basma y. kentab msc.. 1. define ambulatory care 2. describe the value of ambulatory care practices...
TRANSCRIPT
Clinical Pharmacy Part 3
Basma Y. Kentab MSc.
Ambulatory Care
1. Define ambulatory care
2. Describe the value of ambulatory care practices
3. Explore pharmacy services in some ambulatory care settings
4. Identify standards of practice in ambulatory care
5. Identify future opportunities and challenges
Outline
Ambulatory care consists of health related services provided to patients who are able to
walk to seek their care and who are not confined to an institutional setting
Definition
ACCP, Pharmacotherapy 1992;12(4):358-364
Shift from acute hospital care ambulatory care
Because:
◦ Incentives to decrease hospitalization rates and length of stay (cost containment)
◦The number of elderly patients with multiple chronic medical conditions that require longitudinal management is growing
◦There is more focus in medicine on disease prevention and patient education
Emergence of Ambulatory Care
Increase physician availability
Increase number of patient visits
Decrease hospitalization rates: Asthma clinic, Pauley et al, 1995
Drug cost savings: Jones et al, 1991
Documented Value of Ambulatory Pharmacy services
Improve quality of care:◦more thorough work-up◦address adherence issues: Ulcers:Lee et al,1999◦better treatment outcomes:
Anticoagulant control, Chiquette et al, 1998 Hypertension, Erickson et al, 1997 Diabetes, Coast-Senior et al, 1998
◦fewer adverse drug reactions: Miller et al, 1996
Documented Value of Ambulatory Pharmacy services
Outpatient Pharmacy Services◦Community pharmacy◦Hospital outpatient pharmacy◦Emergency room pharmacy◦Private group practice pharmacy
General Medicine (Primary Care) Clinics◦Pharmacy clinics◦ Family medicine clinics
Ambulatory Care Settings
Specialty Medicine Clinics◦Anticoagulation◦Diabetes◦Hypertension
Pediatrics◦General pediatrics◦Asthma or allergy
Home Health Care
Ambulatory Care Settings
Primary Vs. Specialty Care Clinics
Primary Care
- ‘’First contact’’
- Continuity of care
- Comprehensive care
- Individualized care
- Health promotion, disease prevention, early detection
Specialty Care
- Particular organ system
or disease type
- One point in time
- Specialized training
- Health promotion and disease prevention
Pharmacy Services in Primary Care Clinics
Primary care is the subset of ambulatory care that provides patients with an initial point of contact with the medical system
Primary care practitioners serve patients who present with wide variety of illnesses
Practitioners assume a coordinating role for a patient’s overall health care needs (e.g. facilitating access to subspecialty)
Primary Care Practice
Pharmacists involved in primary care generally are members of a multidisciplinary team
Pharmacists frequently assist with designing therapeutic regimens and monitoring plans, counseling and education of physicians
Primary care pharmacists also can run pharmacy clinics or pharmacotherapy clinics
Pharmacy Services in Primary Care Clinics
Pharmacist-managed primary care clinics that rely on pharmacists as an integral part of the healthcare team
Clinical pharmacists work both alone & collaboratively with a specific primary care team to provide comprehensive pharmaceutical services
Pharmacists may utilize protocols or clinical drug use criteria to autonomously initiate, modify, & monitor a patient drug therapy
Pharmacy/Pharmacotherapy Clinics
Common conditions managed in pharmacy clinics:◦Hypertension◦Dyslipidemia◦Heart failure◦Diabetes◦Smoking cessation
Pharmacy/Pharmacotherapy Clinics
Pharmacy Services in Family Medicine Clinics
Subspecialty primary care practice
Involves the provision of total care to patients of all ages and their families regardless of their state of health
Considers the patient’s family members and the contribution of family and social dynamics to the expression of disease
Family Medicine
In family medicine practice, pharmacists perform a variety of educational & clinical functions, scholarly activities & administrative duties
The clinical pharmacist may be less likely to serve as an independent primary care provider
But, still works in collaboration with physicians focusing on drug related issues
Pharmacy Services in Family Medicine Vs. Primary Care Clinics
A major component of the service is education of patients and healthcare professionals
Pharmacists also participate in clinical research and investigative drug trials
May also be involved in committee work , pharmaceutical representative meetings, medication sample management
Pharmacy Services in Family Medicine Vs. Primary Care Clinics
Pharmacy Services in Outpatient Community
Pharmacies
Have the advantage of representing the most trusted and accessible healthcare practitioner
Requires close collaboration with physicians (access to medical records/lab data)
Useful in providing point-of-care testing and patient education
Exciting practice opportunities in the future!!
Pharmacy Services in Outpatient Community Pharmacies
Provide primary or consultative care as a member of the healthcare team
Designing, implementing, monitoring, evaluating, and modifying pharmacotherapy to ensure effective, safe, and economical patient care.
Documenting the care provided in patients’ records
Effectively counsel patients on prescription and nonprescription drug use
Standards of Practice
ACCP, Pharmacotherapy 1992;12(4):358-364
Evaluate studies published in the literature
Develop a quality assurance program to measure the quality of care provided by the pharmacy service
Conduct continuing education lectures, grand rounds, and other educational interventions to physicians and other health care professionals
Standards of Practice
ACCP, Pharmacotherapy 1992;12(4):358-364
Provide a teaching environment to educate and train pharmacy students
Provide individualized health promotion and disease prevention, including administration of immunizations where this is legally and organizationally authorized.
Standards of Practice
ACCP, Pharmacotherapy 1992;12(4):358-364
1. Absence of a formal structure & communication network between the pharmacist & other health professionals
2. Team dynamics (attitudinal barriers)◦overlapping scopes of practice ◦ clarify roles and responsibilities
3. Marketing the service:◦Educating patients and health care providers, regarding
scope of practice, when to refer patients……etc.
Challenges to Ambulatory Care
4. Insufficient time and inadequate resources and reimbursement
5. Changing the public’s perception
6. Lack of direct physician contact
Challenges to Ambulatory Care
Measuring quality of care◦ identifying representative markers of care
(e.g. BP, lipid levels)
Measuring patient satisfaction◦ timeliness, efficiency, communication
Impact on long term outcomes◦e.g. diabetes education control blood sugar impact
on complications?
Future Directions
Tremendous opportunity for growth
Dedicated time for direct patient care and follow-up
Taking the lead in care
Opportunity to try new ideas!
Ambulatory Care Pharmacy