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Page 1: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

Basic Technical Troubleshooting When Working at Home

YOUR PRESENTER

TOM OrsquoCONNOR JD

bull Director Gulf Coast Legal Tech Center

bull Member of EDRM amp Sedona Conference

bull Faculty at Georgetown Law School EDiscovery

Training Academy

bull Life Fellow of American Bar Foundation

bull Masters Conference Inaugural Scarpitti Award

for Professional Achievement

AGENDA

I PHYSICAL ISSUES

II DATA ISSUES

III FILE STORING ISSUES

IV VIDEO AND AUDIO CALLS

V WHAT TO DO

I INTRO

5

6

Ethical Considerations

bull Duties of Confidentiality amp Competence

bull Must exercise reasonable care and

efforts especially as to

bull technology

bull data security

bull Duty of Ongoing Supervision

II PHYSICAL ISSUES

7

Routers and Modems

Secure your home router

Set up firewalls

Use a VPN

WiFi

13

II DATA SECURITY

14

bull Phony + Fishing = Phishing

bull Phishing still considered biggest data threat

bull FBI Scams and Safety Common

Fraud Schemes (last visited 42620)

bull Not always covered by cyber insurance

bull RansomWare doubling every year

HACKERS

15

16

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 2: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

YOUR PRESENTER

TOM OrsquoCONNOR JD

bull Director Gulf Coast Legal Tech Center

bull Member of EDRM amp Sedona Conference

bull Faculty at Georgetown Law School EDiscovery

Training Academy

bull Life Fellow of American Bar Foundation

bull Masters Conference Inaugural Scarpitti Award

for Professional Achievement

AGENDA

I PHYSICAL ISSUES

II DATA ISSUES

III FILE STORING ISSUES

IV VIDEO AND AUDIO CALLS

V WHAT TO DO

I INTRO

5

6

Ethical Considerations

bull Duties of Confidentiality amp Competence

bull Must exercise reasonable care and

efforts especially as to

bull technology

bull data security

bull Duty of Ongoing Supervision

II PHYSICAL ISSUES

7

Routers and Modems

Secure your home router

Set up firewalls

Use a VPN

WiFi

13

II DATA SECURITY

14

bull Phony + Fishing = Phishing

bull Phishing still considered biggest data threat

bull FBI Scams and Safety Common

Fraud Schemes (last visited 42620)

bull Not always covered by cyber insurance

bull RansomWare doubling every year

HACKERS

15

16

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 3: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

AGENDA

I PHYSICAL ISSUES

II DATA ISSUES

III FILE STORING ISSUES

IV VIDEO AND AUDIO CALLS

V WHAT TO DO

I INTRO

5

6

Ethical Considerations

bull Duties of Confidentiality amp Competence

bull Must exercise reasonable care and

efforts especially as to

bull technology

bull data security

bull Duty of Ongoing Supervision

II PHYSICAL ISSUES

7

Routers and Modems

Secure your home router

Set up firewalls

Use a VPN

WiFi

13

II DATA SECURITY

14

bull Phony + Fishing = Phishing

bull Phishing still considered biggest data threat

bull FBI Scams and Safety Common

Fraud Schemes (last visited 42620)

bull Not always covered by cyber insurance

bull RansomWare doubling every year

HACKERS

15

16

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 4: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

I INTRO

5

6

Ethical Considerations

bull Duties of Confidentiality amp Competence

bull Must exercise reasonable care and

efforts especially as to

bull technology

bull data security

bull Duty of Ongoing Supervision

II PHYSICAL ISSUES

7

Routers and Modems

Secure your home router

Set up firewalls

Use a VPN

WiFi

13

II DATA SECURITY

14

bull Phony + Fishing = Phishing

bull Phishing still considered biggest data threat

bull FBI Scams and Safety Common

Fraud Schemes (last visited 42620)

bull Not always covered by cyber insurance

bull RansomWare doubling every year

HACKERS

15

16

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 5: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

6

Ethical Considerations

bull Duties of Confidentiality amp Competence

bull Must exercise reasonable care and

efforts especially as to

bull technology

bull data security

bull Duty of Ongoing Supervision

II PHYSICAL ISSUES

7

Routers and Modems

Secure your home router

Set up firewalls

Use a VPN

WiFi

13

II DATA SECURITY

14

bull Phony + Fishing = Phishing

bull Phishing still considered biggest data threat

bull FBI Scams and Safety Common

Fraud Schemes (last visited 42620)

bull Not always covered by cyber insurance

bull RansomWare doubling every year

HACKERS

15

16

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 6: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

II PHYSICAL ISSUES

7

Routers and Modems

Secure your home router

Set up firewalls

Use a VPN

WiFi

13

II DATA SECURITY

14

bull Phony + Fishing = Phishing

bull Phishing still considered biggest data threat

bull FBI Scams and Safety Common

Fraud Schemes (last visited 42620)

bull Not always covered by cyber insurance

bull RansomWare doubling every year

HACKERS

15

16

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 7: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

Routers and Modems

Secure your home router

Set up firewalls

Use a VPN

WiFi

13

II DATA SECURITY

14

bull Phony + Fishing = Phishing

bull Phishing still considered biggest data threat

bull FBI Scams and Safety Common

Fraud Schemes (last visited 42620)

bull Not always covered by cyber insurance

bull RansomWare doubling every year

HACKERS

15

16

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 8: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

Secure your home router

Set up firewalls

Use a VPN

WiFi

13

II DATA SECURITY

14

bull Phony + Fishing = Phishing

bull Phishing still considered biggest data threat

bull FBI Scams and Safety Common

Fraud Schemes (last visited 42620)

bull Not always covered by cyber insurance

bull RansomWare doubling every year

HACKERS

15

16

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 9: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

Set up firewalls

Use a VPN

WiFi

13

II DATA SECURITY

14

bull Phony + Fishing = Phishing

bull Phishing still considered biggest data threat

bull FBI Scams and Safety Common

Fraud Schemes (last visited 42620)

bull Not always covered by cyber insurance

bull RansomWare doubling every year

HACKERS

15

16

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 10: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

Use a VPN

WiFi

13

II DATA SECURITY

14

bull Phony + Fishing = Phishing

bull Phishing still considered biggest data threat

bull FBI Scams and Safety Common

Fraud Schemes (last visited 42620)

bull Not always covered by cyber insurance

bull RansomWare doubling every year

HACKERS

15

16

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 11: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

WiFi

13

II DATA SECURITY

14

bull Phony + Fishing = Phishing

bull Phishing still considered biggest data threat

bull FBI Scams and Safety Common

Fraud Schemes (last visited 42620)

bull Not always covered by cyber insurance

bull RansomWare doubling every year

HACKERS

15

16

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 12: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

II DATA SECURITY

14

bull Phony + Fishing = Phishing

bull Phishing still considered biggest data threat

bull FBI Scams and Safety Common

Fraud Schemes (last visited 42620)

bull Not always covered by cyber insurance

bull RansomWare doubling every year

HACKERS

15

16

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 13: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

bull Phony + Fishing = Phishing

bull Phishing still considered biggest data threat

bull FBI Scams and Safety Common

Fraud Schemes (last visited 42620)

bull Not always covered by cyber insurance

bull RansomWare doubling every year

HACKERS

15

16

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 14: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

16

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 15: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

17

Law Firms are Targets

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 16: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

18

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 17: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

How to spot a Spoof Email

19

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 18: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

Use encrypted communications

haveibeenpwnedcom

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 19: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

III FILE STORAGE ISSUES

21

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 20: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

22

File StorageSharing

bull Encrypt data at rest and in transit

bull For very large data sets use a file transfer

protocol site (ftp) INSTEAD OF Dropbox

Evernote Google Docs iCloud or SugarSync

bull Examples

bull Citrix ShareFilereg

bull FileZilla

bull onehub

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 21: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

23

USE A DMS

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 22: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

ENCRYPTION

24

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 23: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

For Only $495 I can read your hard drive

25

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 24: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

Encrypt Your

Flash Drives if

You Mail Data

26

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 25: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

Use

Portable

Drive

With A

Lock

27

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 26: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

IV WHAT TO DO

28

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 27: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

Use strong passwords and a password manager

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 28: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

The password ldquonormanrdquo

has 320000000 different

combinations and can

take less than a second

to hack

The password

ldquoAq60xMBN$rdquo has

6051064811451701712

0 combinations and

would take 20 years to

hack30

Create Complex Passwords

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 29: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

Two Factor Authentication

31

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 30: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

32

Lock Computer After Inactivity

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 31: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

Install updates regularly

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 32: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

Use antivirus software

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 33: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

Back up your data

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 34: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

IV AUDIO and VIDEO CALLS

36

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 35: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

VOIP Phones

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 36: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

38

VIDEO CALLS

Can You HearSee Me Now

bull Blue Jeans (Verizon) bull GoToMeeting (LogMeIn)

bull Facebook Messenger bull RingCentralreg

bull Facetime (Apple) bull WebEx (Cisco)

bull Fuze bull WhatsApp (Facebook)

bull Google Meet (Hangouts) bull Zoom

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 37: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

39

Resources

bull Zoomrsquos Biggest Rivals Are Coming for It NYT by Mike Isaac and Sheera Frenkel (42420)

bull Zoomrsquos Security Woes Were No Secret to Business Partners Like

Dropbox NYT by Natasha Singer amp Nicole Perlroth (42020)

bull Video Conferencing and Recording Know the Risks Before You Connect ALM LTN by Gina M Vitiello Chamberlain Hrdlicka(42320)

bull Zoombombing

bull Craig Ball Protect your Meetings From

Zoombombers Ball in your court (32320)

bull 4320 NYT | 4220 CNN | 32520 TO Acorn | 31220 NYT

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

toconnorgulfltcorg

Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom

Page 38: Basic Technical Troubleshooting When › documents › COV › basictroubleshooting.pdfto hack. The password “Aq60xMBN#$” has 60,510,648,114,517,017,12 0 combinations and would

Tom OrsquoConnor

Director

Gulf Coast Legal

Technology Center

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Gayle OrsquoConnor

Owner

GMO Marketing

gaylegmomarketingcom