barriers/concerns
DESCRIPTION
Barriers/Concerns. Messages: urgency, extra work Test results: timing of release Problem list: ALL problems? Supervision for residents. MyChart Patient Account Activation. MyChart Users By Site. Which sections do patients view most?. Which sections do patients use actively?. - PowerPoint PPT PresentationTRANSCRIPT
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Barriers/Concerns
• Messages: urgency, extra work• Test results: timing of release• Problem list: ALL problems?• Supervision for residents
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0100020003000400050006000700080009000
October
Novem
ber
Decem
ber
Janu
ary
Febru
ary
Mar
chApril
May
June
July
August
MyChart Patient Account Activation
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MyChart Users By SiteA
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erda
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ast
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yde
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t. H
ope
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Por
t E
wen
Hom
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orth
Gen
eral
Fre
e cl
inic
0
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1,000
1,200
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Which sections do patients view most?
0
50000
100000
150000
200000
250000
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Lab T
ests
Messages
Problem
list
Med L
ist
Imm
unizations
Allergies
Health Snapshot
Med R
enewal
Appt Schedule
Appointm
entcancel
Address change
Patient InitiatedRead Only
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Which sections do patients use actively?
Message Renewal Appointment0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
Number Sent
Number of Unique Users
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Add “clickable”Infobutton to context-specific M+ resource
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Patient Quotes“I just wanted to compliment [you] on the beautiful MyChart,
MyHealth website. It is very easy to use, I loved it. It is really great to have access to my lab results and much more. Thank you so much.”
“Wow this site is so cool! This will make things a lot easier.”
“I am really impressed with the functions of this web- site.“
“I am very happy that you have upgraded to this capacity. Thank you for taking this step into the 21st century.”