UY BAN NHAN DAN CONG HOA XA HOI CHU NGHIA V I E T NAM TINH SON L A Doc Lap - Tu- do - Hanh PhiTc

S6:J^9 /BC-UBND Son La, ngay Of thdng 4 nam 2019

B A O C A O Chi so Hieu qua Quan trj va Hanh chinh cong (PAPI)

cua tinh So-n L a nam 2018

Ngay 02.4.2019, tai Ha Noi , Chirong trinh Phat t r i l n Lien hop qu6c ( UNDP) phoi hop vdi Trung tam B6i duong can bo va nghien cuu khoa hoc Mat Iran to quoc Viet Nam, Trung tam Nghien cuu phat trien va h6 tra cong d6ng ((dECODES), Hoc vien Chinh tri Quoc gia H6 Chi Minh cong b6 Bao cao Chi so hieu qua Quan tri va Hanh chinh cong cip tinh a Viet Nam (PAPI) 2018. Tham du Hoi nghi c6 dai dien Lanh dao cac tinh, thanh ph6 trong ca nude, cac chuyen gia trong nude va quoc te; Lanh dao Hoc vien Chinh tr i quoc gia H6 Chi Minl i , Dieu phoi vien thudng tru Lien hop quoc tai Viet Nam chu tr i buoi cong bd Chi s6 PAPI 2018. Tren ca sd bao cAo PAPI nam 2018, y kidn thao luan ve kinh nghiem cua cac dia phuang (cap tinh) tai Hoi nghi, UBND tinh bao cao Ban Thudng vu tinh uy Chi so hieu qua Quan tri va Hanh chinh cong cap tinh cua San La nam 2018 va kien nghi mot so giai phap, cu the nliu sau:

1. MOT SO QUY DINH CHUNG V E PAPI Chi so PAPI dugc khao sat qua y kien cua ngudi dan, la tam guang phan

(Lieu hieu qua cua bg may cong quyen trong quan tr i va hanh chinh cong, d nhung ITnh vuc ngudi dan quan tam va tuang tac thudng xuyen nhat vdi chinh c[uyen dia phuang. PAPI gdp phan tao dgng luc cho doi ngu can bo, cong chuc, vien chuc d cac nganh, cac cap nang cao hieu qua quan tri cong, quan ly nha nude va cung ung dich vu cong. Chi so PAPI va nhung phat hien, nghien cuu hudng tdi muc tieu ddng gdp cho nhung no luc cua Viet Nam trong viec xay dung mot he thong cong phuc vu nhan dan. Hem chinh, hanh dgng quyet liet va kien tao phat trien. PAPI cung cap dan chung de cac ca quan dan cu, bao chi va cac to chuc xa hoi su dung trong qua trinh kien nghi cac cap chinh quyen dua ra cac bien phap thiet thuc, nhSm dap ung tot hon nhu cau cua ngudi dan.

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Chi so PAPI dugc khao sat true tiep tu y kien cua ngudi dan, hudng tdi cai thien hieu qua phuc vu nhan dan cua chinh quyen dia phuang, dap ung tot han yen cau ngay cang cao cua nhan dan doi vdi quan tr i va hanh chinh cong, thong qua hai ca che bo trg Ian nhau la:

- Tao ra phong trao thi dua, su canh tranh lanh manh va van hoa hgc hoi trao doi kinh nghiem giua cac dia phuang.

- Tao ca hoi cho ngudi dan nang cao nang luc danh gia hieu qua hoat dgng cua chinh quyen, dong thdi, giup chinh quyen nang cao hieu qua quan tr i va hanh chinh cong phuc vu nhan dan.

Chi so PAPI dugc khao sat true tiep tu ngudi dan, danh gia qua 8 chi so noi dung, 28 chi so noi dung thanh phan, 120 chi tieu va hon 550 cau hoi nhieu cau hoi wh cac van dh chinh sach cua Viet Nam, d i l m tdi da la 80 diSm (Nam. 2017 Id 6 Id chi so noi dung, 22 chi sS noi dung thdnh phan, 90 chi tieu vd han 500 cau hoi nhiiu cau hoi vi cac vdn de chinh sdch cua Viet Nam). 8 chi sd ndi dung chinh bao gdm:

1. Tham gia cua ngudi dan.

2. Cdng khai, minh bach.

3. Trach nhiem giai trinh vdi ngudi dan.

4. Kiem soat tham nhung trong khu vuc cdng.

5. Thu tuc hanh chinh cdng.

6. Cung ung dich vu cdng (Gido due, Yte, Ha tang...).

7. Quan tr i mdi trudng.

8. Quan tr i dien tu.

Tinh d i n h i t nam 2018, Chi so PAPI da dugc thuc hien qua 10 nam, trong dd, 8 nam lien t i l p (tu 2011- 2018) khao sat PAPI dugc thuc hien tren t i t ca 63 tinh, thanh phd trong ca nude. Chi sd PAPI ngay cang dugc nhieu co quan, ban nganh, td chuc trong va ngoai nude tham khao, su dung. Dac biet cac tinh, thanh phd tren toan qudc ngay cang quan tam tdi chi sd PAPI. Sd tinh, thanli phd ban hanh chu truong, chinh sach va ke hoach hanh ddng nham cai thien, khac phuc nhung diem con han che, bat cap tiep tuc tang len (Trong do co tinh Son La).

II . C H I SO PAPI NAM 2018

1. C h i so chung cua cac tinh trong ca nude

Bao cao PAPI nam 2018 dugc xay dung tren co sd d i l u tra Idiao sat dat 14.304 ngudi dan, dugc chon nglu nhien dai dien cho cac nhom nhan k h i u da dang tai tat ca 63 tinh, thanh pho tren ca nude. V l ndi dung, bao cao PAPI 2018 tap trung danh gia xu the thay ddi ve hieu qua quan tr i va hanh chinli cdng d cap qudc gia va cap tinh, thdng qua phan tich cac chi sd thanh phan.

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Chi sd tdng hgp PAPI khdng xep hang theo 63 tinh thanh phd ma phan thanh 4 nhom: Cao nhit ; trung binh cao; trung binh th ip ; thap nhit .

1.1. Tdng quan xu the bien doi tich cue cua Chi sd PAPI.

- So vdi nam 2017, 6/6 chi sd ndi dung cua Chi so PAPI 2018 gdc ciia ca nude chuyen bien tich cue: Cdng khai minh bach; Tham gia cua ngudi dan d d p C O sd; Kiem soat tham nhung trong khu vuc cdng; Thu tuc hanh chinh cdng; Cung ling dich vu cdng; rieng chi sd "Trach nhiem giai trinh vdi ngudi dan" cd diem giam nhe. K i t qua d 2 chi sd mdi khao sat tu nam 2018 la Quan tri mdi trudng va Quan tr i dien tu con thip.

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- Ngudi dan tra Idi qua khao sat tren pham vi toan qudc, danh gia dieu kien kinh te ho gia dinh cua ngudi dan co cai thien hon so vdi trudc day. Ngoai

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ra ngudi dan cung tiep tuc the hien su lac quan vao phat trien kinh te cua dat nude va dieu kien kinh te ho gia dinli trong tuong lai.

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1.2. Danh gia tdng the chi sd PAPI va 8 chi sd thanh phan:

Danh gia chung chi sd PAPI 2018 cd nhieu tien bd so vdi nam 2017, trong 7 r r ' 7 7 f

do tinh cd diem cao nhat Ben Tre va Lang Son (47.05 diem); t inli cd diem thap nhat la tinli Binh Dinh (41.04 diem), Binh Thuan (41.60 diem), cu the:

1.2.1. Ndi dung I , Su tham gia cua ngudi dan d cap co sd

Diem trung binh toan qudc la 5.19 diem, tinli cd diem cao nhat la 6.16, . 7 r r r

tinh cd diem thap nhat la 4.41. Nam 2018, cac tinh/thanh phd trong nhom dat diem cao nhat: Thai Binh, Ha TTnh, Nghe An, VTnh Phiic (Thai Binh la dia

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phuang CO diem cao nhat); cac tinh/thanh phd trong nhom dat diem thap nhat: Khanh Hda, Hau Giang, Tra Vinh, VTnh Long, A n Giang {Khdnh Hda la dia phuang CO diem thap nhat).

1.2.2. Ndi dung 2, Cdng khai, minh bach Diem trung binh toan qudc la 5.19 diem, tinh cd diem cao nhat la 6, tinh cd

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ciem thap nhat la 4.55. Cac tinh/thanh phd trong nhom dat diem cao nliat: Quang Binh, Thai Nguyen, Bac Giang, Thai Binh {Thdi Nguyen la dia phuong cd diem cao nhat); cac tinh/thanh phd trong nhom dat diem thap nhat: Hau Giang, Bac Lieu, Tra Vinh, Binh Thuan {Hau Giang la dia phuong cd diem thap nhat).

1.2.3. Ndi dung 3, Trach nhiem giai trinh vdi ngu'di dan cua cac cap chinh quyen 7 r 7 7 r

Diem trung binh toan qudc la 4.98 diem, tinh cd diem cao nhat la 5.60, t^nh cd diem thap nhat la 4.31. Cac tinh/thanh phd trong nhom dat diem cao

hat: Thai Nguyen, Quang Binh, Nghe An, Quang Tri {Thdi Nguyen la dia 7 r ' r ' 7 r r

phuang cd diem cao nhat); cac tinh/thanh phd trong nhom dat diem thap nhat: Hue, Tien Giang, Binh Thuan, Kien Giang, Khanh Hda {Tien Giang la dia phuang cd diem thap nhat).

1.2.4. Ndi dung 4, Kiem soat tham nhung trong khu vuc cdng 7 f 7 7 r

Diem trung binh toan qudc la 6.57 diem, tinh cd diem cao nhat la 7.61, I 7 /• r r 7

tfnh cd diem thap nhat la 5.52. Cac tinh/thanh phd trong nhom dat diem cao hat: Quang Tri , Tay Ninh, Ben Tre, Phu Tho, VTnh Long {Quang Tri la dia

dhuang dat diem cao nhat); cac tinh/thanh phd trong nhom dat diem thap nhat: Hai Phong, Dac Lac, Thanh phd Hd Chi Minh, Ha Nam (Hdi Phdng la dia phuang cd diem thap nhat).

1.2.5. Ndi dung 5, Thii tuc hanh chinh cdng Diem trung binh toan qudc la 7.39 diem, tinh co diem cao nhat la 7.95,

tinh c6 diem thap nhat la 6.90. Cac tinli/tlianh phd trong nhom dat diem cao ilhat: Quang Ninh, Tra Vinh, Ben Tre, Bac Giang {Quang Ninh la dia phuong

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dat diem cao nhdt); cac tinh/thanh pho trong nhom dat diem thap nhat: Binh Dinh, Lam Ddng, Cao BSng {Binh Dinh la. dia phuong c6 diem thap nhdt).

1.2.6. Ndi dung 6, Cung ung dich vu cdng cho ngudi dan

Didm trung binh toan quoc la 7.10 diem, tinh co diem cao nhat la 7.68, tinh CO didm thdp nhat la 6.58. Cac tinh/thanh pho ti-ong nhom dat diem cao nhat: Niiih Thuan, Da Nlng, Ha Nam, Hda Binh {Ninh Thuan, Dd Ndng Id^ dia phuong dat diem cao nhdt); cac tinh/thanh phd trong nhdm dat didm thdp nhat: Binli Duong, Dac Ndng, Cao BSng, Gia Lai {Binh Duong Id dia phuang c6 diem thdp nhdt).

1.2.7. N d i dung 7, Quan tri mdi trudng

Didm trung binh toan quoc la 4.63 diem, tinh co didm cao nhat la 6.74, tinh CO didm thap nhat la 3.54. Cac tinh/thanli pho trong nhdm dat didm cao nhdt: Ddng Thap, A n Giang, Hau Giang, Bdn Tre {Dong thdp Id dia phuong cd diem cao nhdt); cac tinh/thanh phd trong nhdm dat didm thap nhat: Lam Ddng, Thanh phd Hd Chi Minh, Ha Ndi , Hung Ydn, Hai Phdng, Ha Nam {Hung Yen Id

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dia phuang cd diem thdp nhdt). 1.2.8. N d i dung 8, Quan tri Dien t i i

Didm trung binh toan qudc la 2.99 didm, tinh cd didm cao nhat la 4.24, tinh cd didm thdp nhat la 1.93. Cac tinh/thanh pho trong nhdm dat didm cao nhat Da Ndng, Bdc Giang, Quang Ninh, Nghe A n {Dd Ndng Id dia phuong cd diem cao nhdt); cac tinh/thanh phd trong nhdm dat didm thap nhat: Tidn Giang, Hud,

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Quang Ngai {Quang Ngdi Id dia phuang cd diem thdp nhdt). Theo Bao cao Chi so PAPI 2018: Cd hai tinh la Quang Ninh va Dong thap

khdng cd didm tdng hop PAPI {02 chi sd ndi dung khdng cd diem Id Cdng khai minh bach, Kiem soat tham nhung trong khu vuc cdng) do du lieu cua hai tinh cd sai sd Idn, can tiep tuc danh gia thdm.

2. Chi so P A P I nam 2018 - tinh Son L a

2.1. Kdt qua chung

ILeo bao cao PAPI 2018, Chi so PAPI tinh Son La nam 2018 d^t 43,78 diem thuoc nhdm 16 tinh /thanh phd dat didm trung binh cao, tang 8,15 didm (2017 dat 35,63 diem thudc nhdm 15 tinh /thdnhphd dat diem trung binh thdp); nam 2018 bd sung thdm 2 chi sd ndi dung mdi la Quan tri mdi tru'dng va Quan tri dien tu.

Theo quy dinh, Chi sd Hieu qua Quan tri va Hanh chinh cdng d p tinh (PAPI) khdng danh gia xdp loai theo thu bac ma td chuc phan loai theo 04 nhdm (Cao nhdt; trung binh cao; trung binh thdp; thdp nhdt). Tuy nhidn, qua tdng hop sd didm cua cac t inh theo tung ndi dung tinh Son La nam 2018 (theo 06 chi sd ndi dung cua Chi sd PAPI 2018 gdc) dat 36.55 didm, xdp d nhdm Trung binli cao (tdng 0.92 diem so vai nam 2017, nam 2017 xep a nhdm Trung binh thdp); xdp d v i tri 34/63 tinh, thanh phd, tang 13 bac so vdi nam 2017 (nam 2017 xip a vi tri 4 7/63 tinh, thdnh phd).

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a) Cac chi so noi dung tang diem so vdi nam 2017 (Tong diim tdng: 1,72 diim)

- Kiem soat tham nhung trong Idiu vuc cong dugc 6.52 didm, tang 0.44 (^idm {ndm 2017 duac 6.08 diem).

- Thu tuc hanh chinh cong dugc 7.49 diem, tang 0.55 didm (nam 2017 4ugc 6.94 didm).

- Cung ung dich vu cong dugc 6.95 didm, tang 0.28 diem (ndm 2017 dugc 6^.67 diem).

b) Cac chi so noi dung giam diem so vai ndm 2017 (Tong diem giam: 0.38 diem)

- Tham gia ciia ngudi dan d cap co sd: dugc 5.30 didm, giam nhe 0.05 4idm (ndm 2017 dugc 5.35 diim).

- Trach nhiem giai trinh vdi ngudi dan: dugc 5.11 diem, giam nhe 0.03 ^iem (ndm 2017 dugc 5.14 diim).

- Cdng khai minh bach: dugc 5.16 didm, giam 0.3 diem (ndm 2017 dugc 5^.46 diem).

c) Hai chi so mdi khao sat cua ndm 2018 (Tdng diem: 7.23 diem)

- Quan tr i mdi trudng dugc 4.49 didm.

- Quan tr i dien t i i dugc 2.74 didm.

2.2. Kdt qua cu the ciia tung chi sd ndi dung

a) Tham gia ciia ngudi dan d cap co sd: didm dat dugc thudc nhdm trung t i n h thap: Chi sd thanh phan Chat lugng ban cii dat didm cao nhat (1.72 didm);

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02 chi sd thanh phan dat diem Trung binh thap la Tri thiic cdng dan (1.03 didm), Dong gdp tu nguydn (1.06 diem);

b) Cdng khai minh bach: didm dat dugc thudc nhom trung binh thap: Chi ad thanh phan Tidp can thdng t in (0.85 didm) va Cdng khai minh bach danh sach hd ngheo (1.74 diem) dat diem trung binh cao; chi sd thanh phan Cdng Idiai n i n h bach ngan sach cap xa, phudng (1.31 didm) dat didm Trung binh thap; chi sd thanh phdn Cdng khai minh bach quy hoach su dung dat/gia dat dat didm thap nhat (1.27 diem).

c) Trach nhiem giai trinh vdi ngudi dan: didm dat dugc thudc nhdm trung F * y F r F ' * '

binh cao: Chi sd thanh phan Giai quydt khidu nai, td giac cua ngudi dan (1.26 7 7 F F y. F * ^7

didm) dat didm cao nhat; chi sd thanh phan Tidp can dich vu tu phap (1.94 didm) dat diem Trung binh cao; chi sd thanh phan Tuong tac vdi cac cap chinh quyen dat didm trung binh thap (1.91 didm).

d) Kidm soat tham nhung trong khu vuc cdng: didm dat dugc thudc nhdm F > ^ 7 ' ' '

trung binh cao: Chi sd thanh phan Cdng bang trong tuydn dung vao khu vuc 7 F F ' 7 ^ 7

c dng (1.13 didm) va Quydt tam phdng chdng tham nhung (1.92 didm) dat didm trung binh cao; chi sd thanh phan Kidm soat tham nhung trong cung ung dich vu

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cong (1.94 diem) dat d i i m Trung binli thap; chi s i thanh phin Kiem soat tham nhung trong chinh quyen dat diem thap nhat (1.52 diem).

d) Thu tuc hanh chinh cong: diem dat dugc thuoc nhom trung binli cao: Chi so thanli phan Dich vu d p phep xay dung (1.92 diem) dat diem cao nhat. Chi so thanli phan Dich vu chung diuc, xac nhan (1.87 diem) va Dich vii cap giay chung nhan quyen su dung dat (1.79 diem) dat diem trung binh cao; chi so thanli phan Dich vu hanh chinh cap xa/phuong (1.91 diem) dat diem Trung binli thap.

e) Cung ung dich vu cong: diem dat dugc thuoc nhom trung binh thap: Chi so thanh pli ln Dich vu Y t l cong cong (2.05 diem), Dich vu giao due tieu hoc cong lap (1.67 diim) va A n ninh, trat tu khu dan cu (1.47 diem) dat diem trung binli cao; chi

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SO thanh phan Ca so ha tang can ban dat diem thap nliat (1.76 diem).

f) Quan t r i M o i truong: Chi so thanh phan Chat lugng Idiong Ichf (2.07 diem) dat diem trung binh cao; chi so thanh phan Nghiem tuc trong bao ve moi truong (1.93 d i im) va Chit lugng nude (0.49 diem).

g) Quan t r i dien tu : Chi so thanh phan Su dung cong thong tin dien tu ciia chinh quyen dia phuong (0.59 diem) dat diem trung binh cao; chi so thanh phan Tiep can va su dung Internet tai dia phuang (2.15 diem).

3. Danh gia chung r F r>j r r

Chi so PAPI nam 2018 tinh Son La la ket qua su no luc co gang Ion trong lanh dao, chi dao cua Tinh uy, H D N D , UBND tinh ve doi mdi cdng tac cai each hanh chinh, nang cao chat lugng quan tr i , hanh chinh cdng. Dac biet la hoan thien the che, co che chinh sach, ddi mdi quan ly, dieu hanh de nang cao chat lugng cai each hanh chinh va quan tr i cdng, dugc nhan dan ddng tinh ung hd, nhat la ddi mdi trong thuc hien tham gia cua ngudi dan tai co sd, thuc hien cdng khai, minh bach, ddi mdi thu tuc hanh chinh cdng. Ket qua day manh cdng tac lanh dao, chi dao cua tinh ve cai each hanh chinh cdng, nang cao nang luc canh tranh, chi sd chat lugng Quan tr i hanh chinh cdng, gdp phan vao tang trudng kinh t l nam 2018. k i t qua, nam 2018 Chi sd PAPI tinh Son La x Ip d nhdm Trung binh Cao, tang 13 bac so vdi nam 2017 (tu vi tri 47 len 34/63 tinh thdnh trong toan qudc). Chi sd PAPI la tieu chi phan anh hieu qua cua Bd may cdng quyen trong quan tr i va hanh chinh cdng d nhung ITnh vuc ngudi dan quan tam. Do ngudi dan danh gia, nhan xet. Cd y nghTa quan trgng de rut kinh nghiem d l ra cac giai phap nang cao chi sd quan tri va hanh chinh cdng.

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Ben canh ket qua da dat dugc, can het sue luu y mot sd chi sd thanh phan giam nhe so nam 2017: Tham gia ciia ngudi dan d cap co sd; Trach nhiem giai trinh vdi ngudi dan; Cdng khai minh bach va 02 chi so ndi dung mdi Quan tri Mdi trudng, Quan tr i dien t u thudc nhdm diem thap, de cd giai phap hieu qua v l td chuc bd may, neu cao tinh than trach nhiem, ky luat, ky cuong cua cdng chuc, vien chuc trong thuc hien cdng vu, nang cao chi so PAPI nam 2019.

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III . K I E N NGHI, DE XUAT

De tiep tuc trien Idiai co hieu qua nliiem vu phat t r i i n kinh te - xa hoi nam 2019, phan dau nang cao Chi so nang luc canh tranh c§p tinli (PCI), Chi s6 cai cac hanh chinh (PARINDEX) va Chi so quan tr i va hanh chinh cong (PAPI), gop phan thuc hien thang Igi Nghi quyet dai hoi l l n thu X I V cua Dang bo tinh, UBND tinh trinh Ban Thudng vu Tinh uy xem xet cho y k i l n mot s i chii truong, nhiem vu, giai phap cu the nhu sau:

1. Giao UBND tinh chi dao

1.1. Van phong UBND tinh

- Dang tai day du TTHC cua ca 3 cap len Cong thong t in dien t i i tinh, dong thdi, thuc hien ket noi vdi Co sd du lieu quoc gia theo dung quy dinh tai Nghi dinh 92/2017/ND-CP ngay 07/8/2017 ciia Chinh phu. Don die, k i l m tra viec cong khai TTHC tai bg phan mot cua, tren Cdng/Trang thong tin dien t i i cua nganh, dia phuong day dii, diing quy dinh.

- Nghien ciiu, ban hanh van ban hudng dan cac cap, cac nganh lua chgn, de xuat, xay dung 16 trinh ke hoach thuc hien 20% TTHC thudng xuyen phat sinh hd so thuc hien tai cho toan bd quy trinh giai quyet ddi vdi TTHC thudc tfliam quyen giai quylt ngay tai Trung tam Phuc vu Hanh chinh cdng tinh va 50% TTHC thudng xuyen phat sinh hd so tai Bd phan tiep nhan va tra ket qua cap huyen, cap xa, gdm: Viec hudng dan; tiep nhan va tra ket qua; xu ly va tham dinh hd so; phe duyet ket qua TTHC. Ra soat, cap nhat, bd sung ban hanh Quyet dinh cdng h i danh muc thii tuc hanh chinh thuc hien qua dich vu buu chinh cdng ich tai tinh Son La.

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- Tiep tuc td chiic kiem tra, danh gia chat lugng hoat ddng cua Bd phan l iep nhan va tra ket qua, nhat la trach nhiem cua can bd, cdng chuc thuc hien viec t i l p nhan, giai quylt va tra ket qua thii tuc hanh chinh cho ngudi dan, td chuc; kip thdi chin chinh nhung hieu hien gay khd khan, phien ha, nhung nhieu.

- Chii t r i , phoi hgp vdi cac sd: Sd Xay dung cung cap day dii thdng tin chi dan va b i l u mau can thuc hien tu Cdng thdng t in dien t i i ciia tinh khi lam thii tuc

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cap phep xay dung; Sd Tai nguyen va Mdi trudng cung cap dii thdng tin chi dan va hieu m l u c i n thuc hien tu Cdng thdng tin dien tu ciia tinh Idii lam thii tuc cap giay chiing nhan quyen sii dung dat.

1.2. SdNoivu - T i l p tuc tham muu to chiic thuc hien cd hieu qua Thdng bao sd 332-

TB/TU ngay 25/4/2016 ciia Ban Thudng vu tinh liy v l t i l p tuc thuc hien cac giai ihap nang cao Chi s i PAPI, K I hoach s i 82/KH-UBND ngay 16/6/2016 v l nang cao Chi s i PAPI giai doan 2016-2020; K i t luan s i 492-KL/TU ngay 07/9/2016 ciia Ban Thudng vu tinh liy ve tiep tuc thuc hien cac giai phap nang cao chi sd CCHC ciia tinh; K I hoach nang cao Chi s i PAPI nam 2019 ciia tinh;

- Td chiic thuc hien K I hoach t r i l n khai D I an "Hd trg cai thien Hieu qua Quan tri va Hanh chinh cdng tinh Son La giai doan 2018-2019" nam 2019.

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- T i l p tuc t r i l n khai De an thi diem mo hinh mot cua lien thong hien dai doi voi phudng, thi tran va mot so xa tren dia ban tinh.

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- Ban hanh Ke hoach trien khai Do ludng su hai Idng ciia ngudi dan doi vdi su phuc vu hanh chinh ciia cac co quan hanh chinh nha nude tren dia ban tinh nam 2019.

- Xay dung De an thi nang ngach, thang hang vien chiic; K I hoach tuyen dung cong chiic; xay dung Quy tac ling x i i ciia can bo, cdng chuc khi thi hanli nhiem vu cdng vu, khi phuc vu nhan dan, doanh nghiep.

- To chiic thanh tra, kiem tra cdng vu, kiem tra dot xuat viec chap hanh ky luat, ky cuong hanh chinh; k i l m tra cdng tac CCHC; Idem tra ve cdng tac dan van trong CO quan hanh chinh nha nude, don vi su nghiep cdng lap thudc UBND tinh.

- T r i l n khai Ke hoach tap huan hdi dudng kien thuc ve dan van, dan chii trong C O quan hanh chinh nha nude, don v i su nghiep cdng lap va chinh quyen cac cap; Td chiic hdi dudng, tap huan cdng tac CCHC tai cap huyen.

- Tiep tuc phdi hop vdi hoc vien Hanh vien Chinh tri qudc gia Hd Chi Minh trien khai tap huan ve Chi sd hieu qua Quan tri va hanh chinh cdng.

- Tham muu cho U B N D tinh td chuc Hdi nghi cap tinli danh gia nit kinh •\ 7 7 F F

nghiem ve td chiic chi dao, trien khai ket qua thuc hien chi sd PCI, PAPI nam ' 7 * 7

2018, trien khai nhiem vu nam 2019 (xong trudc ngay 20/4/2019). Trien khai cac giai phap de nang cao 03 ndi dung giam diem trong chi sd PAPI.

1.3. Thanh tra tinh •\ F •) F

- Nghien ciiu, ra soat, de xuat bd sung, hoan thien Quyet dinh ciia UBND > r F F

tinli ban hanh quy dinh ve tiep nhan, x i i ly giai quyet don kien nghi, phan anh tren dia ban tinh.

F7F F 7 F F F ^

- Hudng dan cac cap, cac nganh td chiic tdt viec tiep cdng dan, ddi thoai vdi ngudi dan; tap trung giai quyet diit diem nhung kien nghi ciia nhan dan, giai quyet khieu nai, td cao ciia cdng dan.

1.4. Giao Cong an tinh Chii tr i , phdi hgp vdi cac sd, nganh lien quan, U B N D cac huyen, thanli phd

td chuc trien khai cac giai phap nham giu vung an ninh trat tu tren dia ban khu dan cu; cac chuomg trinh muc tieu qudc gia ve phdng, chdng tdi pham, phdng, chdng ma tiiy; day manh phong trao toan dan tham gia bao ve an ninh Td qudc theo K I hoach SO S G / K H - U B N D ngay 21/02/2019 ciia UBND tinh. Thuc hien tdt ke hoach chuyen hda dia ban trgng diem ve an ninh trat tu theo Ke hoach.

1.5. Sd Ke hoach va Dau tu - Thudng xuyen td chiic ddi thoai, thao gd khd khan kip thdi cho doanh

nghiep dinh ky hang quy va hoat ddng ky niem ngay Doanh nhan Viet Nam; td chiic "Chuang trinh cd phe doanh nhan ".

^ F F F

- De xuat cac giai phap can ddi ngudn vdn thuc hien cac chuong trinh, Nghi quylt Dai hdi X I V Dang bd tinh quy dinh (100% xa cd dudng giao thdng cung hda, 97,5% hd gia dinh cd dien ludi).

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1.6. Sd Lao dong Thirong binh va Xa hoi

Tham mim cho UBND tinh ban hanh va trien Idiai K I hoach ra soat ho ngheo, ho can ngheo nam 2019; van ban trien khai thuc hien Chuang trinh muc tieu quoc gia giam ngheo ben vung nam 2019; don doc, huc'mg dan va kiem tra, giam sat viec thuc hien ra soat hg ngheo, hg can ngheo tai cac huyen, thanli pho;

em xet x u ly trach nhiem nhimg ngudi thong ke, dieu tra lap danh sach nhung t|rudiig hgp khdng phai hd ngheo vao danh sach hd ngheo.

1.7. Giao Sd Tir phap f F 7

- Tiep tuc thuc hien Ke hoach cdng tac PBGDPL; hda giai d ca sd, chuaii tjiep can phap luat nam 2019.

- Chu t r i , phdi hgp vdi cac sd, ban, nganh va UBND huyen Mdc Chau bhdi hgp vdi Sd Tu phap tinh Hua Phan, nude Cdng hoa dan chu nhan dan Lao to chuc Hdi tuyen truyen phap luat bang hai thu tieng Viet Nam va tieng Lao tai khu vuc bien gidi tren dia ban huyen Mdc Chau (Mdc Chdu - Sdp Ban) sau khi

ugc su nhat tr i cua hai tinh Son La - Hiia Phan.

1.8. S d Y t e

- Tidp tuc td chiic lay y kien danh gia ciia benh nhan, ngudi nha benh han vd thai do, ling x i i ciia dpi ngu y, bac sT trong qua trinh Idiam, chua benh.

- Tridn khai nhiem vu xa hdi hda ITnh vuc y td theo kd hoach de ra.

1.9. Sd Giao due va Dao tao

- Td chiic lay y kien ciia phu huynh hgc sinh vd thai dd ciia giao vidn ddi \[di cac hgc sinh va chat lugng day hgc ciia giao vidn; tang cuang quan ly cac khoan ddng gdp va vide day them, hgc thdm.

7 F

- Tham muu trien khai Ke hoach thuc hien xa hdi hda cac hoat ddng cung i^iig dich vu cdng tren ITnh vuc giao due theo kd hoach dd ra.

1.10. Sd Tai nguyen va Mdi trudng F F r ^ ^ F

- Thuc hien cdng bd, cdng khai quy hoach, kd hoach su dung dat chi tidt \)a khung gia d i t hien thdi trdn Cdng thdng tin dien tu ciia tinh, cua Sd Tai

guydn va M d i trudng. - Thudng xuydn kidm tra tai UBND d p huyen, UBND cap xa dd kip thdi

dhin chinh vide cdng khai quy hoach, ke hoach sii dung dat thdng bao cu thd vd riuc dich sii dung dat, miic gia den bu khi thu hdi dat; cdng khai ke hoach dau tu ciia cac du an trdn dia han va ket qua xu ly cac vu vide qua giam sat d khu dan cu.

- Kidm tra, giam sat cac doanh nghiep tren dia ban tinh trong viec thuc idn nghTa vu bao vd mdi trudng.

1.11. Sd Cong thiro^ng

Day nhanh tidn dd cac du an cap dien cho cac hd dan nam 2019, phan dau am 2019 dat 96% sd hd dan cd dien ludi qudc gia.

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1.12. Sd Thong tin va Truyen thong

- K h l n truong hoan thanh viec t r i l n Idiai He th ing thong tin mot cua dien tu d p tinh; chu tri tham muu Uy ban nhan dan tinh to chuc trien khai thiic hien dich vu cong true tuyen muc do 3, muc do 4 theo dung muc tieu, yen cau ciia Chinh phu tai Nghi quyet s i 02/NQ-CP ngay 01/01/2019, dam bao tich hop, chia se thong tin vdi He th ing thong tin mot cua dien tu d p bo va Cong dich vu cong quoc gia khi dugc dua vao van hanli.

- Ban hanh quy trinh noi bo, Quy trinh dien tu doi vdi viec giai quyet tung TTHC d p tinh, huyen, xa thuc hien th ing nhit tren dia ban tinh dap ung quy dinh. Phin d l u d i n c u l i nam 2019, 100% h i so giai quylt thu tuc hanh chinh dugc cap nhat, theo doi tinh hinh thuc hien thong qua He th ing thong tin mot cua cua tinh.

- T i l p tuc ra soat, dang tai d l y du TTHC ciia 3 d p tren Cong thong tin hanh chinh cong ciia tinh. Ban hanh Danh muc TTHC dugc t i l p nhan true tuyen tren Cong dich vu cong d p tinh; siia doi, bo sung Quy che hoat dong ciia Cong dich vu cong.

1.13. Sd Nong nghiep va PTNT

T i l p tuc t r i l n khai viec cung d p nude sach cho ngudi dan theo chuong trinh muc tieu quoc gia ve nude sach va ve sinh moi trudng ndng thon.

1.14. Dai phat thanh - Truyen hinh: Duy tri Chuyen muc ''Giam doc So vdi cu tri" phat song tren Dai Phat thanh - Truyin hinh tinh. T I chiic tuyen truyin nhiem vu, giai phap nang cao Chi s i PCI va PAPI nam 2019; k i t qua noi bat Chi s i PAPI nam 2018.

2. De nghi Uy ban Mat tran To quoc Viet Nam tinh: Chii tr i , p h l i hgp vdi cac sd, nganh lien quan to chiic trien khai thuc hien cac giai phap nang cao chat lugng hoat dgng ciia Ban Thanh tra nhan dan va Ban Giam sat dau tu ciia

A / 7 A

cong dong cap xa tai ca sd de gdp phan nang cao trach nhiem giai trinh cua chinh quyen ca sd ddi vdi ngudi dan; tang cudng cdng tac tuyen truyen de nang cao trach nhiem cua cac cap, cac nganh, cac ca quan, dan v i thuc hien tdt quy che dan chii tai ca sd, nhat la thuc hien phuang cham "Dan biet, dan bdn, dan Idm, dan kiem tra", thuc hien cac nhiem vu, giai phap nang cao chat lugng chi sd CCHC, PAPI ddi vdi su phat trien ben vimg ciia tinh.

3. De nghi Ban Tuyen giao tinh uy: Chi dao cac cap, cac nganh, cac dia phuang, cac ca quan thdng tan bao chi trong tinh td chiic quan triet, tuyen truyen, nang cao nhan thiic chinh tr i cho ddi ngu can bd, cdng chuc, vien chive va nhan dan ve y nghTa tam quan trgng ciia viec nang cao chat lugng quan tri va hanh chinh cdng ddi vdi su phat t r i l n ciia tinh. Tao su chuyin b i l n v l nhan thuc va td chii'c trien khai thuc hien cac thii tuc hanh chinh lien quan d i n ngudi dan.

A ^ 7 7

4. De nghi Ban Dan van t inh uy: Tiep tuc bd sung giai phap trien Idiai hieu qua Nghi dinh ciia Chinh phii v l thuc hien dan chu trong hoat ddng ca quan

10

va Phap lenh thuc hien dan chii d xa, phudng, thi tran; cu the hoa, dam bao yeu

\ F 7 \ F F

(pan "Dan biet, dan bdn, dan Idm, dan kiem tra". Tham muu de xuat co che tao (Jieu kien cao nhat ngudi dan dugc biet, dugc ban, dugc tham gia hoac kiem tra, giam sat cac ngi dung, van de trudc khi co quan c6 tham quyen quyet dinh.

5. De nghi Ban Thudng vu cac huyen uy, thanh uy; cac sd, ban, nganh, UBND cac huyen, thanh pho, cac co' quan, don vi

F F F

Can cii ket qua Chi so PAPI nam 2018, xay dung ke hoach lanh dao, chi 3ao dly manh nang cao cac Chi so thanh phan va Chi so ngi dung thuoc nlidm l i l m trung binh cao va cao nhat; xay dung cac giai phap Idiac phuc nhung Chi Iso thanh phin va Chi s6 ngi dung thuoc nhdm diem thap nhat va trung binh thap theo chiic nang, nhiem vu ciia tung co quan, don v i trong nam 2019.

Tren day la bao cao chi so Hieu qua Quan t r i va Hanh chinh cdng (PAPI) ciia t inh Som La nam 2018, Uy ban nhan dan tinh tran trgng bao cao Ban Thudng vu tinh oy.l.^ Noi nhan: T M . UY BAN NHAN DAN - Ban Thuong vu Tinh uy (B/c); KT. CIIU TICH - T T HDND tinh (B/c); - D/c Bf thu tinh uy, Chu tich HDND tinh (B/c); - D/c Chu tjch U B N D tinh (B/c); - Uy ban M T T Q V N tinh; - Cac d/c Pho Chii tich U B N D tinh; - VP Tinh uy; - VP Doan D B Q H ; V P H D N D tinh; - Cac Sd, ban, nganh, don vi su nghi$p thuoc tinh; - Huyen uy, thanh uy; U B N D cac huyen, thanh pho; - Dai Phat thanh - Truyen hinh tinh; - Lanh dao V P U B N D tinh; - Luu: V T , N C , Hi?p(80ban).

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