Banking and Micro Finance

inlndia

Edited by

Minimol M C. Assistant Professor,

Rajagiri Centre for Business Studies, Rajagiri College of Social Sciences, Kochi, Kerala

New Century Publications New Delhi, India

Contents

About the Book About the Editor v Contributors ix-Preface xi-xin

1. Service Quality of New Generation Private Banks 1-15 Kandavel D. and Kumar M.

2. Customer Awareness on Security Features in Internet Banking 16-31 Ajimon George and Gireeshkumar G S.

3. Electronic Banking (E-banking) Services of Commercial Banks 32-48 Natarajan C. and Pradeep Kumar K S.

4. Retail Banking Services of Commercial Banks 49-64 Marishkumar P. and Tamilmathi T.

5. Green Banking In India 65-75 Yathish Kumar

6. Micro Finance and Commercial Banks 76-92 Ruby Rani T.X.

7. Impact of Micro Finance on Poor Borrowers 93-110 Ameer P.A. and Neeraja James

8. Bank Finance and Self-help Croups (SHGs) 111-131 Karthikeyan B. and Vijai C.

viii Banking and Micro Finance in India

9. Interest-free Micro Finance for Financial Inclusion 132-147 Shyni V.K., Thasleena K .P. and Muhammed Aslam M.K.

10. Economic Empowerment of Women Through Self-help Croups (SHGs) 148-170 Jose K.G. and Donboklang Marwein

Index 171-176