balancing life’s issues inc. emotional intelligence
TRANSCRIPT
BALANCING LIFE’S ISSUES INC.
Emotional Intelligence
Objectives
Self-Awareness
Social Skills
Learned Optimism
Empathy
Flexibility
Goal setting
Self-Awareness
Become aware of your needs, feelings and
what motivates you to lead at the next level.
Sleep
Exercise
Fun
Understanding how and why you think and react
Relaxation techniques
Social Skills
Communicate and relate well with others.
Leaders listen intently.
Change communication style to fit other’s needs. Delegate with manners
Control you emotions when dealing with anger and stress
Ensure that others understand you
Become a role model
Encourage talents of entire group to be used more fully
Learned Optimism
Have a positive outlook on life.
Attitude energizes you and your team to reach its potential despite pitfalls.
See the glass ½ full
Practice reframing events
Practice self-talk
Add enjoyment to your day
See meaning and value in
your day
Caring and helping others
Righteous company
Encourage others to see
their potential
Empathy
Handle
difficult/stressful
situations delicately
and with sensitivity.
Handle conflicts
diplomatically and
engage in change
well.
Not sympathyAcknowledge others
feelingsGive appropriate
feedbackListen intentlyLook at how others
handle situationsKeep and open mind
Flexibility
Ability to adapts and look forward to change.
Use various problem solving skills.
Clarify change
Explore and brainstorm all options
Learn how to practice delayed gratification or patience
Develop plan of action and evaluate options
Anticipate future
Goal Setting
Setting and achieving goals
Key goals to consider
Defining your goals
Step by step
BALANCING LIFE’S ISSUES INC.
Emotional Intelligence