baker, annmarie - resume linkedin

Baker, Annmarie - Resume LinkedIn

Annmarie K. Baker, MPH

Phone (707) 775-5702 mobile

E-mail [email protected]

Location Northern California, Bay Area

A creative, versatile, and committed professional with diverse experience in the fields of health care, education, and

commerce. Excellent communication skills; ability to motivate and coach others. Strong commitment to internal and

external customer service at all levels. Well-organized with ability to prioritize multiple tasks and manage human

resources. Skilled in adult education, counseling, marketing and research.

Education

Master of Public Health, San Jose State University, California

Bachelor of Arts Psychology, San Diego State University, California

Experience / Accomplishments

Strategic Projects Consultation

In my role as Project Manager/Consultant:

Supervisory/Management Experience: Interviewed hired, trained and supervised Residency Administrative

Assistant activities for over a year; managed all aspects of the Program Director interview and pre-selection

process; created Residency Program budget; managed Multidisciplinary team of Directors, Nurses, and Physicians

over one year to complete National Breast Cancer Accreditation. Facilitated Functional Unit Management (FUM)

agreements throughout all Primary Care Departments in Napa-Solano Service area with Labor/Management

partners; prepared and submitted budget request for additional FTEs required for the Comprehensive Synergistic

Initiative (CSI) program; Facilitated union expedited bidding process in order to fill newly created FTE positions

efficiently and effectively.

Manage the National Accreditation Program for Breast Cancer (NAPBC) from inception to completion. In this role

I oversaw the application process for Kaiser Permanente Napa Solano, negotiated workflow agreements,

collaborated with external specialty providers (North Bay and Queen of the Valley radiation oncology), conducted

readiness assessments, conducted mock surveys, and facilitated accreditation survey. Program received 100% in all

accreditation standards; three submitted documents are now archived in the "best practices repository" for the

national accreditation program.

Facilitate the development of the Family Medicine Residency Program. In this role I coordinated the faculty

development training program, organized the curriculum committee, collaborated with Kaiser Permanente regional

Graduate Medical Education Department to write and submit the Program Information Form (PIF) to the

Accreditation Council for Graduate Medical Education (ACGME), participated in the physical space redesign (a

requirement of the residency accreditation process) and submitted the final accreditation documents, which resulted

in program accreditation with commendation.

Collaborate with Partnership HealthPlan of California and community-based safety net clinic La Clinica de la Raza

to assure comprehensive, coordinated care for underserved patients with an emphasis on providing high quality

primary care services through preferred bilingual primary care clinics and specialty services through Kaiser

Permanente.

Oversee Breast Cancer Center Programs. In this role and in response to California High Density Breast Tissue

regulatory mandate, designed and implemented physician, staff and patient education program and materials.

ANNMARIE K. BAKER


Patient class accepted for poster and presentation at 2014 National Breast Cancer Conference. Coordinated Breast

Cancer Awareness Fair in collaboration with a multidisciplinary team. Outcome: outreach to over 500 members

pertinent to screening, self-exam, preventive care, health lifestyle and resource availability.

Facilitate implementation of the Comprehensive Synergistic Initiative (CSI), a facility-wide program, designed to

improved clinical practice and enhance the patient care experience. In this role I conducted readiness assessments,

negotiated workflow agreements, created and delivered training programs (including train-the-trainer) for

physicians, managers and frontline staff, maintained project statistics and provided ongoing administrative reports.

Health Education

In my role as Clinical Health Educator:

Supervisory/Management Experience: interviewed, on-boarded, trained and supervised Clinical Health Educator

intern; managed interdepartmental volunteer breast cancer awareness committee 10 member team and all outreach

activities for over 2 years; managed extensive revision of (a) Heart Failure care management patient education

program, including implementation of new curriculum (b) Smoking Cessation program, including implementation

and evaluation; oversaw integration of health promotion activities within the Vacaville department of medicine

including managing-by-influence the practice of the physicians in the department.

Created individual and group educational programs and materials customized for the intended audience with

respect for cultural beliefs, health literacy, learning capacity and preferred learning mode.

Provided one-on-one behavioral and lifestyle counseling to patients with the goal of improving their overall health

and wellbeing through on-going support.

Researched, designed and presented community health promotion programs specific to Heart Disease in African

American women, health disparities related to the incidence and impact of Diabetes in African American and

Hispanic Women, and Engaging Patients in Self-Management/Motivational Interviewing. Provided tools and

taught techniques to shift the paradigm of the caregiver role from prescriptive to collaborative by engaging the

patient in goal setting and implementing lifestyle changes to improve health status.

Provided patient education as part of the Vacaville Flu Clinics. In particular, provided information pertinent to

Tdap vaccine and encouraged eligible members to receive the vaccine. Vacaville’s Tdap rate during the Flu Clinics

was the highest in the service area.

Conducted Kaiser Permanente’s Healthy Weight Workshop, Managing Hypertension/High Blood Pressure class,

Stress Management and Reduction class, Diabetes and Pre-diabetes workshops, and Congestive Heart Failure class.

Researched and created a new Medicine eConsult referral program for Clinical Health Educator appointments.

In my role as Health Educator:

Became an American Lung Association Certified Smoking Cessation instructor and taught Kaiser Permanente’s

smoking cessation program for over six years; consistently received commendations from members.

In my role as Health Education Assistant:

Organized, catalogued and created robust database for all health education resources available through the Health

Education Department. Kept the resources housed in the local health education library current at all times.

Served as program director for the Employee Wellness Program “Active for Life”; oversaw activities for 20 teams,

involving the majority of the medical center’s employees.

Facilitated the “drop in” flu clinic for the Napa facility. This enabled us to efficiently administer flu vaccine to

approximately 1200 members each week for the duration of the “flu season.”

ANNMARIE K. BAKER


Restructured the physical layout of the department to create a more user-friendly environment.

Responded to member needs for health education services through in-person, phone and mail contact.

Utilized in-depth knowledge of Kaiser Permanente’s online member education resources in order to provide

accurate, up-to-date information for patients, providers and staff.

Additional Professional Experience

Project Management

Revised and enhanced standard operating procedures manuals within 2-month deadline.

Developed and organized numerous databases in business and non-profit settings using Microsoft Access.

Researched, developed and presented annual and ongoing safety training program to 70 staff members;

demonstrated benefits of training redesign in terms of accident reduction, lowered worker’s compensation claims,

and cost-saving through program internalization.

Developed operations production attire program from start to finish.

Designed and implemented budget variance reports and capital projects bid tracking program.

Administrative Management

Provided day-to-day administrative support multi-member, cross-functional, management team.

Created chemical and office supply inventory and order fulfillment systems, purchased production equipment and

approved and coded invoices.

Contributed to performance competency review process, tracking program for long range planning activities and

goal setting.

Event Planning

Extensive event coordination and planning, including vendor contracts, site evaluation, AV logistics, meal

planning, material and presentation preparation.

Managed multiple reoccurring events for large groups.

Human Resources

Participated in recruitment process by auditing all company job descriptions, posting internal and external job

advertisements, screening resumes, conducting telephone screening interviews, scheduling interviews, generating

new hire offer letters, completing salary surveys and candidate reference checks.

Processed new hire employee information and seasonal employee layoffs. Provided performance feedback.

Developed and administered new hire employee orientation and training program.

Researched, developed and presented safety training program; demonstrated benefits of training redesign in terms

of accident reduction, lowered worker’s compensation claims, and cost-saving through program internalization.

Managed ‘tailgate’ safety sessions.

Approved employee work time, entered medical/sick leave absences and PTO (paid-time-off) pay-outs in AS400

time keeping system.

Computer Technical Skills

Possess extensive computer application skills, including: complete Microsoft Office suite (PowerPoint, Word,

Excel, Visio, SharePoint, Publisher, Access, Project, One Note), Adobe, electronic health records (EHR),

mainframe systems, JDEdwards, AS400, PARRS, Quick Books, e-mail, internet.

Create, manage and conduct multifaceted audio-visual presentations for in-person and online delivery.

ANNMARIE K. BAKER


Employment History

Kaiser Permanente Napa Solano Service Area

Strategic Projects Consultant, NSA Strategic Projects Department

Clinical Health Educator, Vacaville Medicine Department

Health Education Assistant, Napa Health Education Department

Health Education Instructor, Vallejo, Fairfield, Vacaville, Health

Education Departments

May 2011 – February 2015

September 2007 – May 2011

October 2005 – September 2007

January 1999 – October 2005

Blue Oak School, Napa, CA

External Affairs Wine Auction Coordinator

April 2004 – August 2004

Wollborg / Michelson Personnel Service Inc., Petaluma, CA

Sales and Marketing Coordinator, Santen Inc.

November 2003 – March 2004

Robert Mondavi Winery, Oakville, CA

Winemaking Operations Coordinator

April 1999 – April 2003

Napa Emergency Women's Services (NEWS), Napa, CA

Children's Program Manager; Family Counselor

March 1998 – November 1998

San Diego State University, Psychology Dept., San Diego, CA

Research Associate

September 1995 – June 1997

On-going Professional Development

Achieve Global – Expressing Yourself: Presenting Your Thoughts and Ideas; Identifying Work Priorities and Setting

Verifiable Goals; Influencing for Win-Win Outcomes

Cognitive Strategies – Project Management; Temperament and Interaction Styles

CORE: Collaborative Organization for Resources and Education – Crisis Counselor Training

Human Dynamics I, II – a new framework for understanding people and realizing the potential in our organizations

ISSI: Intensive Spanish Summer Institute I, II – Spanish Language and Cultural Immersion Program

Kaiser Permanente – Smoking Cessation Programs; Healthy Living with Chronic Conditions; Motivating Change in

Individuals sessions I, II; Motivating Change Groups, Strategic Leadership and Organizational Management

Perfection Prevails – Working Smarter not Harder/Prioritizing; Organization in the Workplace

People Development Systems – Effective Meetings; The Effective Facilitator; The Essential Assistant

William Bridges and Associates – Individual Transition in Organizations

Professional and Community Organizations

ACS – American Cancer Society Leadership Council Member; Active for Life Program Co-Director

APHA – American Public Health Association Public Health Education and Health Promotion Member

BCAC – Breast Cancer Awareness Coalition – Committee Chair and Facilitator

Golden Key – Academic Achievement Honor Society

PSI CHI – The National Honor Society in Psychology; elected council member - events officer

RFL – Relay for Life American Cancer Society Team Captain 10 years

SOPHE – Society of Public Health Education Strategic Planning Committee Member, Implementation Team Committee

baker, annmarie - resume linkedin

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