BÀI TẬP CHƯƠNG DEVELOPING TOEICYêu cầu:

1. Sinh viên chép tay toàn bộ phần Part V và khoanh tròn đáp án đúng

2. Dịch đoạn văn phần part VI và Part VII, sinh viên chép lại phần câu hỏi và khoanh tròn đáp án đúng.

Hạn nộp: Buổi học cuối cùng

Giảng viên: Trịnh Thị Kim Dung

Unit 1

PART V: INCOMPLETE SETENCES

1. I can't stand………….all the time.A. her complaining B. complaining C. to complain D. his complaining

2. Our teacher won't allow ………….dictionaries during the test.A. us using B. to use C. us to use D. our using

3. We advised……………..a taxi instead of walking to the restaurant.A. him to take B. him taking C. his to take D. talking

4. The city doesn't allow……………along curbs painted red.A. my parking B. parking C. to park D. me parking

5. She prefers………………dinner because she doesn't like to cook.A. making B. my making C. to make D. her making

6. I hope you don't mind………..while you eat.A. me to smoke B. my smoking C. smoking D. to smoke

7. John is never on time to work! I hate……………..late every day.A. his arriving B. arriving C. him to arrive D. to arrive

8. Sarah urged…………….in the next election.A. to vote B. me voting C. me to vote D. voting

9. He needs to get a visa extension immediately. The authorities won't permit………………in the country without a visa.A. him staying B. to stay C. him to stay D. his staying

10. Travel agents usually advise…………………flight bookings three days before departure.A. to reconfirm B. him reconfirming C. reconfirming D. his reconfirming

11. I enjoy……………to get up so early in the morning. Sleeping in is great!A. having B. not having C. not to have D. my having

12. Nancy proposed……………a picnic at the beach.A. our having B. our to have C. us to have D. having

13. Do you wish………………….., or would you like to stop now?

A. our continuing B. continuing C. to continue D. us continue14. His car needs…………. It looks like it hasn't been washed in years.

A. him to wash B. washing C. to wash D. his washing15. Smokers risk………………several smoking related illnesses.

A. getting B. me to get C. to get D. my gettingPART VI: INCOMPLETE TEXT

Questions 1-3 refer to the following email

Thank you for registering with Asia Business. Your login email address is information@2bizasia.com

As a valued member, now you have free access to all our online content produced by our research staff in the institute on a broad range of issues including business, industry, and economics.

Our site is updated every day with new stories, analytic reports and videos. In addition, it is _________________ designed for overseas readers who seek in-depth information on Asia.

1. (A) specific

(B) specify

(C) specification

(D) specifically

Your membership also entitles you to receive our weekly email newsletter. You may apply for it by visiting http://www. 2bizasia.com .

_____________ you did not authorize this registration, someone may have __________ registered

2. (A) Whether 3. (A) mistakenly

(B) Therefore (B) consequently

(C) If (C) avoidably

(D) Despite (D) carefully

using your e-mail account. We are sorry for the inconvenience it may have caused. Please forward this e-mail to services@2bizasia.com and request cancellation.

Please enjoy the site!

PART VII: READING COMPREHENSION

Question 1-3 refer to the following letter

To: All Employees, Knight Accounting Agency

From: Ted Knight, Chief Executive Officer

Subject: Staff Retreat

I am writing to remind you that our annual staff retreat will be held onWednesday, December 13 and Thursday, December 14 at the City ConventionCenter, 1510 Parkland Avenue. Attendance is mandatory for all employees.Please plan to arrive promptly at 8 a.m. on both days; continental breakfastand lunch will be provided.

Our annual staff retreat is an opportunity to acknowledge ouraccomplishments, receive training and support, and set our goals for thecoming year. We've hired a professional trainer to start the retreat withsome fun and informative activities designed to help us work more effectivelyas a team. Next, we'll meet in small groups to talk about our jobs and whatwe can do to become more successful. Finally, we'll come together as a groupto share insights and to write our mission statement and objectives for nextyear.

In preparation for the retreat, please write a personal mission statement anda brief description of your job. Please email these to me at tknight@kaa.comno later than 5 p.m. on Monday, December 12. I will compile your responsesinto a handout that will be distributed to all employees. In addition,managers should submit to me a list of objectives for their divisions nolater than 10 a.m. on Tuesday, December 13. Taking a few moments out of yourbusy schedules to do this advance preparation will make the retreat morevaluable for all of us.

I look forward to seeing you at the City Convention Center! Feel free tocontact me if you have any questions.

1. What is the memo mainly about?

(a) Some mandatory meetings for managers

(b) A proposed luncheon for new employees

(c) A required employee training session

(d) An optional planning retreat for the staff

 2.  Who will lead a session on teamwork?

(a) The company president

(b) A hired facilitator

(c) A group of executives

(d) The business manager

3.  When is the deadline for managers to submit their list of division goals?

(a) December 12

(b) December 13

(c) December 14

(d) December 15

Question 4-6 refer to the following letter

Internal Job Posting

Plainview Distributors, Inc.

Supply Chain Manager

Due to rapid growth, Plainview Distributors is seeking applications for aSupply Chain Manager. This is a career advancement opportunity open tocurrent employees only. The Supply Chain Manager will oversee all aspects ofwarehouse storage and transportation for product deliveries in thesouthwestern United States. The Supply Chain Manager will be required to workout of the Phoenix office, and frequent movement within the region to checkon branch operations (approximately ten trips per year) will be expected.

The successful candidate will be an experienced professional, familiar withthe company and its clients, who can manage a complex network and succeedunder pressure. Preferred qualifications include experience in one of ourwarehouses or truck depots, familiarity with the Southwest, and experience inpersonnel management. Company benefits associated with this position includea competitive salary, company car, personal expense account, and payment ofrelocation expenses, if needed. In addition, the successful candidate willcontinue to receive the excellent insurance benefits, vacation pay and

tuition support offered to all staff of Plainview Distributors.

To apply, please fill out an application using our secure company website atwww.plainviewdistributors.com/~hr. No paper copies or phone calls, please. Aspart of the online application, you will be asked to submit a current resumeand a list of three (3) professional references. Submit all applicationmaterials no later than Friday, March 28. Plainview Distributors is an equalopportunity employer.

4.  What is the announcement about?

(a) A call for applications for new product suppliers

(b) A career opportunity for staff members of the company

(c) A job competition opens to external candidates only

(d) A change in company benefits affecting some workers

 5.  Which of the following topics is mentioned in the announcement?

(a) The monthly pay rate for the job

(b) The number of employees supervised

(c) The amount of business travel required

(d) The type of products being distributed.

 6.  What should interested people do?

(a) Fax a resume and list of references

(b) Call to request a personal interview

(c) Submit an application via Internet

(d) Put an application package in the mail

Unit 2

PART V: INCOMPLETE SENTENCES

1. There ____________ several reasons why you should reconsider your decision. A. are B. is C. been D. being

2. Howard and Vincent, who ____________ a copy center in town, have decided to expand their business. A. runs B. run C. running D. running

3. Both of the statues on the shelf ____________ broken. A. are B. is C. been D. being

4. The fishing boat that has been tied up at the pier for three days ____________ finally on its way this morning. A. was B. were C. being D. be

5.   The chairman, along with his two assistants, ____________ to attend the annual convention. A. plan B. planning C. plans D. to plan

6. The issues of inflation and tax reform ____________ to be on everyone's mind. A. continues B. continuing C. to continue D. continue

7. Juan or Julian ____________ the conference room each week. A. prepare B. prepares C. preparing D. to prepare

8. Not one of the performers ____________ at the party after the concert. A. were B. was C. being D. been

9. The results of the election ____________ not available for two days. A. were B. was C. being D. been

10. When there ____________ thunderstorms approaching, we are always reminded of the threat of tornadoes. A. is B. was C. were D. are

11. Either the physicians in this hospital or the chief administrator ____ going to have to make a decision

A. is B. was C. were D. are.

12. ______ my boss or my sisters in the union going to win this grievance? A. is B. was C. were D. are

13. Some of the votes __________ to have been miscounted. A. seem B. seems C. seeming D. to seem

14. The tornadoes that tear through this county every spring _____ more than just a nuisance. A. is B. was C. were D. are

15.  Everyone selected to serve on this jury _____ to be willing to give up a lot of time. A. have B. has C. having D. had

PART VI: INCOMPLETE TEXT

Questions 1-3 refer to the following letter.

Red Line Clothing Company

5688 S. Silver Street

San Diego, CA 93422

(456)234-1232

Re: Late payment

Dear Mr. Charles,

I have enclosed a copy of your invoice which shows an outstanding balance of two hundred seventy-five dollars. According to my records, this is the third notification of late payment, and you _______ not submitted a payment.

1. (a) would

(b) have

(c) could

(d) will

I recently spoke to my manager regarding your account, and it appears that you may be _______ for a payment plan if you contact a collections representative today.

2. (a) eligibility

(b) eligible

(c) illegitimate

(d) illegitimacy

I would like to arrange a time for _______ to discuss this option. If we cannot resolve this, I will be forced to turn your delinquent account over to a collection agency.

3. (a) you

(b) they

(c) us

(d) them

PART VII: READING COMPREHENSION

Question 1-4

Red Line Clothing Company

Using Your New Document Plus 250-E Office Document Shredder

We are pleased that you have chosen Document Plus for your office needs. Our Model 250-E Office Document Shredder is powerful enough to shred all of your confidential documents, yet operates so quietly that your co-workers will hardly even notice it. With proper operation and regular maintenance, your Document Shredder will last for years to come. We encourage you to follow these easy steps to ensure your satisfaction:

(a) Do not attempt to feed large stacks of paper into the shredder all at once. This can cause annoying paper jams and possibly damage the shredder. Make sure that stacks of paper are no more than ¼ of an inch thick (about 10 pages of standard-weight paper).

(b) It is not necessary to remove staples before feeding documents into the shredder. However, be sure to remove larger metal items paper clip size or bigger. Also, do not attempt to shred cardboard or heavy manila folders.

(c) Spread lubricating oil on the teeth of the shredder on a monthly basis to prevent squeaking noises and prolong the life of the shredder.

(d) Register your product! Fill out the attached postcard to provide us with your information. Registering your product entitles you to full service under your warranty. You will also receive mailings with helpful tips on using your shredder, as well as announcements of new products from Document Plus.

We hope you enjoy your Document Plus 250-E Office Document Shredder. At Document Plus, we are committed to ensuring your satisfaction. If you have any questions or complaints about your shredder, please contact us at 800-372-1193. You can also visit our website at http://www.documentplus.com for helpful information.

1.  Where is this notice most likely to be found?

(a) On an office bulletin board

(b) In an instruction manual

(c) In a magazine advertisement

(d) On a computer software website.

 2.  What regular maintenance is recommended?

(a) Remove all metal objects in the machine

(b) Clean and dry all shredder teeth

(c) Empty shredder receptacle monthly

(d) Grease the shredding component

 3.  Which of the following objects need to be removed before using the shredder?

(a) binder clips

(b) staples

(c) cardboard

(d) manila folders

 4.  How can owners register their product?

(a) By visiting the website

(b) By mailing a response card

(c) By calling a phone number

(d) By visiting a store location

 QUESTION 5--7

Interoffice Memo

Allied Steel International

To: All Allied Steel Employees

From: Peter Rasmussen, Compensation Committee President

Date: September 4

Today the president of Allied Steel, Eric Nelson, announced that he had agreed to our request for a 10% pay raise for all employees. As you know, this is something that we, your representatives, have been struggling to achieve for nearly two years. We have always argued that you, the workers who make this company succeed, should be the company's first priority. When the company is experiencing rapid growth, as Allied Steel has undoubtedly seen during the past five years, all employees of the company should see the financial benefits, not just a few top executives.

While it has taken a long time for us to convince the company management to increase all salaries, we are delighted that we have succeeded without having to form a labor union. We are not lawyers or professional lobbyists. I and the other members of the compensation committee are simply concerned employees who want to see fair pay for all of us. Furthermore, we did not take a confrontational approach. We always told the company management that we think Allied Steel is a great place to work. Our goal was not to make demands, but to present evidence from market studies to show that our position was reasonable.

Special thanks go out to Dr. Alvin Martlin, research engineer with Allied Steel, who spent countless hours of his personal time to do economic research in support of our efforts, showing that the company was paying lower salaries than our competitors. I also want to thank the ten members of the compensation committee, all of whom volunteered to participate and generouslygave their time for meetings. I want to thank, as well, Eric Nelson and the Board of Trustees of Allied Steel for creating a work environment where the concerns of employees can be heard. Last, but not least, I want to thank you, the loyal employees of Allied Steel, for your constant support. You've made Allied Steel the best company in the business, and we're glad that we willnow all receive pay that is well above average in our industry.

5.  What is the purpose of this memo?

(a) To thank all employees for meeting company goals

(b) To publicize the formation of an employee union

(c) To inform the staff of recent rapid growth

(d) To announce changes in worker compensation.

 6.  Who is Eric Nelson?

(a) A key Allied Steel leader

(b) An engineer with Allied Steel

(c) Chairperson of a committee

(d) Member of the Board of Trustees

 7.  According to the memo, how did the committee convince the company to award raises?

(a) By documenting employee productivity

(b) By presenting research on industry pay levels

(c) By confronting the top executives

(d) By showing that funds were available.

Unit 3

PART V: INCOMPLETE SENTENCES

1. Some members of the teachers’ union ______to go on strike.

A. Want B. wants C. wanting D. wantes

2. Jane’s raincoat, with all the rips and tears, _______ little protection.

A. Provide B. providing C. providees D. provides

3. There ______a lot of trees on our block.

A. Are B. is C. been D. was

4. A small black cat and a large yellow dog _______ on the front stairs.

A. sits B. sites C. sit D. sitting

5. The boss and her secretary _______ lunch at the same time.

A. eating B. eat C. eats D. eates

6. For a delicious salad, fresh ingredients and a large bowl _______ essential.

A. was B. is C. are D. been

7. Comfortable shoes and loose-fitting clothing _______ recommended by the instructor.

A. was B. being C. were D. been

8. Not only the students but also the teacher ________ anxious to finish the lesson.

A. was B. were C. being D. been

9. Neither of those hats ________ your face.

A. suiting B. suits C. suit D. was suit

10. Somebody in the book club always _________ to bring the book.

A. forget B. forgetting C. forgets D. forgotten

11. Something in that curry _________me sneeze.

A. making B. makes C. mades D. make

12. One of those socks ______ lighter than the other.

A. being B. is C. are D. been

13. Everyone _________Mary’s key lime pie.

A. liking B. likes C. like D. likees14. I care about her very much. She __________ about no one but herself

A. caring B. cared C. cares D. care

15. This coffee tastes like gasoline. You ________ it and tell me what you think.

A. tastes B. taste C. tasting D. tasted

PART VI: INCOMPLETE TEXT

Question 1-3refer to the following letter

I would like to thank you for your bid for our upcoming event. At the Hent concert on July 1, we plan to distribute T-shirts with our logo to all those in attendance. After lengthy discussions, we have _______ made a decision about who will produce those shirts.

1. (a) final(b) finals(c) finally (d) finalized

Unfortunately, your company was not awarded the contract. We were pleased with your designs, but we felt the cost was too high. However, we are considering selling tickets for other prizes. We were thinking about selling tickets on hoodies, gym bags. Would you be interested in producing these items for us? We would need five of each, and our logo must be placed on these items in a highly visible _______.

2. (a) size (b) location (c) material (d) design

Please contact me as soon as possible with an _______. 3. (a) estimate

(b) estimated (c) estimating (d) estimates

PART VII: READING COMPREHENSION

Question 1-3

From: info@summersun.com

To: Lisa Liu (lisa.liu@softworks.com)Subject: Summer Sun Cotton OriginalsDate: March 12, 2:28 p.m.------------------------------------------------

Introducing Summer Sun Cotton Originals

Summer Sun Cotton Originals clothing line is designed for active people who want the look their best with comfort. Cotton Originals are made in Europe with 100% organic cotton.

The Cotton Originals line includes garments for everyday wear including shorts, skirts, pants, and of course, T-shirts. We also have specials for every season including jackets, leggings, and even swimsuits.

To shop for Cotton Originals online, please visit our Web site at www.summersun.com. Don't forget, if you apply to the Summer Sun Credit Card, you'll save an additional 10 percent off all your purchases.

Please add us to your address book to ensure proper delivery of our Internet specials.

To unsubscribe to our mailing service, please click here.

1. What is the purpose of this e-mail?(a) To thank a customer(b) To announce a store sale(c) To announce a new clothing line(d) To inform customers of a new Web site

2. What is true about Cotton Originals?(a) They are made in Europe.(b) They are preshrunk to fit.(c) They are for summer sports.(d) They are available online only.

3. How can customers save 10 percent? (a) By ordering online(b) By printing a coupon

(c) By introducing a friend(d) By applying for a credit card

Question 4-6

Sunnydale Annual Art FairSunndale Town PlazaMay 3-5

The Sunnydale Annual Art Fair is now accepting applications for booth rental. Booth rentals are available to display art and to sell food and drinks.

Applicants who wish to display art must ensure the art is original, with the artist running the booth. Paintings, sculptures, photographs, and crafts are among the usual booths; however all art will be accepted. Applicants who wish to sell food and/or drinks must carry an approval from the Sunnydale Health Department for sanitary regulations.

Last year the Sunnydale Annual Art Fair had more than 200 booths, with thousands of artwork sold. We hope to make this year's festival even better.

Applications for booths are available for download on the city website at www.sunnydale.net/artfair_application. Applications are also available at the civic center.

The fair committee is also looking for musicians from all genres of music who would like to perform at the fair. Interested musicians should call Doris at 247-2374.

4. What is NOT true about the art fair?(a) It will last for three days.(b) Free drinks will be provided.(c) It will feature original art.(d) It will take place at the town plaza.

5. What must applicants do to sell food?

(a) Pay at $ 20 application fee.(b) Ensure the food is handmade.

(c) Get a license from the city council.(d) Get an approval from the health department.

6. Where are applications available?(a) At city hall(b) At the civic center(c) At Sunnydale Art School(d) At Sunnydale Art Supplies

Unit 4

PART V: INCOMPLETE SENTENCES

1. It's way past my bedtime and I'm really tired. I ________ go to bed.

A. should B. ought C. shall D. could2. He ______________ have committed this crime. He wasn't even in the city that

night. A. Shouldn’t B. ought C. might D. couldn’t

3. John is over two hours late already, He ___________ missed the bus again. A. Should have B. must have C. will have D. could have

4. I'm really quite lost. _______________ showing me how to get out of here?

A. Would you mind B. would you be C. must you be D. could you be

5. It's the law. They ____________ have a blood test before they get married. A. might B. could C. ought D. have to

6. Professor Villa, we've finished our work for today. _________ we leave now, please?

A. should B. may C. can D. must7. ________ the teacher explain this properly?

A. did B. has C. was D. had8. ________ the professor angry?

A. did B. were C. was D. had9. ________ you spoken to him before he called you?

A. did B. has C. was D. had10. If you ________ told me, I would have never found out.

A. didn’t B. weren’t C. wasn’t D. hadn’t

11. ________ they seeing each other?

A. did B. were C. was D. had

12. ________ they continue seeing each other?

A. did B. has C. were D. had

13. ________ you learn anything?

A. didn’t B. hasn’t C. weren’t D. hadn’t14. ________ he in my American History class?

A. didn’t B. hadn’t C. wasn’t D. hasn’t  15. I realized that I ________ learned a thing (= anything).

A. didn’t B. hadn’t C. wasn’t D. weren’t

PART VI: INCOMPLETE TEXT

Question 1-3refer to the following advertisement

Packard Markets

Parkard Markets is always looking for good people interested in an exciting and dynamic career with Parkard Markets.

Parkard is an Equal Opportunity Employer and does not discriminate in its decision __________

1. (A) along

(B) for

(C) without

(D) with

regard to race, color, religion, age, or any other basis prohibited by law. Parkard is offering competitive wages, a good working _____________, benefits, vacations, and an

2. (A) reaction

(B) participation

(C) environment

(D) incident

excellent retirement plan. We also offer excellent benefits to full and part-time associates. Furthermore, we have training programs and the Packard Career Opportunities Program to help advance the careers of interested associates. Please __________ on our Website to learn more about

3. (A) log

(B) logging

(C) logged

(D) logs

our benefits.PART VII: READING COMPREHENSION

Question 1-4

Notification of Open Credit Line PMI Financial

800 Pecan Avenue

Kansas City, MO 40500

Account Number: 28941921043980

June 17

Dan Wernecke

10101 Zafarano Blvd.

Kansas City, MO 40500

Dear Mr. Wernecke,

Congratulations on your new credit account with PMI Financial. It's a compliment to you and your financial planning that your application has been approved. We are pleased to inform you that a credit line of one thousand dollars has been approved for your use. All you have to do is visit a PMI store near you, fill out a request-for-credit transaction form for any amount up to and including one thousand dollars, and PMI Financial will cut you a check right on the spot.

Additionally, based on your good credit standing, extra cash may be just a phone call away. Call me directly at PMI Financial to apply for the money you want.

Karen Mortenson,

Your PMI Financial Manager

1-800-454-3432 ext. 103

1. What is the purpose of the letter?

(a) To remind Mr. Wernecke to pay his balance

(b) To welcome Mr. Wernecke to PMI Financial

(c) To inform Mr. Wernecke that his credit line has been increased

(d) To notify Mr. Wernecke that his loan application has been received

2.  How much is Mr. Wernecke's credit line?

(a) $103

(b) $800

(c) $1000

(d) $1500

3.  What will Mr. Wernecke most likely do if he wants extra money?

(a) Go to the nearest PMI store

(b) Fill out an application online

(c) Call his PMI Financial representative

(d) Contact one of Ms. Mortenson's employees

 4. The word “transaction” in the first paragraph, line 4 is closest in meaning to

(a) sales

(b) tax

(c) business

(d) contract

Question 5-8

MORNINGSTAR REAL ESTATE PARTNERS

OFFICE (956)234-2343 WEBSITE: www.morningstarproperties.com FAX (956)234-3423 APARTMENT RENTAL AGREEMENT

Morningstar Real Estate Partners, as Manager and Agent, rents to Resident(s) Apartment Number 333 located at 7530 San Pedro Avenue, Brownsville, Texas 78320 to be used solely for the purpose of a personal unfurnished apartment residence by: Carry Garcia for a term of nine months and fourteen days beginning June 17 and ending March 31. This Agreement shall be month-to-month and will terminate on April 1. Resident shall pay rent, tax, charges and deposits as set forth below.

Monthly Base Rental Charges: $750 Other Charges and Deposits: $500

Monthly Pet Rent: $15 per month Pet Deposit: $300

Utilities: Natural gas - Paid by Resident

Electricity - Paid by Resident

Water - Paid by Owner

Waste disposal - Paid by Resident

Amount to be paid to the account of Morningstar Real Estate Partners by certified check on a monthly basis: $765 ------------------------------------------------------------------------------------------------------------------------------The rent shall be $765 per month and must be paid on or before the first day of each month. Residents may pay with a personal check, cashier's check, certified check or a money order.

Resident: Carry Garcia Date: June 15

5.  Who is most likely the recipient of the agreement?

(a) A former resident

(b) A Morningstar partner

(c) The leasing agent

(d) The future tenant

6.  How much will Ms. Garcia pay on a monthly basis?

(a) $300

(b) $500

(c) $750

(d) $765

 7.  When does the lease begin?

(a) March 31

(b) April 1

(c) June 15

(d) June 17

8.  The word “terminate” in paragraph 1, line 4 is closest in meaning to

(a) expire

(b) originate

(c) repeat

(d) continue

Unit 5

PART V: INCOMPLETE SENTENCES

1. It is clear by the sad look on Mac's face that the merger between Double Dare and Sweet Tooth ________ yet. (a) has been approved

(b) have approved(c) hasn't been approved(d) hasn't approved

2. The sale will be extended to the end of the month to get ________ of overstocked merchandise. (a) rid(b) free(c) away(d) clear

3. According to the company, more than half its ________ come from overseas markets. (a) earning(b) finance(c) invests(d) profits

4. The human resources manager will answer all questions ________ benefits for new employees. (a) regard(b) regards(c) regarding(d) regarded to

5. The sailing competition will be ________ on cable television live from Monaco. (a) seen(b) aired(c) exposed(d) expressed

6. After working only 14 months, the editor ________ the newspaper. (a) left(b) leave(c) leaves(d) leaving7. Exercise is the most recommended way ________ stress and stay healthy. (a) to release(b) release in(c) of released(d) for release

8. More travelers are ________ interested in tours that are environmentally friendly. (a) marking(b) staying(c) becoming(d) believing

9. This garment should be washed ________ hand in cold water with a mild detergent. (a) in(b) by(c) to(d) with10. Sheer Shine's new line of hair products ________ company sales by 10 percent. (a) boost(b) booster(c) boosted(d) boosting11. A three percent transaction fee will be charged on all credit card purchases ________ outside the United States. (a) make(b) made(c) maker(d) making12. The price of the room includes a ________ breakfast buffet. (a) fresh(b) refresh(c) freshen(d) freshening13. The new plan enables parents to control particular ________ on their child's mobile phone. (a) meaning(b) purpose(c) behaviors(d) functions14. The retail giant said it would expand ________ to Southeast Asia. (a) international(b) internationally(c) internationalize(d) internationalization15. According to the company, more than half its ________ come from overseas markets. (a) earning(b) finance(c) invests(d) profits

PART VI: INCOMPLETE TEXT

Question 1-3refer to the following email

Thank you for registering with Asia Business. Your login email address is information@2bizasia.com

As a valued member, now you have free access to all our online content produced by our research staff in the institute on a broad range of issues including business, industry, and economics.

Our site is updated every day with new stories, analytic reports and videos. In addition, it is _________________ designed for overseas readers who seek in-depth information on Asia.

1. (A) specific

(B) specify

(C) specification

(D) specifically

Your membership also entitles you to receive our weekly email newsletter. You may apply for it by visiting http://www.2bizasia.com.

______________ you did not authorize this registration, someone may have __________ registered

2. (A) Whether 3. (A) mistakenly

(B) Therefore (B) consequently

(C) If (C) avoidably

(D) Despite (D) carefully

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PART VII: READING COMPREHENSION

Question 1-4

HUBBLE UNIVERSITY

An Introduction to Risk Assessment and Crisis Management Course Summary

This course will show how your company can improve its bottom line by using risk assessment to choose projects. We will focus on the evaluation of the expected return of a project as well as its cost by considering hazards and risks. The course will provide hints for comparing alternatives and explore solutions for rebounding from the economic failure of a project. We will also review case studies.

Project evaluation is changing the way decisions are made and has been proven to generate profits in the companies that embrace it.

This course qualifies for the Hubble University Management Certificate Program. With the completion of the learning module and a final project, students will receive credit towards a Management Certificate. This course will be of particular interest to project managers, bankers and insurers.

1. What is the purpose of the summary?

(a) To announce the Hubble University Management Certificate Program

(b) To outline what students taking the course will learn

(c) To describe the purpose of risk assessment and crisis management

(d) To encourage students to sign up for the Certificate Program

2. Where would this summary most likely appear?

(a) In a university course catalogue

(b) In a banking magazine

(c) On a university application

(d) In the business section of a newspaper

3. Who would NOT be interested in this course, according to the summary?

(a) A project manager

(b) A banker

(c) A real-estate agent

(d) An insurance agent

 4. The word “embrace” in the second paragraph, line 2 is closest in meaning to

(a) adopt

(b) hug

(c) contain

(d) hold

Question 5-8

3000 Andre Drive

Columbus, OH 78321

March 15

Mary Louise Chiu Glory Banks 4009 Washington Place Columbus, OH 78321

Dear Ms. Chiu,

Thank you again for the opportunity to interview for the teller manager position. I appreciated your hospitality and enjoyed meeting you and members of your staff.

The interview convinced me of how compatible my background, interests, and skills are with the goals of Glory Banks. As I mentioned during our conversation, my experience as a teller at the Bank of Ohio has prepared me well for a management position. During the last five years, I have learned the ins and outs of customer-service operations in the banking industry. Also, I may have failed to mention during our meeting that I have experience in loan processing as well. I know if given the chance to put this knowledge to use at your institution, I can be an asset to your Glory Bank team. I am confident that my contributions will result in increased productivity and customer satisfaction.

For more information on my experience as a teller, please call Bill Larrinaga at 650-345-9085. I look forward to seeing you again.

Sincerely, Ralph Yarborough

5.  What is the purpose of the letter?

(a) To thank Ms. Chiu for applying at Glory Banks

(b) To ask for more information about the position

(c) To thank Ms. Chiu for a job interview

(d) To formally accept the teller manager position.

6.  Why would Ms. Chiu call Mr. Larrinaga?

(a) To interview him for the manager position

(b) To express her interest in the job

(c) To learn more about Mr. Yarborough's skills

(d) To inform him of increased customer satisfaction

7. What experience does Mr. Yarborough NOT have?

(a) Teller management experience

(b) Customer service experience

(c) Teller experience

(d) Loan processing experience.

8.  When did Mr. Yarborough most likely write this letter?

(a) After being offered the teller manager position

(b) After attending an information session

(c) After a meeting with Ms. Chiu

(d) After not being selected for the position

Unit 6

PART V: INCOMPLETE SENTENCES

1. After class, Teresa ___ to her car and drives to work.

A. run B. running C. runs D. running

2. Why don't we ___ the park on the weekend and bring some friends with us?

A. visit B. visiting C. to visit D. visits

3. If it ___ today, Ed will not need to water the lawn.

A. rains B. raining C. rains D. rained

4. A lot of people _____ John to be too quiet.

A. consider B. considered C. considering D. to be considered

5. There ___ too much crime in this world.

A. am B. is C. are D. were

6. Once in a while, Patty ___ shopping in an Indian food store and cooks tadoori

A. go B. going C. gone D. goes

7. It was raining ____________ than ever.

A. Hardest B. the most hard C. hardlier D. harder

8. He thinks he's ____________ than me because he speaks good English.

A.  the cleverest B. more clever C. clever D. cleverer

9. That's the ____________ film I've ever seen!

A.  Worse B. most bad C. worst D. baddest

10. I bought the ____________ one in the shop.

A. Expensivest B. more expensive C. expensive D. most expensive

11. I wore my ____________ clothes because it was raining.

A.  most old B. eldest C. older D. oldest

12. The _____ day of the week is Saturday.

A. bestest B. best C. better D. is

13. .My cousin is _____ student in his class.

A. the worst B. worse C. bad D. badder14. .Do you think volleyball is _____ tennis?

A. bestest B. best C. better D. good

15.Your football team is _____ than my football team.

A. bad B. better C. good D. badder

PART VI: INCOMPLETE TEXT

Questions 1-4 refer to the following letter.

CEO Values Opinions

Lawrence Smith, Chief Executive at Dynamic Technologies, encourages teamwork over competition among managers and business _____ in his company.

1. (a) units

(b) drawers

(c) offices

(d) calendars

When big _____ must be made, she always asks managers to give him two different options, with all the positive and

2. (a) times

(b) ideas

(c) folders

(d) decision

negative _____ associated with each option..

3. (a) issues

(b) orders

(c) tables

(d) workers

Smith is so dedicated to building teamwork that 30 percent of managers’ end-of-the-year bonuses are decided by the amount of _____ they put into teamwork.

4. (a) pad

(b) word

(c) group

(d) effort

PART VII: READING COMPREHENSION

Question 1-3

To: All Staff

From: Kathy White

Date: July 25, 20—

Re: Back-up for Power Outages/Major Systems Failure

In the wake of last week’s major blackout, many people have been asking aboutour campus’s electrical backup systems.

In the event of disruption of normal AC power at any node, Telephone Services maintains back-up batteries that can power the system. We also maintain a set of back-up telephone lines and a complement of spare equipment. The Veterinary School is equipped with back-up generators. If the power goes out, the generators will cycle on and restore power to the system.

During normal office hours, University Maintenance will respond directly to a power failure. After hours, the school will contact the local electrical company.

1. According to the memorandum, when did the most recent power failure occur?

(a) One day earlier

(b) One week earlier

(c) Two weeks earlier

(d) One month earlier

 2. Which part of the campus has back-up generators?

(a) The Cafeteria

(b) The Plant Nursery

(c) The Medical School

(d) The Veterinary School.

 3. Who will handle power failures at the university after normal working hours?

(a) The Police

(b) The Fire Department

(c) The local electrical company

(d) The University Maintenance Department

Question 4-6

Pollock’s buys condiment brands from French firm

H.J. Pollock’s Co., the United States’ largest ketchup maker, has agreed to buy the U&P Foods and Perkins sauce divisions from France’s Groupe Dumar for $852 million.

The brands, which are marketed primarily in Britain, the United States, and Canada, accounted for close to $292 million in revenue last year, Dumar said.

Dumar said it will also grant Cleveland, Ohio-based Pollock’s a license to manufacture its O’Shea brand of sauces in Europe as part of the deal.

The sale adds condiments including Perkins Worcestershire sauce, U&P Sauce, O’Shea soy sauce and Ranee spices to Pollock’s famous original ketchup. Besides controlling 60 percent of the U.S. ketchup market, Pollock’s makes brands including Rui frozen potatoes and Slimdown diet foods.

4.  What did Pollock’s Co. purchase?

(a) Another company

(b) New product lines

(c) New production facilities

(d) License to use a new technology.

5. What is learned about H.J. Pollock’s Co.?

(a) It has facilities throughout Europe.

(b) It is the largest ketchup maker in the U.S.

(c) It is the leading food distributor in the U.S.

(d) It earned $292 million in revenues the previous year.

6. Which of the following products is Pollock’s NOT planning to sell?

(a) Soy sauce

(b) Diet foods

(c) Mayonnaise

(d) Frozen potatoes.