background noise? background noise? privacy? privacy? whose phone? whose phone?
TRANSCRIPT
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• Background Noise?Background Noise?• Privacy?Privacy?
• Whose Phone?Whose Phone?
![Page 5: Background Noise? Background Noise? Privacy? Privacy? Whose Phone? Whose Phone?](https://reader036.vdocuments.site/reader036/viewer/2022062423/5697c0291a28abf838cd79c1/html5/thumbnails/5.jpg)
• Home? Home? • Work?Work?
• Cell Phone?Cell Phone?• A Different Person’s Phone?A Different Person’s Phone?
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• Respect Their Privacy!Respect Their Privacy!• Do you have Do you have permissionpermission to call them? to call them?
• My name is (My name is (your nameyour name).).
• I’m calling from (I’m calling from (business, group, business, group, club, ?club, ?).).
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• I’m calling to speak with (I’m calling to speak with (namename).).• Is (Is (namename) there?) there?• May I please speak with (May I please speak with (namename)? )?
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Get to the Point.Get to the Point.
• I’m calling about (I’m calling about (what?what?))• This will only take (This will only take (amount of amount of timetime))• Is this a good time to call? Is this a good time to call? • No “small talk” No “small talk”
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““Please” Please” andand “Thank “Thank You”You”
Proper Language!Proper Language!
No SlangNo SlangNO AcronymsNO Acronyms
NO Swears!NO Swears!
Slow Slow andand Clear Clear
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Time is Precious … and you’re Time is Precious … and you’re on THEIR CLOCK!on THEIR CLOCK!
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Advocates in Action
Box 41528Providence, RI 02940
401-785-2028
www.advocatesinaction.org