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Integration platform
Integration platform
Personal assistantPersonal assistant ArchiveArchive
OnlineworkstationOnlineworkstation
Process definition- Content- Process flow- Security
Process definition- Content- Process flow- Security
Messages about changesSend remindersMonitor processes…
Information'sFiles / picturesTask/contacts…
Other systemsDatabasesEmail account…
Search’sFlow analysisStatistic tests…
Complaint casesCostumers recordsEconomical analysis…
Import spreadsheetDesign workflowsControl of event…
DesignerDesignerRepositoryRepository
TIP: Click on the different subjects to learn more about them. WebsiteWebsite
Operational processes with Tempus Serva
AnalyzeengineAnalyzeengine
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Case type overview
Case type overview Records of
elements
Records of elements Show/edit
elements
Show/edit elements
Process analysis
Process analysis
Reports, search,
analysis's
Reports, search,
analysis's
Personal note/
subscription
Personal note/
subscription
You start here
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Records of elements
Records of elements
Process analysis
Process analysis
The frontpage gvies you a quick overview of all processes and saved reports.
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Show/edit elements
Show/edit elements
Reports, search and analysis’s
Reports, search and analysis’s
For hver type sagsgang findes separate lister der let kan filtreres, sorteres og eksporteres til regneark.
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Based on the collected data about the users work with cases a number of historic analysis’s is generated
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Personal note/
subscription
Personal note/
subscription
Log for elements
Log for elements
The simple elements are easily edit because of the user interface helping you continuously control your keying
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Statistictests
Statistictests
Complex searching's with the combination of many parameters can easily be build by the search engine. Division and counting can be graphical illustrated with one click
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Analysis of population demand that you find two groups and select a wished parameter to analyze – Tempus Serva choose the type of test and interpret the data.
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Log information's for elements include• The time of use allocated on user• The development of the case• The permitted access to the case
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RepositoryRepository
Economi and ERP• Reconcilliacion• CRM / Lead database• ABC calculator
Various• Records• Change requests• Complain cases
Human resources• Candidate database• Balanced scorecard• New employees
The standard solutions are aimed to those who want to get started quickly: You can create a solution and then later on modify it.
Process definition- Content- Case- Security
Process definition- Content- Case- Security
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Who x When x What
ArchiveArchive
Established
handled
Employee
Chef
started
Approved
Aim: Max use of 2 days to fullfil the task
Notified all managers after 2 days with non activity
”Header” (text)Obligatory”Photos” (yes/no)”Attachment” (Photo)Show photo if [photos] = ”yes””Price” (decimal)Min: 0 / Max: 10000”Loan” (table)Start (data)End(data)Notes (long text)…
”Header” (text)Obligatory”Photos” (yes/no)”Attachment” (Photo)Show photo if [photos] = ”yes””Price” (decimal)Min: 0 / Max: 10000”Loan” (table)Start (data)End(data)Notes (long text)…
Content
Process
Rights
With the model of Tempu Serva’s you can define very specified and complex solutions, only by clicking and bescribe the elements in the wished solution.
You can define all types of content and relations between cases. There are more than 80 different types of fields, which you can define your content from.
The finished processdefinitions can easily be copied and moved between servers.
Process definition- Content- Case- Security
Process definition- Content- Case- Security
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Process definition- Content- Case- Security
Process definition- Content- Case- Security
DesignerDesigner
Start using the solutions
WhoWhat When
Content Outline the case Add security
The purpose of Tempus Serva is to make ordinary people able to design and maintain IT systems without the need of programming and long projects.
5-60 minuts
As an alternative you can import data from a spreadsheet when you define the content.
Besides the procedure of the case you can in the dynamic model choose to:• Define actions which need
to be implemented automatically
• Set up measurement points and performance demands in the process.
The system can be adjust over and over after need. By this it is obvious to start a “proof-of-concept” before all demands are set.
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Integrationplatform
Integrationplatform Export
Note
Import
Service
The incorporated integration of Tempus Serva secure that the users can work freely across many systems.
Integrate other system with Tempus Serva through integrated web services
Use data from other systems from other systems directly in your keying.
Allow Tempus Serva to look like your website and your intranet.
Use same log-on for all systems
Set up new cases based on data from other systems
Export data to other systems when certain event occurs.
XMLdokument
XMLdokument
SQLdatabase
SQLdatabase
Emails(POP3)Emails(POP3)
ActiveDirectory
ActiveDirectory
Webservice
Webservice
WebsiteWebsite LayoutLayout
Process definition- Content- Case- Security
Process definition- Content- Case- Security
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Integrationplatform
Integrationplatform
LayoutLayout
The unique design-integrator in Tempus Serva, ensure that the system looks like the rest of your existing systems.
Note that the design are being incorporated in all sites without the boring effect that you normally see in use of frames.
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Personal assistentPersonal assistent
Personal portal• Profile / layout• Notification• Own notes about
cases• Personal rapports
Personal portal• Profile / layout• Notification• Own notes about
cases• Personal rapports
Registration of admission and time consumption
Registration of admission and time consumption
ArchiveArchive
The assistant in Tempus Serva helps the user to keep control on the cases and their area of responsibility.
Cases in which youare responsible
Supervision of aspecific case
Event(e.g. deadline)
Notification thoughe-mail
Notification thoughe-mail
Frequents of notifications can be controlled individually and you do not receive e-mails if you are logged on the system.
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ArchiveArchive
Analysismodule
Analysismodule
• Task• Contacts• Charts
• Files• Pictures• Template
• User admission• Case history• Time
consumption
Master data
Loggingof use
Appendix anddocuments
Structuredinformation
A B C D
Historical data for process performance
Historical data for process performance
Every case gets its own database
All data are kept in databases, which secure good performance and allows advanced analyzes of master data and collected user information's.
User / systemsUser /
systems
To secure data standard all access to data are taking place through the engine who is handling regulations of validation and workflow. Business
regulationsBusiness
regulations
DataData
Proces definition- Content- Procedure- Security
Proces definition- Content- Procedure- Security
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Personal assistantPersonal assistant
RapportsRapports
ArchiveArchive
GraphsGraphs
As user you can with only one click produce advanced slides and repports
Information about specific cases are saved continuously, which in combination with defined measurement points can be used to analyze the procedure of a process.
With one click you can with t-test and chi-test track significant variables.
Your oftens used searching are saves under your profile SearchesSearches
Populationstatistic
Populationstatistic
Process monitorProcess monitor
DistributionDistribution
AnalysismoduleAnalysismodule
Proces definition- Content- Procedure- Security
Proces definition- Content- Procedure- Security