b1h & virtualization - aztalan.eu · sap business one hana certified server single instance,...

©  2015 SAP SE or an SAP affiliate company. All rights reserved. 1 Public

B1H & Virtualization

Duncan Speidel May 26-28, 2015 Public

SAP Business One Innovation summit - Barcelona


Agenda

HANA deployment Options

SAP Business One Cloud Control Center


SAP Business One powered by HANA Deployment Options

q SAP Business One HANA certified server single instance, on premise, no VM

q SAP Business One HANA certified server running multiple non-production VMs

q SAP Business One HANA certified server running a single instance production VM

q  'controlled availability' the scenario of multiple HANA virtual machines running on a single SAP HANA certified server for production use

q SAP Business One HANA running on Amazon Web Services

q SAP Business One Cloud Control Center


SAP Business One HANA certified server single instance, on premise, no VM

Hardware: q SAP HANA certified 2 and 4 socket

Intel E7 EX or 2 socket of Intel E5 EP processor based configurations in single-node

Software: q SLES 11 SP3 q HANA SP7, or later q B1H 9.0 PL 11, or later


The Big Picture Why to Care About SAP HANA Virtualized

�  The option to virtualized helps customers to –  lower TCO, –  simplify their IT operation –  decreased the time-to-value for solution

development –  and increased their agility

�  According to Gartner,

–  the majority of server OS workloads are virtualized (with an average of 74.9% as of mid-2013),

–  with VMware being the leading platform in enterprise x86 server virtualization (approx. market share of 79.3%).

Source: Gartner Survey Analysis: x86 Server Virtualization, Worldwide, 2013

(G00256944)

Source: Gartner Magic Quadrant for x86 Server Virtualization Infrastructure, July 2014 (G00262673)


The Big Picture What virtualization can do

For customers already standardizing on VMware virtualization technology, running SAP HANA virtualized offers additional options for planning and managing their systems landscapes � Ease of HW replacement / Avoidance of re-certification of OS & SAP installations � Zero downtime preventive maintenance � Running multiple workloads on the same host appliance (system consolidation) � Low-cost HA capabilities in Dev & Test environments � Fast Provisioning and Decommissioning of entire VM, including SAP HANA database � Snapshots and sharing of VM possible � Separation of IT Ownership (HW and SW layer)


SAP HANA Virtualized General Conditions and Constraints

The following are general conditions and constraints for running SAP HANA virtualized:

� Limited to scale-up scenario only (scale-out / multi-node database installations are not supported).

� Limited to 2 and 4 socket certified SAP HANA appliance hardware (large 8 socket appliances are not supported)

� CPU & memory overprovisioning must not be used.

� SAP HANA installation was either done by an SAP Business One HANA consultant on SAP HANA certified hardware and successfully verified with the SAP HANA hardware configuration check tool (SAP HANA Tailored Datacenter Integration option), or system had been delivered pre-configured as certified SAP HANA appliance, with hypervisor installed by SAP HANA hardware partner.

See SAP Note 1788665 - SAP HANA Support for Virtualized Environments


SAP HANA Virtualized Comparison SAP HANA virtualized vs. native, based on VMware vSphere 5.5

� During performance analysis the majority of tests stayed within 12% performance degradation compared to bare metal.

� However, there are around 100 low-level performance tests in the test suite exercising various HANA kernel components that exhibit a performance degradation of more than 12%. –  This indicates that there are particular scenarios which might not be suited for HANA on VMware.

Only 12% difference between native HANA and virtual HANA on SAP certified benchmark


SAP HANA Virtualized Sizing Guidelines

Each SAP HANA instance / virtual machine needs to be sized according to the existing SAP HANA sizing guidelines for SAP Business One, powered by SAP HANA and recommendations of hypervisor vendor. �  General conditions & constraints:

–  CPU & memory overprovisioning must not be used –  Data throughput and latency KPIs have to be met for each virtual machine –  Same core-to-memory ratio applies as for bare-metal

�  HANA on VMware Sizing Process: –  An initial system sizing is completed using the SAP Business One sizing guide from the

PartnerEdge Portal. –  Once the initial sizing numbers for memory have been determined, they can be used to define the size

of a virtualized SAP HANA virtual machine and the size of the vSphere host. Therefore, follow the sizing guidelines provided in the SAP HANA Best Practices Guide for corresponding hypervisor.


SAP HANA Virtualized Proof points, based on VMware vSphere 5.5

Only 12% difference between native HANA and virtual HANA on SAP certified benchmark

111,850

VMWARE ESX 5.5

126,980


SAP Business One HANA certified server running multiple non-production VMs

Certified SAP HANA server running VM

HANA + B1 VM1

HANA + B1 VM2

HANA + B1 VMn

Hardware: q  SAP HANA certified 2 and 4 socket Intel E7

EX or 2 socket of Intel E5 EP processor based configurations in single-node

Software: q  SLES 11 SP3

q  HANA SP7, or later

q  B1H 9.0 PL 11, or later

q  vSphere 5.1, or later

HANA + B1 VM1

HANA + B1 VM2

HANA + B1 VMn


SAP Business One HANA certified server running a single instance production VM

Hardware: q  SAP HANA certified 2 and 4 socket Intel E7





q  vSphere 5.5, or later

Production HANA + B1 VM

Non-HANA VM



Multiple SAP HANA virtual machines running on a single SAP HANA certified server for production use

This is only available via request with approval from SAP Hardware: q  SAP HANA certified 2 and 4 socket Intel E7





q  vSphere 5.5

1 VM per socket maximum memory is 1 TB for the certified server


Production HANA + B1 VM1

Production HANA + B1 VM2

Production HANA + B1 VMn



SAP HANA Virtualized Application Process for Controlled Availability

•  Customers interested in running … •  multiple SAP HANA VMs on VMware vSphere 5.5 in production … can apply for Controlled Availability of SAP HANA production support by sending an email to:

[email protected]

•  This email should contain… •  High-level scenario description and timeline (e.g. planned Go-live date)

•  Expected database size (compressed HANA DB size, number of users)

•  Hardware spec (HW vendor, server t-shirt size),

•  Planned HA/DR setup (if applicable), •  Contact details(incl. SAP account number) for further communication

All information given will be kept confidential and is only being used during the selection process. Once accepted, customer will get access to restricted SAP Note, officially stating SAP HANA support for the presented scenario.


SAP HANA Support B1 running on VMWare Summary

Capability Supported in Production Supported in Test/Dev HANA Scale up to 1TB of Memory Yes Yes

vCloud Suite Version 5.5 and above 5.1 and above

SAP HANA Version SP 07 and above SP 05 and above

vSphere vMotion Yes Yes

Server Hardware Certified Appliances (BOM), except the ‘Entry-Level’

Storage Certified Appliances or TDI* Certified Appliances or TDI*

Scale Out Configuration No No

CPU Sockets per server Up to 4 (Intel E7 Westmere EX or Intel E7 v2 Ivy Bridge EX processor)

* TDI for SAP Business One version for SAP HANA, normally not supported, to be discussed case-by-case


Summary: SAP “pHANA” vs. “vHANA”

Capability Physical SAP HANA Virtual SAP HANA HANA Scale Up B1H Memory <= 1TB RAM (4 Sockets) < 1 TB RAM

Appliance Model Yes Depending on HW vendor

Server Hardware Certified Appliances (BOM), except the ‘Entry-Level’

Storage Certified Appliances or TDI* Certified Appliances or TDI*

Scale Out Configuration No No

CPU Sockets per server Up to 4 Up to 4

Flexible HANA sizing's No, T-Shirt sizing's Yes

Live Migration No Yes

* TDI for SAP Business One version for SAP HANA, normally not supported, to be discussed case-by-case


Mission Critical: Zero Downtime Migrations

•  VMware vMotion -  Move running virtual machines across ESXi Server

•  Live Migrate SAP HANA Databases -  Zero downtime maintenance -  Migrate live databases -  Little impact to users

•  Critical For In-Memory Databases -  Preserves the entire state of memory -  Avoid a database – loses temp tables, computations

-  VMware vMotion – All or Nothing -  Like an atomic transaction; completes or does not

complete -  Does not leave VM in phantom state

Live SAP HANA Database Migrations

vMotion

SAP HANA In-Memory State Pool (Free)

Code & Stack

Temporary Computations

Column Tables

Row Tables

System Tables

Used Memory SAP HANA

Memory Pool


SAP Business One powered by HANA running on Amazon Web Services

Software: q  SLES 11 SP3, provided by AWS



HANA + B1 VM1 HANA +

B1 VM2 HANA + B1 VMn



SAP Business One Cloud

The SAP Business One Cloud offering includes:

1) Subscription-based licensing covering software, service and support SAP Business One onDemand (Cloud) agreement has to be signed. Please contact your Channel Manager for further details

2) Tools to operate professionally the SAP Business One cloud landscape The Cloud Control Center for SAP Business One is a web application to monitor the whole SAP Business One Cloud landscape for your customers or subsidiaries


ERP/CRM Forecast for SMEs (Cloud and On Premise) Worldwide and Regions

2014 2015 2016 2017 Cloud 3.847 4.729 5.753 6.980 On-Premise 5.380 5.679 5.973 6.281

0 1.000 2.000 3.000 4.000 5.000 6.000 7.000 8.000

Mill

ion

US

D

Worldwide q  Worldwide ERP/CRM Cloud spend will exceed on premise spend in 2017

q  However, emerging markets such as Brazil, China and India show increasingly high growth rates for Cloud adoption

q  Gartner predicts by 2020, 85% of SMEs might consume most of the IT capabilities from cloud services

q  Early SME penetration will tend to focus on specific vertical markets e.g. retail, wholesale, healthcare, finance

q  Worldwide multinational companies are increasingly using the cloud to get subsidiaries up and running more quickly

2014 2015 2016 2017 NA 2.207 2.666 3.212 3.859 EMEA 1.271 1.598 1.957 2.393 Rest of World 369 465 584 728

0 1.000 2.000 3.000 4.000

Mill

ion

US

D

Regions

Sources: Market Forecast = 2013 CMI Market Model, segment guidance = IDC and Gartner, missing guidance for ERP/CRM adoption for SME vesus LE, IDC Global Survey of Cloud Services Users. Sep. 2013, Oxford Economics Study - SME_Equipped_to_Compete, 2013,


Technology Consumption Preferences are Shifting SMEs can see tangible benefits from ERP in the cloud

Overall, the Cloud appeals to SMEs: 1.  Start fresh – not bound to old solutions

2.  Lower upfront costs than on-premise

3.  Set their businesses up for growth and the future

4.  Compete effectively with global, larger peers

Shifting Deployment Preferences

SMEs see the cloud as a way to get started with lower upfront costs than on-premise and believe that a cloud deployment will result in lower TCO.

Agility and Efficiency Impact Profitability

Companies using Cloud ERP are more agile, enabled by the ability to access real time data and collaborate on solutions across the organization.

Cloud Based ERP Further Enables SME Success

Source: Mint Jutras & Aberdeen Research


SAP Business One Cloud The same, done differently

* Not available in all regions

BUSINESS AS USUAL, FOR THE NEXT GENERATION

CHOICE

Subscription licensing*

Traditional licensing

MCaaS/OEM licensing

Full SaaS

Cloud or On Premise

OPPORTUNITY

New routes to market

New revenue stream

New ways of doing business

Platform for tomorrow


SAP Business One Cloud

SAP Business One Cloud is a cloud-based, integrated business management solution designed specifically for small businesses or subsidiaries of large enterprises, offered exclusively through partners.

Complete SAP Business One is an end-to-end solution offering financials, customer relationship management, inventory management functionality and more (all essential business functions come from SAP or partners)

Simple Easy to set up, use, and customize

Scalable As business needs change, leverage pre-integrated partner solutions

Affordable Competitively priced, get started with just a few users

Benefits


Scope Key benefits

SAP Business One Cloud solution

�  SAP Business One Cloud technology that allows customers to share hardware and software

�  Management of multiple customers in one landscape �  Cloud consumption of SAP Business One at a competitive price �  Sold and operated exclusively by SAP partners �  Web application “Cloud Control Center” used by cloud operators (including

private clouds) for managing service units, tenants, upgrades, software components, and more

�  Additional, easy, and affordable consumption for customers �  Able to scale solution according to business needs �  Solution operated by certified partners who understand the local business and

the small-business segment or industry �  Easy to operate via compelling lifecycle management tools at reduced TCO

for partners

Solution today


It’s all about velocity and cost efficiency

Implement

Sell

Market Build a cost efficient sales team •  Only sell to the

prospects right for the offering

•  Create a sales cycle ready for volume, think remote sales

•  Prove the offering through demonstrations

Create clear, simple messaging •  Target business needs before technology •  Focus on the key customer issues that are

addressed by the offering

On-board customers quickly •  Implement smart using a heavily

standardized approach •  Build self-service materials •  Get to go-live fast •  Customer satisfaction is key


Comparison of On-Premise and Hosted Installations

On-Premise Installation

Customer

Database Server

MS SQL Database Server Instance

Company DB

Integration Framework (B1i)

Remote Support Platform (RSP)

License Server

Cloud Installation

Data Center

Desktop Presentation Server

SAP Business One client

Citrix XenApp

In an on-premise installation, all resources are dedicated to a single customer. In a hosted installation, multiple customers can share the same hardware and software resources. We need to ensure that customers are separated from each other and cannot access each other’s data.

User Access Portal

Integration Server

Integration Framework (B1i)

SBO Common

Central Components Remote Support Platform

License Server, Mailer

B1_SHR

Workstation

SAP Business One client

Database Server

MS SQL Database Server Instance

Company DB for customer ...

Company DB for customer B

Company DB for customer A

Customer A

Customer B Customer …

27 ©  2014 SAP SE or an SAP affiliate company. All rights reserved.

Customer Management

Landscape Management

Shared between Multiple Service Units

* Optional Components

SAP Business One Users

Cloud Control Center

Dedicated to a Single Service Unit

Domain Controller

SAN

Servers

Infrastructure Components

User Access Portal

Cloud Operators

Service Unit

Tenant Tenant

Service Unit

Tenant Tenant

Customer

Reseller Operators

SLD Client

Common Database

Database Instance

Company Databases

Integration Component*

Mailer*

System Landscape Directory

Remote Support

Platform* License Server Presentation

Servers Storage Extensions*

Mobile Users


Customer Management

Landscape Management

Shared between Multiple Service Units

* Optional Components

SAP Business One Users

Cloud Control Center

Dedicated to a Single Service Unit

Domain Controller

SAN

Servers

Infrastructure Components

User Access Portal

Cloud Operators

Service Unit

Tenant Tenant

Service Unit

Tenant Tenant

Customer

Reseller Operators

SLD Client

Common Database

Database Instance

Company Databases

Integration Component*

System Landscape Directory

License Server Presentation Servers

Storage Extensions*

Mobile Users

B1 Cloud 1.1 On HANA Landscape

SUSE HANA DB

Windows 2008 R2 Windows 2008

R2

Windows 2008 R2

B1AH Mailer*

SUSE SUSE

HANA DB SUSE


Introducing Customers and Tenants

A customer can run SAP Business One Cloud either: •  With a trial license for SAP Business One Cloud •  Or with a subscription license purchased for SAP

Business One Cloud •  Or with a perpetual license purchased for SAP Business

One*

Each customer can have multiple tenants: •  No SAP limit on the number of tenants •  Equivalent to an on-premise SAP Business One

company database •  Tenants could be used for

•  Production •  Different legal entities •  Test •  Development

*e.g. in the case of subsidiaries of large enterprises that wish to use the SAP Business One Cloud Landscape

Customer

Tenant

Tenant

Tenant

Tenant

Customer

Tenant

Tenant

Tenant

Tenant

Customer

Tenant

Tenant

Tenant

Tenant


Introducing the Cloud Control Center

§ Web Application for managing SAP Business One cloud (Service units, tenants, upgrades, software components)

§ Tenant and User Management functionality for ease

§ Lifecycle Management

§ Many management tasks wizard driven


System Integrator

LE-Subsidiary

CP Distribution

Private Cloud

End-‐to-‐End License-‐Sell-‐Implement

Full process design flexibility

Mo;va;on

Orchestrate your Business Network

Tap into cloud based business models

Value

Own the Value Chain

Customer/Partner Loyalty

Commercialize the Private Cloud

Banking Telecom Retail Accounting

SAP Business One Cloud Tailor Your Cloud to Your business network

Legal Compliance

41 Localizations

Geographical coverage

27 Languages in 150+ countries

Industries

> 500 Add-Ons

LE proven

Ø  > 2,100 Subsidiaries

SME Proven

> 800,000 Users

Capabili;es available in a mul;-‐tenant deployment


Other Aspects to consider when selling SAP Business One Cloud

Being successful with SAP Business One Cloud is not just about product: •  The right GTM strategy

•  Marketing, Sales and Support •  Developing clearly defined target markets and creating repeatable business

•  Developing a pricing model that is simple for customers to understand and covers: •  Add-ons •  Implementation •  Support •  Upgrades (i.e. think about wrapping them into the price)

•  Developing the right lifecycle model for your solution •  Demonstrating the tangible benefits of your Cloud solution •  Putting all of the above into a cohesive value proposition


Infrastructure Owner

Questions about:

q SAP HANA Infrastructure

q Business One Cloud q Cloud Control Center q Landscape design q User access Portal q TCO q Landscape Sizing q High Availability

q SAP Business One requirements

Wayne Zhang [email protected]


Documentation

SAP Notes:

2020657 - SAP Business One, version for SAP HANA on VMware vSphere in production (controlled availability)

1995460 - Single SAP HANA VM on VMware vSphere in production

2058870 - SAP Business One, version for SAP HANA on public Infrastructure-as-a-Service (IaaS) platforms

1788665 - SAP HANA Support for Virtualized Environments

1944415 - Hardware Configuration Guide and Software Installation Guide for SUSE Linux Enterprise Server with SAP HANA and SAP Business One

SCN

SAP HANA virtualized – Overview (http://scn.sap.com/docs/DOC-60329)

SAP HANA Guidelines for running virtualized (http://scn.sap.com/docs/DOC-60312)

SAP Business One, version for SAP HANA now productively available in Amazon Web Services (http://scn.sap.com/docs/DOC-58764)

Upgrading SAP B1 Cloud http://scn.sap.com/community/business-one/blog/2014/06/09/upgrading-sap-business-one-in-the-cloud

SAP.com

http://www.sap.com/solution/sme/software/erp/small-business-management/cloud/index.html


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