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Axon Fleet Installation Manual

Models AX1001, AX1002, AX1003

IMPORTANT SAFETY INSTRUCTIONS

Read all warnings and instructions. Save these Instructions.

The most up-to-date warnings and instructions are available at www.axon.com.

MMU0065 Rev: E

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Contents

Chapter 1: Introduction ................................................................................................................................3

Additional Reading .................................................................................................................................. 4

Time Requirements .................................................................................................................................. 5

Axon Fleet Contents ............................................................................................................................... 5

Wiring Harness Assemblies ............................................................................................................... 7

Additional Items ....................................................................................................................................... 8

Chapter 2: Installation ................................................................................................................................ 9

Tools .............................................................................................................................................................. 9

Required Tools ...................................................................................................................................... 9

Highly Recommended ........................................................................................................................ 9

Axon Fleet Power Unit and Axon Signal Vehicle Unit .............................................................. 10

Axon Fleet Power Unit ..................................................................................................................... 10

Mount/Camera ...................................................................................................................................... 11

Axon Signal Vehicle Unit .................................................................................................................. 12

Locate the Vehicle’s Electronics ........................................................................................................ 13

Running the Wiring Harness ............................................................................................................... 13

Axon Fleet Power Unit to Car ............................................................................................................. 13

Axon Fleet Power Unit to Camera Mount ...................................................................................... 14

Choose the Appropriate Location. .................................................................................................... 15

Chapter 3: Troubleshooting ..................................................................................................................... 19

Axon Fleet Installation Worksheet ....................................................................................................... 21

Axon Fleet Hardware Installation Diagram ...................................................................................... 22

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Chapter 1: Introduction

The Axon Fleet solution is a camera system incorporating an audio and video recording device with a vehicular windshield mount. This camera is designed for use in tough environmental conditions encountered in law enforcement, corrections, military, and security activities. The Axon Fleet camera is designed to record events for secure storage, retrieval, and analysis via Evidence.com services. The recorded events can be transferred wirelessly to the Evidence.com website through 4G LTE and Wi-Fi technology.

Axon Fleet is a video solution that connects police vehicles to an intelligent, cloud-based evidence ecosystem. Axon Fleet allows agencies to access and analyze in-car video. The cameras are mounted in the car, where they can be activated via Axon Signal technology, through the in-car computer using the Axon View XL program via Bluetooth, or manually with the on camera toggle. They then communicate with the Axon View XL program, and can offload video wirelessly through 4G LTE, or Wi-Fi technology to the Evidence.com website

The Axon Fleet system consists of the Axon Fleet camera, the Axon Fleet camera mount, and the Axon Fleet power unit. The Axon Fleet power unit is an inline power supply for the camera. During normal operation, the camera is powered by the vehicle; however, if the ignition is shut off and the camera is still recording, the Axon Fleet power unit is designed to supply the camera with enough energy to continue recording for approximately 4 hours.

The Axon Fleet system has Axon Signal Vehicle unit technology integrated into the camera solution. The Axon Signal Vehicle unit is part of a communications platform that sends a signal when certain conditions are met; this signal can be recognized by Axon equipment. For example, the Axon Signal Vehicle unit can be set up to work with an emergency vehicle’s light bar. When the light bar activates, all properly equipped Axon systems within range can begin recording. Currently, Axon Signal technology is built into Axon Fleet, Axon Body 2, Axon Flex (with an Axon Flex controller equipped with Axon Signal technology) and Axon Flex 2 systems. See the associated product user manuals for more information. Ultimately, this enables a fully integrated Axon camera system, that comes together to form a coordinated car, body camera, and smart weapon environment.

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Axon Fleet camera system with mount, and Axon Fleet power unit Read and follow all instructions included with the Axon Fleet products, accessories, and parts, including any supplemental instructions.

Failure to follow the instructions in this manual or as provided with any Axon Fleet products, accessories or parts may result in Axon Fleet or Axon Signal not working properly or cause damage to the to the products or the vehicle. Save all instructions.

The technician who installs the Axon Fleet components and the Axon Signal Vehicle unit must be qualified to work with automotive electronics.

When installing Axon Fleet and the Axon Signal Vehicle unit, ensure that drilling will not damage the emergency vehicle's equipment or surface. Remove all burrs and debris after drilling.

Ensure there is a good electrical ground to the vehicle chassis.

Do not install Axon Fleet components or the Axon Signal Vehicle unit anywhere that will interfere with airbag deployment.

Do not install any part of the Axon Fleet system or the Axon Signal Vehicle unit in the vehicle's engine compartment.

Do not install any part of the Axon Fleet system or the Axon Signal Vehicle unit on the exterior of the vehicle.

The Axon Fleet system and Axon Signal Vehicle unit are not waterproof.

Additional Reading

This manual explains how to install the Axon Fleet camera hardware. Other manuals cover additional aspects of the Axon Fleet system. These documents are available at www.axon.com.

• The Axon Fleet Camera System User Manual provides instructions for recording with the camera.

• The Axon Signal Vehicle Installation Manual provides instructions for installing an Axon Signal Vehicle unit in a vehicle.

• The Axon View XL User Guide provides instructions for using the Axon View XL program.

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• For training on the View XL software, or how to assign personnel to cameras, recharge your camera, and transfer video from an Axon device to a computer. Visit academy.axon.com.

For installation of the router and the antenna, refer to the appropriate manufacturer’s instructions for installation.

Time Requirements

The installer can estimate the following table as a guide for installation times.

Per Installer, Per Unit Sedan SUV

Evidence.com 15 Min 15 Min

Fleet Hardware 120 Min 180 Min

Antenna 15 Min 15 Min

Router 30 Min 30 Min

Axon View XL Installation 15 Min 15 Min

Axon View XL Configuration Variable Variable

Software Validation 15 Min 15 Min

Hardware Validation 15 Min 15 Min

Total Installation Time with Router 225 Min / 3.75 Hours 285 Min /

4.75 Hours

Units per Day, per Installer (Maximum) 2 per Day 1 per Day

Total Installation Time without Router 180 Min / 3.0 Hours 240 Min / 4.0 Hours

Units per Day, per Installer (Maximum) 2 or 3 Per Day 2 per Day

Axon Fleet Contents

Every Axon Fleet system comes with the following parts required for installation.

Two Axon Fleet cameras – SKU 74003

Front view Back view

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Two Camera Mounts – SKU 74025

Front view side view Two Axon Fleet Power Units – SKU 74024

One Axon Signal Vehicle Unit – SKU 70112

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One Bluetooth Dongle – SKU 74027

This dongle is plugged in to a USB port on the vehicle's mobile data terminal (MDT), the in-vehicle Windows laptop computer. The dongle is provided by Axon and enables the MDT to have Bluetooth low-energy (BLE) capabilities. This is required for the MDT to communicate with the Axon Fleet cameras

Wiring Harness Assemblies

Two power unit to mount cables

These cables are 18 feet (5.5 m) in length and contain the following wires

• 18 AWG – White

• 18 AWG – Gray

• 24 AWG – Green

• 24 AWG – Violet

Two power unit to vehicle cables

These cables are 10 feet (3 m) in length and contain the following wires

• 18 AWG – Orange – 2 amp fuse

• 18 AWG – Black

• 18 AWG – Red – 2 amp fuse

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Additional Items

In addition to the standard Axon Fleet hardware, the agency will need to have a laptop computer, with Axon View XL software installed.

Also, a wireless router is required for Wi-Fi or LTE connectivity.

Axon recommends and sells a Cradlepoint IBR1100 router. For other options speak to an Axon Sales Engineer.

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Chapter 2: Installation

Tools

The following is a list of required tools to install the Axon Fleet camera system.

Required Tools

• Multi-meter to test for voltage

• #1 Phillips screwdriver

• Mini screwdriver set or multi-bit mini set with mini ratcheting screwdriver

• Power drill/ impact driver set

• Mini ratchet/ socket

• Wire cutters and crimper (Klein Tools products are recommended)

• Wire strippers

• Small right angle bit driver set

• Allen wrench set (metric and standard)

• Paper Towels

• Cable ties

• 3M Electrical tape

• 3M Double-sided tape

• 3M Adhesive promoter wipes

• Metal or nylon fishing tape for running wires through channels

• Multi-end crimp set for various terminations of connections (if crimping is chosen method)

• Hole Saws and arbors

Ensure a 7/8″ hole saw (22 mm) for the antenna

Highly Recommended

• Battery powered, handheld flashlight

• Nut driver set

• Small/short box wrench set

• Antenna bit

• Knee pads

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Step 1: Determine the Mounting Locations

Axon Fleet Power Unit and Axon Signal Vehicle Unit

Axon Fleet is installed in typically three different locations. It is important to note the location of the power units, for future reference, in the event the agency needs to locate equipment.

• Zone A

◊ Tray or in the rear of the car

• Zone B

◊ Behind the passenger seat

• Zone C

◊ Center Console

Axon Fleet Power Unit

The choice of which location is based on the availability of wires. Installer should be able to access the car wires outlined below. It is the installers discretion as to location chosen. But should follow the Zone A, Zone B, Zone C model.

1. Active Power

2. Ground

3. Ignition/ accessory

The power unit should be located in a way that the 18-foot (5.5 m) wiring harness can reach the camera.

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Mount/Camera

The Axon Fleet mount draws power from the Axon Fleet power unit, and therefore they must be wired together using the 18-foot (5.5 m) wiring harness. Do not mount any of the hardware on the exterior of the vehicle or inside the engine compartment.

1 With the Axon Fleet camera properly secured to the Axon Fleet mount, without permanently affixing the mount, determine the appropriate location to affix the mount upon the interior of the windshield.

The camera is inserted directly up into the mount. There should be an audible click when the camera seats properly.

Front view Back view Do not install the camera anywhere that will interfere with airbag deployment or adversely obstruct the driver’s view.

It is recommended that the forward looking camera mount on the center part of the windshield, approximately 1-1/2″ (3.8 cm) from the headliner.

Notes:

• The camera mount does not have a rotation feature, so for the straightest picture, the mount needs to be as close to the center of the window as possible, without interfering with the rearview mirror, or equipment attached to the windshield.

• Installer can wait to affix the mount to the window until the system is installed, then use the live view feature to help align the camera and mount

• Fit the camera and mount prior to installation. Incorrect installation can interfere with visibility, the ability to move the rearview mirror, or sun visors.

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For the rear camera, the installer should find a proper location, based on the particular installation.

• For the rear camera, Installer can use Axon View XL to find the location that best views the cage area.

• For proper adhesion, ensure the rear camera is mounted on a flat surface.

Axon Signal Vehicle Unit

For information on installing the Axon Signal Vehicle unit, refer to the Axon Signal Vehicle Installation Manual.

Step 2: Wiring the Axon Fleet Mount/Camera Unit The Axon Fleet camera is a mounted camera that draws power from the Axon Fleet power unit, and therefore they must be wired together.

1 Unscrew the outside shell of the Axon Fleet camera mount.

2 Use a small screwdriver to unscrew and raise the screws in the green camera unit connector.

3 Locate the 18-foot (5.5 m) wiring harness.

Do not strip more than 0.25′′ (6.35 mm) of insulation from the wires.

4 Confirm the exposed part of the wires are not nicked.

5 Place the stripped wire ends into the connections in the correct slots.

• White – A

• Violet – C

• Green – D

• Gray – E

6 Tighten the appropriate screws to clamp down on the exposed wire ends.

7 Inspect the connector to confirm that:

• The wires are attached securely to the Fleet connector.

• No frayed wire strands are outside the cage clamps.

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8 Secure the harness in the groove leading out of the mount.

9 Screw the metal clamp plate into place.

10 Ensure the wires are not covering the standoff that the cover screw goes into.

11 Place the outer plastic shell back onto the camera to cover the connections.

12 Screw the outer shell back in.

13 Install the #4 half-inch (12.7 mm) screw to secure the back cover.

Locate the Vehicle’s Electronics

The next step to installing the Axon Fleet system is locating the wiring for the vehicle. The vehicle make and model will dictate where wiring is found. The installer will need to locate the following wires:

1. Active Power

2. Ground

3. Ignition/ accessory

To easily access wiring, it may be helpful to remove the weather-stripping and door seals near the wiring harness. It may also be helpful to remove any plastic interior that easily snaps on and off below the A-pillar.

Running the Wiring Harness

Run the wiring harness to the Axon Fleet power unit the safest, most direct way.

Do not interfere with any lifesaving equipment.

Step 3: Wiring the Power Unit Be sure to observe appropriate safety protocols while working with vehicle electronics.

Axon Fleet Power Unit to Car

1 Confirm the mounting location.

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2 Locate the 10’ (3 m) power wiring harness and appropriately route the wires from the mount and the wires from the vehicle to the location of the power unit.

Notes:

• It is not necessary to affix the power unit at this point. Depending on mounting location, affixing the unit prematurely may make it difficult to attach wires.

• Vehicle power sources should be accessed as determined by the vehicle manufacturer.

After the wiring harness is tied into the vehicles electrical system, proceed to step 3, using the opposite end of the harness.

3 Once the appropriate power wires have been run to the power unit mounting location strip no more than 0.25″ (6.35 mm) of insulation from each of the wires.

4 On the Axon Fleet power unit end, remove the male end of the connector.

5 Unscrew the small set screws.

6 Strip no more than 0.25″ (6.35 mm) of insulation from each of the wires.

7 Insert the stripped wires into the appropriate slot on the power unit.

• Orange – 3

• Black – 2

• Red - 1

8 Tighten down the set screws.

Axon Fleet Power Unit to Camera Mount

1 Once the Wiring harness has been run to the desired location of the power unit, strip no more than 0.25″ (6.35 mm) of insulation from each of the wires.

2 Unscrew the small set screws.

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3 Insert the stripped wires into the appropriate slot on the power unit.

• White – 12

• Violet – 9

• Green – 8

• Gray – 7

4 Tighten down the set screws.

5 Reconnect the male connector to the power unit.

6 Secure the male connector using the small set screws on either end of the connector.

Note: When all 7 wires are installed, the power unit should look like this:

Step 4: Affix the mount

Choose the Appropriate Location.

The mount should be placed approximately 1-1/2” – 2” (3.8–5 cm) from the head liner.

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1 Ensure the camera is looking straight ahead, the mount does not have a rotation feature.

Note: Once the mount and power units are installed in the car, you may use the live view feature in the Axon View XL software to assist with this process.

2 Ensure the mount is level.

Notes:

• If the mount is not level the video, from the camera, will have a tilt.

• Take into account the curvature of the windshield when positioning the mount.

3 Prepare the windshield by cleaning the area for the mount.

• Use 3M Silane Glass Treatment AP 115 for maximum adhesion.

• Wipe off excess Silane glass treatment with a paper towel before it is allowed to dry.

4 Peel the top protective layer from the adhesive strip and affix the mount to the windshield.

5 Hold the mount in place for 10 seconds to ensure adhesion.

6 Repeat steps 1–5 for the rear camera.

• For the rear camera, the installer can use Axon View XL to find the location that best views the cage area.

• For proper adhesion ensure the rear camera is mounted on a flat surface.

Step 5: Affixing the Power Unit 1 Tuck all wires and the power unit safely away.

Note: Do not crimp or pinch any wiring.

2 After ensuring all wires are securely attached, affix the power unit to the predetermined mounting location.

3 Secure the power unit in its location by using robust adhesive (such as 3M VHB tape), 3M Dual Lock re-closeable fasteners, double-sided Velcro straps, or bolts.

4 Repeat steps 1–3 for a second power unit as necessary.

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Step 6: Testing the System 1 Mount an Axon Fleet camera into each installed mount and switch the power

on.

Front view Rear view Power switch ON 2 Turn on the vehicle ignition.

The LED indicator on the back of each camera should blink green, indicating the camera is in BUFFERING mode.

Rear of Axon Fleet system, not installed in a mount The red LED on the Axon Fleet power unit should blink several times and then be solid red after a few seconds. If the red LED continues to blink, there is an error with the power unit.

Operation LED

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3 Once each camera is in BUFFERING mode, test the Axon Signal Vehicle unit, to ensure the desired triggers properly activate the system.

For more information, see the Axon Signal Vehicle Unit Installation Manual.

• If there are any errors, go to Chapter 3: Troubleshooting.

• If no errors are noted, continue to Step 7: Completion.

Step 7: Completion 1 Ensure all wiring is appropriately dressed and tucked away.

Use extreme caution to not to expose wiring to any place where it would likely be damaged. Keep in mind, if vehicle trim was removed, special care will be necessary to replace trim without damaging the Axon Fleet system.

2 Replace vehicle trim and body pieces as necessary.

3 Repeat testing procedures to ensure the system is fully functional.

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Chapter 3: Troubleshooting

If the instructions in this chapter do not resolve the issue with your Axon Fleet system, contact customer service at US: 1-800-978-2737 or online at https://www.axon.com/support.

Camera will not connect to the Axon View XL program:

1 Ensure the camera is on and in BUFFERING mode.

2 Ensure each camera has a solid, magenta light at top center (indicating a Wi-Fi connection).

• If not, ensure the router is properly booted.

• If the router is properly booted, ensure the Wi-Fi configuration is correct in the vehicle configuration on the Evidence.com website.

3 Ensure the user is logged in to the correct vehicle number.

4 Ensure the correct Axon Fleet power unit serial number is applied in Evidence.com.

Camera will not activate with Axon Signal Vehicle unit:

Note: Axon Fleet cameras use Axon Signal Vehicle unit filtering, which prevents them from activating with signals from other vehicles. These steps only address activations from the Axon Signal Vehicle unit installed in the same unit as the Axon Fleet cameras.

1 Ensure the Axon Signal Vehicle unit is powered on.

2 Ensure external triggers are properly supplied to the Axon Signal Vehicle unit.

3 Ensure the Axon Signal Vehicle unit serial number is properly listed in the vehicle configuration in Evidence.com.

4 Ensure the Signal Configuration is properly configured in Evidence.com.

Camera will not power on:

1 Ensure the camera’s power switch is in the ON position.

2 Ensure vehicle ignition is set to “on” or “run.”

3 Ensure the Axon Fleet’s power unit is displaying a solid red light.

• If the light does not display, there may be a problem with the power or ignition fuses.

• Ensure fuses are good and that approximately +12 VDC is available at the Axon Fleet power unit in both pins 1 and 3.

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4 Ensure the camera is properly seated in the mount.

Note: In rare cases, the Axon Fleet power unit may be substantially drained and may take 15–20 minutes to charge with the vehicle “on.” The camera should boot when sufficient charge is regained.

Cannot login to Axon View XL and receive “Cannot reach evidence.com” message:

• Ensure the computer is connected to the Internet.

Videos will not upload via the Axon View XL program:

1 Ensure the computer is connected to the Internet.

2 Ensure “Wireless Offload” is enabled under Section 3 “Wi-Fi” of the vehicle configuration on the Evidence.com website.

Camera will not boot, but has a 1-second beep every 10 seconds:

In this case, the camera may be above its allowable operating temperature.

1 Remove the camera from its mount.

2 Allow the camera to cool.

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Axon Fleet Installation Worksheet

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Axon Fleet Hardware Installation Diagram

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3M, Dual Lock, and VHB are a trademarks of 3M Company; Bluetooth is a trademark of the Bluetooth SIG; Cradlepoint and IBR1100 are trademarks of Cradlepoint, Inc.; Klein Tools is a trademark of Klein Tools, Inc.; LTE is a trademark of the

European Telecommunications Standards Institute (ETSI); Velcro is a trademark of Velcro Industries, B.V.; Wi-Fi is a trademark of the Wi-Fi Alliance; and Windows is a trademark of Microsoft Corporation.

, AXON, Axon, Axon Fleet, Axon Signal, Axon View XL, Evidence.com, and Evidence Sync, trademarks of Axon Enterprise, Inc., some of which are registered in the US and other countries. For more information, visit

www.axon.com/legal. All rights reserved. © 2017 Axon Enterprise, Inc.

MMU0065 Rev: E