avaya government solutions overview intelligent, reliable, secure, & interoperable...
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Avaya Government Solutions Overview
Intelligent, Reliable, Secure, & Interoperable Communications for the Federal Government
©2009. All rights reserved.
Key Topics
A Stronger Government
Solutions Entity
Our Vision
GovernmentProof Points
Looking Forward
©2009. All rights reserved.
A Stronger Government Solutions Entity
Market Segment Leader
Combines the best talent and technology of Avaya Federal with Nortel Government Solutions
Large government installed base of mission critical UC, Voice, VoIP, conferencing, and CC solutions
Unleashing Innovation
Focused govt R&D investment Aligning advanced COTS
capabilities and Government vertical requirements
Accelerating capability TTM
Ability to Execute
Key Government partnerships Highly skilled and cleared
workforce Proven delivery of large programs Synergy of communications & IT
Business Continuity
Single govt entity for Avaya and Nortel
Committed, long term govt support Government investment protection Financial strength for the long haul
©2009. All rights reserved.
SSA Telephone System Replacement Project
Largest enterprise VoIP network
– 10-year, $300M/best value award
55,000 Agent Contact Center
Consolidated infrastructure, increased security, decreased costs, and centralized applications
Centralized Service Delivery Points
– 4 Locations with Geographic Redundancy
Survivable Field Office Gateways
– 1526 SSA sites – 450+ Complete
12 Large Sites & 33 OCONUS Field Offices
Self-funded program through cost savings
©2009. All rights reserved.
Department of DefenseReal Time Services Network
Awarded the initial 10 Assured Real Time Services (ARTS) SIP Core Soft Switches
Transformation of DoD TDM network to next generation EoIP architecture based on Avaya Aura™ AS 5300
~3 million subscribers will rely on Avaya Aura™ AS 5300 UC technology
Significant savings in equipment reduction, OA&M, and transport
Seamless, low risk transition Context based Unified
Communications providing:– VoIP/Video/Collaboration– Voice Mail/Unified Messaging– IM/Presence/Mobility
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Avaya in Department of State
Avaya Government Solutions is the dominant provider of IP Telephony, Call Center, and Audio Conferencing
Janus II with QinetiQs GSA Answer Contract with $400M ceiling Deployed voice communication systems in every country Major OCONUS sites include: Baghdad, Vienna, Kuwait, Salvador, Taipei
90 percent footprint in US Embassies and Consulates
Provide second and third level remote support Installed first successful VoIP installation in Salvador Successful integration into Dept of States GSM wireless solution in Europe,
Middle East and Africa
©2009. All rights reserved.
Looking ForwardCommitment to Government Certifications
Commitment
Meet U.S. Federal Government requirements:
– IPV6– Information Assurance– DoD Unified Capabilities
Requirements – Assured Services– 508 Compliance
Certification of solutions through the Joint Interoperability Test Command (JITC)
Continue partnering with customers to define future requirements
Investment
Accelerate next generation solutions to the Government market
Enhancement of collaboration solutions:
– End-to-End Video– Video Conferencing– Presence – Real Time Communications
CRADA and long term investment in certification lab equipment
Strengthening of R&D and customer facing engineering resources
©2009. All rights reserved.
Steve DerrExecutive Vice President,
Sales and Engineering
Jeff HoaglandChannels
Joe RogersDoD
Dave VolponeDoD Engineering
Scott AndersonAdvanced Programs
Tim Gentry Civilian
Management
Jay MulkerinCivilian Engineering
Ron Hayes CSE
Vico LoquercioStrategy
Richard GormanAdvanced Program
Engineering
Engineering
Sales
FOR INTERNAL USE ONLY © 2009 Avaya Inc. All rights reserved. 8
©2009. All rights reserved.
Avaya Government SolutionsIntroducing the Avaya Aura AS5300
©2009. All rights reserved.
Issues for Federal Government
Current situation Desired outcome
Voice, video, data, and radio operating on disparate networks Integration on single IP network
Radio based mobility Any time, anywhere, any device
Basic communications devices Multiple devices - unified capabilities
Wide array of communications Standards-based communications
Complex mix of collaboration tools Common, simplified, effective tools
High total cost of ownership Cost effective solutions to reduce footprint, staffing, and maintenance
Reliance on specific vendors Vendor and network independence
Improved mission effectiveness and productivity with faster decision making for war fighter and business
Improved mission effectiveness and productivity with faster decision making for war fighter and business
©2009. All rights reserved.
Avaya Aura™ Application Server 5300 Fully integrated UC offer
– Voice & Video– Instant messaging– Collaboration– Conferencing– Unified Messaging
Mobility Services – 1st Softphone on APL
Presence-centered communications
SIP session model
Flexible architecture
COTS hardware
Software-based solution
Unified Communications
Secure, next generation SIP Unified CommunicationsSecure, next generation SIP Unified Communications
©2009. All rights reserved.
An Integrated UC Solution
Deskphone Softphone Combination Converged Thin / Thick
PSTN/DSN Access SIP to PRI/Analog Mapping
Session Management Routing Services Personal Agent Telephony IM / Presence
Audio/Video Conferencing Unified Messaging Tones / Announcements Music On Hold IM Chat
Integrated SIP / UC end-to-endIntegrated SIP / UC end-to-end
Element Management Fault Configuration Accounting Performance Security OAM&P Aggregation
UCServices
UCServices
SIPSIPSessionSession
MgmtMgmt
SIPSIPSessionSession
MgmtMgmt
MediaMediaServicesServices
MediaMediaServicesServices
GatewaysGatewaysGatewaysGateways
UCUCClientsClients
UCUCClientsClients OAM&POAM&POAM&POAM&P
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Bred from rich carrier and enterprise solutions– Carrier-grade voice and video quality– Carrier-grade reliability
Standards-based SIP implementation End to end IP security High availability IMS for enterprise
– Best in breed applications decouple from core session manager– Scalability, interoperability
Carrier-grade solution for the enterpriseCarrier-grade solution for the enterprise
Avaya Aura™ AS 5300 Heritage
©2009. All rights reserved.
Hard And Soft Client Convergence
Feature rich soft client delivers
– Telephony with video
– IM, Chat and Presence
– Click to Call
– Call logs
– Web Push & Co-Browsing
Hard client
– Standalone or
– Converged with soft client• User selectable convergence
• Converged with CS 1000 (analog, digital, IP, SIP)
• Client set on AS 5300 (SIP)
SIP
Converged Desktop
CS 1000
AudioMultimedia
Client Set
AS 5300
AS 5300
SIP
©2009. All rights reserved.
Federal DoD segment– Multi-Function Soft Switch (w/LSC)– WAN SS (optional LSC)– LSC, AS-SIP TDM gateway– PBX1
Federal civilian & commercial segments– Integrated greenfield UC-PBX– UC overlay – brings power of UC to installed base– Unified Messaging application server– Voice & video conferencing server
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Deployment FlexibilityA Solution for Every Need
Grow UC With business requirementsGrow UC With business requirements
©2009. All rights reserved.
Avaya Aura™ AS 5300 UC Client
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A true unified client with all tools accessible from one placeA true unified client with all tools accessible from one place
IP telephony with video Instant Messaging Presence Collaboration Call Logs Directories Preferences / configuration
©2009. All rights reserved.
Migration To Next Generation RTS Networks
Current Investments
AS 5300 PBX1
CS 2100
SL-100
CS 1000
Meridian 1
Avaya CM
Uniquely positioned for migration to SIP and RTSUniquely positioned for migration to SIP and RTS
Next Generation
MFSS
WAN SS
LSC
LSC lite
UC-PBX
Extends life of existing
investment
Extends life of existing
investment
©2009. All rights reserved.
Avaya AuraTM AS 5300 Market Proof Points
Avaya AS 5300 PBX1 APL in 2009 UC Softclient certified in DoD for APL Successful 3A and 3B Assessments in
2008/2009 Successful Trident Warrior 2009 Live RTS
Exercise DISA - First 10 MFSS awarded to
Avaya AuraTM AS 5300 Strategic LSC Wins
Recognized UC leader Recognized UC leader
©2009. All rights reserved.
Flexible Scalability
Hardware choice to match requirements
Simplex or high availability
Co-resident or stand alone applications
150K subscriber per system
Networked solutions to scale beyond 150K
Core
Small configurationUp to 2,000 subscribers
Single software solution to meet all scalability requirements
Single software solution to meet all scalability requirements
Media services
Gateway
Large configurationUp to 150,000 subscribers
Networked configurationUp to 1M subscribers
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