avaya aura messaging r6.1 quick reference€¦ · phone playing messages unread messages 1 - 1 read...

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PHONE Playing messages Unread messages 1 - 1 Read messages 1 - 2 Saved messages 1 - 3 Playback controls Hear message details 5 Message start 1 - 1 Message end 3 - 3 Skip to next message # Message options Delete message 7 Save message 9 Call sender during / after playback 8 - 8 Replying to a message 1. Reply during / after playback 8 2. Record reply, then press # 3. Send message # Forwarding with an introduction 1. Forward after playback 6 2. Record introduction, then press # 3. Say / enter recipient 4. Send message # Sending a new message 1. From main menu 2 2. Record message, then press # > Hear recording 1 > Delete and re-record Q 3. Say / enter recipient 4. Send message # Selecting recipients Say recipient name or distribution list Enter a mailbox / personal list number To spell recipient name or distribution list # Add more recipients 6 Delivery options Specify delivery options 0 Avaya Aura® Messaging R6.1 Quick Reference MANAGING USER PREFERENCES Features Notify Me on/off 4 - 1 - 1 Reach Me on/off 4 - 1 - 2 Administrative options Change password 4 - 2 - 1 Date, time playback on/off 4 - 2 - 4 Greetings Personal greeting on/off 4 - 3 - 1 Set extended absence greeting 4 - 3 - 2 Set / change name 4 - 3 - 3 Set away-from-phone greeting 4-3-1-2-1 Set busy greeting 4-3-1-2-2 Web user preferences link As specified by your administrator OUTLOOK / ZIMBRA To play a voice message on your PC, click Play on PC. Use the playback control buttons to pause, stop, rewind, and fast-forward when the message is played. To play a voice message on your phone, click Play on Phone. To reply to a voice message with a voice recording using any phone, click Voice Reply. To forward a voice message, with a newly recorded introduction, using any phone, click Voice Forward. To call the sender from any phone, click Call Sender. When you pick up the phone, the sender is dialed automatically. (Outlook only) PHONE (Continued) Future delivery By date 4 - 1 By week day 4 - 2 Future delivery by date Enter day, month, and time Specify AM / PM 1 / 2 Transferring to a mailbox To transfer an incoming call to a mailbox, without the mailbox owner’s phone ringing 1. Press Transfer > Message > Q 2. Enter recipient mailbox number Recording a call To record an incoming call as a voice message 1. To begin recording, press audix-rec 2. To end recording, press audix-rec Hints and tips Help 0 Cancel / previous menu Q Bypass a greeting or interrupt a prompt # FOR MORE INFORMATION http://support.avaya.com Some of these features may not be available in your organization. For details, contact your administrator.

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Page 1: Avaya Aura Messaging R6.1 Quick Reference€¦ · PHONE Playing messages Unread messages 1 - 1 Read messages 1 - 2 Saved messages 1 - 3 Playback controls Hear message details 5 Message

PHONE

Playing messagesUnread messages 1 - 1Read messages 1 - 2Saved messages 1 - 3Playback controlsHear message details 5Message start 1 - 1Message end 3 - 3Skip to next message #Message options

Delete message 7Save message 9 Call sender during / after playback 8 - 8Replying to a message1. Reply during / after playback 82. Record reply, then press #3. Send message #Forwarding with an introduction1. Forward after playback 62. Record introduction, then press #3. Say / enter recipient 4. Send message #Sending a new message1. From main menu 22. Record message, then press # > Hear recording 1 > Delete and re-record Q

3. Say / enter recipient4. Send message #Selecting recipientsSay recipient name or distribution listEnter a mailbox / personal list numberTo spell recipient name or distribution list #Add more recipients 6Delivery options

Specify delivery options 0

Avaya Aura® Messaging R6.1 Quick Reference

MANAGING USER PREFERENCES

FeaturesNotify Me on/off 4 - 1 - 1Reach Me on/off 4 - 1 - 2Administrative optionsChange password 4 - 2 - 1 Date, time playback on/off 4 - 2 - 4GreetingsPersonal greeting on/off 4 - 3 - 1Set extended absence greeting 4 - 3 - 2Set / change name 4 - 3 - 3 Set away-from-phone greeting 4-3-1-2-1Set busy greeting 4-3-1-2-2Web user preferences linkAs specified by your administrator

OUTLOOK / ZIMBRA

To play a voice message on your PC, click Play on PC. Use the playback control buttons to pause, stop, rewind, and fast-forward when the message is played.

To play a voice message on your phone, click Play on Phone.

To reply to a voice message with a voice recording using any phone, click Voice Reply.

To forward a voice message, with a newly recorded introduction, using any phone, click Voice Forward.

To call the sender from any phone, click Call Sender. When you pick up the phone, the sender is dialed automatically.

(Outlook only)

PHONE (Continued)

Future delivery

By date 4 - 1By week day 4 - 2Future delivery by dateEnter day, month, and timeSpecify AM / PM 1 / 2Transferring to a mailbox

To transfer an incoming call to a mailbox, without the mailbox owner’s phone ringing1. Press Transfer > Message > Q2. Enter recipient mailbox numberRecording a callTo record an incoming call as a voice message1. To begin recording, press audix-rec2. To end recording, press audix-recHints and tipsHelp 0Cancel / previous menu Q

Bypass a greeting or interrupt a prompt #

FOR MORE INFORMATION

http://support.avaya.com

Some of these features may not be available in your organization. For details, contact your administrator.

rhavens
Text Box
Aria Telephone User Interface for Avaya Aura Messaging QUICK REFERENCE GUIDE AAM Access Telephone Numbers: On Campus: Extension 19000 Off Campus: (213) 821-9000 User Preferences Web Page: https://clv-aam-mss-msg.usc.edu/user Transfer to Voicemail Number: On Campus: Extension 13007 Off Campus: (213) 821-3007 Email address: [email protected]
rhavens
Text Box
To reach the Help Desk: On Campus: Extension 04357 Off Campus: (213) 740-4357
Page 2: Avaya Aura Messaging R6.1 Quick Reference€¦ · PHONE Playing messages Unread messages 1 - 1 Read messages 1 - 2 Saved messages 1 - 3 Playback controls Hear message details 5 Message

MESSAGE OPTIONS after playback

Reply 8

Message details 5

Forward (with introduction) 6

Forward (without introduction) 6 1

Forward (remove introductions) 6 6

Delete 7

Replay 4

Call sender 8 8

Save 9

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Navigation Menu (Aria)LOG IN TO MESSAGING

1. Call voicemail number

2. Enter your password

POWER KEYS use anytime

Skip/Enter #

Help 0

Cancel *

PLAY MESSAGES

Unread messages 1

Read messages 2

Saved messages 3

PLAYBACK CONTROL during playback

Rewind 1

Rewind to start 1 1

Pause / Resume 2

Fast-forward 3

Fast-forward to end 3 3

Slower playback 4

Slowest playback 4 4

Faster playback 6

Fastest playback 6 6

PERSONAL GREETING

Standard system greeting 1

Away from phone 2 1

Busy greeting 2 2

GREETINGS

Personal greeting 1

Extended absence 2

Name 3

USER PREFERENCES

Features 1

Administrative options 2

Greetings 3

FEATURES

Notify Me on/off 1

Reach Me on/off 2

ADMINISTRATIVE OPTIONS

Password 1

Date, time playback on/off 2

DELIVERY OPTIONS

Private 1

Important 2

Future delivery 4

SEND MESSAGE

Send #

CONFIRM

Hear delivery options 0

Add more recipients 6

Send #

MAIN MENUMAIN MENU

Play messages 1

Send messages 2

User preferences 4

Restart 5

Exit *

SELECT RECIPIENT after recording a message

Enter mailbox number

Spell name or distribution list

Say name or distribution list

Some of these features may not be available in your organization. For details, contact your administrator.