Digital Commerce Experts

AVAILABLE ON

UltraServe 2019

Business Challenges

With the emergence of Digital Commerce as a key way to acquire new customers, develop relationships, drive revenue and reduce costs companies are increasingly leveraging Digital Commerce as the technology platform that propels them into becoming sustainable digital businesses.

Choosing the right digital commerce platform for your business can be a difficult proposition. Decision makers are looking for flexibility, modularity, scalability and agili-ty in a platform that can be delivered with a short time to market and with minimal risk.

With an increasing emphasis on managing your organi-sations “digital relationship” with both new and existing customers, choosing the wrong technology platform or delivering poor customer experiences can lead to significant brand and reputation damage impacting both customer loyalty and revenues.

Due to the risks associated with delivering Digital Commerce outcomes based on traditional approaches, organisations are often locked-in to vendors for signifi-cant timeframes and burdened with significant upfront costs thus compromising their ability to innovate and grow their business.

Digital commerce is a key enabler for organisations to transact business through multiple channels, via multiple routes to markets and across multiple geographies in a unified way.

Solution

UltraServe Commerce powered by broadleaf is a mod-ern cloud-based solution delivered via the AWS Market-place designed to promote rapid business innovation whilst delivering outstanding customer experiences. Feature rich and easy to consume, UltraServe Commerce helps organisations to realize the full potential of their Digital Commerce investments in the shortest possible time with the least amount of upfront cost and risk.

With focus on simplification and automation combined with a pay-as-you-consume licensing model, UltraServe Commerce removes many of the key barriers to entry associated with traditional approaches to Digital Com-merce.

The platform enables organisations to rapidly innovate through multiple iterations of code in a controlled and repeatable way which significantly reduces the risk of “human error” thereby ensuring your Digital Commerce website is always available with the latest features, capa-bilities and products whilst eliminating downtime.

UltraServe Commerce has solutions for B2B, B2C and Marketplaces (including support for Multi-Site, Multi-Tenant and API / Headless Commerce deployment models) with the features and capabilities to meet your requirements of today and the ability to easily custom-ize, extend and innovate to cater to your future needs.

Overview

Marketplace Module

Boost conversions and maximize ROI with customer friendly, cross-merchant shopping by combining Vendor Catalog and Order Management tools with Broadleaf Commerce’s power-ful Marketplace features.

Marketplace makes it easy to provide your vendors with a se-cure portal where they can manage their product information, pricing, and inventory. Flexible architecture allows for direct integration with your largest vendors.

Enable customers to shop across multiple vendors and pro-vide a vendor portal for merchants to manage orders and cat-alog data - all managed from a single administrative interface.

Headless Commerce

For companies seeking a more modular-based solution, lever-aging commerce as an API enables companies to undertake development or re-platform initiatives incrementally by using commerce as a service. Creating a solution built using open source technologies helps to reduce implementation costs - one of the many reasons why leading brands choose Broad-leaf Commerce.

Multi-“Everything”

With the ability to manage multiple Brands, Channels, Cur-rencies, Environments, Geographies, Sites, Vendors & Tenants from a single unified platform, supporting multiple sites and brands has never been easier.

Whether you need to orchestrate country and language spe-cific sites for a singular brand or enable independent man-agement for multiple unique brands - UltraServe Commerce streamlines operations for any combination of web properties.

Generate new catalogs, define offers and promotions, and even select pricing parameters in just a matter of clicks.

UltraServe Commerce Platform

UltraServe Commerce is a control mechanism that provides a programmatic way of creating, storing and maintaining infra-structure as code.

Delivered as a suite of micro-services, the platform efficiently orchestrates provisioning, deployment handling, lifecycle management and security of the Broadleaf Commerce appli-cation.

Programmatically enforced disciplines ensure that the non-production environments used for development and testing are both functionally and non-functionally identical to production.

Solution Highlights

{ R E S T : A P I }

Faster time to market

Reduce time-to-market with a lightweight, fully extensible

framework that promotes rapid innovation.

Enterprise-class features and capabilities

Deliver differentiated multi-chan-nel digital commerce experienc-es through the combination of enterprise-grade features and

capabilities with the flexibility and extensibility of open-source.

Reduce your upfront investment

Reduce your upfront investment and boost development velocity with a pay-as-you-consume plat-

form licensing model.

Scale with confidence

UltraServe’s platform powers some of the world’s largest digital commerce websites where main-

taining performance and availabil-ity under peak load conditions is paramount to providing the best possible customer experiences.

Market leading service level garentees

Proceed with confidence backed by UltraServe’s 99.999% availability SLA. UltraServe ensures your site is

always available to transact business.

Reduce vendor lock-in

API-based Headless Commerce affords customers the ability to mix

best-of-breed technologies and deployment strategies aligned to

your business requirements.

Key Benefits

With integrated New Relic APM,

the UltraServe Commerce platform

provides visibility of what’s happen-

ing your environments so you can

find and fix problems faster and

deliver delightful experiences for

your customers.

With over 15 years of experience in

designing, implementing and man-

aging Digital Commerce solutions

globally, UltraServe has the exper-

tise and experience to deliver at

any stage of your project lifecycle.

Built exclusively on AWS, the UltraS-

erve Commerce platform leverages

the latest technologies, services and

best practices from AWS to ensure

your site is secure, available, scalable

and performant.

Real time insights Experts you can trustLeverage the power of AWS

Non-Production Environments Subscription + Pay-as-you-consume

Production Environments 12, 24 & 36 Month Terms

Appl

icat

ion

UltraServe Commerce Editions Trial Free Trial

Subscription Starting from $950 Standard Premium

Use Cases B2B ✓ ✓ ✓ ✓ B2C ✓ ✓ ✓ ✓

Enterprise Features

Search & SEO Smart Search Faceting, SEO: Customizable URL’s &

Redirects, Typeahead Search, Display Promoted Products in Results

✓ ✓ ✓ ✓

Cart & Checkout Cart Rules, Account Credits / Promotion Storage, Advanced

Payment Methods, Fulfillment & Warehouse Integration ✓ ✓ ✓ ✓

Customer Service (CSR) Assisted Shopping, Price Overrides / Account Credits,

Searchable Orders, Payments & Items, Fraud Alerts, RMA Processes

✓ ✓ ✓ ✓

Offers & Promotions Personalized Ad Targeting, Custom Offers & Promotions,

Tiered Promotions, Customer Loyalty Programs, In-Cart Messaging

✓ ✓ ✓ ✓

Included Modules

Customer Management Module Customer Registration, Wish Lists, Rules Based Customer

Segments, Customer Self-Management, Customer Profiling, Contract Pricing, Quote Management

✓ ✓ ✓ ✓

Workflow & Activities Module Permission Management, Approvals Workflow, Deployment

Scheduling, Update Management, Vendor Management, Cross-Vendor Shopping

✓ ✓ ✓ ✓

Order Management System Blocked Order Management, Order Management API’s,

Expedited Build Orders / Quick Reorder ✓2 ✓ ✓ ✓

Content Management System (CMS) WYSIWYG Editor, Personalized Content Targeting, Content

Testing / A/B Testing, Themes, Sandbox Environments / Site Previews

✓ ✓ ✓ ✓

Product Lifecycle Management Catalog-Specific Pricing, Rule-Based Pricing, Product

Options, Product Information Management (PIM), SKU Management, Catalog Management / Theme Assignment

✓ ✓ ✓ ✓

Marketplace Module

Vendor Management Vendor Portals, Vendor Onboarding, Cross-Vendor

Shopping, Shared Catalogs

û ✓ ✓ ✓

Split Order Fulfillment û ✓ ✓ ✓

Deployment Models

Multi-Site û ✓ ✓ ✓ Multi-Tenant û ✓ ✓ ✓

API Commerce (Headless) û ✓ ✓ ✓

Plat

form

Production Environments

Service Availability SLA û û 99.99% 99.999% Availability Zones û û 2 3

Active Disaster Recovery û û ✓ ✓ Managed Services û û 24x7 24x7

Backup RPO (DB & Media) û û 15 min 15 min Backup Retention

û û 30 Days or

Custom 30 Days or

Custom

Non-Production Environments

Availability Zones 2 1 2 3 û û Active Disaster Recovery ✓ û ✓ ✓ û û

Managed Services Self Service Self Service û û

Caching Content Delivery Network û

AWS CloudFront

or BYO AWS CloudFront

or BYO AWS CloudFront

or BYO

Deployment Handling

Automated Deployments û ✓ ✓ ✓ Blue/Green Deployments

(for A/B testing) û ✓ ✓ ✓

Canary Deployments û ✓ ✓ ✓ Monitoring & Alerting

Application Performance Management

New Relic New Relic New Relic New Relic

Log Aggregation ✓ ✓ ✓ ✓ Persistence Layer

Database Platform AWS Aurora MySQL

MySQL or PostgreSQL

MySQL or PostgreSQL

MySQL or PostgreSQL

Application Scaling

On-Demand Scaling û ✓ ✓ ✓ Scheduled Scaling û ✓ ✓ ✓

Predictive Auto-Scaling û ✓ ✓ ✓ Custom Scaling (via API) û ✓ ✓ ✓

2 Order Management API’s excluded from Trial Edition

Features & Capabilites

Order Management API’s excluded from Trial Edition2

UltraServe is a specialist organisation that is 100% fo-cused on delivering Digital Commerce outcomes for our customers globally.

Leveraging our 15 years of experience in designing, implementing and managing Digital Commerce solu-tions for some of the worlds most recognised brands, UltraServe built the UltraServe Commerce Platform as a Service offering to help organisations realize the full potential of their Digital Commerce investments by pro-viding the fastest, most reliable and cost-effective way to provision, maintain and manage Digital Commerce applications in the Amazon Web Services cloud.

Broadleaf Commerce provides B2B and B2C Digital Commerce software solutions to simplify the complex-ities of multi-channel Digital Commerce and Digital Experience Management through the combination of enterprise-grade features and capabilities with the flexi-bility and extensibility of open-source.

Reduce time-to-market and boost development velocity with a lightweight, fully extensible framework.

Regardless of your business model, Broadleaf Com-merce has a solution designed to provide unparalleled user and customer experiences including solutions for B2B, B2C, Marketplace, Multi-Site, Multi-Tenant and API / Headless Commerce.

About UltraServe

About Broadleaf Commerce

Contact Contact

www.ultraserve.co www.broadleafcommerce.com sales@ultraserve.co

Digital Commerce ExpertsUltraServe 2019