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Automating the Procure-to-Pay Process PolyOne Best Practice Case Study

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Page 1: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating the Procure-to-Pay Process

PolyOne Best Practice Case Study

Page 2: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 2

Automating Procure-to-Pay Process

Ray KlingIT Manager – Commercial Applications, PolyOne

Mike GerraschDirector – Process Industries, webMethods

This presentation was originally developed for and delivered at the 2006 webMethods user conference

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Automating Procure-to-Pay at PolyOne | Page 3

Agenda

¬ Complexity of Procure-to-Pay Process

¬ Today’s Procure-to-Pay Pain Points

¬ Compliance and Procure-to-Pay

¬ PolyOne Case Study

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Automating Procure-to-Pay at PolyOne | Page 4

Complexity of Procure-to-Pay Process

¬ Corporate wide¬ Facilities¬ Company Credit Cards¬ Multiple Sites¬ Global Distribution¬ Outsourced Manufacturing¬ Contract Manufacturers

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Automating Procure-to-Pay at PolyOne | Page 5

Procure-to-Pay Pain Points

1

2

Inefficient, error-prone purchasing process

Delays in payment processing4

5 Ineffective SLA management with trading partners

Minimal visibility of PO status

Submit Purchase

OrderReceive &

Verify Goods

1

Procure to Pay Process

Monitor SLAs / Outsourcing

Authorize Payment

5

3Receive PO

Acknowledgements

2 4

3 Suppliers don’t deliver the “perfect order”

Page 6: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 6

Example of Procurement Control Points

Control Service

26, 089.00

App AmountPayer

26,089.00

Req Amount

28,000.00

Paid Amount

JBertelsenJBertelsenPO213094

VendorProcurerApproverRequestorTrans-UID

If the “Approver” is the same as the “Requestor,” a violation has

occurred (segregation of duties)

If the “Paid Amount” is greater thanthe “Approved Amount,” a violation has

occurred (financial control)

RequestRequest ApprovalApproval ProcureProcure ReceiveReceive PayPay

PO213094Jbertelsen26,089.00

Throughout the process, criticalControl Information is captured

to verify compliance

PO213094Jbertelsen26,089.00

Page 7: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 7

Example of Procurement Control Points

Control Service

26, 089.00

App AmountPayer

26,089.00

Req Amount

28,000.00

Paid Amount

JBertelsenJBertelsenPO213094

VendorProcurerApproverRequestorTrans-UID

RequestRequest ApprovalApproval ProcureProcure ReceiveReceive PayPay

PO213094Jbertelsen26,089.00

Throughout the process, criticalControl Information is captured

to verify compliance

PO213094Jbertelsen26,089.00

Compliance Requirements:

¬ Real-time notification of non-compliance (inaccuracies, rule violations)

¬ Continuous monitoring for accurate sampling

¬ Validation that financial controls put in place are actually working

¬ Auditable records for compliance verification (humans make mistakes)

Business Objectives:

¬ Reduce costs of compliance¬ Eliminate “human element” and

associated audit error (auditors need to be smarter than the violators)

¬ Leverage existing IT systemsand workflows to guarantee

compliance

Page 8: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 8

CASE STUDY: PolyOne

¬ Introduction to PolyOne

¬ Early B2B/Procure-to-Pay Automation

¬ Procure-to-Pay in 2006

¬ The Future

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Automating Procure-to-Pay at PolyOne | Page 9

Introduction - PolyOne At A Glance

$2.5 billion international polymer services company* $2.5 billion international polymer services company* Vinyl CompoundsVinyl Compounds

Color & Additive Master BatchColor & Additive Master Batch

DistributionDistribution

Polymer Coating SystemsPolymer Coating Systems

More than 35,000 specialty and commodity productsMore than 35,000 specialty and commodity products

51 manufacturing facilities & 13 warehouses in 20 51 manufacturing facilities & 13 warehouses in 20 countriescountries

More than 10,000 customers in 35 countriesMore than 10,000 customers in 35 countries

* Total PolyOne revenues of $2.5 billion includes inter* Total PolyOne revenues of $2.5 billion includes inter--company transfers which are excluded from individual business uncompany transfers which are excluded from individual business unit it resultsresults

Engineered MaterialsEngineered Materials

Specialty ResinsSpecialty Resins

Producer ServicesProducer Services

Vinyl Polymer & Vinyl Polymer & ChlorChlor--Alkali Equity InvestmentsAlkali Equity Investments

Page 10: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 10

Sales by Geographic RegionSales by Geographic Region2005 Sales Revenues2005 Sales RevenuesDollars in MillionsDollars in Millions

Introduction to PolyOne

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Automating Procure-to-Pay at PolyOne | Page 11

PolyOne History

19221922Hanna is Hanna is

incorporated incorporated ––1927 becomes a 1927 becomes a public companypublic company

20002000Hanna Hanna

completes completes 2626thth polymer polymer acquisitionacquisition

19271927BFGoodrich BFGoodrich

scientist scientist Waldo Waldo SemonSemonproduces first produces first usable vinyl usable vinyl

polymerpolymer

19481948BFG creates BFG creates vinyl plastic vinyl plastic

divisiondivision

19581958BFG creates BFG creates

first compounds first compounds for piping for piping

applicationsapplications

19931993BFG spins BFG spins Geon out Geon out

through an through an IPOIPO

M. A. Hanna Company

The Geon Company

19861986Hanna purchases Hanna purchases

first polymer first polymer company company

Begins to shed its Begins to shed its historic shipping historic shipping

and mining and mining businessesbusinesses

1930 1940 1950 1960 1970 1980 1990 20001850

19591959Hanna exits coal Hanna exits coal mining to focus mining to focus

on iron oreon iron ore

EarlyEarly19701970’’ss

Hanna becomes Hanna becomes worldworld’’s seconds second--largest producer largest producer

of iron oreof iron ore

19821982BFG develops BFG develops

rigid vinyl rigid vinyl injectioninjectionmolding molding

technologytechnology

19991999Geon spins out Geon spins out its commodityits commodityPVC resins PVC resins

business into a business into a joint venture with joint venture with

OxyChemOxyChemGeon completesGeon completes88th th compoundingcompounding

acquisitionacquisition

18851885M. A. Hanna M. A. Hanna is formed as is formed as privately held privately held

companycompany

2000

is formed

Page 12: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 12

PolyOne Business Model

Designers,Designers,Assemblers,Assemblers,ProcessorsProcessors

Large Large Chemical Chemical ProducersProducers

Proprietary Compounding

►► Vinyl CompoundsVinyl Compounds

►► Engineered MaterialsEngineered Materials

►► Color & Additives Color & Additives MasterbatchesMasterbatches

►► Polymer Coatings SystemsPolymer Coatings Systems

►► GeonGeon®® Specialty ResinsSpecialty Resins

Distribution

Custom Compounding

►► Producer ServicesProducer Services

How We Serve CustomersHow We Serve Customers - PolyOne is the essential link between:- PolyOne is the essential link between:

Page 13: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 13

Early Procure-to-Pay Automation

Geon 1999: The Challenge:¬ Take two vertically integrated business units on a common ERP

platform and split them on to separate systems.

¬ Integrate them back together as if they were on one system.

¬ Leverage the technology with other key suppliers.

Not just purchase orders, but true supply chain integration

Page 14: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 14

Early Procure-to-Pay Automation

¬ A Strategic Business-driven eCommerce initiative¬ A “High Value Interactive” Solution¬ Targeted for a select group of Strategic Partners

¬ Business Process and Technical platform that:¬ Provides seamless integration between trading partners¬ Enables Business-to-Business (machine to machine) eCommerce with

customers and suppliers¬ Leverages PolyOne’s investment in SAP

¬ Business initiative to make PolyOne’s activities simpler and more efficient

What is PolyOne B2B?

Page 15: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 15

Integration Components

R/3 Integration M

odule

Flow Services

System Services

HTT

P R

ES

PON

DE

R

Flow Services

System Services

HTT

P R

ES

PON

DE

R

Internet

BAPI SO

Create

BAPI SO

Create

Vendor SAP

Read PO

Integration Modules

R/3

Inte

grat

ion

Mod

ule

Create SalesOrder

Integration Modules

PolyOne SAP

PODocument

PODocument

Sales OrderDocument

Sales OrderDocument

ConfirmSO# BAPI SO

Confirm

BAPI SO

Confirm

CreateOrderConf.

SalesOrder Data

ReadOrderConf.

BAPI Order Conf.

Read

BAPI Order Conf.

Read

BAPI Trigger

BAPI PO

Read

BAPI PO

Read

webMethods Product Suite

Page 16: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 16

Procure-to-Pay Overview

PlannedRequirements

Demand Plan IndependentRequirements

PolyOne Supplier

Ship Notice SupplierShipment

InvoiceCustomerInvoice Entry

SupplierInvoice

PurchaseOrder

Sales Order

Order Create

Order Response

Order Change

Delivery Notice

Payment BankEFT

Page 17: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 17

webMethods Modeler Example: Outbound Order

Page 18: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 18

Procure-to-Pay Overview

Mantra for success: “Simplify, Integrate, Automate”

Simplify¬ Before starting Procure-to-Pay Automation you must drive complexity out of

your processes and business relationships.Integrate

¬ Link processes together so that information flows seamlessly.Automate

¬ Remove manual steps that slow process and add cost not value.

Page 19: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 19

Procure-to-Pay Overview

Questions to ask: What is the scope and how will it translate into value?

¬ Demand Forecast¬ Orders¬ Confirmations¬ Ship Notice¬ Invoice or ERS¬ Check or EFT¬ Which products & locations

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Automating Procure-to-Pay at PolyOne | Page 20

Procure-to-Pay Overview

Questions to ask: What is an Order?¬ How many items, dates, locations per order¬ Quantity limits¬ Pricing policy¬ Cancellation policy¬ Text instructions¬ Split or partial confirmations¬ Lead time ¬ Logistics instructions¬ Blanket orders¬ Consignment¬ Credit or other blocks¬ Returns

Page 21: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 21

Procure-to-Pay Overview

Questions to ask:

How is a material defined?¬ 1-to-1 definition between supplier and customer¬ Package size¬ Test specifications¬ Labels

How to handle support after go-live?¬ Contacts¬ Error handling¬ New products or locations¬ Upgrades

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Automating Procure-to-Pay at PolyOne | Page 22

Benefits in the First Year

¬ $300 Million annual extensible electronic channel created¬ 8 week implementation - minimal system changes¬ Focus on Business Process Simplification

¬ 7X24 “Lights out” procurement/inventory mgmt process¬ Increased Data integrity - Timeliness/Accuracy¬ Increased Productivity - Simplification

¬ Reduced number of steps in the procurement process ¬ Eliminated 3-4 FTE’s - Corporate, .5 Manufacturing

¬ Cost Reduction¬ Decreased Working Capital PVC by 12%, Non-resin by 3%¬ Reduced inventory in pipeline¬ Transaction costs - $45,000/month¬ Reduced Storage Cost - Demurrage and Warehouse

Page 23: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 23

Intangible B2B Benefits

¬ People directed away from repetitive, minimal “business”impact tasks

¬ Order generators to process managers¬ Data verification to decision makers¬ Exception based management

¬ Increase productivity¬ ability to take on a much wider scope of responsibilities

¬ Operational Excellence in Supply Chain¬ Develop the “ultimate schedule”¬ Increase manufacturing efficiency and utilization¬ Continuous improvement

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Automating Procure-to-Pay at PolyOne | Page 24

Innovation Earns Patent

United States Patent 6,675,178 European Patent WO0239355A method for enhancing a commercial transaction via a communications network

includes maintaining synchronized updates to databases at different business entities to facilitate accurate transactions between the business entities. A change in configuration data stored in a first configuration database is detected in accordance with a real-time detection procedure. Revision data is transmitted to a second configuration database within a maximum time interval after detection of the change in the configuration data. A second configuration database is updated in accordance with the revision data, such that the configuration data of the first configuration database mirrors configuration data of the second configuration database with respect to at least one commercial transaction.

Inventors: Chinchar; Robert S., Francis; Kirk, Grimm; Doug, Huffman; Arnold Z., Kling; Ray, Krahn; Richard R. , Miller; Kirk A., Schwarzinger; Todd D., Smiach; Barry, Sweeney; Michael S.

Also 6,684,222 and 6,687,700

Page 25: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 25

Procure-to-Pay in 2006

webMethods powered: upgrade & consolidationwebMethods powered: upgrade & consolidation

01234567

2004 2005 2006 Today Q32007

Number of EDI/B2B Systems

wMNon-wMPC systems

01234567

2004 2005 2006 Today Q32007

Number of EDI/B2B Systems

wMNon-wMPC systems

Page 26: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 26

Procure-to-Pay in 2006

¬ Breath of Supply Chain¬ Beyond large partners¬ Beyond suppliers

¬ Multiple industry standards¬ ChemXML-CIDX: Chemicals¬ EDI: Automotive/Appliances/Packaging

¬ webMethods Product Suite helps bring them together

Page 27: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 27

PolyOne B2B Integrations

Enterprise Can Communicate in Multiple Ways

PolyOneB2B

SAP

VMI

XML

JDE

Standard SAP Format

Standard JDE Format

Hub

VMI

Procure-to-Pay in 2006

CIDX

EDI

PCDM

Legend

Suppliers

Customers

Logistics Partner

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Automating Procure-to-Pay at PolyOne | Page 28

PolyOne Integrations

Vendors

Customers

VMI

Schneider

Regardless of the connection type (Hub / P2P)

Standardize by Format/Version (not partner)

Translator(standard processes)

webMethods B2B

CIDX

V2.0

V2.01

V2.02

V3.0

EDI Versioncontrolled

PCDM Varies by partner

•Recognize Partner and inbound format

•Map into PolyOne format

Standard JDE

Format JDETables

Standard SAP

Format

SAPBAPI / RFC

IDOC

Page 29: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 29

Outbound PO: Order-to-Canonical

Page 30: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 30

Outbound PO: Canonical-to-CIDX

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Automating Procure-to-Pay at PolyOne | Page 31

Outbound PO: Canonical-to-EDI

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Automating Procure-to-Pay at PolyOne | Page 32

PolyOne eCommerce Connection Strategy

B2B P2P CIDXB2B P2P CIDX

ManualManual

Automated

Manual

B2B P2P ProprietaryB2B P2P Proprietary EDI Standard PlusEDI Standard Plus

Web Based IntegrationWeb Based Integration

B2B Hub ProprietaryB2B Hub Proprietary EDI CustomEDI Custom

B2B HUB CIDXB2B HUB CIDX EDI StandardEDI Standard

Page 33: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

Automating Procure-to-Pay at PolyOne | Page 33

The Future of Procure-to-Pay

¬ New partners: 8 days not 8 weeks

¬ Leverage more functionality & volume through existing connections

¬ Share new types of information

¬ New types of partners

Page 34: Automating the Procure-to-Pay Process - Software AGtechcommunity.softwareag.com/download/business-community/Best... · Automating the Procure-to-Pay Process ... How We Serve Customers-PolyOne

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