automated data collection at multi-site mfg/pro implementations

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OverviewPremise: – A fully integrated, real-time automated data

collection solution:• Is essential for multi-site implementations• Yields a very high benefit level

Evidence:– GKN Driveline and Eagle Consulting and

Development will use GKN’s US implementation to demonstrate their strategic approach to multi-site implementation and how that approach yielded specific benefits

High-Level Goals and BenefitsGKN wished to:– Build a sophisticated, inter-related network of

sites that could transfer materials and components 24 hours a day

– Track each transfer, in real time, as the sites “feed” one another

– Use offsite warehouse facilities to monitor the movement of material into the manufacturing sites

– Meet the stringent requirements of Honda and other high-profile automakers, including Just-In-Time product delivery.

The Multi-Site / Multinational RolloutUnique challenges and requirements– Maintain seamless connection between sites – Transfer materials between sites efficiently– Establish and maintain high levels of visibility

into the network of sites– Address differences in local equipment,

process and people

– Meet varying end-customer requirements

About GKNCompany background– World’s leading producer of automotive

driveline components– A global tier-one supplier– 21,000 people at 49 locations in 31 countries.

Power Transfer Unit

GKN Driveline's PTUs are compact, lightweight, have excellent NVH (noise, vibration, harshness) characteristics. This makes them a popular choice in a large range of applications.

Copyright GKN plc

About GKNAn industry leader– Closely involved with many key milestones in

automotive history. A recent example:• Jan 2006 announcement: Vehicle makers plan to

introduce breakthrough technology from GKN Driveline that provides lighter driveshaft components, improved fuel economy and better overall vehicle performance… including reduction in driveline noise, vibration and harshness.

• This has been described as the first major change in constant-velocity-joint (CVJ) technology in more than 70 years

• GKN Driveline currently produces more than 95 million CVJs per year

GKN’s Requirements External– Meet automaker requirements (e.g., Honda)– Meet end customer requirements

• GM, Ford, Honda and others

Internal– Replace existing automated data collection

system and see significant improvements

– Increase the number of transactions captured in real time

– Reduce the number of disconnected systems

Achieve savings– Eliminate waste

Increase productivity– Gain access to more

accurate reporting Improve accuracy– Reduce human intervention– Establish consistent process

across sites Leverage QAD MFG/PRO

capabilities

GKN’s Expected Gains

Copyright GKN plc

Why chooseEagle’s solution:

RF Express™ for

MFG/PRO

RF Express for MFG/PRO:– Provides a seamless, plug-and-play integration

with QAD MFG/PRO– Is an online, real-time, PROGRESS-based

automated data collection and bar coding solution

– Enables all Eagle customers to enjoy the benefits of simplified data entry, portable terminals, barcode scanning/labeling, as well as integrated scale weight transactions and the ability to print portable bar code labels

– Makes it possible to configure functionality on a site-specific basis

Technical considerations

RF Express for MFG/PRO:– Does not require any side databases or

separate server platform • multi-site implementations do not require

a separate server for each physical site– Operates in Linux, Windows and UNIX

environments– Supports both Progress and Oracle databases– Calls QAD MFG/PRO edit and update routines

to provide real-time data checking with enhanced functionality

Technical considerations (continued)

RF Express for MFG/PRO:– Supports a wide array of

devices, including:• RF handheld networks

– IEEE 802.11BG Direct Sequence– Fixed shop floor stations with

laser scanners

• RFID tags• Fixed RF printers• Portable RF printers• Scales• Thermal transfer printers• Bumpy bar codes

Technical considerations (continued)

Copyright GKN plc

Less hardware and software are required because RF Express for MFG/PRO uses the existing database and existing server

Reduced database/server ongoing maintenance

Simplified database control: QAD MFG/PRO and RF Express for MFG/PRO work together

Cost considerations

Eagle has provided solutions to the QAD MFG/PRO community since 1992

Eagle’s solution is currently installed at 800 customers and over 3,000 sites worldwide

Eagle is used only by QAD MFG/PRO customers, so all installations are also QAD MFG/PRO installations

Eagle’s customer list includes Fortune 500 companies worldwide in every industry served by QAD

Eagle’s status as a Honda-approved solution provider, as well as its experience with FDA compliance issues, enables Eagle to add value in addressing industry-specific requirements

Industry Acceptance and Usage

Eagle consistently achieves Excellent customer ratings not only on its product, but on its responsiveness, support and service

For specific customer comments, visit Eagle’s booth for a copy of What Our Customers Say

Customer Satisfaction

Key Process Points –

RF Express for MFG/PRO

Scope and Project Plan Initial onsite analysis July 2004

– Primary implementation site identified– Site-specific requirements identified– Initial software pilot environment setup completed

Training/piloting activities Sept 2004-Feb 2005 per GKN timeline– Honda EDI/label testing– Test 50+ other ship-scenarios – GKN brought key representatives from each site

to the “training house”

Timelines: GKN’s and Eagle’sGo Live February 2005---All sites– Key support from the primary site

Implementation Nuts and Bolts

RF Express for

MFG/PRO

Keep the transactions simpleMaintain Pallet/Container Reference

numberCapture transactions in real time

Eagle User Requirements

Inventory Management ModuleAdvanced RepetitiveEnhanced ShippingWarehouse Management

Eagle Transactions

PO ReceiptPallet MoveComponent scrap

Inventory Management Module

Kanban Backflush with Container Label Create

Backflush with Multiple Container Label Create

Advanced Repetitive Module

Load Truck – With automatic additional container item add

Verify Load

Enhanced Shipping Module

Pallet Distribution Order ShipPallet Distribution Order Receipt

Warehouse Management Module

fulfills the request using the Pallet Distribution Order Ship transaction

Eagle Transactions Linking the Sites

Alamance SiteRoxboro Site

places an intersite request via QAD MFG/PRO

receives the product via Pallet Distribution Order Receipt transaction

moves the components to the work center location via Pallet Move/Unlink

produces a component to be used in Roxboro using backflush transaction

Maintain existing Intermec Trakker Antares handheld terminals & RF backbone

Maintain existing Intermec printers Maintain “rolling” portable Intermec

printers

Hardware

Effective use of pilot scenarios– Pilot scenarios represented real-world

activities– Users caught on very quickly– Users were able to articulate

the site-specific requirements– GKN used RF Express for MFG/PRO

extensively to deliver training between Eagle visits

Multiple pilots lead to a smooth go-live

Implementation and Synergy

Introduced in transaction section – Distribution orders

Critical to GKN business– Uses Kanban system to drive interplant

requisitions– Requisitions are fulfilled using Pallet

Distribution Order Ship Transaction– Product is received 24 hours/day using Pallet

Distribution Order Receipt Transaction

Provides best input to MRP

Usage Between Plants

Multi-site simultaneous go-live was critical to success

Training must be thorough at all sitesSystem stress test was very importantAround-the-clock support quickly

addressed issues – System experts were available to the users

Lessons Learned

Previous sites– Asia

This implementation– North America

Future (now!)– Europe– South America

Global Rollout

John MalvasoIS/IT Manager for Business

ApplicationsGKN Driveline North America (DNA). 6400 Durham RoadTimberlake, NC 27583 USA+1.336.364.6449+1.248.364.7681 (fax)[email protected] www.gkndriveline.com

Contact Information

Jim MiceliSenior Project ManagerEagle Consulting and

Development135 Kinnelon Road, Suite 204Kinnelon, NJ 07405+1.973.838.5006+1.973.492.2758 (fax)[email protected] www.eaglecondev.com

RF Express™ for MFG/PRO is a trademark of Eagle Consulting and Development.“QAD” is a registered trademark of QAD Inc.

All other products or Company names herein may be trademarks of their respective owners.