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Automated Additional Developement Procedure Flow

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Page 1: Automated Additional Development â•fi Procedure Flow

Automated Additional Developement

Procedure Flow

Page 2: Automated Additional Development â•fi Procedure Flow

I. Control (8th Fl) A. Receive Let ter Forms

1. Burst 2. Sort and Designate

a. Doc tor b. Beneficiary c. Rep-Payee d . Letter Not Written & Misprints

B. Forward Let ter Forms 1. (a,b,c, above) Mailroom (1s t fl) 2. (d above) Central Control (19th fl)

II. Mail Room (1st Fl) A. Stuff & Mail Out Letter Forms

1. Doc tor (letter & return envelope) 2 . Beneficiary (letter, return envelope and Privacy Act) 3. Rep-Payee (letter, return envelope and SSA 1660 Form)

B. Receive Returned & Replied Let ter Forms 1. Forward to Mailroom (15th f l)

III. Mail Room (15 th Fl) A. Receive Replied ADR Forms

1. Open 2. Sort by clerk number (apha code suffix) 3. Deliver Fo rms

a. 16th Cen tral Control b. 19th Central Control

B. Receive Re turned Letter (invalid address) 1 . Open 2. Forwarded to CRT Research Clerk

IV. CRT Research Clerk (15th Fl) A. Research CRT

1 . MEBND (Bene-Name and Address File) a. Address change

2. MECC (Control File) a. RIB change

B. Check Cast Tapes

C. Pull Original Claim or Microfilm 1 . Check Address change

D. Update CRT (address or RIB)

E. Fill in back of letter fo r m a. Any corrections to RIB b. Add 'AA' in ADR Field

F . Forward Forms to Data Recording

V. Central Con trol (16th Fl) A. Receive Batches

Page 3: Automated Additional Development â•fi Procedure Flow

1. Maintain current control pro~edures a. Pickup & deliver to Examiners b. Organize & release hatches to Edit Control

2. Receive le t ter terms a. Pickup & deliver to Originating Examiner b. Deliver forms to Data processing

3. Pickup & deliver Set-ups to 15th simplex

4. Receive letters not written & misprints ( from 19th fl) a. Deliver to AD (Wat ts) Clerk

VI. Central Control (19th Fl) A. Receive Batches & Suspense Forms

1. Maintain current control procedures a. Organize Batches & attach Suspense Forms b. Count Suspense & Log to Clerks c . Pickup & deliver to Data Processing

1 . Suspense Forms 2. AD Requests 3. Letter Fo nns

B . Receive Letter Forms 1. Pickup & deliver to originating clerk

C. Receive Print out of Unab le to Write Letters 1. Types

a . More than 5 questions b. Mi sprint Letters

2. Match to Claim a. (a & b above) forward to 16 th Central Con tro l or Edi t

Wat ts Clerk (according to originating Clerk#)

D. Receive al l entries from Data Processing a. Forwa rd to Edit Research Clerk (7000 listing & Correction

Register)

II . Claims Examiners (16th & 17th ) A. Manual (Pre ADR)

1 . Screen & Code Cla im a. Fill in all possible information b. Fill in AD Request information

1. $ (Doctor) in fiel d missing information a XX (Alpha­numeric Question Code) in AD field

2. # (Bene) in field missing information a XX (Alpha­numeric Question Code ) in AD field

3. $ XX or #XX in field missing information

2 . Make all necessary Se t-ups ( Deceased) a. Fill in all possible infonnation b. Fill in AD Request (as above) infnrmation c. Set aside for pickup & delivery to 15th fl Simplex

Page 4: Automated Additional Development â•fi Procedure Flow

3 . Set aside batch fo r pi ckup & delivery a. To data process in b. To DDE Termina ls

B. Manua l Exami ners (P ost ADR) 1 . Receive Lette r Reply

a. Complete back of le tter form 1. Line out and add information on (as is presently

done on Suspens e Forms )

2. Set aside for pickup & delivery to Da ta processing

b. Request new letter on old le tter form 1 . Add 'AD' to field code area with SXX or #XX in

Data f ield

2. Add $XX or #XX in fi eld missing informa tion wi th 'AD' in field code area.

3 . Set aside for pickup & delivery to Data processing

c . Request same letter on old let ter form 1 . Add ' AA' in field code area 2. Set aside for pickup & delivery to Data processing

d. Delete claim or AD Tag from Suspense 1 . Obtain original claim 2. Forward to Supervisor *

* procedures listed under Resolution Area.

C. DDE Terminal (Exam & Entry) (Pre ADR) 1 . Screen Claim

2. Enter all possible information

3. Enter AD Request information (as above) a. Make notation on REP in pencil the info requested

(Ex - $ BB,FF)

4. Set aside Batch for pickup & delivery to 19th flo o r

D. DDE Terminal (Exam & Entry) (Post ADR) 1 . Receive Letter Reply

a . Complete back of letter form (as above) b . Reques t new letter (as above) c . Delete claim or ADR Tag (as ab ove) d. Request same letter written (as above)

Set aside for pickup and delivery to Data processing

E . DDE Termina l (Entry only) (No Returned Replies)

Page 5: Automated Additional Development â•fi Procedure Flow

1. Enter b atch exactly a s coded a . Manually coded batches (with AD Reques ts of$ or# XX) b. Setup batches (with AD Req ues ts as above) c. Add pay or Reprocess batch (no AD requests)

2 . Enter Originating Clerks number on manually coded or setup b atches .

F . AD (Wats) Clerk (Letters not written by System) 1 . Receive Letters not written - (over 5 Questions)

2. Make Request by Telephone a. Information r e ceived

1. Write information on form 2. Return t o origina ting clerk

b. Information not received or no answer within 2 days 1. Cross re f erence alpha-numeric question c ode to

numer ic code &

2. Indicate full name and address of Doctor in question and

3 . Indi c ate informa tion in questions ~uch as d ate , typ e of service or money amount

4. Forward to 2nd floor word proce s sing

5. Re ceive back & mail out letter (as above i n mail room procedures)

VIII . Word Processing (2nd fl ) A. Receive AD Requests

1. Forward to MTST Typist 2. Type AD Question number

a . F i ll in Doctors name & address b . Fill in Bene 's name & HIB c. Fill i n b lank spaces as indicated

B. Re t u rn lette r back to (Wats) AD Cle rk

IX . Data Pr ocessing 15th A. Re c e i v e Manua lly Coded Batches

1. Enter claims e xac t ly as code d al lowing $X or XX or #X or XX

B. Re ce ive Correction 1. Suspense f orms

a. correction b. AD Request ($X or XX or #X or XX) c. Release d. Dele t e

2 . AD Request (Form 832-B)

3. AD Reply letter form a. Correction

Page 6: Automated Additional Development â•fi Procedure Flow

b. New letter request (AD) c. Same l etter Request (AA) d. Dele te

C . Make entry as coded 1. Enter 'R' at end of record to complete each entry on letter

forms

D. Forward all claims , forms , and l e tters to 19th Central Control

X. Resolutions ( Edit) I, II, & Prepayment Screening A. Receive Suspense Forms & Claims

1. Screen & make necessary corrections to all fie lds but those already containing$ or#.

2. In error correction & field code area the suspense form s h ow type letter & Question code and Field of information a. $12

19 b. a__l_!j

3 . Reques t AD/Pend Suspense Forms a. Complete AD Form 8 32-B

4 . Request AD/Release Suspense Form a . Complete AD information on suspense form ($XX or #XX)

5 . Delete Claim (Completely off Suspense file) a. Write Del ete across Suspense form. b. Transfer out Contro l number on CRT or, c. Delete Control number from CRT d. Forward claim accordingly

6. Release claim (Release Correction tag only) a. Write 'Release' across Suspense Form b. Refile Claim

B. Receive Letter Reply 1 . Complete back of letter form

a. Request New letter b. Request Same letter c . Delete claim (as above will delete entire claim f rom

suspense file) (Any time a claim is deleted . The o riginal claim must be obtain and be forwarded after deletion)

C. Delete AD Tag from Suspense 1. Delete or Release Suspense Form as above

a. (as above)

2 . Complete AD Request Sheet (832-B) a. Enter every line item of AD Request b . Add '_' (dash) in Data field

D. Receive letters not written (over 5 quest . ) 1. Make Request by Telephone (as above)

Page 7: Automated Additional Development â•fi Procedure Flow

0

2. Fo rward to work processing (as above)

E . Fo rward all Suspense forms, le tter forms, and AD Request Sheets to Data Processing.

F. Receive suspended 24 disallow 1. EE - 49 5 (This c laim has pended AD for 45 days/unable t o 24

ass i gned claim without Doctor code . a. Res ear ch Doctor/Supplier Code b. Obtain Dr/Supp Code

1. Correct Form 2. Request AD acco r dingly

c. Not able to obtain Dr/ Sup p code 1. Delete Suspens e Form 2. Locate Control numb er (TO FER) 3. Front End Reject ent ire claim

G. Suspense Followup Research 1. 45 day parameter 2. 1 = Edit Error, 2 = AD Request 3. Follow-up wi ll indicate

a. 'ADR' if ADR only b. 'Corr' if Edit Error Correction only c. 'ADR & Corr' if bo t h (in addi tion to the '2' c ode)

4. Any '2' on file over 45 days notify control analys t

H. Rece i ve all Data Processing Entries 1. Batch (handle routinely) 2. Sus pense Forms (7000 & Correction r egister) 3 . AD Request Fo rms (correction register ) 4. Le tter Reply Forms (correction register)

I. Forward batches & Le tter Replies to Record Retentions (Basement)

XI. Reco rd Retentions (Basement) A. Receive Batches, Letter Replies & all refiles

1. Organize & file batches *2. Group & file Letter Replies

a. In corresponding batch b. In Group in front of claims (not necessarily to original

claim) 3. Organize & file all loose claims

* Temporary - Poss ibi lity of Microfilming al l letter Rep lies.

Page 8: Automated Additional Development â•fi Procedure Flow

0

't- '\.-

i ~}

) i~ \ \)\

( ~ ~t '.\

(OPT I ONAL SECOND REQUE ST)

DEAR --- -----

DATE RE: HIB CLAIM

IN ORDER FOR BLUE SHI ELD OF FLORIDA INC. TO ACCURATELY PRO CES S THE ME DICARE CLAIM FOR SERVI CES PROVIDED BY - --- - - --- --WHICH WE RECE IVED ON ______ WE MUST OBTAIN THE ADDITIONAL INFORMATION REQUESTED BELOW. AFTER FILLING IN THE REQUE STED I NFOR­MATION, PLEASE RETURN THI S LETTER TO US I N THE EN CLOSED ENVELOPE WI TH IN 10 DAYS .

1.

2 .

3.

4.

5 .

PLEAS E NOTE: TO COMPLETE THE ABOVE INFORMATION I T MAY BE NEC­ESSARY TO TAKE THIS LET TER TO YOUR PHYSI CIAN AND HAVE HIM FILL IN THE IN FORMATION FOR YO U. WE ARE SORRY TO HAVE BOTHERED YOU WIT H THI S REQUEST FOR INFORMATION. HOWEVER , AS A ~DI CARE CARRIER , WE MUS T FO LLOW DETAILED FEDERAL REGULAT IONS WHICH REQUIRE THAT CERTAIN INFORMAT ION BE ON HAND BEFORE PAYMENT WITH FEDERAL FUNDS CAN BE MADE.

WE APPRECI ATE YOUR RESPONS E TO OUR QUESTIONS AND WE WILL PRO­CE SS THE CLAIM AS QUICKLY AS POSSIBLE WHEN YOU RETURN THIS LETTER.

PLEASE NOTE: THI S IS OUR SECOND REQUE ST. I F YOU HAVE ALREADY RESP ONDED TO OUR FIRST REQUEST, PLEASE DISREGUARD THIS LETTER.

SINCERELY,

S . CARLTON

Page 9: Automated Additional Development â•fi Procedure Flow

'--.

\ . \ ,

1. '( ' ' .,,, ~ ,-ii. , ' " '""'' 'r

t

(UNASS I GNED) (OPTIONAL)

( OPTIONAL SE COND REQ UEST)

DEAR. _ _ _____ _

DATE RE: HIB CLAIM

IN ORDER FOR BLUE SHIE LD OP FLORIDA INC . TO ACCURATELY PROCES S THE MEDICARE CLAIM FOR SERVI CES PROVIDED FOR ------- ---WH I CH WE RECE I VE D ON _______ WE MUST OBTAIN THE ADDITIONAL INFORMATION REQUE STED BELOW . AFTER FILLING IN THE REQUESTED INFOR­MATION, PLEASE RE TURN THIS LETTER TO US IN THE ENCLO SED ENVELOP E WITHIN 10 DAYS.

PLEAS E NOTE : THI S IS A NON-ASSIGNED CLAIM AND M.AY HAVE BEEN SUBMITTED BY YOUR PAT I ENT. IT DI D NOT CONTAIN THE IN FORMATION BE­ING REQUESTED ABOVE. WE ARE SORRY TO HAVE BOTHERED YOU WI TH THI S REQUEST FOR INFORMATION . HOWEVER , AS A MEDICARE CARRI ER, WE MUST FOLLOW DETAILED FEDERAL REGULATIONS WHICH REQUIRE THAT CERTAIN IN­FORMATION BE ON HAND BEFORE PAYMENT WITH FEDERAL FUNDS CAN BE MAKE.

WE APPRECIATE YOUR RESPONSE TO OUR QUESTIONS AND WE WI LL PRO­CE SS THE CLAIM AS QUICKLY AS POSS IBLE WHEN YOU RETURN THIS LETTER .

PLEASE NOTE : THIS IS OUR SECOND REQUEST. IF YOU HAVE ALREADY RESPONDED TO OUR FIRST REQUEST, PLEASE DIS~EQUARD THIS LETTER.

SINCERELY ,

S . CARLTON

Page 10: Automated Additional Development â•fi Procedure Flow

QUES

74

75

76

77

05

06

0

QUES

08

09

OA

OB

INFO

0

0

0

4

0

4

0

INFO

1 , 2, 3

2

1,2, 3

2,4

ADR QUESTIONS

OPTIONAL INFORMATION

0 = NO OTHER DATA 3 = CHARGE (DETAIL)

1 = TYPE OF SERVICE

2 = DATE OF SERVICE

4 = PROVIDER OF SERVICE

FIELD

N

NM

NM

DT

DF

DT

DF

FIELD

DR

DT

DR

DT

DISA

24

24

24

DA

20

DB

20

DISA

DC

19

DC

DD

CLAIM HEADER QUESTIONS

MESSAGE TEXT

VERIFY FULL NMm OF MEDICARE PATIENT

VERIFY PATIENT'S COMPLETE MEDICARE HEALTH INSURANCE CLAIM NUM­BER (INCLUDING 9 DIGITS AND A LETTER SUFFIX . ) --------

ADVISE THE COMPLETE ADDRESS OF THE PATIENT

ADVI SE PATIENT 'S FAM[LY RELATIONSHIP TO PROVIDER "PROVIDER OF SERVICE."

THE SIGNATURE OF THE PATIENT WAS OMI TTED ON THE CLAIM REFER­ENCED ABOVE. PLEASE SIGN HERE TO COMPLETE THE REQUEST FOR PAYMENT. ------------------------SIGNATURE OF PROVIDER OF SERVICE IS REQUIRED ON ALL 1490's UNLESS A STATEMENT IS ATTACHED. PLEASE SIGN HERE TO COMPLETE REQUEST FOR PAYMENT _____ _____________ _

SIGNATURE AND ADDRESS OF WITNESS AND THEIR RELATIONSHIP TO THE PATIENT TS REQUIRED . PLEASE SIGN HERE TO COMPLETE THE REQUEST FOR PAYMENT

DETAIL QUESTIONS

MESSAGE TEXT

ADV ISE THE NAME AND ADDRESS OF THE PROVIDER OF "TYPE OF SERVICE" ON MMM. DD, YY FOR $XXXX.XX.

ADV I SE IF THE SERVICES ON MMM. DD, YY WERE UNDER THE PHYSICIANS'S DIRECT SUPERVISION.

I NDICATE THE FULL NAME AND ADDRESS OF THE SPECIFIC DOCTOR PROVIDING "TYPE OF SERVICE" ON MMM. DD , YY FOR $XXXX.XX.

ADVISE THE NAME AND i\DDRESS OF THE REFERRING PHYSICIAN FOR SERVICES RENDERED ON MMM . DD, YY BY "PROVIDER OF SERVICE."

Page 11: Automated Additional Development â•fi Procedure Flow

QUES

C

OD

OE

OF

10

11

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19

lA

l C

lD

lE

lF

• INFO

1, 2, 3, 4

2, 3

2,3

2

0

0

1 , 2, 3

1,3, 4

1, 3

1, 2 , 4

2,3

1, 2, 3

2,3

2,3

2 ,4

2

0

0

0

FIELD

LO

LO

TS

DR

DT

DT

PR

SD

SD

SC

DC

PR

PR (TS

UT

PR

PR

PR

PR

PR

DISA

DE

DE

DF

DC

24

24

DG

DH

DI

DI

DK

DG

DJ 7)

DL

DI

DN

DN

DN

DN

MESSAGE TEXT

IND ICATE THE LOCATION WHERE "TYP E OF SERVICE" RENDERED ON MMM. DD, YY FOR $XXX:X.XX BY "PROVIDER OF SERVICE" . IF IN HOSPITAL , WAS PATIENT AN INPATIENT OR OUT-PATIENT?

INDICATE THE FULL NAME AND ADDRESS OF FACILITY WHERE SER­VICES WERE PERFORMED ON MMM. DD, YY FOR $XXXX. XX.

ADVIS E IF THE FEE FOR SERVICES ON MMM . DD, YY FOR $:XXXX.XX IS FOR THE PROFESSIONAL , TECHNICAL OR TOTAL COMPONENT.

VERIFY WHO I S BILLING FOR THE SERVICES ON MMM. DD, YY FOR $XXXX.XX.

ADVISE THE ADMISSION AND DISCHARGE DATE FROM THE NURSING HOME.

. ADVISE IF THE BENEFICIARY IS A PATIENT AT THE NURSING HOME OR IF THE NURSING HOME TS HIS/HER RESIDENCE.

DETAILED DESCRIPTION OR FIVE DIGIT BLUE SHIELD CODE FOR "TYPE OF SERVICE" ON MMl'1. DD, YY FOR $XXXX.XX.

INDICATE THE DATE OF "TYPE OF SERVICE" SUPPLIED FOR CHARGES TOTALING $XXXX . XX BY "PROVIDER OF SERVICE".

INDICATE EXACT DATE AND CHARGE FOR "TYPE OF SERVICE" ON MMM. DD, YY.

VERI FY TOTAL CHARGES FOR "TYPE OF SERVICE" ON MMM. DD, YY BY PROVIDER OF SERVICE.

INDICATE THE TYPE OF ILLNESS FOR SERVICES RECEIVED BY PATIENT ON MMM. DD, YY FOR $XXXX.XX.

ADVISE THE DIAGNOSIS AND DESCRIPT ION OR FIVE DIGIT BLUE SHIELD CODE FOR "TYPE OF SERVICE" ON MMM. DD, YY FOR $XXXX.XX.

DESCRIPTION OR FIVE DIGIT BLUE SHIELD CODE FOR SURGICAL PRO­CEDURE PERFORMED WHEN ANESTHESIA WAS ADMINISTERED ON MMM . DD, YY FOR $XXXX. XX .

NEED DOCTOR'S STATEMENT INDICATING TIME OF ANESTHESIA ADMINISTERED ON MMM. DD, YY FOR $:XXXX.XX.

INDICATE THE SERVI CES PERFORMED OR THE FIVE DIGIT BLUE SHIELD CODE AND THE AMOUNT CHARGED FOR EACH SERVICE ON MMM. DD, YY BY "PROVIDER OF SERVICE".

ADVISE IF THE LENSES PRESCRIBED ON MMl'1. DD, YY ARE POST­OP ERATIVE CATARACT LENSES.

ADVISE IF CATARACT SURGERY WAS PERFORMED ON: RIGHT EYE, LEFT EYE, BOTH EYES , OR NO SURGERY.

ADVISE I F CONTACT LENS IS : SOFT LENS (ONE OR TWO LENS) HARD LENS (ONE OR TWO LENS)

ADVISE IF YOUR FEE REPRESENTS TEMPORARY OR PERMANENT

Page 12: Automated Additional Development â•fi Procedure Flow

QUES

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21

22

23

24

25

26

27

28

2

73

2A

B

2C

2D

2E

2F

30

e INFO

0

0

0

2

2, 3

2

2,3

2 , 3

0

0

2

2

2, 3

2

2,3

2

2

FIELD

(CON'T)

PR

rrr

DT

DT

DT

DT

PR

PR

PR

PR

DT

PR

PR

PR

PR

PR

DT

PR

DISA

DN

DN

DR

DG

DG

DG

DG

DO

DO

DO

DQ

DO

DO

DM

DM

DP

DC

DP

MES SAGE TEXT

GLASSES. INCLUDE IF LENS IS: CATARACT LENS (ONE OR TWO, ) BALANCE LENS, PRES S ON LENS, OR SUNGLASSES.

ARE FRAMES INCLUDED IN YOUR FEE?

ADVISE THE REASON FOR ORDERING MORE THAN ONE PAIR OF CATARACT GLASSES ON MMM. DD, YY.

NEED AUTHORIZATION FOR POST OPERATIVE CATARACT GLASSES OR CONTACT LENS FROM AN M.D. OR OPTHALMOLOGIST .

ADVISE THE NAME OF THE MANUFACTURER OF THE SOFT CONTACT LENS.

ADVISE IF A REFRACTION WAS INCLUDED IN THE EYE EXAM PERFORMED ON MMM. DD, YY .

VERIFY IF VISUAL FIELDS ON MMM. DD, YY FOR $XXXX.XX WE RE MANUAL OR INSTRUMENTAL.

WAS THE EAR EXAM PERFORMED ON MMM. DD. YY FOR THE PURPOSE OF FITTING A HEARING AID ?

INDI CATE THE SIZE AND LOCATION OR FIVE DIGIT BLUE SHIELD CODE FOR THE LESIONS OR LACERATION TREATED ON MMM. DD, YY FOR $:X:XXX . XX.

ADVISE IF THE LESION TREATED ON MMM. DD, YY FOR $XXXX.XX WAS BENI GN OR MALIGNANT. IF MALIGNANT , PLEASE FURNISH A COPY OF THE PATHOLOGY REPORT.

ADVISE IF PACEMAKER INSERTED WAS TEMPORARY OR PERMANENT.

ADVISE DATE OF PACEMAKER IMPLANT.

INDICATE EXACT FRACTURE SITE AND TYPE OR FIVE DIGIT BLUE SHIELD CODE FOR REDUCTION PERFORMED ON MMM . DD, YY.

ADVISE TYPE, SIZE AND LOCATION OR FIVE DIGIT BLUE SHIELD CODE FOR SKIN CRAFT PERFORMED ON MMM. DD, YY.

ADV ISE THE EXACT LOCATION (VESSEL) OR FIVE DIGIT BLUE SHIELD CODE FOR THE ARTERIOGRAPHY OR ANGIOGRAPHY WHICH WAS PERFORMED ON MMM. DD, YY FOR $XXXX.XX.

INDICATE THE NAME OR FIVE DIGIT BLUE SHIELD CODE AND CHARGE OF EACH LAB TEST INCLUDED IN THE LAB SERVICES ON MMM. DD, YY. THIS MUST BE SUBMITTED WITH EACH CLAIM.

INDICATE THE NAME OF THE MEDICATION AND DOSAGE INJECTED (IM/ IA/ IV) ON MMM. DD, YY FOR $XXXX.XX.

WHO PREPARED AND/OR ADMINISTERED THE ALLERGY SERUM FOR TREAT­MENT ON MMM . DD , YY?

ADVISE IF THE ALLERGY INJECTION ON MMM . DD, YY WAS ALLPYRAL, AQUEOUS, OR EMULSION .

Page 13: Automated Additional Development â•fi Procedure Flow

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31

33

34

35

36

37

38

39

3A

3B

3C

3D

3E

3F

40

41

42

43

44

INFO

0

2,3

2 , 3

2,3

2 ,

2

2,4

2,4

2,4

2 ,4

2

0

0

2

2

2

2

0

2

2

FIELD

R

DT

NT

NT

PR

DT

DT

DT

DT

DT

DT

DT

DT

PR (TS

DT

DT

DT

AC

DT

DC/DT

DISA

DN

DQ

DS

DS

DQ

DQ

DQ

DQ

DQ

DQ

DQ

DQ

DG

DT 9)

DU

DU

DU

DQ

DE

DU

MESS AGE TEXT

ADVISE THE TYPE OF FIVE DIGIT BLUE SHIELD CODE FOR THE BREAST PROSTHESIS (E.G., UNILATERAL/BILATERAL, INTERNAL/EXTERNAL, FOAM/S I LICONE)

PROVIDE PHOTOGRAP HS FOR THE COSMETIC SURGERY.PERFORMED ON · MMM. DD, YY. FOR $XXXX .XX.

ADVISE THE EXACT HOURS OF INTENSIVE CARE ON MMM. DD, YY FOR $XXXX.XX .

INDICATE THE NUMBER OF HOURS THAT THE AVIONICS SERVICES WERE RENDERED ON MMM. DD, YY FOR $XXXX.XX.

SEND A COPY OF THE OP ERATIVE REPORT OF THE SURGI CAL PROCEDURE RENDERED ON MMM. DD, YY FOR $XXXX.XX.

SEND A COPY OF PATHOLO GY REPORT FOR SERVICE ON MMM. DD, YY.

SEND A COPY OF DOCTORS' ORDERS FOR SERVICE ON MMM. DD, YY BY "PROVIDER OF SERVICE" .

SEND A COPY OF NURSES' NOTES FOR SERVICE ON MMM . DD, YY BY "PROVIDER OF SERVICE".

SEND A COPY OF PROGRESS NOTES FOR SERVICE ON MMM. DD , YY BY "PROVIDER OF SERVICE. "

SEND A COPY OF DISCHARGE SUMMARY FOR SERVICE ON MMM. DD, YY BY "PROVIDER OF SERVICE".

PROVI DE A COPY OF THE INVOICE FOR THE PROSTHETIC HARDWARE USED ON MMM. DD, YY.

ADVIS E IF YOU HAVE A WRITTEN PLAN OF TREATMENT ON FILE I N YOUR OFFICE OR WITH THE PHYSICIAN.

ADVISE THE NAME OF THE MANUFACTURER OF THE CEA KIT.

INDICATE THE TOTAL MILES TRAVELED ON MMM. DD. YY .

NEED DOCTOR'S STATEMENT INDICATING TYPE OF ILLNESS/INJURY REQUIRING AMBULANCE SERVICE ON MMM. DD, YY. WAS PATIENT BED CONFINED?

INDI CATE REASON FOR TRANSFERRING PATIENT FROM ONE HOSPITAL TO ANOTHER ON MMM. DD, YY. IF FOR FACILITIE S, PLEASE ADVISE TYPE .

INDICATE REASON PATIENT DID NOT GO TO A FACILITY CLOSER TO HIS RESIDENCE ON MMM. DD, YY.

ADVISE FEE TO NEAREST FACILITY.

INDICATE THE ORIGIN AND DESTINATION FOR THE AMBULANCE TRIP ON MMM. DD, YY . PLEASE INCLUDE THE NAMES OF THE I NSTITUTIONS.

INDICATE THE REAS ON FOR ROUND TRIP AMBULANCE SERVICE ON MMM. DD , YY.

Page 14: Automated Additional Development â•fi Procedure Flow

QUES

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4A

4B

4C

4D

4E

4F

50

51

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INFO

2

2

0

2,3

0

2

0

2

0

0

0

2

0

2

2

2

0

0

FIELD

DT

DT

DC/ DT

DT

DT

DT

DC/DT

DC/DT

DT

DT

DT

LO

DT

PR

DT

DT

DC/ DT

DT

DISA

DU

DU

DU

DV

DV

DD

DK

DK

DV

DV

DK

DE

DK

DW

DG

DW

DK

DV

ME SSAGE TEXT

ADVI SE IF PATIENT WAS TRANSPORTED TO A HOSPITAL , NURSING HOME OR RESIDENCE IN ANOTHER STATE UPON DIS CHARGE ON MMM. DD, YY.

ADVIS E IF PATIENT WAS DISCHARGED FROM AN OUT OF STATE HO SPITAL , NURSING HOME OR COMING FROM HI S OR HER RESIDENCE ON MMM . DD, YY. WAS AN AMBULANCE USED TO REACH THE AIRPORT ?

ADVISE NECESS I TY OF TRIP TO DOCTOR'S OFFI CE BEFORE GOING TO HOSPITAL

NEED DOCTOR'S STATEMENT OF THE MONTHS OF MEDI CAL NECESSITY FOR EQUIP"MENT PURCHASED ON MMM. DD, YY FOR $XXXX.XX.

NEED A PHYSICIAN'S STATEMENT INCLUDING PERIOD OF AUTHORIZATION AND MEDICAL NECESSI TY FOR FURTHER USE OF DURABLE MEDICAL EQUIPMENT.

NAME AND ADDRESS OF AUTHORIZING PHYSICIAN FOR MEDICAL EQUIP­MENT OBTAINED ON MMM. DD. YY.

ADVISE IF THE PATIENT IS BED OR ROOM CONFINED.

INDICATE THE TYPE OF ILLNESS WHICH REQUIRES THE PATIENT TO US E MEDICAL EQUIP"MENT, WHICH WAS RENTED/PURCHASED ON MMM. DD, YY . ________________________ _

ADVISE THE LITERS OF OXYGEN PRESCRIBED NUMBER OF HOURS PER NUMBER OF DAYS __ AND/OR THE TYPE OF EQUIPMENT

NEEDED WI TH THE OXYGEN

ADVISE IF THE USE OF THE ALTERNATING PRESSURE PAD UNDER THE PHYS I CIAN'S SUPE RVISION

ADVISE IF THE PATIENT IS HIGHLY SUSCEPTIBLE TO DECUBITUS ULCERS.

ADVISE IF THE EQUIPMENT RENTED/PURCHASED ON MMM . DD, YY USED IN PATIENT'S HOME . IDENTIFY LOCATION I F OTHER

ADVISE IF THE PATIENT IS CAPABLE OF EFFECTING ADJUSTMENTS ON THE ELECTRIC BED BY OPERATING THE CONTROLS HIM/HERSELF.

ADVIS E EXACT TYPE OF INHALATION THERAPY AND/OR IPPB EQUIP­MENT RENTED OR PURCHASED ON MMM. DD, YY. SPECIFY THE BRAND NAME AND MODEL NUMBER .

ADVIS E THE NAME OF THE MED ICATION USED IN IPPB THERAPY.

VERI FY IF THE EQUIPMENT BEING REPAIRED IS BEING RENTED OR DOES THE PATIENT OWN THE EQUIPMENT.

ADVISE IF PATIENT IS AMBULATORY.

ADVISE IF THE PATIENT IS ON A THERAPEUTIC PROGRAM IN WHICH A PORTABLE 8XYGEN SYSTEM WILL SERVE THE PATIENT ' S NEEDS.

Page 15: Automated Additional Development â•fi Procedure Flow

QUE S

57

58

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TO

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TO 60 CHAIN

TO 61

62 CHAIN

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ME SSAGE TEXT

ADVISE IF THE PORTABLE SYSTEM IS USED IN CONJUCTION WITH A STATIONARY UNIT. IF SO, ADVISE THE NECESSITY OF BOTH.

ADVISE IF THI S OXYGEN UNIT IS PRESET OR REGULATED, THE MAXIMUM FLOW RATE OF OXYGEN AND THE WEIGHT OF THE UNIT.

PROVIDE A DETAILED DESCRIPTION (OR THE FIVE DIGIT BLUE SHIELD CODE) FOR THE BRACE AND/OR PROSTHETIC DEVICE.

ADVISE THE EXACT DATE OF EQUIPMENT RENTAL .

ADVISE THE EXACT TYPE OR FIVE DI GIT BLUE SHIELD CODE FOR EQUIPMENT BEING RENTED OR PURCHASED ON MMM. DD, YY .

ADVISE THE EXACT DATE OF DEATH.

AS THIS BENEFICIARY IS DECEASED, IT IS NECE SSARY TO REQUEST THAT YOU VERIFY IF THE BILLS HAVE BEEN PAID, AND, IF SO, BY WHOM.

FILL IN HERE TO COMPLETE: PAID __ OR UNPAID _ _ IF PAID, BY WHOM: NAME ______________ ____ _ ADDRESS

IF THE BILLS ARE STILL UNPAID , PAYMENT CAN BE MADE DI RECTLY TO YOU IF YOU WISH TO ACCEPT ASSIGNMENT ON THE UNPAID PORTION.

FILL IN THE INFORMATION HERE: UNPAID __ I WISH TO ACCEPT ASSIGNMENT: UNPAID ___ I DO NOT WISH TO ACCEPT ASSIGNMENT.

SIGN IN THIS SPACE TO VERIFY THE ABOVE INFORMATION

OUR RECORDS INDI CATE THAT THE BILLS ON THE CLAIM FOR THE ABOVE DECEASED BENEFICIARY ARE NOT PAID. ASSIGNMENT WAS NOT DES IGNATED BY "PROVIDER OF SERVICE".

PROOF OF PAYMENT (A RECEIPTED BILL SHOWING WHO PAID THE BILL, A CANCELLED CHECK, A STATEMENT FROM THE PHYSICIAN/SUPPLIER, OR OTHER PROBATIVE EVIDENCE) MUST BE SUBMITTED TO MEDICARE.

HOWEVER, IF YOU WISH AGAIN TO SEE IF HE WILL ACCEPT ASSIGN­MENT, YOU MAY CONTACT "PROVIDER OF SERVICE". ADVISE HIM TO SUJiMIT A SIGNED STATEMENT TO THIS EFFECT TO OUR OFFICE.

OUR RECORDS INDICATE THE BILLS SUBMITTED FOR THE ABOVE DECEASED PATIENT ARE PAID . HOWEVER, TO COMP LETE PROCESSING IT WILL BE NECESSARY FOR YOU TO COMPLETE THE ENCLOSED SSA 1660 FORM AND RETURN IT WITH THIS LETTER.

ADVICE THE DATE OF DOCUMENTARY XRAY AND DATE COURSE OF TREAT­MENT BEGAN FOR CHIROPRACTI C SERVICES BY "PROVIDER OF SERVI CE".

ARE DOCUMENTARY -XRAYS AVAILABLE FOR REVIEW FOR COURSE OF TREATMENT BEGINNING MMM. DD, YY.

ADVISE THE LOCATION OF COMPLAINT (E.G. LUMBO SACRAL , ETC . )

Page 16: Automated Additional Development â•fi Procedure Flow

INFO FIELD QUES

CHAIN TO (CON'T)

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MESSAGE TEXT

AND HOW IT DEVELOPED (E.G . FALL, ETC .) FOR SERVICES BEGI'N­NING MMM . DD, YY .

ADVISE OBJECTIVE PHYSICAL FINDINGS.

ADVISE THE PRESENT DIAGNOSIS, SYMPTOMS, AND/OR PROGN OS IS (ESTIMATED NUMBER OF TREATMENTS NECESSARY OR DATE OF DI S­CHARGE FROM ACTIVE CARE) .

PROVIDE BRIEF SUMMARY OF PATIENT ' S PRESENT CONDITION, PART­CULARYLY IF THE DI AGNOSIS HAS CHANGED , EXPLAIN THE CIRCUMSTANCES.

I NDICATE TREATMENT PROGRESS FINDINGS INCLUDING OBJECTIVE CHANGES AND THE NECESSITY OF FURTHER THERAPY OR THE DATE OF DISCHARGES FROM ACTIVE CARE.

WAS YOUR ILLNESS OR INJURY OF MMM. DD , YY CONNECTED WITH YOUR EMPLOYMENT?

WERE YOU COVERED , AT THE TIMEOF YOUR I LLNESS OR INJURY, UNDER A WORKMAN'S COMP ENSATION LAW OR PLAN OF THE UNITED STATES OR ANY STATE?

HAVE YOU RECEIVED A LUMP SUM SETTLEMENT UNDER A WORKMAN ' S COM­PENSATION LAW OR PLAN IN THE UNITED STATES OR ANY STATE FOR THIS ILLNESS OR I NJURY?

DO YOU INTEND , NOW OR IN THE FUTURE , TO REQUEST PAYMENT UNDER A WORKMAN'S COMP ENSATION LAW OR PLAN IN THE UNITED STATES OR ANY STATE .

TO WHAT LAND (COUNTRY OR STATE) WERE YOU NEAREST WHEN SERVICES WERE RENDERED ON MMM. DD, YY FOR $XXXX . XX AND/OR WAS THE SHIP WI THIN# MILES OF THE UNITED STATES COAST?

IF THE SHIP WAS LOCATED IN THE GULF OF MEXICO NEAREST FLORIDA, WAS I T WITHIN 9 MILES OF THE FLORIDA SHORE?

Page 17: Automated Additional Development â•fi Procedure Flow

ABBREVIATIONS - FIELD INFORMATION MISSING

NM NAME & ADDRESS FIELD DR DOCTOR CODE FIELD SD SERVICE DATE FIELD LO LOCATION OF SERVICE FIELD PR PROCEDURE CODE FIELD TS TYPE SERVICE FIELD UT UNITS OF TIME FIELD SC SUBMITTED CHARGE FIELD NT NUMBER OF TREATMENTS FIELD DT DOCUMENTATION TAG FIELD DC DIAGNOSIS CODE FIELD AC ALLOWED CHARGE FIELD DF DISALLOW CODE FI ELD

Page 18: Automated Additional Development â•fi Procedure Flow

24 DISALLOW MESSAGES

Code Prints Message on EOMB

DA CLAIM WI THOUT PATIENT 'S RELATIONSHIP TO PROVIDER DB CLAIM NOT SIGNED BY PROVI DER OF SERVICE DC CHARGES WITHOUT PROVIDER'S NAME AND ADDRESS DD CHARGES WITHOUT NAME OF REFERRING PHYSI CIAN DE CHARGES WITHOUT LOCATION OF SERVICE SHOWN DF CHARGES WITHOUT COMPONENT TYPE SHOWN DG CHARGES WITHOUT COMPLETE DESCRIPTION OF SERVICE DH CHARGES WITHOUT DATES FOR EACH SERVICE DI CHARGES NOT ITEMIZED FOR EACH SERVICE DJ ANESTHESIA WITHOUT TYP E OF SURGERY DK CHARGES WITHOUT DOCTOR'S DIAGNOSIS OF ILLNESS DL CHARGES WITHOUT TIME OF ANESTHESIA DM CHARGES WITHOUT EXACT TYPE OF LAB OR X-RAY DN PROSTHETIC DEVICE WITHOUT COMPLETE DESCRIPTION DO SURGERY WITHOUT COMPLETE DESCRIPTION DP INJECTION WITHOUT TYPE SHOWN DQ SERVICES WITHOUT REQUIRED DOCUMENTATION DR CATARACT LENSES WI THOUT AUTHORIZATION DS CHARGES WITHOUT LENGTH OF TREATMENT DT CHARGES WITHOUT TOTAL MILAGE DU AMBULANCE WITHOUT STATEMENT OF NECESSITY DV "MEDICAL EQUIPMENT WITHOUT AUTHORIZATION DW ME DICAL EQUIP"MENT WITHOUT COMPLETE DESCRIPTION DX EQUI PMENT RENTAL WITHOUT INCLUSIVE DATES DY RE CE IPTS WITHOUT A LEGAL REPRESENTATIVE PAYEE

Other Rou tine Disallow Code Used i n ADR

Code Prints Message on EOMB

06 Services cove r ed by workman's Compensation

0 8 Services outside U. S.

19 Services not unde r Doctor's Direct Supervision

20 Th is claim was disallowed because the patients signature was no t on the claim form .

Page 19: Automated Additional Development â•fi Procedure Flow

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Page 20: Automated Additional Development â•fi Procedure Flow

RrauEST FOR ADDITIONAL DEVELOPMENT DATE: ----------

CLER K: ___ _____ _

CONTROL REPORT PROCESS LINE FIELD NUMBE R NUMBER DATE CLERK CODE CODE DATA

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Page 21: Automated Additional Development â•fi Procedure Flow

·~& PROCEDURE CODES SPEED CLAIM PROCESSING

:. M!:DICAR:: PAR.T 'S' POST OFFICE BOX 2525 JACKSONVILLE, FLORIDA 32203

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Page 22: Automated Additional Development â•fi Procedure Flow

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Page 23: Automated Additional Development â•fi Procedure Flow

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