authenticator app (iphone) - dds.ca.gov · california department of developmental services staff...
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California Department of Developmental Services Staff Instructions
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Outlook on the Web Multi-Factor Authentication
Microsoft Authenticator App (iPhone) We have made recent changes to allow more secure access to email when away from the office. In order
to access Outlook on the Web (formerly Outlook Web Access or OWA) you are required to set up an
authentication method. This authentication verifies your identity as an authorized user.
You will be prompted to configure the authentication the first time you access Outlook on the Web from
outside of the office. You will only need to configure it once but will be required to authenticate to
confirm your identity each time you use Outlook on the Web from off-site.
These instructions are to configure the Microsoft Authenticator App on an iPhone OS 10 or later.
Contents Use the Microsoft Authenticator App to Access Outlook on the Web with a Verification Code ............. 2
Use the Microsoft Authenticator App to Access Outlook on the Web with a Notification ...................... 9
California Department of Developmental Services Staff Instructions
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Use the Microsoft Authenticator App to Access Outlook on the Web with a Verification
Code 1. When you try to access Outlook on the Web from mail.dds.ca.gov, you will be notified that you
need to set up a verification method.
2. Click the drop down and choose mobile app. Select the option to use verification code and
select Set up.
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3. Follow the instructions for “Configure mobile app”:
California Department of Developmental Services Staff Instructions
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California Department of Developmental Services Staff Instructions
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4. Download the Microsoft Authenticator app from the Google Play or the App Store. Select “Add
Account”.
5. Add a work or school account.
6. Allow the Authenticator app to use the camera.
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7. Allow push notifications from the app.
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8. Return to the authentication prompt. Hover your phone over the QR code on screen.
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9. Choose Next on the configuration screen
10. Go to mail.dds.ca.gov. Open the authenticator app and copy the six-digit code. Enter the code
into the prompt and click Verify.
11. Your Outlook on the Web should immediately load.
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Use the Microsoft Authenticator App to Access Outlook on the Web with a Notification 1. When you try to access Outlook on the Web from mail.dds.ca.gov, you will be notified that you
need to set up a verification method.
2. Click the drop down and choose mobile app. Select the option to receive notifications for
verification and select Set up.
California Department of Developmental Services Staff Instructions
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3. Follow the instructions for “Configure mobile app”:
California Department of Developmental Services Staff Instructions
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4. Download the Microsoft Authenticator app from the Google Play or the App Store. Select “Add
Account”.
5. Add a work or school account.
6. Allow the Authenticator app to use the camera.
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7. Allow push notifications from the app
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8. Return to the authentication prompt. Hover your phone over the QR code on screen.
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9. Choose Next on the configuration screen
10. Go to mail.dds.ca.gov. The authenticator app will send a notice to your phone to approve the
sign in request.
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11. Once you approve, you Outlook on the Web will load.