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Australia Post Employees guide for Operational Uniforms Ordering Platform

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Australia Post

Employees guide for Operational Uniforms Ordering

Platform

1. Australia Post Uniforms App Instructions

1.1. Download the App Go to your Apple Store (if you use iOS mobile phone) or Play Store (if you use

Android phone) to find the new AP Uniforms app. Search for “Uniforms” and

download the app.

1.2. Login Screen Open the app and login with your username and password.

Username: Please use your APS [email protected] (e.g.:

[email protected])

Password: First 3 characters of your name with first letter capital and APS

number (e.g.: For Jackson, the password would be Jac123456789)

1.3. Home Screen After login on the app, you will see the Home Screen.

On the home screen you will find:

1. App menu – this is the main menu of the app. Click here to expand the menu

(explained on next topic)

2. Shopping cart link, the number shows you how many items you have in your cart.

Click on this icon to go to the shopping cart page

3. Shop Now button, this takes you to the Shop Categories page

4. This is the list of Featured Products in the website (no featured products will be

added at this time)

5. Clicking this will also show the Shop Categories page without navigating away

from the home page

1.4. App Menu

The App menu, found on the top left of the app, will give you access to your profile,

orders, categories of products and some extra information about the app.

• Your initials and full name will show on the app, click on this section to be taken

to your account page

• Click on “Home” to go back to the Homepage while navigating on the app

• Click on “Categories” check the Uniforms available

• Click on “Orders” to check your Order History

• Click on “Settings and Info” to read some important information about AP

Uniforms, review uniforms size guide, uniforms features & benefits and

entitlements. Please read these first before placing your order.

1.5. Products Search

You can search the products clicking on the category’s menu and checking the

products inside.

1. Click on these categories to check the products available to order.

2. After choosing your product, click on the product image to go to the product page.

1.6. Ordering products

1. Press the “Tap to Select” button to view and select the size you want to purchase (if the product has sizes) and select your size. If you want to purchase “Made to Measurement” uniforms, please login on the website. Only regular sizes are available on the app.

2. Press the quantity input to enter the quantity of the product you want. Please make sure you follow the correct entitlements according to your profile (Full-time / Part-time)

3. Once you’ve entered your required quantity, press the “ADD TO CART” button

4. If you are ready to checkout, press “Go to cart”. If you still need to add more uniforms before finalizing your order, press “Continue Shopping”

5. On your cart, you will see all the products added. Please review if the number of

products is within your entitlement. If you have exceeded your entitlement, the system will give you a message and you will need to remove products from your cart before placing your order. Once you’ve checked that everything you need is in your cart, press “CHECKOUT”. This will automatically process the order and take you to a success screen.

6. You will receive the order confirmation number and your manager will receive your order request. Your manager will approve/reject your order. You can check your order status on orders menu or in the website. You can either click “VIEW PLACED ORDERS” to go to your order history or “CONTINUE SHOPPING” to go to the Shop Categories page

1.7 Order History

To see your order history, you can press “VIEW PLACED ORDERS” on the order

confirmation page or select the Order menu item in the main navigation. Tap on any

order to see the details and the status of your order. If you have any issues, please

contact your manager or [email protected]

2. Australia Post Uniforms Website Instructions

Another option to order your uniforms is to go to the website. Also, if you need to order

any “Made to Measurement” uniforms, you will need to complete your order using the

website.

To order your uniforms on the website, please visit: https://uniforms.auspost/

On the homepage, you have a top menu with the following links:

• Home: Click here to go back to the home page while checking other pages

• Sign In / My Account: Click here to login to your account and check your

account information

• Important Information: This is the first link that you need to check. This page

contains important information about AP Uniforms and the process when

ordering your uniforms

• Uniforms Size Guide: Click here to check the size guide for the uniforms

available

• Product Features & Benefits: Click here to check some extra information

about the uniforms available

2.1. Login

After checking the important information page, you can login to the website to start

ordering your uniform. Click on “Sign In / My Account”.

• Username: Please use your APS [email protected] (e.g.:

[email protected])

• Password: First 3 characters of your name with first letter capital and APS

number (e.g.: For Jackson, the password would be Jac123456789)

2.2. Products Search

After your login, extra menus will be available with the uniforms and socks.

Click on these menus to search the products available on the website. Two options will

be available:

• Regular Sizes: Regular Sizes for the Uniforms. Please check the Size Guide to

order the correct size.

• Made to Measurement Sizes: If you need to order an outsize uniform, you can

check the products available under this category and enter your

measurement.

2.3. Ordering a regular size uniform

Choose a category and click on the menu. The products available will appear:

Choose your product and click on the product image. The product page will open with

extra information about the product

On the product page, you can see:

• Product name and description

• Product Entitlements (right-side)

• Product Availability

Click on Size and select the size that best fit for you. You need to select a size before

adding the product to cart:

2.4. Ordering a made to measurement size uniform

Choose a category and click on the menu. The products available will appear:

Choose your product and click on the product image. The product page will open with

extra information about the product

On the product page, you can see:

• Product name and description

• Product Entitlements (right-side)

• Product Availability

• Garment Fitting and measurements

Fill all the fields about Garment fitting and measurements. After providing all the

information, click on “Add to Cart”. Please use the following guide to help you:

2.5. Processing your order

After adding all the products to your cart, click on the cart icon on the top-right. Click on

“View and Edit Cart”.

Review your products. If you exceed your entitlements, you will see a message on the

top informing about your entitlement. Remove any extra products:

If you have the correct number of items on your cart, you will be able to click on “Go to

Checkout”:

Review your address (you will receive the uniforms to your facility. If this address is

incorrect, please contact your manager). Click “Next” to finalize:

To place your order, click on “Place Order”:

Your order will be sent to your manager to approve/reject. You will receive an order

confirmation number. Please use this number to check your orders.

2.6. Check your order approval status

After placing your order, you can check your order approval status on your account.

Click on your name on the top menu and “My Account”

On your account, you can check:

• Account information

• Manager name

• Address information

You can also check:

• Your orders and order approval status

If you have any questions, please contact your manager or

[email protected]