august 31, 2011 shrm poll: disaster planning in organizations 10 years after the sept. 11 terrorist...

August 31, 2011

SHRM Poll: Disaster Planning in Organizations 10 Years After the Sept. 11 Terrorist Attacks

SHRM Poll: Disaster Planning in Organizations 10 Years After the Sept. 11 Terrorist Attacks ©SHRM 2011 2

Key Findings

How many organizations currently have a formal disaster preparedness plan in place? In 2001, only slightly more than one-half of organizations had a formal disaster preparedness plan in place (e.g., a plan for what to do in case of an emergency or disaster) (54%). This percentage has increased to 76% in 2011.

Was any part of an organization’s disaster preparedness plan implemented or revised as a result of the Sept. 11 terrorist attacks? In 2011, more than one-half of organizations (61%) indicated implementing or revising their disaster plan specifically as a result of the Sept. 11 attacks. This was a slight increase from 2005, when 56% reported implementing or revising their plan because of the attacks.

Do organizations feel prepared for a potential threat or disaster (e.g., terrorist attack, natural disaster, epidemic, workplace violence)? Although the percentage of organizations that feel prepared increased in 2011, only 33% of organizations believe they are prepared to a great or very great extent and 42% feel prepared to a moderate extent.

What security provisions has your organization made as a result of the Sept. 11 attacks? Nearly one-half of organizations (48%) have offered or required more training on crisis/disaster management and developed business continuity plans (47%). Other provisions implemented as result of the 2001 attacks included developing communication plans for emergency situations (42%); installing and/or upgrading video cameras or closed-circuit television surveillance equipment (37%); and monitoring e-mails and Internet use by employees (33%).

Which organizations are better prepared? In general, larger organizations appear to be better prepared and more likely to have a disaster plan in place. The 2011 anniversary of the Sept. 11 events presents an opportunity for smaller organizations to consider their level of preparedness for a disaster.


Percentage of organizations with a formal disaster preparedness plan (i.e., a plan for what to do in case of an emergency or disaster)

2001

2002

2005

2011

54%

53%

85%

76%

Note: Respondents who answered “not sure” were excluded from the 2011 analysis.

(n = 306)

(n = 268)

(n = 6,855)

(n = 5,460)


Comparison by Organization Staff Size

Compared with smaller organizations, larger organizations (those with more than 2,500 employees) are more likely to have a formal disaster preparedness plan in place.

Number of employees 25,000+ employees

2,500-24,999 employees

500-2,499 employees

100-499 employees

1-99 employees

Organization has a formal disaster preparedness plan in place.

95% 98% 80% 70% 58%

Large organizations(2,500 or more employees) > Smaller organizations

(fewer than 2,499 employees)

Percentage of organizations with a formal disaster preparedness plan (i.e., a plan for what to do in case of an emergency or disaster)


Percentage of organizations that have implemented or revised their disaster preparedness plan specifically as a result of the Sept. 11 attacks

2005

2011

56%

61%

(n = 209)

(n = 176)

Note: Respondents who answered “not sure” were excluded from the analysis.


Overall, how prepared is your organization for any potential threats or disasters (e.g., terrorist attack, natural disasters, epidemics, workplace violence)?

To no extent

To a small extent

To a moderate extent

To a great extent

25%

33%

31%

10%

27%

34%

31%

8%

1%

36%

55%

10%

5%

22%

40%

33%

2011

2005

2002

2001

(n = 306)

Note: 2005 and 2001 data do not equal 100% because of rounding.

(n = 268)

(n = 6,855)

(n = 5,460)


Overall, how prepared is your organization for any potential threats or disasters (e.g., terrorist attack, natural disasters, epidemics, workplace violence)?

Comparison by Organization Staff Size

Compared with smaller organizations, larger organizations (more than 2,500 employees) are more likely to be prepared for any potential threat or disaster.

Number of employees 25,000+ 2,500 - 24,999 500 - 2,499 100 - 499 1 - 99

Great extent prepared 58% 38% 20% 15% 23%

Small extent prepared 0% 9% 16% 30% 30%

Large organizations(2,500 or more employees) > Smaller organizations

(Fewer than 2,499 employees)


What security provisions has your organization implemented or revised specifically as a result of the Sept. 11 attacks?

Note: n = 227. Total does not equal 100% because of multiple responses.

Offering and requiring more training about crisis/disaster management 48%

Developing a business continuity plan 47%

Developing communication plans for emergency situations 42%

Installing and/or upgrading video cameras or closed-circuit television surveillance equipment

37%

Monitoring e-mails and Internet use 33%

Developing backup data storage and/or backup facilities in order to restore the original data in an event of loss

30%

Installing high-tech identification equipment such as badge scanners 30%

Requiring all visitors to wear identification badges 26%

Adding cyber locks (electronic padlocks) that allow security personnel to track who enters and leaves each building

25%

Requiring all employees to wear an identification badge 18%


How strongly do you agree with this statement: “One or more of my organization’s worksites is a potential target for a terrorist attack because of the nature of work my organization conducts.”

Strongly agree6% Agree

14%

Disagree39%

Strongly disagree

41%

n = 302


How strongly do you agree with this statement: “One or more of my organization’s worksites is a potential target for a terrorist attack because of its proximity to other locations that could be targets.”

Strongly agree9%

Agree24%

Disagree35%

Strongly disagree

32%

n = 305

SHRM Poll: Disaster Planning in Organizations 10 Years After the Sept. 11 Terrorist Attacks ©SHRM 2011

Demographics: Organization Industry

11

n = 302

Industry Percentage

Manufacturing 18%

Professional, scientific and technical services 12%

Health care and social assistance 11%

Finance and insurance 10%

Public administration 6%

Educational services 5%

Accommodation and food services (accommodation; food services and drinking places) 4%

Retail trade 4%

Arts, entertainment and recreation 3%

Construction (construction of buildings; heavy and civil engineering construction; specialty trade contractors) 3%

Transportation and warehousing 3%

Wholesale trade 3%


Demographics: Organization Industry (continued)

12

n = 302

Industry Percentage

Administrative, support, waste management and remediation services 2%

Information 2%

Religious, grantmaking, civic, professional and similar organizations 2%

Utilities 2%

Agriculture, forestry, fishing and hunting 1%

Mining 1%

Real estate, rental and leasing 1%

Management of companies and enterprises 0%

Personal and laundry services 0%

Private households 0%

Repair and maintenance 0%

Other services except public administration 7%


Demographics: Organization Sector

Other

Government sector

Nonprofit organization

Publicly owned for-profit organization

Privately owned for-profit organization

2%

9%

16%

53%

20%

13

n = 296


Demographics: Organization Staff Size

26%

32%

20%16%

7%

14

Note: n = 287. Total does not equal 100% because of rounding.


Demographics: Other

15

Does your organization have U.S.-based operations (business units) only or does it operate multinationally?

U.S.-based operations only 74%

Multinational operations 26%

n = 298

Is your organization a single-unit company or a multi-unit company?Single-unit company: A company in which the location and the company are one and the same

32%

Multi-unit company: A company that has more than one location 68%

n = 301

Are HR policies and practices determined by the multi-unit corporate headquarters, by each work location or both?

Multi-unit headquarters determines HR policies and practices 46%

Each work location determines HR policies and practices 3%

A combination of both the work location and the multi-unit headquarters determine HR policies and practices

51%

n = 213


Response rate = 11%

Sample composed of 306 randomly selected HR professionals from SHRM’s membership

Margin of error +/- 5%

Survey fielded June 9-22, 2011

16

Methodology

For more poll findings, visit www.shrm.org/surveys

Follow us on Twitter: http://twitter.com/SHRM_Research

SHRM Poll: Disaster Planning in Organizations 10 Years After the Sept. 11 Terrorist Attacks

http://www.shrm.org/surveys

http://twitter.com/SHRM_Research

august 31, 2011 shrm poll: disaster planning in organizations 10 years after the sept. 11 terrorist...

Documents