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Montagu Park August 2018 Welcome Scott Riley – General Manager Andrew Dunlop – Parks Leader Benji Krom – Strategic Planner Jodie Saville – Youth and Community Officer Jonathan Marshall – Customer Service Officer – Reception Josh Fraser – Health & Safety Officer Kevin Maguire – Technical Officer – Engineering & Development Lisa Bramich – Payroll & Finance Officer

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  • Montagu ParkAugust 2018

    Welcome

    Scott Riley – General ManagerAndrew Dunlop – Parks LeaderBenji Krom – Strategic Planner

    Jodie Saville – Youth and Community OfficerJonathan Marshall – Customer Service Officer – Reception

    Josh Fraser – Health & Safety OfficerKevin Maguire – Technical Officer – Engineering & Development

    Lisa Bramich – Payroll & Finance Officer

  • Discussion AgendaInformation Share • Existing Background situation• Visitor Type & Trend Breakdown• Income Breakdown • Cost Trends and Breakdown• Cost Comparisons• Recommendations • Questions - as we go!

  • Existing Situation

    Positive:• A quiet, open, and uniquely tree-filled campsite adjacent the Montagu Channel on a

    common tourist route • A growing demand in Tasmania for camping experiences of this type – particularly in

    the nature tourism market• Located close to known recreational fishing grounds of local and state significance

    Negative:• Large pressure on Council’s resources to

    provide support to resolve campsite issues• Unmanageable campsite rules and layout• Informal servicing arrangements• Difficulties surrounding long term campers• Tree Vandalism• Large cost carried by Council (FY 2016/17

    $40,299 - FY 2017/18 $47,099)

  • Visitor Breakdown

    Nights Booked

    local

    tasmania

    interstate

    overseas

    Total Visitors

    local

    tasmania

    interstate

    overseas

    Income

    local

    tasmania

    interstate

    overseas

    • Interstate users tend to stay for a short time only (1-3 days) therefore most impacted by daily/weekly charges

    • Local campers contribute significantly to income due to long term bookings

    Total visitors: 1153

    Total nights: 6833Non local – 947 visitors, 2551 nights

  • Visitor Breakdown

    • Interstate users tend to stay for a short time only (1-3 days) therefore most impacted and potentially able to absorb changes to daily/weekly charges

    • Local campers contribute significantly to income due to long term bookings, however too many long term bookings may prevent short-term, high-value bookings during peak times

    • It is expected that with greater promotion & basic facility upgrades the short to medium stay will increase

    0

    20

    40

    60

    80

    100

    120

    140

    160

    180

    200

    November December January February March April

    Park Occupancy

    Low-value long-term 1-6 month stays$3.30 – $5.00/night

    High-value short-term 1-7 night stays$10.70 - $15.00/night

    Campsite at or over capacity

  • Montagu Park Cost Trends

  • Item Annual CostElectricity 1,350.26General Expenses 398.90Insurance 103.43Maintenance - Caretaker 82.05Works Plus

    - Cleaning 4,161.73- Furniture Maintenance 933.12- Infrastructure Maintenance 9,294.01- Signage 444.00- Tractor Slashing 1,726.63- Vegetation Control 12,557.60TOTAL Works Plus Maintenance 29,117.09

    Phone 304.05SignageWages & Salaries - Direct 29,203.46Wages & Salaries - Direct Oncosts 4,686.10Wages & Salaries - Indirect 3,913.31Wages & Salaries - Indirect Oncosts 1,540.47Waste removal - contractor 3,833.40Depreciation of assets 1,308.00

    TOTAL COSTS 75,840.52

    INCOME- camping fees received 35,540.89

    TOTAL LOSS 40,299.63

    Asset Value at 30 June 2017 52,500.00(toilet/shower blocks, shelters, bbqs)

    Montagu Park Operating Costs2016/17Cost Breakdown

    0.00

    2,000.00

    4,000.00

    6,000.00

    8,000.00

    10,000.00

    12,000.00

    14,000.00

    16,000.00

    Vegetation Control

    Tractor Slashing

    InfrastructureMaintenance

    Furniture Maintenance

    Signage

    Cleaning

    High cost of works & maintenance off-season

    Montagu Park 2016_17

    Montagu Park Operating Costs2016/17

    ItemAnnual Cost

    Electricity1,350.26

    General Expenses398.90

    Insurance103.43

    Maintenance - Caretaker82.05

    Works Plus

    - Cleaning4,161.73

    - Furniture Maintenance933.12

    - Infrastructure Maintenance9,294.01

    - Signage444.00

    - Tractor Slashing1,726.63

    - Vegetation Control12,557.60

    TOTAL Works Plus Maintenance29,117.09

    Phone304.05

    Signage

    Wages & Salaries - Direct29,203.46

    Wages & Salaries - Direct Oncosts4,686.10

    Wages & Salaries - Indirect3,913.31

    Wages & Salaries - Indirect Oncosts1,540.47

    Waste removal - contractor3,833.40

    Depreciation of assets1,308.00

    TOTAL COSTS75,840.52

    INCOME- camping fees received35,540.89

    TOTAL LOSS40,299.63

    Asset Value at 30 June 201752,500.00

    (toilet/shower blocks, shelters, bbqs)

    Works Plus Costs Formatted

    Works Plus Maintenance Cost Breakdown 2016/17

    Post DateDescriptionDept CodeCleaningSignageFurniture MaintenanceInfrastructure MaintenanceTractor SlashingVegetation ControlTOTAL

    31/07/16Business Unit Claim Jul 2016416877.9037.0077.76992.66

    31/08/16Business Unit Claim Aug 2016416309.9537.0077.76170.65407.40226.001,228.76

    30/09/16Business Unit Claim Sep 2016416259.8537.0077.761,030.21465.601,870.42Plumbing repairs & cleaning

    31/10/16Business Unit Claim Oct 20164161,252.4537.0077.766,867.00472.905,803.6014,510.71A1 Tree Trimmers

    30/11/16Business Unit Claim Nov 201641683.3337.0077.76161.70380.73380.701,121.22

    31/12/16Business Unit Claim Dec 2016416808.6737.0077.76923.43

    31/01/17Business Unit Claim Jan 201741637.0077.76114.76

    28/02/17Business Unit Claim Feb 201741637.0077.76440.00554.76

    31/03/17Business Unit Claim Mar 201741637.0077.76147.30262.06

    31/03/17Business Unit Claim Mar 2017416 SP2726,000.006,000.00Tree Trimming

    30/04/17Business Unit Claim Apr 201741637.0077.76114.76

    31/05/17Business Unit Claim May 201741683.3337.0077.76450.65648.74

    30/06/17Business Unit Claim Jun 2017416486.2537.0077.76173.80774.81

    TOTALS4,161.73444.00933.129,294.011,726.6312,557.6029,117.09

    Works Plus Raw Data

    Post DateDescriptionDept CodeDescriptionAmount

    31/07/16Business Unit Claim for July 2016416Cleaning (Infrastructure Maint)877.9

    Signage (Infrastructure)37

    Maintenance (Furniture)77.76992.66

    31/08/16Business Unit Claim Aug 2016416Tractor Slashing407.40

    Horticulture (Vegetation Control)226.00

    Cleaning (Infrastructure Maint)309.95

    Maintenance (Infrastructure)170.65

    Signage (Infrastructure)37

    Maintenance (Furniture)77.761,228.76

    30/09/16Business Unit claim Sept 2016416Tractor Slashing465.60

    Cleaning (Infrastructure Maint)259.85

    Todds Plumbing: service cisterns,Maintenance (Infrastructure)1,030.21

    replace spouting, clean water tanks

    Signage (Infrastructure)37

    Maintenance (Furniture)77.761,870.42

    31/10/16Business Unit Claim Oct 2016416Tractor Slashing472.90

    A1 tree trimmersHorticulture (Vegetation Control)5,803.60

    Cleaning (Infrastructure Maint)973.10

    A1 tree trimmers & work on access rdMaintenance (Infrastructure)6,867.00

    Signage (Infrastructure)37.00

    Maintenance (Furniture)77.7614,231.3614510.71

    30/11/16Business Unit Claim for Nov 2016416Tractor Slashing380.73

    Horticulture (Vegetation Control)380.70

    Maintenance (Infrastructure)161.70

    Signage (Infrastructure)37.00

    Maintenance (Furniture)77.761,037.891121.22

    31/12/16Business Unit Claim for Dec 2016416Cleaning (Infrastructure Maint)808.67

    Signage (Infrastructure)37.00

    Maintenance (Furniture)77.76923.43

    31/01/17Business Unit Claim for Jan 2017416Signage (Infrastructure)37.00

    Maintenance (Furniture)77.76114.76

    28/02/17Business Unit Claim Feb 2017416Maintenance (Infrastructure)440.00

    Signage (Infrastructure)37.00

    Maintenance (Furniture)77.76554.76

    31/03/17Business Unit Claim for March 2017416Horticulture (Vegetation Control)147.3

    Signage (Infrastructure)37.00

    Maintenance (Furniture)77.76262.06

    30/04/17Business Unit Claim for April 2017416Signage (Infrastructure)37.00

    Maintenance (Furniture)77.76114.76

    31/05/17Busines Unit Claim for May 2017416Maintenance (Infrastructure)450.65

    Signage (Infrastructure)37.00

    Maintenance (Furniture)77.76565.41648.74

    30/06/17Business Unit Claim June 2017416Cleaning (Infrastructure Maint)486.25

    Maintenance (Infrastructure)173.8

    Signage (Infrastructure)37.00

    Maintenance (Furniture)77.76774.81

    31/03/17Business Unit Claim for March 2017416 (SP272)Tree trimmimg6,000.006,000.00

    Electricity Costs

    Posting DateDocument No.G/L Account No.DescriptionDepartment CodeProject CodeAsset type CodeDivision CodeResources CodeDimension Set IDAmountUser IDEntry No.Document TypeGen. Posting TypeGen. Bus. Posting GroupGen. Prod. Posting GroupBal. Account TypeBal. Account No.Source CodeSource No.

    6/27/17PI782656350Electricity Old Port Rd 29/3/17-27/6/17422568354.55CIRCULARHEAD\CTUSON1498916InvoicePurchaseGENERALGENERALG/L AccountPURCHASESAURO02

    3/28/17PI771016350Electricity Old Port Rd 23/12/16-28/3/17422568377.59CIRCULARHEAD\CTUSON1478531InvoicePurchaseGENERALGENERALG/L AccountPURCHASESAURO02

    12/22/16PI758996350Electricity - Old Port Rd 28/9/16-22/12/16422568306.36CIRCULARHEAD\CTUSON1454652InvoicePurchaseGENERALGENERALG/L AccountPURCHASESAURO02

    9/27/16PI746206350Electricity Old Port Rd 26/6/16-27/9/16422568311.76CIRCULARHEAD\CTUSON1428581InvoicePurchaseGENERALGENERALG/L AccountPURCHASESAURO02

    1350.26

    Op Costs 1617 & 1718

    Montagu Park Operating Costs

    Full Year2016/17Year to Date:1 July 17 to 28 Feb 18Budget for Full Year 2017/18

    Direct Wages & Salaries29,203.4620,183.0831,589.00

    Oncosts - wages & salary4,686.103,317.536,205.00

    Indirect Wages3,913.312,608.87

    Oncosts - Indirect wages1,540.471,026.98

    Contractors - waste removal3,833.401,305.484,000.00

    Maintenance - paint (Busta)82.05200.00

    Works Plus Maintenance29,117.0923,132.9135,068.00

    Advertising200.00

    Electricity1,350.26335.45

    General Expenses398.90458.021,000.00

    Insurance103.43154.83127.00

    Signage200.00100.00

    Phone304.0578.28300.00

    Depreciation of assets1,308.00763.001,310.00

    Total Costs75,840.5253,564.4380,099.00

    Income - camping fees35,540.8926,838.1033,000.00

    TOTAL LOSS40,299.6326,726.3347,099.00

    Asset Value at 30 June52,500.0043,887.0043,887.00

    - toilets/shower blocks

    - huts

    - barbeques

  • Uncontrolled Costs • Tree Vandalism

  • Uncontrolled Costs • RV Wastes

    • Camping Behaviours

  • $15 $20

    $0$8 $13 $13 $7

    $25 $25 $25 $20

    $75

    $100

    $0

    $40

    $60$50 $49

    $175 $175 $175

    $140

    $0

    $20

    $40

    $60

    $80

    $100

    $120

    $140

    $160

    $180

    $200

    Mon

    tagu

    (s)

    Mon

    tagu

    pro

    pose

    d

    Gre

    ens (

    u)

    Stan

    ley

    RV (u

    )

    Pegg

    s Bea

    ch (s

    )

    Arth

    ur P

    iem

    an (s

    )

    Mac

    quar

    ie H

    eads

    (s)

    Stan

    ley

    C&T

    (s)

    Rive

    rbre

    eze

    (s)

    Cray

    fish

    Cree

    k (s

    )

    Arth

    ur R

    iver

    Cab

    in P

    ark

    (s)

    NightlyWeekly

    Local Park Comparisons$150 $250 NANA $120 $120 $210 $750 $750 $750Monthly $600

    C.H. COUNCIL PARKS & WILDLIFEWEST COAST

    COUNCILPRIVATE

    COMMERCIAL(L

    AND

    LEAS

    ED F

    ROM

    CO

    UN

    CIL)

  • $3.29

    $6.58

    $0.00

    $8.00$7.12

    $3.95

    $7.00

    $25.00 $25.00 $25.00

    $20.00

    $0.00

    $5.00

    $10.00

    $15.00

    $20.00

    $25.00

    Mon

    tagu

    201

    7/18

    (s)

    Mon

    tagu

    201

    8/19

    (s)

    Gre

    ens (

    u)

    Stan

    ley

    RV (u

    )

    Pegg

    s Bea

    ch (s

    )

    Arth

    ur P

    iem

    an (s

    )

    Mac

    quar

    ie H

    eads

    (s)

    Stan

    ley

    C&T

    (s)

    Rive

    rbre

    eze

    (s)

    Cray

    fish

    Cree

    k (s

    )

    Arth

    ur R

    iver

    Cab

    in P

    ark

    (s)

    Monthly

    3 Monthly

    6 Monthly

    Local Park Comparisons – Long TermPer Night Pricing (six month price shown)

    C.H. COUNCIL PARKS & WILDLIFEWEST COAST

    COUNCILPRIVATE

    COMMERCIAL(L

    AND

    LEAS

    ED F

    ROM

    CO

    UN

    CIL)

  • Income

    $15/night$75/week

    $150/month$300/3 months

    $35,500.00$45,000.00 $75,800.00

    $40,300.00 $30,800.00

    $0.00

    0%25%50%75%

    100%

    Current Fees Recommended Break-even Fees

    Income Deficit

    $20/night$100/week

    $250/month$600/3 months

    $30/night$150/week

    $450/month(Approx. only)

    Anticipate ‘real’ additional income of $5,000-10,000 from fee change

  • Montagu Park Cost Trends

  • Revise Price Structure & payment conditions

    • Introduce new simplified fee structure

    Recommendation # 1

    TARIFF Per Night Per Week Per Month 3 Months

    1 Campsite(max. 6 per site)

    $ 20 $ 100 $ 250 $ 600

    subsidisedprice incentive

    • Up-front payment / deposit upon booking • Bookings provided to caretaker at start of season

    TARIFF Per Night Per Week

    1 Campsite(max. 6 per site &

    max. 2 weeks)$ 10 $ 50

    PEAK-SEASON

    OFF-SEASON

  • Recommendation #2

    Simplify management of site• Mark out 4 corners of each campsite and re-number (- $2000)

    – Cost savings anticipated due to time saved around turn-over of customers

    • Re-define caretaker roles and responsibilities & establish head of control for all works to occur on site –

    – cost savings anticipated though avoiding re-work (+ $2000)

    • Honesty box for off-season payment (- $1000)

    • Review informal campsite water trailer due to health risks

  • Recommendation # 3

    Investigate outsourcing management

    • Produce and advertise an ‘Expressions of Interest’ to manage the entire site. All bookings, caretaker, & toilets/ground maintenance. Management may or may not live on-site. Strict fee and site conditions would need to be developed.

    • Investigate services club (LIONS, ROTARY etc) or alternative management

  • Recommendation # 4

    Produce a 5 year plan• Based on the review of next years data, plus the outcome of the ‘Expressions of

    Interest’ to manage the campsite.

    • Include consideration for:

    – Regular price revisions– Water provisions – Upgrades to recreation facilities and trails (- $35,000-70,000)– Re-mapping the park for efficiency in long term management, booking and

    maximising campsite numbers, plus site safety (- $4,500)– Promotional material for distribution to tourism bodies (- $2,000)– Online booking system (- $1,000-5,000)– Permanent managers quarters (- $35,000)

  • Montagu ParkAugust 2018

    Questions ?

  • Montagu ParkAugust 2018

    Thank You

    Montagu Park�August 2018�WelcomeDiscussion AgendaExisting SituationVisitor BreakdownVisitor BreakdownMontagu Park Cost TrendsCost BreakdownUncontrolled Costs Uncontrolled Costs Local Park ComparisonsLocal Park Comparisons – Long TermIncome Montagu Park Cost TrendsRecommendation # 1Slide Number 15Recommendation # 3Recommendation # 4Montagu Park�August 2018Montagu Park�August 2018