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TRANSCRIPT
Company Confidential
Holiday Inn Torino – 18 ÷ 19 Settembre 2014
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Auditor Day 02 – Lo schema ICOP
Presentata da Daniela Carboni – Alenia Aermacchi Presidente AIAD-CBMC
• The International Accreditation Forum (IAF) has produced a document called:
What does society expect from certification ?
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• The IAQG Strategy is to develop and promote implementation of Common Standards, Shared Auditing and Continual Improvement methods and tools;
‒ Assuring Customer Satisfaction through On-Time, On-Quality Delivery of products and services, through the lifecycle
‒ Delivering exactly what the customer ordered, exactly when we agreed to deliver it
Why do we have ICOP ?
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• ICOP utilises the expectation set by society; and
• The ICOP certification scheme supports and underpins the IAQG strategy
• How?
‒ It provides a basis for using common IAQG standards
‒ Offers an efficient mechanism to support supplier control whilst reducing the cost of auditing of suppliers quality management systems through
‒ The shared auditing of suppliers
‒ Providing a database of certified suppliers and the results of their audits
‒ Enables redeployment of member company resources to focus on product safety, quality and process control
Why do we have ICOP ?
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A process for accredited certification of an organisation’s Aerospace Quality Management System (AQMS)
• Industry Controlled:
‒ The IAQG through each Sector provides direct oversight of all AQMS certification activities
• Other Party:
‒ Certifications are completed by accredited certification bodies (other parties) that are recognised through the ICOP process
• ICOP is defined and controlled by the IAQG
What is ICOP ?
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• Benefits:
‒ Globally harmonised and accredited certification scheme that is recognised by major Aviation, Space and Defence companies
‒ Supports supplier approval activities with a recognised quality management system
‒ Uses the process approach to conformance assessment
‒ Focuses on meeting customer expectations
• Risks:
‒ Does not prevent procurement from poor performing suppliers
‒ It is not certification of product
What is ICOP ?
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ICOP is…
ICOP Oversight is…
ICOP is not…
ICOP Benefits include…
•a process used to increase effectiveness and ensure conformance.
•detection of nonconformities and improvement opportunities in the certification scheme.
•supported by all member companies.
•risk and performance based.
• shifting customer focus to product and processes
• industry peers working together to improve quality.
• decreased costs of multi-customer audits.
• validation and promotion of best practices.
• reduced variance in interpretation of requirements.
• availability of an On-line Supplier Information System (OASIS) database with publicly assessable supplier certification data.
• a method of oversight supporting recognition of external (Other) party quality management system certifications
• the aerospace industry managed and globally harmonized process of 9100-series Quality Management System certification
• a cost effective method of supplier approval and surveillance
• standardized and continual improvement driven.
• endorsed and supported by Government/Regulatory agencies (EASA, CAA, ESA etc.)
• risk mitigation to producers and consumers.
•the only method used in managing the supply base.
•prevention in buying from poor performing suppliers.
•certification of product and manufacturing processes.
•a method that prevents human errors.
•a traditional 3rd party certification scheme
•without risks.
What is ICOP ?
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• A method of oversight supporting recognition of external (Other) party quality management system certifications
• The aerospace industry managed and globally harmonised process of 9100-series Quality Management System certification
• A cost effective method of supplier approval and surveillance
• Standardised and continual improvement driven.
• Endorsed and supported by Government/Regulatory agencies (EASA, CAA, ESA etc.)
• Risk mitigation to producers and consumers.
ICOP is ….
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• The only method used in managing the supply base
• Prevention in buying from poor performing suppliers
• Certification of product and manufacturing processes
• A method that prevents human errors
• A traditional 3rd party certification scheme
• Without risks
ICOP is ….
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• A process used to increase effectiveness and ensure conformance.
• Detection of nonconformities and improvement opportunities in the certification scheme.
• Supported by all member companies.
• Risk and performance based.
ICOP oversight is ….
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• Shifting customer focus to product and processes
• Industry peers working together to improve quality
• Decreased costs of multi-customer audits
• Validation and promotion of best practices
• Reduced variance in interpretation of requirements
• Availability of an On-line Supplier Information System (OASIS) database with publicly assessable supplier certification data
ICOP benefits include ….
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ICOP Certification Scheme: EFFICIENT – RECOGNISED - BENEFICIAL
Industry Controlled Other Party (ICOP) Scheme
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• The AQMS Certification Standards:
‒ 9100 – Quality Management Systems – Requirements for Aviation, Space and Defence Organisations
‒ 9110 – Quality Management Systems – Requirements for Aviation Maintenance Organisations
‒ 9120 – Quality Management Systems – Requirements for Aviation, Space and Defence Distributors
• Approach to consistent audit and reporting:
‒ 9101 – Audit Requirements for Aviation, Space, and Defense Organizations
The ICOP Certification Scheme
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• 9104-001 – Accreditation and Certification Scheme Requirements
‒ Sector Management Structure (SMS)
‒ Approved Accreditation Bodies (ABs)
‒ Accredited Certification Bodies (CBs)
‒ Authenticated AQMS Auditors
‒ Auditor Authentication Bodies (AABs)
‒ Training Provider Approval Bodies (TPABs)
‒ OASIS Database Management
• 9104-002 - Oversight
‒ Oversight and surveillance process to ensure conformance to established aerospace industry 9100-series standard accreditation/certification requirements
• 9104-003 – AQMS Auditor Authentication & Training
‒ A common process for aviation, space and defence auditor training and authentication to be utilised by all the IAQG sectors
ICOP Scheme Criteria
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• Data base where all information related to AQMS certifications, auditors and audit results is stored
• General information is publically accessible about:
‒ Accreditation Bodies
‒ Certification Bodies
‒ Certified Suppliers
‒ Training Provider Approval Bodies
‒ Training Providers and Courses
‒ Auditor Authentication Bodies and Authenticated Auditors
‒ The Certified Supplier controls who can view their confidential audit data
• Summary data and reports available to IAQG Members and other key stakeholders (ABs, CBs etc.)
www.iaqg.org/oasis
OASIS: On-line Supplier Information System
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The ‘traditional’ scheme The ICOP scheme
Accreditation
Bodies
Certification
Bodies
Suppliers
accreditation
3rd party
Certification
for ISO 9001
Industry
2nd party
audits
Suppliers
certification
Accreditation
Bodies
Certification
Bodies
Suppliers
Auditors
Industry
Approval
and
Oversight
OEM controlled
(2nd party)
surveillance of
supplier(s)
based on risk
analysis
and product
audit
Other Party
Certification
for 9100/9110/9120
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• Using harmonised international, sector and national standards based on 9104 series requirements
• Through an industry led oversight system at international, sector and national levels to ensure that scheme's requirements are fulfilled (9104-002)
• All Certification Body Auditors that are trained and authenticated against requirements (9104-003)
• Supplier, audit and certification information related to the scheme is collected in the Online Aerospace Supplier Information System (OASIS) database: www.iaqg.org/oasis
ICOP Certification Scheme is controlled
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• Our certification scheme utilises ISO for basic requirements and supplements ISO with Aviation,
Space and Defence (ASD) unique requirements.
‒ ISO 9001 supplemented to 9100 for suppliers
‒ ISO/IEC 17021 and IAF Mandatory Documents supplemented by the 9104 series requirements for Certification Bodies » ISO/IEC 17021 - Conformity assessment — Requirements for bodies
providing audit and certification of management systems
‒ ISO/IEC 17011 supplemented by the 9104 series of requirements for Accreditation Bodies » ISO/IEC 17011 - Conformity assessment — General requirements for
accreditation bodies accrediting conformity assessment bodies
ICOP Certification Scheme: Recognized
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Implementing and managing ICOP
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Other Party Management Team
Other Party Management Team
OPMT Committe
e
IAQG Council
EAQG-OPMT (Europe)
APAQG-JRMC (Asia / Pacific)
AAQG-RMC (Americas)
Acronyms
RMC - Registration Management Committee
OPMT - Other Party Management Team
JRMC - Japan Registration Management Committee
AB - Accreditation Bodies
CB - Certification Bodes
Sector Management Structures
Voting Members; ABs;
CBs; and Industry
Representatives
Voting Members; ABs;
CBs; and Industry
Representatives
Voting Members; ABs;
CBs; and Industry
Representatives
Mission:
• Management and oversight of the 9100 series Aviation, Space and Defence Quality Management System certification program.
Vision:
‒ A measurable IAQG quality management system certification program that is efficient, recognized and brings benefit to all stakeholders
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IAQG - OPMT ++ IAQG-OPMT Chair
+ IAQG-OPMT V-Chair
* Sector OPMT Leader
Europe
Mark Rogers * AgustaWestland
Marie-Laurence Petit Airbus
Giuseppe Leoni AgustaWestland
(Alternates)
Gérard Guerriero Airbus Helicopters
André LaCroix Airbus D&S
? ?
Asia Pacific
Shuji Komori * FHI
Yoshifumi Yasunaga KHI
T.B.N. ??
(Alternates)
Shunichi Tsutsui IHI
Chen Zhongyuan AVIC
Americas
Susie Neal * + UTC Aerospace Systems
Tim Lee ++ Boeing
Dale Gordon Aeroject
(Alternates)
Darrell Taylor Raytheon
John Horan Honeywell
Mike Gusha Lockheed
Voting
Members
Steve Randall UKAS
Kunihiro Tanabe JAB
Bob Cruse ANAB
AB Focals:
Ian Folland EAQG
Becky DeGutis SAE
Yoshitsugu Kanno SJAC
Ind. Assoc. & OASIS Focals:
Ian Folland OPMT Support
Bryan Blunt OASIS Support
Brian Burroughs LRQA
Michihiko Banno BSK
Reg Blake BSI
CB Focals:
Dale Gordon Aerojet
Norbert Borzek
DAkkS
IAF Focal:
IAQG OPMT STructure
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• The organization established in an IAQG sector that manages the application and oversight of the ICOP scheme
• Each sector may use a different name for
this organisation
‒ Reference: EN 9104-001, Definitions, Section 3.24
• In Europe the SMS is made up from:
‒ EAQG Other Party Management Team (OPMT)
‒ Supplemented by national Certification Body Management Committees (CBMCs) within participating countries: A, F, D, I, CH, E, UK
Sector Management Structure (SMS) - Europe
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EAQG Other Party Management Team (OPMT)
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• ICOP implementation, maintenance, control, enforcement, interpretation, and oversight
• Harmonising processes for approval/recognition of:
‒ Certification Body Management Committees (CBMCs) in Europe
‒ Accreditation Bodies (ABs) operating in Europe
‒ Certification Bodies (CBs) operating in Europe
‒ Authentication of AQMS Auditors and Auditor Authentication Bodies (AABs)
‒ Training Provider Approval Bodies (TPABs)
‒ Training Providers (TPs) and AQMS Auditor Training Programs
• Overseeing the activities of national CBMCs
• Performing an annual review of ICOP effectiveness
• Management, review, approval, implementation and modification of EAQG OPMT operating procedures and forms
• Interaction with IAQG OPMT on behalf of Europe
EAQG OPMT Responsibilities
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EAQG OPMT Composition
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EAQG-OPMT ChairMark ROGERS (AgustaWestland)
UK
EAQG-OPMT Vice-ChairMarie-Laurence PETIT (Airbus)
FRANCE
EAQG-OPMT Voting MembersAUSTRIA (CBMC):
Hubert KERN (FACC)
FRANCE (CBMC):
Gérard GUERRIERO (Airbus Helicopters)
GERMANY (CBMC):
Lars-André SCHEIMANN (Airbus)
ISRAEL (CG?):
Michal GALIN (IAI)
ITALY (CBMC):
Giuseppe LEONI (AgustaWestland)
SPAIN (CBMC):
Ainhoa Remirez (ITP)
RUSSIAN FEDERATION (CG?):
To be advised (?)
SWEDEN (CG):
Bertil ALMROTH (SAAB)
SAUDI ARABIA (?):
Khalid ALMADI (AEC)
SWITZERLAND (CBMC):
Guillaume Canonge (Meggitt)
UNITED KINGDOM (CBMC):
Mark ROGERS (AgustaWestland)
Documentation
WG
Bertil ALMROTH
SAAB
OASIS Database
WG
Ian FOLLAND
Oversight WG
Marie-Laurence PETIT
Airbus
EA Representative:
Steve RANDALL
UKAS
CB Representative:
Brian BURROUGHS
LRQA
Training WG
Dominique THIAULT
Safran
EASA
(To Be Advised)
Development
Manager & Secretary
Ian FOLLAND
Space Focal:
André LACROIX
Airbus D & S
Auditor
Authentication Body
Dominique THIAULT
Safran
Invited Supporting
Staff / Observers
(To Be Advised)
IAQG-OPMT
Voting Members:Mark ROGERS (UK)
Giuseppe LEONI (Italy)
Marie-Laurence PETIT (France)
Alternates:? (?)
Gérard GUERRIERO (France)
André LACROIX (Germany)
• Procedure 501 ‒ Constitution and Terms of Reference
• Procedure 502 ‒ Oversight WG Operation and Oversight of
CBMCs
• Procedure 503 ‒ Auditor Authentication Body Process
• Procedure 504
‒ Training Working Group Process
‒ Approval of Training Providers and Training Courses
• Procedure 505
‒ EAQG OPMT Travel Provider for OP Assessors
• Forms
EAQG OMPT Procedures and Forms
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Certification Body Management Committee (CBMC)
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AIAD CBMC Composition:
AIAD-CBMC Chairman
Daniela Carboni
Alenia Aermacchi
AIAD-CBMC MembersAIAD-CBMC Members
T.B.N.
AIAD-CBMC Vice Chairman
Giuseppe Leoni
AgustaWestland
Current EAQG OPMT Representative
Lorenzo Vendrame
GE Avio
Future EAQG OPMT Representative (*)
(*) Stand-in to be nominated
Luca Ferrante
Selex ES
T.B.N.
AIAD-AAB Chairman
Monica Mazzonelli
Alenia AermacchiAIAD-CBMC Oversight Responsible
Database Subteam
G. Leoni
Documentation
Subteam
T.B.D.
OP Assessor’s Group
Oversight Subteam
M. Mazzonelli
ACCREDIA
Riccardo Bianconi
Certification Bodies
DNV ITALIARoberto Suero
ICIMGaspare Corso
RINA SERVICESGianluca Terzi
SAI GLOBALGiuseppe Curletto
TUV ITALIAAlberto Gallotti
UNAVIACertFilippo Anglani
Small Medium
Enterprises
Sabrina Merletti
Training Subteam
T.B.D.
Civil Authorities
ENAC
T.B.D.
Military Authorities
ARMAEREO
Giorgio Orsini
CBMC & AAB
Secretary
Maurizio Madiai
AIAD-AAB Members
T.B.N.
AIAD-AAB Chairman
EAQG-AAB
Representative
Giuseppe Leoni
AgustaWestland
Lorenzo Vendrame
GE Avio
Nicola Izzi
Selex ES
Civil Authorities
ENAC
Rosario Concilio
Training Providers
AZETA INFOTEC
Sergio Manzo
UNAVIA
Roberto del Pezzo
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• AIAD/CBMC/001 Edizione 17 ‒ Schema di Certificazione del Settore Aerospaziale -
Procedura operativa
• AIAD/CBMC/002 Edizione 6 ‒ Procedura di Gestione della documentazione dello Schema
di Certificazione del Settore Aerospaziale Oversight WG Operation and Oversight of CBMCs
• AIAD/AAB/001 Edizione 10 ‒ Processo per l’Autenticazione dei Valutatori Aerospaziali e
dei Valutatori con Esperienza Aerospaziale
• AIAD/TPAB/001 Edizione 4
‒ Processo di Approvazione degli Enti di Formazione (TP) e dei Corsi di Formazione
• AIAD-ACCREDIA MoU
• Moduli
AIAD CBMD Procedures and Forms
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• Certification Body Management Committees (CBMC’s) are:
‒ Sub-divisions of the European sector structure
‒ Nationally based
‒ Associated with National Aviation Industry Associations
‒ Exist where there is a European AB and accredited CB’s wishing to participate in the ICOP Scheme
» Austria, France, Germany, Italy, Spain, Switzerland, United Kingdom
• CBMC’s provide:
‒ National focus
‒ Local language support
‒ More direct link between our industry and the third party accredited certification system
What are CBMC’s
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EAQG OPMT EAQG
Members CBMC
National Aviation Industry Association
Members
Oversight
Auditor Authentication
Body
Training Provider Approval Body
Accreditation Bodies
Certification Bodies
Other Party Assessors
Training Providers
CBMC Co-ordinating with the EAQG OMPT
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• Review and recommending approval / recognition for :
‒ Accreditation Bodies (ABs)
‒ Certification Bodies (CBs)
‒ Auditor Authentication Bodies (AABs)
‒ Authentication of AQMS Auditors (AA and AEA)
‒ Training Provider Approval Bodies (TPABs)
‒ Training Providers (TPs)
‒ AQMS Auditor Training Courses
• Oversight of participants in the national ICOP scheme
• Performing an annual effectiveness review
• Maintenance of documents (e.g. CBMC Procedures) and records
• Interaction with the EAQG OPMT – deployment, feedback, participation
CBMC Responsibilities
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Putting it all togrther:
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Supplier
(CB Client)
ICOP Certification
ICOP
Certification Body (CB)
(9100, 9110, 9120)
Conformance
IAQG
(Supplier Surveillance,
Product/Process Audit)
Certification Recognition Product/Process
Oversight
SMS
AB, CB, and Auditor Approval
Shared Oversight
ICOP
Accreditation Body (AB)
(9100, 9110, 9120)
Conformance DATA
On-line Aerospace
Supplier
Information System
(OASIS)
IAQG OPMT
Oversight of SMS
Europe, Asia/Pacific, Americas
IAQG & SMS
Oversight
International Accreditation
Forum (IAF)
Peer Review
Oversight
IAQG
Member Company
Representatives
ICOP Oversight Scheme
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• Although complex, ICOP is beneficial.
• Why?
‒ Utilising the third party accredited certification framework allows us to demonstrate structure and control to authorities
‒ In Europe the third party accredited certification structure is embedded in European law and enables us to link to regulators more easily
• ICOP has achieved recognition as an effective industry standard for the control of suppliers with EASA (for POA holders and MRO - in progress), FAA, DoD, UK MoD ….. etc.
• Help us to help you ... please promote the benefits of ICOP
• And remember …
ICOP is Beneficial
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EFFICIENT - RECOGNISED - BENEFICIAL
The ICOP Certification Scheme:
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Questions
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