AudioCodes One Voice for Lync

AudioCodes One Voice for Lync

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1One expert team for voice professional services

1One point of contact for voice support

One source for all voice network elements

Market leader in VoIP networking Products Ranked #1 in low and mid density media gateways for service providers Ranked #3 in enterprise session border controllers

Deployed in over than 100 countries in service provider and enterprise networks

Strong brand for quality & performance

Global partnership with leading telecom players

20 years of VoIP expertise

Public since 1999

AudioCodes: A Brief Intro

Strong Global Presence

Worldwide presence: Headquarters: Israel

USA and Canada

APAC: Singapore, Korea, China, India, Australia, Hong Kong

EMEA: UK, France, Benelux, Germany, Russia, Italy, South Africa, Poland

CALA: Miami, Brazil, Mexico, Argentina, Colombia

Global Distribution Network covering more than 100 countries

Support Centers covering all time zones

3 Logistics Centers in North America, EMEA and APAC

Suite of Solutions for Microsoft UC Voice

The only vendor with complete voice solutions offering for Lync

Competitive Position

The only vendor with comprehensive infrastructure for Lync, On-Premise, Hosted or Cloud based

Comprehensive Qualified Lync IP Phones

420HD IP-Phone 430HD IP-Phone 440HD IP-Phone

Qualified as Lync-compatible

HD VoIP with full support for Microsoft’s RTA codec* Full featured Boss Admin* Provisioning via Lync

Simple, secure sign-in Lync contacts displayed on LCD screen (440HD model)

Multilingual support

Lync presence indication

Benefit from full integration with Microsoft Unified Communications

Enhanced “Better Together” support over Ethernet

*Available Phase 2

Comprehensive Qualified Lync IP Phones

Multilingual support includes: English, Spanish, Portuguese, German, French, Italian, Russian, Ukrainian, Polish, Hebrew, Finnish,

Chinese, Korean

Automatic out-of-the-box installation Simple secured PIN Code authentication Fully featured Boss Admin*

Better Together over Ethernet Busy on Busy

Graphic multi-lingual LCD display (128 X 48)

4 programmable soft keys

420HD 430HD 440HD Graphic multi-lingual LCD display

(132 X 64) 6 multi-function keys 12 programmable speed dial

keys 4 programmable soft keys USB Headsets Support

Graphic multi-lingual LCD display (132 X 64)

6 multi-function keys 12 programmable speed dial

keys with presence monitoring Lync contacts with presence

displayed on dedicated LCD screen

4 programmable soft keys USB Headsets Support

*Available Phase 2

Complete Set of Products for All Connectivity Needs

SIP Trunking TDM Trunking Connectivity to Local PBX

Integration with Non-certified

IP-PBX

SBC for connecting to SIP Trunking or existing IP-PBX

Enhanced Gateways for connecting to PSTN or existing PBX

ELIN Gateways for E911 calling

Gateways for analog phones, modems and faxes

Range of densities, high availability and redundancy options

Full suite of SBC & Enhanced Gateways

AudioCodes SBCs and Enhanced Gateways offer investment protection Supporting gradual migration from TDM to Lync, and from PSTN to SIP Trunking using

the built-in Enterprise class Session Border Controller

Secured SIP Trunk connectivity Lync migration support with advanced routing features

TDM and IP-based Private Branch Exchanges Integration

Public Switched Telephone Networks connectivity

Connectivity for analog phones, fax machines

Small Sites Small - Medium Sites Medium - Large Sites Large Sites

Mediant 800 Mediant 1000 Mediant 2000 Mediant 3000

SBC and Enhanced Gateway Enhanced GatewaySBC and Enhanced Gateway SBC and Enhanced Gateway

Mediant 500

SBC and Enhanced Gateway

New in 2014 – Large Scale SBC offering

Large scale Session Border Controllers supporting data-center migration and private or hosted cloud topologies Extending AudioCodes SBC family of SBC Broad, uniform, mini-branch to data center, commonly manageable

Mediant 9000 2,000 - 16,000 sessions

- 12,000 SRTP Available Q1 2014

Software SBC Virtual Edition Server Edition

- Software only. Same capabilities as Mediant 9000 when run on similar HW spec

New - 2014

Pure SBC

AudioCodes SBCs offer Scalable Solution for any Enterprise needs

Supporting gradual growth for Lync Uniform functionality across all scales, interface types and

capacities and capacity

Secured SIP Trunk connectivity IP-based Private Branch Exchanges Integration

Small Sites Medium - Large Sites Very Large Sites

Mediant 4000 SBCUp to 5000 sessions

Mediant 9000 SBCUp to 12,000 sessions

Mediant 2600 SBCUp to 600 sessions

SBC PortfolioFlexibility. Uniformity. Manageability.

Mediant 500

Mediant 2600 Mediant 4000 Mediant 9000

Mediant SEMediant VE

Mediant 800 Mediant 1000 Mediant 3000

Pure SBC

Software SBC

Hybrid SBC

All SBC/Gateways have uniform functionality making it easy to plan and deploy

Configure your SBC in 5 minutes with SBC Wizard

Streamline SBC configuration with SBC Wizard

Quick step-by-step configuration for SIP Trunk and Hosted Services

On-line, up-to-date configuration Database for various partners (IPPBX, UCC, CC, SSW)

Covers all deployment topologies

Advanced configuration can continue, if needed by EMS or WEB

Link: http://www.audiocodes.com/mediant-sbc-configuration-wizard

Part of AudioCodes One Voice Operations Center suite

Full suite of Survivable Branch Appliances (SBA)

Family of Survivable Branch Appliances that can fit any branch location and size

Small Branches Small - Medium Branches Medium - Large Branches

Mediant 800 SBA Mediant 1000 SBA Mediant 2000 SBA

• SBA appliance with Router, access (WAN termination), PoE LAN Switch and firewall

SBA with Integrated access and data services

• RAID1, SSD , dual PS, and recovery utility to allow minimal MTTR

SBA with full resiliency

• Such as SIP Phones and Smartphones integration and recording

Advanced applications

Full modularity of Interfaces

• Advanced call routing, Call Forking and Active Directory look-up

Easy and smooth migration for Lync 2013 branch offices

• Including E911 and Emergency Location Identification Number (ELIN)

Supporting emergency calling standards

AudioCodes Applications for Lync

SmartTAP is a secure, stable and certified solution for Lync that enables the recording of key business interactions.

AudioCodes' Auto Attendant is an Interactive Voice Response (IVR) system that provides enterprises with a powerful and flexible tool to manage inbound calls and deliver them to the intended destinations. Available on Mediant 800/1000 SBA platforms or as a software package.

AudioCodes' Fax Server Application provides enterprises a tool to manage inbound (Fax2Mail) and outbound (Email2Fax) Fax calls.Available on Mediant 800/1000 SBA platforms or as a software package

AudioCodes offers a unique solution for Campus Mobility within Lync environments through comprehensive integration with industry-leading IP DECT platforms.

AudioCodes Applications for Lync - SmartTAP

Main features and capabilities Certified call recording solution for Microsoft Lync

No conferencing resources required

Full support for the Microsoft RTA codec

Remote branch survivability with buffering technology

A simple, easy-to-use centralized management web based interface.

Multiple call search criteria and filtering with customizable display of results

Live call monitoring and quality management

AudioCodes Applications for Lync - Auto Attendant

Main features and capabilities Supports voice activation menus, prompts and Text to Speech

Transfers callers to additional menus and extensions based on

caller input

Different IVR behavior for office open, close and holidays

Automatic Call Distribution (ACD) to agents based on Lync

presence

Graphical User Interface for managing IVR menus and call flow

Allows direct extension reach with minimal DID

Remote online management of the Auto Attendant service

Multi-Language support

AudioCodes Applications for Lync – Fax Server

Main features and capabilities Fax2Mail - Fax is received as email with PDF attachments

Automatic Fax Detection supporting T.38 and T.30 fax protocols

Mail2Fax - Send Faxes from the company email (Office, Home

or Mobile) with attachments (e.g. DOC, PDF, Excel, Power Point,

Images, TXT etc.

Easy to set up - integrates with the enterprise’s Active Directory

(LDAP) and the enterprise’s mail server (SMTP)

Scalable from a few to dozens of fax ports

Support for corporate fax, dedicated fax number for specific

users and combined voice/fax mailbox

Distributed or centralized Fax solution

AudioCodes Applications for Lync – Campus Mobility

Main features and capabilities Integrated with Lync presence, Active Directory

Works in conjunction with Lync clients and IP phones

Offers IP DECT coverage over large area with roaming and seamless

handover

Can scale to support thousands of users

Works in conjunction with Microsoft SBA

Based on a certified Microsoft protocol interface

Supports Lync security features, such as SIP over TLS and Secure RTP

Support a variety of IP DECT systems includes:

AudioCodes One Voice Operations Center

A holistic suite of life-cycle management applications for large scale cloud or premise-based unified communications deployments

Uniformly monitoring, managing and operating AudioCodes’ Session Border Controllers (SBC), Media Gateways and Microsoft Survivable Branch Appliances (SBA), Multi Service Business Router (MSBR) and IP Phones.

New - 2014

Managing Lync Voice Networks

GatewaysE-SBCs

SurvivableBranch

Appliances

IP Phones

Analog Devices

Front end servers

Back end SQL

server

Operations Center

Microsoft SCOM

Lync Voice Administrator

Single point of interface to Lync

Voice OAM&P

IT Administration and Helpdesk

Manage Voice Network alarms

SNM

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Lync Network

Operations center

LDAP

Topo

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oE

CDRs

SNM

P,

HTT

P an

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Alarms

Analyzer*Routing Manager*Session ExperienceElement Manager

Operations Center - Packages

Operations Center

* H2/2014

One Voice Network

Operations Center – Layered Management

WAN

Element and Network Management

Service Monitoring and Assurance

HQ

Faults & alarmsMass operations Installations & configuration

Voice quality monitoring Service creation & routingPerformance & analysis

SBA Pro Connect

A powerful tool for centralized mass installation and updates

of AudioCodes SBA deployment

SBA PRO Connect is design to perform

Update the SBA with the Microsoft Cumulative Update (CU)

Upgrade the SBA to the new Lync version (from 2010 to 2013)

Integration with Microsoft SCOM

SCOM plug-in to monitor the SBAs and Enhanced Gateways through Microsoft centralized System Center Operations Manager

AudioCodes provides a Management Pack that enables users to monitor AC devices (Mediant 1000, 1000 MSBR, 2000, 3000) using the SCOM interface via SNMP protocol Management features include the use of the discovery module, health states, alerts and performance counters

Session Experience Manager

An intelligent analysis tool to monitor the quality of Voice over IP

calls over the entire network

Comprehensive real time network and list views with Both ad hoc

and periodic scheduling statistic reports

Simple and intuitive graphical User Interface for quick problem

root cause analysis with in depth zoom into

specific network elements and logical links

Real time alerts on aggregated data

The Voice Experts @ our Partners Service

Planning & Design

Site Survey, Installation &

Implementation

AudioCodes Academy

Network Voice Readiness

Assessments

24x7 Technical Support

12

6

39

Software Upgrades

Remote Monitoring

Hardware Replacement

Global Logistics

Local Technician Dispatch

Plan

Implement

Operate

AudioCodes professional services are offered via our business partners

Designed to augment technical/logistical capabilities of partners on a global reach

AudioCodes Solutions in Microsoft® Lync™ Server 2013 Environment - Advanced

One Expert Team for All Your Services Needs

AUDIOCODES ACADEMY - Career Development with LyncA full suite of training to develop your technical skills for Lync deployments using AudioCodes

Hands-on certification training

Remote instructor led training

Trainings by local training partners

Online Instructor Led - AudioCodes Solutions in Microsoft® Lync™ Server 2013 Environment - Essentials & Configuration

AudioCodes Solutions in Microsoft® Lync™ Server 2013 Environment - Essentials & Configuration

Certification Training – Participants are awarded with AudioCodes professional certification

Educational Training – Participants are awarded with record of completion

AudioCodes One Voice for Lync

Comprehensive product and service program

Simplifying voice-enablement of Microsoft Lync

Wide product portfolio of voice network elements

Advanced support services and consulting expertise