attitude is a everything choose a positive sales attitude! annual sales conference may 17, 2007

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Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Page 1: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

Attitude is a EVERYTHINGChoose a Positive Sales Attitude!

Annual Sales Conference

May 17, 2007

Page 2: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007
Page 3: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Attitude is Everything.

IT IMPACTS

EVERYTHING

YOU DO.

Page 4: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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The American Heritage Dictionary defines ATTITUDE as a

“state of mind or feeling with regard to some

matter”

Page 5: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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For me, attitude can be defined as one word…LIFE.

• It makes an incredible difference in your LIFE.

• It can be a powerful tool for positive action.

• It can be a poison that cripples you.

• It dictates whether you’re living life or life’s living you.

• It determines whether you’re…

ON THE WAY or IN THE WAY.

Page 6: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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ME & ATTITUDE

Page 7: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Today, let’s discuss how to

turn ATTITUDE intoREAL

ACTION!Follow the Steps to Greatness

Page 8: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

UNDERSTAND THE POWER OF

ATTITUDE

Page 9: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Your attitude reflects YOU.

Focus on the POSITIVE.

Your Setbacks can be Setups for even greater opportunities.

Be committed to change!

Page 10: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Stop Negative Assumptions

They’ll never buy.They can’t afford it.

They’re a pain to work with.They’re just looking for a good deal. They probably already

know what they want.

If I ask for referrals, customers will think I’m pushy.

They’re cheap.

Page 11: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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EVERY Customer Counts!!

Page 12: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Make them Positive...

They will buy if I give them what they want.

They can afford it, if they want it.

They have high standards.They want the best value for their money.

I can help them discover what they want.If customers like

me and my service, they’ll be happy to give referrals!

They will spend on things that are valuable to them.

Page 13: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

TAKE CONTROL OF YOUR LIFE

Page 14: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Your choices TODAY impact your successes TOMORROW.

Happiness is Your’s to create.

Build your attitude from the INSIDE out.

Watch what you say to yourself.

Page 15: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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The BAGGAGE you carry shapes your attitude. “IF-only?”; “What-now?”; “What-if?” The root causes of bad

attitude are-Low Self Esteem, Stress, Fear, Resentment, Anger.

Toss the BAGGAGE and lighten the load.

Page 16: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Buffer Yourself from “Toxic Negativity”

People who are:• Judges and Critics• Professional Victims• Soap Opera Stars• Bitter to the Core

Page 17: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Don’t let negativity affect you…

Page 18: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

RE-FRAME YOUR BAD ATTITUDE

Page 19: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Change your attitude with a change in PERSPECTIVE. Give yourself permission

to love and forgive.

See Failure as an Event.

Don’t Take it Personally.

Page 20: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Pick yourself up…

Page 21: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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“Failures” Who Made It Big...

• Harrison Ford was told early in his career by a studio exec that he’d never make it as a leading man...he didn’t have “it.”

• In high school, Michael Jordan was cut from the basketball team.

• Thomas Edison failed 6000 times before the light bulb.

• Charles Schwab was dyslexic and almost flunked out of Stanford after failing English twice.

• Vanessa Williams was de-crowned Miss. America and has become a an award-winning African-American actress.

Page 22: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

Every failure, obstacle or hardship is an opportunity in disguise. Success in many cases is failure turned inside out. Eliminate the negative attitude and believe you can do anything. Replace 'if I can, I hope, maybe' with 'I can, I will, I must.”

Mary Kay AshFounder of Mary Kay Cosmetics empire

Page 23: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

How do YOU respond to failure?

I’m such an IDIOT! I’ll never try

THAT again!

What can I learn from this

experience?

OR

Page 24: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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•Your attitude is YOUR responsibility… Start managing your emotions.

•Change your perspective.

•YOU determine the value of YOUR life experiences.

Life is 10% what happens to YOU and 90% how YOU respond to it.

Page 25: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

FIND YOUR PURPOSE AND PASSION

Page 26: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Winning…

Page 27: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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You must have VISIONS, GOALS and PLANS to turn attitude into action.

Lack of VISION will make you lose.

Develop a complete GAME PLAN.

Page 28: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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BE PREPARED to take action BEFORE a situation occurs. Victory lies on the

other side of each challenge…

KEEP THE FAITH.

Page 29: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

DISCOVER HOW TO MOTIVATE YOURSELF

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Self-coach through AFFIRMATIONS.

I AM somebody. Yes, I CAN.

Visualize SUCCESS.

Kick yourself in the _ _ _ !

Page 31: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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•Count your blessings daily.

•Get proper rest and exercise.

•Set aside personal time with family and close friends.

•Help someone less fortunate.

•Read and listen to motivational books and tapes.

•Motivation is not permanent.

•Reflect on your victories – things you’ve forgotten that

were special.

•Create an upbeat, positive greeting.

Motivation…

Page 32: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

BUILD SUPPORTIVE PARTNERSHIPS

Page 33: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Hang Around Positive People

Page 34: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Build Your OWN “A – Team”

Network with like-minded individuals…shared values are the

foundation.

Use your Partnerships!

Page 35: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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“Real” Partnerships

Page 36: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Our tools will help YOU create

REAL SYNERGIES

REAL PARTNERSHIPS

REAL ATTITUDES!

Page 37: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Celebrity Special Agent Academy Celebrity Special Agent II…COMING SOON!!NEW !! eTools

– VIP CruisePass

– e-Connect

– Personalized eMarketing

–Celebrity Encore

–Celebrity Passages

“REAL” TOOLS

Page 38: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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CELEBRITY’S EUROPE SITELET

Page 39: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

EMBRACE CHANGE AS A DAILY OPPORTUNITY

Page 40: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

INTRODUCING…..AZAMARA CRUISESSM

Page 41: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Embrace change…it’s inevitable.

Develop a “Whatever-It-Takes” attitude.

Take your time…change doesn’t happen overnight.

Keep your long-term goals in mind.

Page 42: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

LEAVE A LASTING LEGACY

Page 43: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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No matter what you do in life, if you have a positive attitude,

you’ll always be 100%

Page 44: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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According to our alphabet system, if you

assign a numerical value to each letter (1-26), attitude will equal

100%

Page 45: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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A = 1T = 20T = 20I = 9T = 20U = 21D = 4E = 5

ATTITUDE = 100

ATTITUDE IS EVERYTHING!

Page 46: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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Make a difference in the life of someone else and be self-fulfilled.

We can all find the time to GIVE BACK.

Thank YOU for Selling

Page 47: Attitude is a EVERYTHING Choose a Positive Sales Attitude! Annual Sales Conference May 17, 2007

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