attend this practical summit and learn how to · • understanding the shadow traits of digital...
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Aidan McCarthyCatholic Education Western Australia
Head of Digital Transformation
Driving transformation through increased digital capability and proactive cyber resilience
Attend this practical summit and learn how to:
Establish ICT governance and digital service transparency
to create customer-centric
engagement
Build digital capability through
strategic workforce upskilling
Accelerate digital transformation
through effective governance strategies
Encourage an internal digital
culture to accomplish a
seamless digital transformation
Ensure on-going cyber and digital
security analysis to increase resilience
against digital threats
Hear from Leading Digital Government Innovators:
Michael MiddlemissNew Zealand
Parliamentary Service (Top 100 CIO’s 2017 NZ)
Chief Information Officer
Kerrie CampbellFlinders University
Chief Information Officer,Information and Digital
Services
4th - 6th December | Novotel Perth Langley
Rowan DollarDepartment of
Primary Industry and Resources, NT
Chief Information Officer
Warwick CalkinThe University of Western Australia
Chief Information Officer
Jimmy TzimopoulosAustralian Taxation Office
Assistant Commissioner Digital Communications & Identity
Services
ExhibitorsGold Sponsor
PartnersRoundtable sponsor
Networking partnersEndorser
61 2 9247 6000 61 2 9247 6333 [email protected] www.akolade.com.au Designed by
Hear from over 20 digital government innovators:
Mike KovacevicCatholic Education Western Australia
Head of Projects- Digital Transformation Program
Director
Robert Hollamby, Department of Justice and
Attorney General, QLDCloud Integration Architect
Simon BlackNSW Treasury Corporation
Head of IT Strategy & Architecture
Shae HowardDepartment of Finance,
Services & Innovation NSWA/Executive Director, ICT
Procurement
Aidan McCarthyCatholic Education Western Australia
Head of Digital Transformation
Katarina RuszczykDepartment of Finance,
Services & Innovation NSWDirector , Digital Transformation
Ania KarzekDepartment of Human
Services SAManager Digital Transformation
Brooke KnoxTransport for NSW
Director, Industry Engagement and Innovation Partnerships
Jimmy TzimopoulosAustralian Taxation Office
Assistant Commissioner Digital Communications &
Identity Services
Kerrie CampbellFlinders University
Chief Information Officer, Information and Digital
Services
Mitra BharNSW Education
Standards AuthorityChief Information Officer
Rowan DollarDepartment of
Primary Industry and Resources, NT
Chief Information Officer
Warwick CalkinThe University of Western Australia
Chief Information Officer
Michael MiddlemissNew Zealand
Parliamentary Service (Top 100 CIO’s 2017 NZ)
Chief Information Officer
Peter HorthInternational Consultancy
and Delivery ServicesDirector and Principal
Consultant
Lisa Read WhiteInformation Proficiency
Managing Director
Peter OwenRAPID7
ANZ Regional Sales Director
Andrew ConstantineCIO Cyber Security
Managing Director
Derek PatersonEquinix
Public Sector Lead
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Welcome to the Digital Government Summit 2018!
Who you will meet:
What previous attendees had to say
The digital shift is transforming the way government operates and delivers services to citizens. With the whole-of-government Digital WA Strategy aiming to have 75% of government related public transactions completed online by 2020, government departments and agencies are now focused on driving digital transformation through upskilled digital capability and proactive cyber resilience.
With the Digital WA Strategy driving this transformation, Akolade’s Digital Government Summit provides leading case studies exploring a whole-of-government approach to digital transformation, increased digital capability and building cyber resilience. This summit brings together key information, digital and technology experts to deliver case studies, insights and strategies to leverage from technology to accelerate the public sector’s digital transformation.
This program has been designed for senior executives involved in:• Digital transformation• Digital innovation• Digital services• Information technology• Information management• IT security
“I found this event to be a very valuable opportunity to hear and meet with people doing very innovative things in their organisations and it gave me a lot of help in developing the strategies I need to address digital information issues in my organisation.”
– Family & Community Services
“The Digital Government Summit was a great opportunity to hear about the latest trends, case studies and successes in the digital transformation space. Digital Transformation is rapidly changing, and government is risk adverse at best, so it’s always great to catch up with people in similar situations to discuss challenges, opportunities and ideas.”
– Strategic Architects
“Enjoyed hearing about other agencies digital journeys across all levels of Government and the key enablers to digital transformation.”
– ATO
“The Digital Government Summit was a great opportunity to hear about the latest trends, case studies and successes in the digital transformation space. Digital Transformation is rapidly changing, and government is risk adverse at best, so it’s always great to catch up with people in similar situations to discuss challenges, opportunities and ideas.”
- Bayside Council
Past delegate breakdown by state
WASANT
70%15%15%
61 2 9247 6000 61 2 9247 6333 [email protected] www.akolade.com.au Designed by
Shae HowardDepartment of Finance, Services & Innovation NSWA/Executive Director, ICT Procurement
Mike KovacevicCatholic Education Western Australia Head of Projects- Digital Transformation Program Director
Robert HollambyDepartment of Justice and Attorney General, QLDCloud Integration Architect
Rowan DollarDepartment of Primary Industry and Resources, NTChief Information Officer
Lisa Read WhiteInformation ProficiencyManaging Director
Rowan DollarDepartment of Primary Industry and Resources, NTChief Information Officer
Mitra BharNSW Education Standards AuthorityChief Information Officer
Agenda
Conference Day OneTuesday 4th December 2018
Registration opens
Opening remarks from the Chairperson
Strategically leveraging cloud and AI technologies to maximise efficient digital delivery services• Exploring the possibilities of cloud and AI within government to
accelerate transformation• Examining benefits of workforce mobility through the
implementation of innovative digital devices• Realising the struggles of the public sector in adopting digital
service delivery and implementing strategies to collaborate with other departments
Increasing digital capability through new digital platforms
8:00
9:10
9:50
9:00
Presentation by Dell11:50
Building digital resilience through strategic infrastructure
Case Study: NSW Education Standards Authority: Exploring emerging technologies and its applicability to education• Examining the role of technology in curriculum and how it is
changing in this digital era• Understanding how the influence of technology is enhancing student
experience• Exploring the benefits of the use of technology in online
assessments
1:30
International KeynoteCase Study: New Zealand Parliamentary Service: Our digital journey • Exploring the challenges associated in harnessing digital
technologies and digitalising NZ Parliament• Enabling better customer experience by evaluating their current
digital service delivery strategy• Examining their digital journey so far and the lessons learned
along the way
Michael MiddlemissNZ Parliamentary Service, New Zealand –Original D7 memberChief Information Officer
Michael MiddlemissNZ Parliamentary Service, New Zealand –Original D7 memberChief Information Officer
12:30 Networking luncheon
Follow this eventTweet about this event using#digigovwa and @AkoladeAustfor event and industry updates!
Hayley TurnerDarkTraceCountry Manager, Australia
Derek PatersonEquinixPublic Sector Lead
Peter OwenRAPID7ANZ Regional Sales Director
When machine fight machines: Cyber battles and the new frontier of Artificial Intelligence• Navigating new types of cyber-threats, including weaponized AI• Adopting an ‘immune system ‘model for cyber security, powered
by machine learning• Overcoming the limitations of the legacy approaches to
information security
2:10
Interactive Roundtable Session• Roundtable 1: Exploring innovative methods to enable enhanced
digital capability within the public sector
• Roundtable 2: Initiating cyber security strategies to remain resilient against external digital threats
• Roundtable 3: Leveraging new technologies to capitalise on digital transformation and optimise efficiency
2:50
Afternoon refreshments3:30
Ania KarzekDepartment of Human Services SAManager Digital Transformation
Digital ethics: The next frontier of digital transformation• Understanding the shadow traits of digital transformation• Developing and maturing capabilities to ensure ethical
transformation• Considerations for the future of digital government in a contested
world
4:40
Brooke KnoxTransport for NSW Director, Industry Engagement and Innovation Partnerships
Case Study: Transport for NSW’s continuous push for Digital First through enhanced technology• Future Transport Digital Accelerator – collaboration between the
public and private sector • Co-developing with industry to deliver new technology solutions• Using analytics to enable operational agility, flexibly and scalability
4:00
Closing remarks5:20
Morning refreshments
Panelists:
10:40
• Exploring current cyber challenges within government organisations and the risks associated with ICT architecture
• Evaluating your current ICT architecture and realising whether it should be upgraded to protect against digital threats
• Realising the implications of cyber risks within government agencies and how to establish a proactive security strategy
Panel Discussion: Evaluating and improving ICT architecture to address contemporary digital challenges
11:10
Spotlight Presentation: Information Proficiency10:30
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Post Conference WorkshopsThursday 6th December 2018
12:30
Embracing digital identity to interact with government services effectively and efficiently• Simplifying customer experience to initiate an efficient government
service delivery• Assessing how the Trusted Digital Identity Framework can optimise
your government organisation’s business strategy• Exploring how GovPass will change online government services and
evaluating the challenges associated with it
11:50
Kerrie CampbellFlinders UniversityChief Information Officer, Information and Digital Services
Case Study: Flinders University’s digital journey: Moving towards an agile culture• Exploring Flinders University’s digital journey and realising the steps
to begin this journey• Highlighting the issues faced when transitioning to an agile
workforce and the effect of agility on digital delivery and adoption• Examining the power of a customer-centric structure and culture
and the effect of this in the long-term
9:10
Case Study: Digital NSW – NSW’s journey to better services for citizens• Building capability – exploring the DNA LAB• Exploring the Digital Design System to give public servants the tools
to deliver better services• Building a digital community – a look into GOVDC
11:00
Peter HorthInternational Consultancy and Delivery ServicesDirector and Principal Consultant
Andrew ConstantineCIO Cyber SecurityManaging Director
Warwick CalkinThe University of Western AustraliaChief Information Officer
Encouraging digital leadership to drive transformation and innovation across the sector• Ensuring that senior level managers become digital motivators to
promote effective and long term digital transformation• Highlighting the digital challenges your organisation faces and
collaborating to acquire digital solutions • Exploring easy strategies that organisations can use to promote
digital leadership
1:30
Workshop A: Implementing strategies to integrate digital platforms to capitalise on better digital service delivery
Workshop B: Maintain ongoing cyber security within government organisations
• Increasing the proficiency of current ICT systems and architecture through the integration of new digital platforms such as cloud and AI
• Utilising data and analytics to improve decision making and accelerate the rate of transformation within your organisation
• Reshaping your business models, process and workforce engagement to align with your digital transformation agenda
• Realising the digital expectations of the community and ensuring your organisation delivers seamless service delivery
• Ensuring organisations have a clear digital strategy to capitalise on citizen engagement and improve service delivery
• Developing a comprehensive communication strategy to ensure effective and secure digital communication with customers and stakeholders
• Exploring how the ISO 27001 can assist organisations in keeping information assets secure and maintain ongoing security analysis of internal infrastructure and systems
• Mitigating cyber risks through an effective protection, detection and response strategy• Realising the common mistakes organisations suffer when attempting to become cyber
resilient• Upgrading ICT/IST infrastructure to effectively combat against cyber and digital threats • Ensuring network security to avoid system compromise, data breaches and loss of
sensitive information• Developing secure end-to-end communication systems within organisations and to
customers and stakeholders
Networking luncheon
9:00
12:00
1:00
Morning refreshments10:30
Conference Day TwoWednesday 5th December 2018
Implementing whole-of-government approach through effective governance
Opening remarks from the Chairperson9:00Rowan DollarDepartment of Primary Industry and Resources, NTChief Information Officer
Jimmy TzimopoulosAustralian Taxation OfficeAssistant Commissioner Digital Communication & Identity Services Program
Kerrie CampbellFlinders UniversityChief Information Officer, Information and Digital Services
Rowan DollarDepartment of Primary Industry and Resources, NTChief Information Officer
• Exploring the moral and ethical landscape associated with digital assets and the responsibility that government organisations have to the public
• Ensuring government agencies are in compliance with their privacy and security governance strategy
• Establishing internal awareness in order to encourage an ethical and responsible ICT environment
Panel Discussion: Understanding the moral and ethical considerations associated with new technology
9:50
Panelists:
Aidan McCarthyCatholic Education Western AustraliaHead of Digital Transformation
Ania KarzekDepartment of Human Services SAManager Digital Trans-formation
Shae HowardDepartment of Finance, Ser-vices & Innovation NSWA/Executive Director, ICT Pro-curement
Katarina RuszczykDepartment of Finance, Services & Innovation NSWDirector, Digital Transfor-mation
3:00 Afternoon refreshments
Case Study: Catholic Education WA(CEWA): Implementing an effective digital strategy to accelerate the transformation progress• Exploring Catholic Education’s digital transformation journey and the
challenges associated with this• Realising how data and analytics has enabled CEWA to accelerated the
transformation progress • Analysing the digital and business platforms that have given rise to the
LEADing Lights Initiative to ultimately transform education across the state
2:10
Automating government digital services to better service delivery• Transforming underlying infrastructure into codes and templates• Exploring which digital platforms deliver effective government services• Exploring automated, repeatable, reliable deployments within your organisation
3:30
Building a digital skilled workforce: Practical steps for industry and government employers• Building internal digital capability towards best-practice cyber awareness
for all staff• Re-evaluating your current digital literacy plan and develop workforce
frameworks to identify and plug skills gaps in the ICT skills of existing staff• Reduce and mitigate risk by empowering the public sector to boost
investment in internal digital security workforce development
4:10
Closing remarks from the chair and end of day two4:50
Aidan McCarthyCatholic Education Western AustraliaHead of Digital Transformation
Mike KovacevicCatholic Education Western Australia Head of Projects- Digital Transformation Program Director
Robert HollambyDepartment of Justice and Attorney General, QLDCloud Integration Architect
Simon BlackNSW Treasury CorporationHead of IT Strategy & Architecture
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