att flexible reach presentation

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Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.

AT&T IP Flexible Reach

Your NameCompany NameDate



Agenda

• Convergence

• AT&T’s VoIP Portfolio

• AT&T Best in Class in VoIP Services

• AT&T IP Flexible Reach

• Virtual Telephone Numbers (VTNs)

• Calling Plans

• Availability

• E911

• AT&T BusinessDirect® & Reporting

• Summary



Enterprise Benefits

Applications

Application Infrastructure

NetworkingFabric

Access

Take Advantage of Services Over IP

Optimize Your Application Infrastructure

Enable Your Network with MPLS

Integrate Mobile and Fixed Access Options

AgilityIncreasing time-to-market and workflow responsiveness

ControlStrengthening visibility and real-time adaptability across the enterprise

SecurityProtecting against the unexpected

PerformanceEnhancing operational efficiencies and productivity

“How can I improve productivity?”

“How can I better integrate business applications?”

“How can I manage my costs more effectively?”

“How can I ensure the security of my business?”

Enterprise Drivers IT Landscape

4 Points of Convergence

Key Considerations for Convergence

and Voice Over IP



AT&T’s Business VoIP Services Portfolio



* The Forrester Wave TM: US Enterprise-Class VoIP Services, Q1 2007 by Lisa Pierce, 2/9/07

The Forrester Wave is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.

“AT&T’s Current Offering Is Best In Class In US Enterprise-Class VoIP Services”

*

AT&T: Highest Scores in

• SIP Trunking

• Breadth of Offering

• Hosted VoIP Services

• VoIP Conferencing

• Managed IP PBX

• Flexibility (machine-to-machine)

• Planned Product/Feature Enhancements: Managed IP PBX

AT&T Is Delivering Today:

“Provides the greatest breadthof Managed IP PBX Services.”*

AT&T Is Investing for Tomorrow:

“AT&T leads all other providersin planned feature

enhancements for 2007.”*

Analyst Recognition




SIP “trunking” service delivering integrated access for customer PBX systems

True “All Distance” calling –Local, Long Distance, and International Voice, and Data on a single network

Highlights

• VoIP calling solution with unlimited local & on-net calling with competitive long distance plans

• Provides same features as Local service plus value added capabilities – for example, E911 Local Number Portability, Virtual Telephone Numbers

• Available with IP PBX, TDM PBX, Key Systems (analog telephones) & AT&T Voice DNASM

Ask me about Virtual

Telephone Numbers

Off-NetSites

TDM PBX/Key Systemwith IP Flexible Reach

IP PhonesBranch Office

PSTN

AT&T GlobalMPLS Network

BE

NGBE

BE

BE

AT&T

CCE

Global Client Support Center

AT&T Toll FreeService

AT&T 4 ENetwork

BE = Border Element NGBE = Network Gateway Border ElementCCE = Call Control Element All sites connected via MIS/PNT

AT&T LocalServices

“off-net”

“on-net”

Examples of certified IP PBXs

IP PBX withIP Flexible Reach




for Key Systems (Analog Telephones)

Version 1.0

• Optional failover to the PSTN for added backup

• Transparent deployment – Quintum Tenor® switch appears like the PSTN to the analog key system

• Connects any brand analog key system – One solution for all locations

• VoIP switch is simple to deploy, easy to configure & requires no modification to the existing key system

SIP “trunking” service delivering integrated access for customers with analog systems

Provides an elegant migration path to VoIP

Highlights

AT&T Global MPLS Network

Key System/ Analog Phones

PSTN

Tenor VoIP Gateway



Voice Quality of Service

•Class of Service with 25 different profiles optimizes voice & data application performance

•Dynamic bandwidth allocation supporting bursting of data during voice idle periods

•Silence suppression for up to 50% reduction of per call packets

• Industry leading call compression capabilities

Multiple Call Types

• IP On-Net to IP On-Net

• IP On-Net to PSTN Off-Net

• Inbound /Outbound Local Calling

Interoperability with traditional and next-generation PBXs

•Traditional PBX/Key system interfaces

–Support CAS, PRI & analog signaling

• IP PBXs interfaces

–Cisco, Avaya, & Nortel

AT&T Management

•Centralized Dial Plan administration and maintenance

•Network QoS monitoring & management

•Network Performance Reporter –Web portal for Call Detail Reports

•Service Level Agreement - Site Availability

Virtual Telephone Numbers

FeaturesAsk me about

Virtual Telephone Numbers



Assign a telephone number

from anywhere within AT&T’s

business VoIP local footprint to

a phone that is not physically

located within your location’s

local calling area

*VTNs assigned from any local calling area within the nationwide AT&T VoIP local footprint

Virtual Telephone Numbers (VTNs)

Highlights

•Centralize inbound calls to a common location

•Extend capabilities of IP-PBXs

•Simplify management of enterprise calling



Virtual Telephone Numbers (VTNs)Centralized Call Delivery

• Assign VTNs from any local calling area

• Allows a single site to support telephone numbers from multiple local calling areas

• Routes calls originating from across the country and answer them at a central location

• Allows outbound calls from a central location to a remote area, from the remote area the call is considered a local call (free)

Managed Router(4)

(6)

(3)

(1)

(5)

Dials 908-555-1234

Dials 770-555-5678

answers 213-555-9876 answers

312-555-4321

answers 908-555-1234

answers 770-555-5678

(2)

Dials 312-555-4321

AT&T Global MPLS Network

Call Flow

1. End-user dials VoIP Customer

2. LEC passes call to LNS

3. VoIP network establishes path to client hub site

4. Managed Router sends call to IP PBX

5. IP PBX establishes connection to handset over client’s data network

6. Phone rings and call established

PSTN

IP Flex Reach

NGBE

IP BE

CCE = Call Control ElementNGBE = Network Gateway Border ElementIP BE = IP Border ElementPSTN = Public Switched Telephone Network

AT&T

CCE



Virtual Telephone Numbers (VTNs)Branch Office IP PBX Extensions

•Maximize investment of your existing IP PBX

•Assign telephone numbers for branch office sites

supported by a single centralized IP PBX

•Use your existing IP data network to conveniently

distribute the calls to your branch office sites



US Long Distance (Plan A)

• Unlimited on-net calling

• Off-net per minute for LD and international calling

Local and Long Distance Plan (Plan B)


• Unlimited inbound and outbound Local calling

• Off-net per-minute for LD and international calling

Local and Long Distance Package (Plan C)


• Unlimited inbound and outbound Local calling

• Off-net “included” long distance minutes – 1,750 minutes/concurrent call

• Off-net per minute for LD (over included minutes) & international calling

3 Calling Plans

(All plans selected on a per site basis)



AT&T IP Flexible Reach Service Footprint

Richmond

SeattleTacoma

PortlandSalem

Eugene

Los Angeles

AnaheimSan Diego

Riverside/San Benandino

Phoenix

Sacramento

San FranciscoSan Jose

OaklandSalt Lake City

Denver

Dallas

Austin

San AntonioHouston

AtlantaBirmingham

ChattanoogaNashville

Minneapolis

Omaha

Kansas CitySt. Louis

Chicago

Milwaukee

Columbus

Detroit

IndianapolisCincinnati

SyracuseRochester

Buffalo

PittsburghBaltimore

Washington, DC

KnoxvilleCharlotte

RaleighGreensboro

Jacksonville

Orlando

Ft. Lauderdale

Miami

Tampa

Philadelphia

AlbanyBostonWorcester

Springfield

ProvidenceNew HavenHartfordStamfordNassau-SuffolkNew York CityNewarkBergen-PassaicMiddlesexJersey City

El Paso

Lubbock

Springfield

Washington

Oklahoma City

Tulsa

Fresno

Danville

Little Rock

Toledo

Dayton

AkronYoungstown

Reno

Las Vegas*

Grand RapidsLansingSaginaw

WichitaBloomington

Kansas City

Laredo

Madison

South Bend

Evansville

Northeast WI

Ft. Smith

Waco

BakersfieldMontereySan Luis ObispoStockton

Beaumont

Corpus Christi

Brownsville

Midland

IllinoisRock IslandSpringfieldPeoriaRockfordChampaign/Urbana Cleveland

1/31/07

Note: Cities listed may not have 100% coverage. Please work with your Account Manager to determine if coverage is available for your specific locations.

Currently AvailableTentatively Available 3Q 2007 * May not be available until 4Q 2007



For Local and LD or Local and LD Package options …

• E911 is supported only for calls made from the registered location within the business VoIP local footprint (including AT&T owned

local service facilities)

• Only one registered location address and one call-back number for all users served by a given PBX / IP-PBX

• 911 calls made from any location other than the registered location will not be supported

For US LD only plan

• 911 calling is not supported. A traditional

POTS line needs to be actively maintained to support 911 calling

AT&T strongly recommends alternate means of accessing 911 services at every site

E911 for Clients utilizing a PBX or IP PBX

PSTN

AT&T Global

MPLS Network

IP PBX

TDM PBX

ILEC

Global Client Support Center

911

PSAP

AT&T

CCE

CCE = Call Control Element

PSAP = Public Safety Answering Point

Local & LD Local & LD



AT&T BusinessDirect® Portal and Reporting

eBill

View invoice details, analyze billing adjustments, see payment history, pay bills online

• Monthly Summary Report

• Monthly US Off-Net Summary Report

• VoIP Call Detail Report

eOrder

Enter multiple requests for service or change in service with single online order.

eMaintenance

Create and track trouble tickets from multiple online locations.



VoIP Watch Dog QoS Monitoring

• Continuously monitoring the network paths between customer sites with traditional PBXs for voice quality.

• Each network path is probed once every 10 seconds, to provide early notification of any impacts to VoIP call quality.

• Based on “R” Factor thresholds, auto-tickets are created for possible network reroutes around congestions.

“R” factor (ITU G.107, May 2000)

• Utilizing the ITU “R” Factor VoIP Standard

Watch Dog Monitoring



Summary

� Local, US Long Distance and International any reach calling via a

single network

� Optimization of bandwidth via converged voice and data onto single

network

� Class of Service with 25 profiles optimizes application performance

� Web-based e-management and service reporting allows you to easily

manage your network

� Local Number Portability

� Includes DID, DOD & Toll-Free terminations

� Virtual Telephone Numbers

� Full Local Service:

�Supports both IP & legacy PBXs�911/E-911, N11

�Caller ID w/Name

�Blocking Options

�Directory Listings



Thank You!!

att flexible reach presentation

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