at&t and cisco reduce state spending state of florida with telepresense

Reduce Travel Costs,Reduce Travel Costs,Improve Productivity,Improve Productivity,Award Winning Telepresence SolutionsAward Winning Telepresence Solutions

Peter V. KeileyPeter V. Keiley - IP Applications SpecialistApril 24, 2009

© 2009 AT&T Intellectual Property. All rights reserved.

Agenda

• Every Day Challenges– Efficiencies, Budgets, Collaboration Needs

• Current Affairs – State of Florida

• Government Catches HeatCatches Heat on High Travel Costs

And …And …

• Solutions to Help GovernmentSolutions to Help Government

• Reduce CostsReduce Costs, Improve ProductivityImprove Productivity

• Go-Green

"The AT&T Telepresence Solution is the latest example of how we're helping enterprises to improve 'business velocity''business velocity' by enabling them to move quickermove quicker and make better business make better business decisionsdecisions,“ Ronald E. Spears AT&T Group Vice President


Everyday Challenges Customers Are Facing

2 Budget Pressures –

How do we drive costs out of our business?

How do we grow revenue with less resources?

How do increase execution given the current economic conditions?

3 Collaboration –

How do we spur innovation?

How do we enhance information sharing between internal and external partners

How do we increase our

speed to market?

1 Organizational

Efficiencies -

How do we get the

most out of our people assets?

How do we

increase customer satisfaction?

How do we

respond to competitive threats and changing market

conditions quickly?

1

2

3

State of Florida facing similar challenges • moving the State more and more to a performance-based

organization, holding ourselves accountable to serve you better

• changes in the way the State does business

• close look at all our operations from a process and financial efficiency standpoint


*Worldwide Mobile Population 2007 – 2011 Forecast, IDC, December 2007

Market Realities Create Need for Collaboration

Business is becoming more geographically dispersedgeographically dispersed

Worldwide mobile worker population to grow from 759M (2006) to 1B (2011)*

Need for fast, securefast, secure and effective effective communicationscommunications

Growing pressure to cost controlcost control

Desire to integrate multiple interfaces and application

Call to Go-Green InitiativesGo-Green Initiativesreduce environmental impactsreduce environmental impacts


Top 10 CIO Business Priorities for 2008

Delivering better servicebetter service to customers1

Improving business processesImproving business processes1

Contributing to the creation of new business strategies3

Cutting costsCutting costs4

Coming up with innovative new products and services5

Generating more business from new and current customers6

ImprovingImproving workforce productivityproductivity6

Ensuring business continuitybusiness continuity8

Complying with regulatory requirements9

Differentiating my company from competitors through the use of IT

10

* Source: 2007 Survey – CIO Insights

State of Florida Challenges

High Costs of Private Travel – has produced High Costs of Private Travel – has produced multiple negative press articles. multiple negative press articles. Spending under heavy, public scrutiny. Spending under heavy, public scrutiny.


The Sunshine State - Florida

““Florida’s economy is being tested in ways we haven’t Florida’s economy is being tested in ways we haven’t seen in decades … our number-one priority is to direct seen in decades … our number-one priority is to direct these dollars toward projects that will create jobs and these dollars toward projects that will create jobs and stimulate Florida’s economy ”stimulate Florida’s economy ” Source: Charlie Crist, Governor State of Florida

changeschanges in the way the State does business

need the right frameworkright framework from which to operateto operate

moving the State more and more to a performance-based organization, holding ourselves accountable to serve you betterserve you better

close look at all our operations from a processprocess and financial efficiencyfinancial efficiency standpoint.

April 1, 2009:Florida will receive $168 million in federal stimulus money to pay for projects that reduce energy use, greenhouse gas emissions and improve energy efficiency


..

..

Government catches heat Government catches heat over high cost travelsover high cost travels

GOVERNMENT

Lt. Gov. Jeff Kottkamp's travel expenses blastedFlorida's lieutenant governor, Jeff Kottkamp, is coming under increasing criticism for his travel-spending habits at taxpayer expense.

Friday, February 27, 2009 – Florida Sun-Sentinel

In two years, Floridians paid $700K for Lt. Gov. Jeff Kottkamp's travel and protection

March 23, 2009 – Miami Herald

Florida Governor Charlie Crist is catching heat over his political travel plans. Several state newspapers are requesting information about who pays when the governor flies for political business.


The High Costs of Travel – Reduced Productivity, Higher Total Costs

Travel Expenses Blasted:

• (2) Years / $700K expenses for Travel and Protection(2) Years / $700K expenses for Travel and Protection– Included: Personal Chauffeur, Bodyguard, Multiple Airplanes and

three sport utility vehicles stationed around the state– Flights: 34 times. The plane made another 24 flights to pick up Lt.

Gov. Kottkamp or return after dropping him off. Most of those flights were empty, except for a pilot and co-pilot. 58 Ttl Flights

• PLUSPLUS – undisclosed Governor Crist air travel’s

• Negative PressNegative Press Against Senior Government Officials

• Down timeDown time of air-travel, impacts face-time with citizensimpacts face-time with citizens

• High Travel Costs also impact Negative Go-GreenNegative Go-Green Initiatives

Over $1M in Air Travel expense could be reduced/eliminatedOver $1M in Air Travel expense could be reduced/eliminated

The Power of ‘2’ The Power of ‘2’ Solutions – from Industry LeadersSolutions – from Industry LeadersAT&T and CiscoAT&T and Cisco


Unified Communications … just what is it?

1. Voice and telephony: includes fixed, mobile and soft telephony, as well as the evolution of PBXs and IP-PBXs. Also includes live communications, such as video telephony.

2.2. Conferencing:Conferencing: includes separate voice, video and Web conferencing capabilities, as well as converged unified conferencing capabilities.

3. Messaging: includes e-mail, which has become an indispensable business tool, voice mail and UM in various forms.

4. Presence and IM: increasingly central role in the next generation of communications. Presence services, in particular, are expanding to enable aggregation and publication of presence and location information from and to multiple sources. This enhanced functionality sometimes is called “rich presence.”

5. Clients: Unified clients enable access to multiple communication functions from a consistent interface; different forms, including thick desktop clients, thin browser clients and mobile PDA clients

6. Communication applications: applications directly integrated communication functions. Key application areas include consolidated administration tools, collaboration applications, contact center applications and notification applications. Eventually, other applications will be communication-enabled. When business applications are integrated with communication applications, Gartner calls these CEBP.

..


AT&T and Cisco Telepresence – What is it?AT&T and Cisco Telepresence – What is it?

The AT&T Telepresence Solution offers an "in-person" meeting experience.

The business to businessbusiness to business multipoint meet-me bridging capability allows you to meet with employees, suppliers, partners, in multiple locations around the world, while retaining a high level of securityretaining a high level of security on your VPN network.

The AT&T Telepresence Solution is a fully managed, turn-key, scalable service offering a "life-size" in person experiencelife-size" in person experience.

In our rapidly changing world, businesses need the ability to In our rapidly changing world, businesses need the ability to change course quickly, collaborate globally, and streamline change course quickly, collaborate globally, and streamline

decision making.decision making.


Why Telepresence?

Organizational Efficiencies

• Reduce Costs (Total Costs of OwnershipTotal Costs of Ownership / TCO)

End-user Productivity & IT Staff Productivity

• ImproveImprove Employee ProductivityProductivity / ConnectivityConnectivity

• EnhanceEnhance Customer ExperienceExperience

• Eliminate riskEliminate risk and increase productivityincrease productivity with improved business continuitybusiness continuity

• Open Standards

• Changing Communications / Changing Expectations / Changing Needs / Changing Technologies

Impacting

• InternalInternal (Employees) and ExternalExternal (Citizens, Customers)

Why


AT&T and Cisco Solutions that provide POSITIVE impact bottom line for State of Florida

AT&T & Cisco deliver a AT&T & Cisco deliver a Return On Investment within monthsReturn On Investment within months..

• Immediate ReductionImmediate Reduction of Air Travel and other ExpensesExpenses

• Improved Abilities to be at many places at one timemany places at one time

• ImprovedImproved Government Official ProductivityProductivity, ConnectivityConnectivity throughout the State of Florida

• Enrich Business ContinuityBusiness Continuity in event of Natural or Man-Made Disasters

• And …And …

• Provide Positive Press RelationsPositive Citizen Relations, Go-Green-Initiatives


Transform how business gets done – the AT&T and Cisco Telepresence Solution

The AT&T Telepresence Solution is the first global end-to-end managed, inter-company (B2B) Telepresence solution.

• Combines the strengths of:

– AT&T'sAT&T's global networkingglobal networking capabilities with

– Cisco's TelePresenceCisco's TelePresence technology &

– deliver unique fully-managedfully-managed, scalablescalable, highly securesecure and reliablereliable environment.


AT&T Positioned in the Leaders Quadrant for 2008 U.S. Wireless Services Provider Magic Quadrant. (August 2008)

AT&T is listed in the "Leaders Quadrant" for US, Global, Asia/Pacific and Pan-European Gartner Magic Quadrants for Network Service Providers.(1H08)

Network

Product Portfolio“Leader” in all four of Gartner’s regional Network Service Provider “Magic Quadrants” – 08/2007

“Visionaries Quadrant” for Magic Quadrant for U.S. Managed Remote-Access and Mobility Services, 2007

Frost & Sullivan 2008 North America Company of the Year Award for technological leadership, commitment to customers, strategic direction, and overall financial performance as the largest North America telecommunications service provider in North America. (July 2008)

Telepresence Rated # 1

Rated # 1

Rated # 1 – Enterprise Voice Equipment Rev.

Rated # 1 – Enterprise Telephony Revenue

Rated # 1 – Enterprise IP Telephony Revenue

Network

Cisco Product Portfolio

Fortune magazine has named AT&T as America's Most Admired Telecommunications Company. AT&T has topped the America's Most Admired list for its industry in 11 of the past 14 years. AT&T joins an elite group of other corporate leaders ranked No. 1 in their industries, including General Electric, Genentech, UPS, Procter & Gamble, and Berkshire Hathaway. (March 2009)

AT&T & Cisco Global Industry Recognition


Resources:

AT&T and Cisco TelePresence Solutions:AT&T and Cisco TelePresence Solutions:

http://www.business.att.com/enterprise/Service/eb_application/eb_conferencing/eb_telepresence/

http://www.att.com/gen/press-room?pid=2820

Press Releases:Press Releases:

http://www.business.att.com/enterprise/resource/Service/unified-communications-enterprise/conferencing-services-enterprise/telepresence-enterprise/Press_Release/

PodCastPodCast:

http://www.att.com/gen/press-room?pid=6158&cat=68&u=618http://www.att.com/gen/press-room?pid=6158&cat=68&u=618

http://www.youtube.com/watch?v=Eg6KmpKMJ_s


Resources:News Articles on State of Florida Government Officials News Articles on State of Florida Government Officials Travel SpendingTravel Spending

Independent News Publications:

http://www.palmbeachpost.com/news/content/state/epaper/2009/02/27/0227ltgovexpense.html?cxtype=rss&cxsvc=7&cxcat=0

http://www.miamiherald.com/news/southflorida/story/925738.html

http://www.wctv.tv/home/headlines/41787972.html

State of Florida:

http://flarecovery.com/

http://flarecovery.com/news/articles/florida-to-receive-168m-to-go-green


Questions?

Thank You

at&t and cisco reduce state spending state of florida with telepresense

Business

collaboration business

high travel costs

cio business priorities

att intellectual property

business close look

costsreduce costs

att telepresence solution

better changes