atm services

Cutting Costs by Innovating ServiceCutting Costs by Innovating Service

www.testlink.co.ukUK Tel: +44 (0)1202 627100 [email protected] Tel: +420 220 121 450

Presentation for



TestLink Services TestLink Services LtdLtd• Established 1989• Privately owned and

directed• ISO9000 Quality Standard• ISO14001 Environmental

Standard• Investors in people award• 150 Staff• 3 European Locations



Board of DirectorsBoard of Directors

FinanceFinance

QualityQuality

FacilitiesFacilities

Business Mktg.

Business Mktg.

PC DivisionPC Division ATM DivisionATM Division

Business Business Platform Platform ServicesServices

HRHR

ITIT

Poole30,000ft2

Prague28,000ft2

Blandford 2500 ATM locations

TestLink TestLink OrganisationOrganisation

Total combined staff 140Turnover for year 0809 £6M



Pan-European Pan-European OperationOperationPoole & Blandford UK

Full service repair and refurbishment factoryHigh capacity warehouseEuropean business infrastructure teams

Prague, Czech Republic

Full service repair and refurbishment factoryHigh capacity warehousingLow cost base environmentCentrally located for Europe



Information and Update

TestLink Enterprise TestLink Enterprise Management System Management System (TEMS)(TEMS)

CustomerCustomer

OperationsOperations

Control and Management

Instruct

B2

B/E

DI

B2

B

InvoiceInventory and

Progress Visibility

Information and Update

SupplierSupplier

B2

B/E

DI

B2

B

Order PaymentInventory Visibility

ScheduleProcess Step

Lates LocationAudi

t Trail

Spares Require

d

Spares Receiv

ed

TEMSTEMS



T e s t L i n k

Proven Track Proven Track RecordRecord



TestLink ATM TestLink ATM Products & ServicesProducts & Services

ATM Services•High volume ATM parts repair service•ATM Refurbishment•On-site maintenance•Installation/Deinststalls•Parts Logistics•ATM Cassette repair•ATM Asset management

•Storage•Movements installs/de-installs•Online reporting

ATM Products•Remanufactured ATM’s•Spare Parts•ATM Cassette test system•Security Products

•Anti skimming solution•Anti Raid Solution•Cash Fill protection system



Module RepairModule Repair

Enhancing Reliability and Life :

• NCR/Triton/Wincor Supported

• Fixed price basis• Preventative maintenance• Upgrades performed• Thorough Diagnostic tests• Documented process



ATM ATM RefurbishmentRefurbishment

• NCR/Wincor/Triton supported

• Strip ATM’s • Repair any cabinet defects• Clean internal /external• Full respray• All major modules rebuilt• Spray to original or special

colours



ATM Field ATM Field MaintenanceMaintenance

• TestLink installed estate managed

• Partner used for additional estates

• Area of growth for TestLink



Installs & De-installsInstalls & De-installs• Full installation management

• planning permissions, drawings• site and building surveys • structural surveys• disability compliance work• environmental impact surveys • transportation surveys • building regulations compliance• liaison with communications network providers,

power companies, alarm installers, cash in transit companies

• scheduling works - construction the secure cash-filling room, cutting the aperture

• making good landscaping in compliance with all necessary regulations.

• For maximum security, work must be done quickly.



Inventory Inventory Management Management

• Secure, Tracked and Transparent Inventory Management

• Proactive Inventory Management• Advanced web enabled tracking of

customer assets, giving total visibility

• Dedicated storage locations• Only approved parts used• Storage of recovered parts• Auditable parts trail



Cassette Cassette RefurbishmentRefurbishment

Extended Life Cycle of Cassettes

• Configuration and set-up of new and used cassettes

• Clean, repair and refurbishment of cassettes

• Cassette labelling• Cassette tester



ATM StorageATM Storage

• Protect and Store• Dedicated secure

environment (ATM’s only)• Security audited by

leading UK banks• Storage facilities for up to

2500 ATMs• Condition/Configuration

logged• Inventory status available

online



Project Project ManagementManagement

• Full ATM Removal and Installation

• End to End Management • Dedicated Resources • Experienced Staff • Technical Capabilities• Staging/Encryption Options



Remanufactured Remanufactured ATM’sATM’s

• Save up to 70% on New Market costs

• Built to your specification• Stripped and rebuilt to an as new

condition • Hundreds of ATMs in stock • Both Lobby and TTW models

available• 30 day On-site warranty



ATM PartsATM Parts • TestLink offers fully remanufactured and new ATM spares• All parts are subject to TestLink’s strict quality controls and practices• NCR, Wincor Nixdorf and Triton spares are available• Direct to site and international shipping – next day• All Parts are covered by a full warranty • Thousands of parts held in TestLink stock



NCR Cassette Test NCR Cassette Test SystemSystemAvoid costly mis-dispensing!•Simple to use•Checks configuration and displays immediately•Checks cash low sensor•Mirror allows operator to visually check shutter operation•Rugged – Suitable for CIT use



Security ProductsSecurity Products• Anti Skimming – Internal

protection that is currently used in 55,000 ATMs around the world.

• Anti Ramming – Stops your ATM from stolen in the event of a ram raid

• Locking Bars – protects your cash cassettes from being stolen during replenishment.



TestLink TestLink StrengthsStrengths

• Continuing investment for the future

• Located for European advantage• Fully structured and professional

business organisation• Highly developed Enterprise

Wide Management Solution• Innovative and flexible

customised support solutions• Continuous Improvement culture

atm services

Business

full service

atm refurbishment

security products

refurbishment

remanufactured

repair

parts

storage