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Apportunities Identifying application needs of wireless customers with cognitive limitations Jim Mueller Project Director User-Centered Research The Rehabilitation Engineering Research Center for Wireless Technologies is sponsored by the National Institute on Disability and Rehabilitation Research (NIDRR) of the U.S. Department of Education.

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Apportunities

Identifying application

needs of wireless customers with

cognitive limitations

Jim Mueller

Project Director

User-Centered Research

The Rehabilitation Engineering Research Center for Wireless Technologies is sponsored by

the National Institute on Disability and Rehabilitation Research (NIDRR) of the U.S. Department of Education.

Atlanta, Georgia USA

Partner organizations

The Shepherd Center

Georgia Institute of Technology

Our missions

Promote access to wireless technology by people with disabilities

Encourage universal design of wireless products and services

User-centered research

Survey of User Needs (SUN)

3000 people with disabilities

Consumer Advisory Network

1000 people with disabilities

Consumers help us dig deeper

Consumer Advisory Network:

A community of users testing products, exploring wireless issues, and sharing knowledge and experience with each other

Exploring cognitive needs

• SUN respondents with limitations in thinking; many with multiple limitations

• Side by Side Clubhouse

• Shepherd Pathways

"

Making wireless easier to use

• Bigger: display, controls, audio

• Simpler: controls, instructions, menus

• Easier: carrying, holding w/one hand

• Smarter: reminders, voice recognition

"

Apps for easier use

• Navigation e.g., Google Maps

• Voice input e.g., Dragon

• Text-to-speech e.g., Natural Voice

• Display enlargement e.g., ZoomText

"

Consumer’s suggestions…

Adjustable-speed message playback

Audio lists, reminders, and phrasebook “in my own voice”

Word prediction for voice input

Accessibility suites customized to user

"

The App Factory

The Rehabilitation Engineering Research Center for Wireless Technologies is sponsored by the National Institute on Disability and Rehabilitation

Research (NIDRR) of the U.S. Department of Education. The opinions contained in this presentation are those of the author and do not necessarily

reflect those of the U.S. Department of Education or NIDRR.

Much more to come…

Email:

[email protected]

Web:

www.wirelessrerc.org

Phone:

Office: (404) 367-1288

TTY/TDD: (404) 367-1347

Fax: (404) 350- 7596