atidan extranet to optomize business dec 6 2011.3

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David J. Rosenthal President & CEO December 6, 2011 Creating Competitive Advantages, Cost Reductions & Business Growth Through Extranets Optimize Your Business

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Creating Competitive Advantages, Cost Reductions & Business Growth Through Extranets:Some key questions for thought around improving business opportunities with extranets might be: How do I currently monitor my organization’s potential supply chain inefficiencies? How do I keep inventory levels of new and existing product lines synchronized with the demands of my customers and the availabilities of my vendors?How do I interact effectively with my loyal customer base? How quickly do I react to changes in trends and at the same time maintain a strong level of customer loyalty to keep my competitive advantage in the marketplace? How do I provide customers targeted goods or services? How do I explore new markets with my existing customer base to determine new product and services feasibility?How do I extend self-service strategies more effectively to my customers in order to reduce operational costs? How do I routinely improve the customer experience and create efficient process flows to help my employees better serve our customer base? How do I share business resources with my valued partners? How do I limit my cost and risk by effectively collaborating with my partners and reduce the time and effort to perform routine operations? Am I involved with any initiatives to enhance mobile capabilities across the enterprise user base? How does our mobile sales staff quickly respond to customers’ needs from remote locations?What is the process to securely extend external access to remote employees? What is the overall plan to maximize employee productivity and reducing my overhead costs?

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Page 1: Atidan Extranet To Optomize Business Dec 6 2011.3

David J. RosenthalPresident & CEODecember 6, 2011

Creating Competitive Advantages, Cost Reductions & Business Growth Through Extranets

Optimize Your Business!

Page 2: Atidan Extranet To Optomize Business Dec 6 2011.3

2Extranet For Optimizing Business

Extranet Business OptimizationWhat is your organizational strategy?

Extranet Business Goals

Reduce supply chain inefficiencies

Interact with your loyal customer base

Extend customer self service strategies

Share business resources with partners

Enable mobile capabilities

Extend remote employee access

Page 3: Atidan Extranet To Optomize Business Dec 6 2011.3

3Extranet For Optimizing Business

Extranet Stakeholder GoalsWhat are the benefits for extranet stakeholders?

ExtranetStakeholde

r Goals

Technical Managers

Information Workers

Executive Leadership

Business growth New strategic opportunities Legal requirement compliance Operational cost reductions

Content management Search capabilities Infrastructure Security

Knowledgebase availability Flexible customer support Familiar interface tools Dynamic application access

Page 4: Atidan Extranet To Optomize Business Dec 6 2011.3

4Extranet For Optimizing Business

Business ExtranetsConnecting your business communities for success

Business Growth

Competitive Advantage

Cost Reduction

Partners

Extranet

Customers Employees

Customers Employees

Internet Intranet

Page 5: Atidan Extranet To Optomize Business Dec 6 2011.3

5Extranet For Optimizing Business

Business Challenges –Extranet BenefitsExtranets – Achieving your business goals

Limited insights into partner initiatives

Team Collaboration across locations and time zones

Limited accessibility to partner resources

Limited customer insights to future marketing initiatives

Time to marketing latency

24/7 customer access to personalized offerings

Real-time sharing of business intelligence

Anytime partner site collaboration strategies

Segregate and protect sensitive shared business resources

Inefficient partner\vendor workflow processes

Support costs for customer service teams

Attracting diverse remote mobile employee talent pool

Enabled workflow processing for streamlined interactions

Customer self-service opportunities

Comprehensive access to shared resources and LOB applications

Competitive Advantage

Challenge

Benefits

Cost Reduction

Challenge

Business Growth

Challenge

Benefits Benefits Trusted customer

feedback on goods and services offerings

Centralized content publishing access

Mobile customer access to targeted services

Page 6: Atidan Extranet To Optomize Business Dec 6 2011.3

6

SecurityPerformance

CollaborationAuthentication

Business Intelligence

New Service Applications

Email Integration

Branding

Employees

LOB ConnectivityMobile Access

Content ManagementSelf Service Portals

CommunitiesSearch

Customer Experience

Extranet Requirements

Page 7: Atidan Extranet To Optomize Business Dec 6 2011.3

7Extranet For Optimizing Business

Why SharePoint 2010?What are the value adds in extranet deployments?

Collaboration

Content Manageme

ntSearch

Business Intelligenc

e

LOB Application Connectivit

y

Security

Page 8: Atidan Extranet To Optomize Business Dec 6 2011.3

8Extranet For Optimizing Business

Partner and Customer CollaborationSharing information across business boundaries

Partner team announcements

Partner / Vendor discussion boards

Shared business document storage

Internal / External links to shared

resources

Page 9: Atidan Extranet To Optomize Business Dec 6 2011.3

9Extranet For Optimizing Business

Extranet Content ManagementUnified content deployment strategy

Digital Asset Management and

Approval Processes

Video streaming for enhanced

customer experience

Convenient Ribbon Interface

Rapid customer facing publishing

Page 10: Atidan Extranet To Optomize Business Dec 6 2011.3

10Extranet For Optimizing Business

Shared Partner InsightsLeveraging partner real time metrics for business growth

Flexible graphic analysis

Detailed shared revenue partner KPIs

Partner relationship workflow processes

Page 11: Atidan Extranet To Optomize Business Dec 6 2011.3

11Extranet For Optimizing Business

Enhanced Search ExperienceFinding the right resources and people - FAST

Document thumbnails

Document previews

Content navigators with exact counts

Connecting partners and customers to

resources and expertise

Page 12: Atidan Extranet To Optomize Business Dec 6 2011.3

12Extranet For Optimizing Business

LOB Application ConnectivitySharing information across business applications

Connect partners and customers to information from multiple applications

across your enterprise

Page 13: Atidan Extranet To Optomize Business Dec 6 2011.3

13Extranet For Optimizing Business

Extranet MobilityAnywhere mobile read-write access

042 440 5280

Navigate doc libraries and LOB data

Interact with Office content

Search people and expertise

Page 14: Atidan Extranet To Optomize Business Dec 6 2011.3

14Extranet For Optimizing Business

Customer/Partner Self Service

14

Outlook Forms andTask panesSharePoint lists

SharePoint Workspace with InfoPath Forms

Artist Tracker > Artists

Artists

Contracts Artist Name Address City State

Artist

Mandible

Artist Name: Mandible

Agent:Andrew Datars Quartet

Stuck in the Mud

Tastes like chicken

Deathrattle

Jay Hamlin Trio

Down on the Bayou

Concourse

Down on the Bayou

Concourse

Concourse

Jay Hamlin Trio

My Artists

Search results Office Apps

Page 15: Atidan Extranet To Optomize Business Dec 6 2011.3

15Extranet For Optimizing Business

Extranet Access SecurityConfidently control access and content

Integrate & extend security across the enterprise

Help protect everywhere access anywhere

Simplify the security experience and manage compliance

Business ReadySecurity

Page 16: Atidan Extranet To Optomize Business Dec 6 2011.3

16Extranet For Optimizing Business

Extranet InvestmentExtranet technology solutions with SharePoint for Internet Sites

Core Technologies

Extranet Technologies

Enabling Technologies

Enterprise Content Management Web Publishing Out-of-the-box Workflows Social Networking (for authenticated users) Search InfoPath Services SharePoint Business Intelligence (Excel Services and PerformancePoint) Access Services Visio Services Rights for FAST Search for SharePoint (for use outside the firewall)***

BlogsBusiness Data Connectivity ServiceClaims-Based AuthenticationDiscussionsMobile ConnectivityMultilingual User InterfacePermissions ManagementRibbon and Dialog FrameworkSharePoint WorkspaceStreamlined Central AdministrationWikisWorkflow

Virus protection Block inappropriate contentMultiple Antivirus engines – keyword filteringConfigurable alertsSingle point security controls for access policiesAccess control based on user identity, role and deviceInactivity timeouts and re-authenticationClean up cache\temp files at session termination

Page 17: Atidan Extranet To Optomize Business Dec 6 2011.3

17Extranet For Optimizing Business

SharePoint Server 2010 for Internet Sites

Enterprise Content Management Web Publishing Out-of-the-box Workflows Social Networking (for

authenticated users) Search

The ideal solution for small to medium-sized businesses to reach their customers on the internet with easy-to-use Web Content Management and compliance for single domains*.

Product Details

FeaturesSharePoint Standard CAL Features

Single Domain License for Internet or Extranet Use

A license is required for every server (WFE, SSA, Index) providing standard capabilities

Step-up SKU to Enterprise is available to customers with active SA**

Licensing

+ Enterprise CAL Features Enterprise Content Management Web Publishing Out-of-the-box Workflows Social Networking (for authenticated

users) Search InfoPath Services SharePoint Business Intelligence

(Excel Services and PerformancePoint)

Access Services Visio Services Rights for FAST Search for SharePoint

(for use outside the firewall)***

The ideal solution for enterprise customers with multiple domains, across many geographies who want to provide high availability to their site visitors combined with a powerful search experience.

Product Details

FeaturesSharePoint Standard CAL Features

Multiple Domain License for Internet or Extranet Use

A license is required for every server (WFE, SSA, Index) providing enterprise capabilities

Customers will require a completely new license of FIS Enterprise if a customer only purchased the license to FIS Standard

Licensing

FAST ESP 5.3 FAST Search Designer Interaction Management Services

(IMS) Content Transformation Services

(CTS) Languages (all) Connectors (all)

FAST provides the platform for driving high-volume commerce and content experiences uniquely personalized to the individual. For highly tailored search solutions or highly personalized experiences for ‘top tier’ websites, FAST Search for Internet Sites provides the industry leading solution.

Product Details

Features

Page 18: Atidan Extranet To Optomize Business Dec 6 2011.3

18Extranet For Optimizing Business

Benefits Beyond the ExtranetEngage partners customers and employees across one platform

Customers Partners Employees

Internet Extranet Intranet

Page 19: Atidan Extranet To Optomize Business Dec 6 2011.3

19Extranet For Optimizing Business

Extranet Security – A Closer LookExtranet security options

Ensure files uploaded to SharePoint by external users are virus-free

Eliminate documents containing inappropriate content

Multiple antivirus engines for content keyword filtering

Ensures viruses are not distributed to external partners

Configure alerts to notify users and technical staff

Synchronization of identities, passwords, and entitlements across a wide range of systems for external users

Automates user account provisioning to SharePoint, Exchange and third-party applications

Automates digital certificate and smart card provisioning

Self Service password reset

Single point of security control for access policies

Access control based on user identity, role, & endpoint device

Choice of built-in security policies or endpoint security enforcement

Pre-defined control over uploads, downloads, edits, etc.

Inactivity timeouts and re-authentication

Clean up cache and temp files when sessions terminate

SharePoint Protection

Unified Access Identity ManagementFeatures

Page 20: Atidan Extranet To Optomize Business Dec 6 2011.3

20Extranet For Optimizing Business

Internet

Extranet Boundary

Indexing Server

SQL Back End

MalwareInappropriate Content

Application Servers

Firewall Powered by UAG and TMG

External SharePoint

Users

InternalSharePoint

Users

Sample Extranet Architecture

Web Front End

Unified Access Gateway (UAG)

Page 21: Atidan Extranet To Optomize Business Dec 6 2011.3

21

Organizations extending web strategy investments

SharePoint for your Extranet?

Page 22: Atidan Extranet To Optomize Business Dec 6 2011.3

22Extranet For Optimizing Business

Reduce supply chain inefficiencies

Interact with your loyal customer base

Share business resources with partners

Provide customer targeted services

Complement current internet marketing

Streamline and enhance B2B e-commerce

Extend customer self service strategies

Unify collaboration experience

Extend data protection

Increase search capabilities

Provide hosted solutions options

Enhance mobile capabilities

Extend remote employee access

Maximize employee productivity

Business Technology

Extranet Business Optimization FocusWhat is your organizational strategy?

Page 23: Atidan Extranet To Optomize Business Dec 6 2011.3

23Extranet For Optimizing Business

Atidan Extranet Demo

Page 24: Atidan Extranet To Optomize Business Dec 6 2011.3

24Extranet For Optimizing Business

ExtranetWorkflow Fill Request form

Start

Submit Request

Read RequestBy Employee

Submit

Customer

Place the order to Supplier

Read RequestBy Supplier

Submit

End

Not Submit

Not Submit

Employee

Customer

Employee

Supplier

Workflow

Page 25: Atidan Extranet To Optomize Business Dec 6 2011.3

25Extranet For Optimizing Business

Next Steps

Learn more, go to http://www.atidan.com/enterprise-portals.php

• Contact Atidan for detailed demonstration & free analysis

• Does your organization have SDPS Software Assurance Vouchers from Microsoft?

[email protected]

• David Rosenthal: 1-215-825-5045 x5001

Page 26: Atidan Extranet To Optomize Business Dec 6 2011.3

2626

Questions

Page 27: Atidan Extranet To Optomize Business Dec 6 2011.3

27

Connected and Empowered End Users

Office OfflineBrowser Mobile

SharePoint Application Scenarios

Humanworkflow

LOBintegratio

n

Work areas

Documentprocessing

Reportingand

Analysis

SharePoint Out-of-the-Box Capabilities

Sites Communities Content SearchInsights

Key SharePoint Platform Services

Management

Retaining flexibility and

control

Sandbox Solutions

Shared Services

Online or On Premise

Composites

Administration

ToolsCollaborative Development

VisualStudio

SharePoint Designer

Browser

Programmability

Application Model

ManageabilityDeployment

Security

Your enterprise LOB, external systems and cloud services

The Microsoft Platform Application (SQL Server, Windows, .NET)

Cloudservices

ERP, CRM,BUIT applications

Interoperability

Packaging

Websites

The business collaboration platform for the enterprise and the web

Microsoft SharePoint 2010

Page 28: Atidan Extranet To Optomize Business Dec 6 2011.3

28Extranet For Optimizing Business

Content Organizer

Tag Clouds & Tag Profiles

Compliance Everywhere

Managed Metadata Service

Metadata-driven Navigation

Rich Media Management

Shared Content Types

Word Automation Services

Business Connectivity Services

Profile Page

Workflow Templates

Business Intelligence Center

Calculated KPIs & Dashboards

Chart Web Parts

Data Connection Library

Excel Services and PowerPivot for

SharePoint

PerformancePoint Services

Business Data Integration with the

Office Client

Business Data Web Parts

InfoPath Forms Services

Standard Enterprise

Edition ComparisonsWhat are the feature functionality options?

SharePoint Product Features Comparison

Page 29: Atidan Extranet To Optomize Business Dec 6 2011.3

29Extranet For Optimizing Business

SharePoint Server 2010 for Internet Sites

Enterprise Content Management Web Publishing Out-of-the-box Workflows Social Networking (for authenticated users) Search

The ideal solution for small to medium-sized businesses to reach their customers on the internet with easy-to-use Web Content Management and compliance for single domains.

Single Domain License for Internet or Extranet Use A license is required for every server (WFE, SSA, Index)

providing standard capabilities Step-up SKU to Enterprise is available to customers

with active SA

Product Details

Features

Licensing

Enterprise Content Management Web Publishing Out-of-the-box Workflows Social Networking (for authenticated users) Search InfoPath Services SharePoint Business Intelligence (Excel Services and

PerformancePoint) Access Services Visio Services Right for FAST Search for SharePoint (for use outside

the firewall)

The ideal solution for enterprise customers with multiple domains, across many geographies who want to provide high availability to their site visitors combined with a powerful search experience.

Multiple Domain License for Internet or Extranet Use A license is required for every server (WFE, SSA, Index)

providing enterprise capabilities

Product Details

Features

Licensing