at the heart of business transformation - bps - enablin… · enabling organizations to transform...
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www.niit-tech.com
Enabling Organizations to TransformBusiness for Growth
In the current competitive and global business environment with complex compliance requirements and risks, Chief Financial Officers (CFOs) need to minimize the cost of managing business functions while focusing on overall process standardization and developing a specialized skill set for the organization. As organizations move forward to become operationally efficient and in turn, profitable, the focus is on an adept, agile and versatile finance and accounting process. Business transformation is, thus, imperative to increase value proposition and maximize business profitability.
At the Heart of Business
Transformation
Transforming Today’s Finance Functions
As organizations continue to cater to global clients and expand into multiple geographies, finance leaders face multiple challenges: Time-consuming and manual business
transactions
Ambiguity in the regulatory environment
Huge costs involved in hiring and retaining talent
Low productivity and efficiency
Lack of reliable data and analytics to measure business performance
No consolidation across multiple locations and ERP systems
To cater to the needs of finance leaders, NIIT Technologies not only delivers core services—Procure-to-Pay, Order-to-Cash, Record-to-Report, Travel and Expense—effectively and efficiently but also drives continuous improvement in the finance organization.
Finance and Accounting Offerings Portfolio
Procure to Pay Order to Cash Record to Report Travel & Expense
Transactional Services
Accounts Payable Vendor Master Maintenance Vendor Reconciliations Purchasing Vendor Queries
Sales Order Creation Billing Payment Application Aged Debtors Customer Reconciliations
GL Accounting Balance Sheet Account Reconciliations Bank Reconciliations Journal Entry Processing
Reimbursement Management Automatic Payment Employee Reconciliations
Analytical andDecision Support
Services
P-Card Administration Inventory Management Closing & Reporting
Credit and Collections Master Setup & Maintenance Customer Queries Closing & Reporting
Payroll Accounting Treasury Services GL Closing Fixed Assets Management
Closing & Reporting Employee Queries
Technology Enabled Services
Business Process Management Layer to simplify, standardize, and automate business processes.
ProcessGymSM is a consulting framework to identify opportunities for process reengineering, automation, and risk mitigation.Consulting
Our Solution
NIIT Technologies offers a technology-enabled platform—FinGénie—that helps organizations seamlessly transform the Business Process Services (BPS) layer. FinGénie is a cohesive
platform with a single interface to multiple financial ERP solutions. The platform simplifies, standardizes, and automates business process flows—achieving scalability and economies of scale. The platform also provides a holistic view of the client’s business processes.
BPS Transformation
Initiation Service Delivery FinGénie ContinuousImprovement
Process Gym
BPM3
Benefits: Business Process Excellence Risk Identification & Mitigation Documentation Key Drivers for Organizational
Change Management
Benefits: Operations Centralization Faster ROI—6 to 8 months Robust Metrics & SLA
Reporting Reduced Setup Cost
Platform Solution
Automation Tools
Benefits: Process Standardization &
Consolidation Complete Compliance &
Documentation Real-time Dashboards and
Process Controls Reduced need of ERP Skilled
Resources
Lean/Six Sigma Process
Re-engineering
Innovation
Benefits: Productivity & Efficiency
Improvement Identification & Elimination of
Non-value Added Activities Dedicated Lean / Six Sigma
Campaign for Client’s Key Pain Areas
Service Level Orientation
Analytics & Value-based Services
Integrated Value Chain Processes
Right Shoring + Standardization + Consolidation + Optimization = Higher ROI
Process Flow and Benefits of BPS Transformation Framework
Leveraging our vast domain experience in BPS and technology innovation, we have also developed a unique consulting-led process and transformation methodology—ProcessGymSM. This framework
captures, designs, and implements processes that help organizations resolve client issues in service delivery, customer satisfaction, and automation.
Business Benefits
Process standardization and consolidation by complying with latest regulations.
Right shore delivery model with access to the best-in- class talent across global locations
Single view of entire Finance and Accounting function with the help of reporting tools and dashboards
Effective risk management: Transition and steady-state operations
Cost reduction of 30-40% by consolidation and creation of shared services center
Productivity and efficiency improvement by building a continuous process improvement roadmap
Ability to deal with volume fluctuations through cross training programs
Success Story: Transformed Finance and Accounting (F&A) Operations for a Media Company
We helped a privately held media company by designing a customized solution that transformed their F&A operations. Our team effectively handled invoice processing, payment management, monthly closing activities and financial reports, decision-making processes, cash balance management, and process automation.
Traditional F&A through Right-shoring Transformation through FinGénie
Our Transformational solution—FinGénie—provides a single cohesive platform that standardizes and automates business processes Integrates the DMS, workflow processes, client/vendor
portals and MIS/Reporting with multiple ERP systems Single user interface allows easy navigation and
centralized operations Low maintenance set-up and operational costs Customizes reporting and automated workflows for
real-time reporting Holistic view of business processes Minimizes ERP skilled resource requirement Automates ERP and excel-based processes Enables cross-utilization of resources, process
standardization, and consolidation
Finance & Accounting Solution
The focus is on quicker ROI through our BPM3 methodology that ensures seamless and risk free transition Offshoring transactional processes for higher ROI Centralized operations with minimized setup
costs Robust metrics and SLA reporting Increased efficiency & productivity through Lean
and Six Sigma Automation and process reengineering through
TermsMonitorTM
Process GymSM
The principle aim of this methodology is to identify and eliminate waste, and achieve optimum service delivery and best-in-class service.
Review as-is process and identify improvement opportunities Consolidate similar processes to create Center of Excellence (CoE) Identify business process reengineering opportunities to reduce waste, rework, and
failure; and pinpoint root cause for failures Improve overall efficiencies Implement best practices and reduce non-value added activities Implement tangible means of quantifying and measuring benefits of continuous
improvement
NIIT Technologies' innovative solution consistently met 100% performance levels on TAT and SLAs. We ensured on-time delivery, and reduced the cycle time of payroll processing, payment application, monthly reconciliations, and invoice processing from 10% to 30%. We also achieved a 63% reduction in unapplied cash balance from $ 1.62 million in December 2011 to $ 0.60 million in December 2013—leading to increase in working capital. Pending/unpaid invoices were reduced by 20%. Process improvements through automation, Lean, and Six Sigma projects also resulted in huge savings.
The NIIT Technologies Advantage
NIIT Technologies is a global IT solutions organization offering Business Process Services (BPS) across industries. We combine domain expertise, process excellence, and cutting-edge technologies to provide flexibility and scalability across processes. We also understand the BPO business and empower
clients with innovative products and solutions that provide high performance and maximum business value, echoing our service vision “New Ideas, More Value.”
Over the years, our business has established a proven track record of process innovation and operational excellence. We deliver exceptional business value through our continued focus on improving business outcomes. Our comprehensive portfolio of services is targeted at verticals such as Travel & Transportation, and Banking, Financial Services, and Insurance (BFSI). With a manning capacity of over 2,500 and state-of-the-art, right shore delivery centers, we cater to the needs of more than 30 customers across India, the US, Europe, and Asia.
NIIT Technologies’ BPS business has earned its spurs in the market, ranking Number 3 in customer satisfaction among all global IT outsourcers.
For more information, contact [email protected]
© 2019 NIIT Technologies. All rights reserved.
NIIT Technologies is a leading global IT solutions organization, enabling its clients to transform at the intersect of unparalleled domain expertise and emerging technologies to achieve real-world business impact. The Company focuses on three key verticals: Banking and financial services, Insurance, Travel and Transportation. This domain strength is combined with leading-edge capabilities in Data & Analytics, Automation, Cloud, and Digital. With over 10,000 employees serving clients across Americas, Europe, Asia, and Australia, NIIT Technologies fosters a culture that promotes innovation and constantly seeks to find new yet simple ways to add value for its clients. Learn more about NIIT Technologies at www.niit-tech.com
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