at -a glance training guide august 2017 june 2018 array of diverse training opportunities to help...
TRANSCRIPT
This annual Guide provides you with
an array of diverse training
opportunities to help you
customize your training
and skill development
plan for the
upcoming year.
At-A-Glance Training Guide
AUGUST 2017 – JUNE 2018 for San Mateo County Employees
Creating a Culture of Continuous Learning
Sign up for training at www.smcgov.org/LMS
2
Career Planning and Development (For Any Employee)
October 2, 2017 8:30 AM-4:00 PM
March 5, 2018 8:30 AM-4:00 PM
Room 101, 455 County Center (1st floor), Redwood City
Instructor: Anne Weiss Fee: N/A (Budgeted)
Networking for Success (For Any Employee) - - - NEW
November 1, 2017 8:30 AM-12:30 PM
555 Marshall St., Redwood City
April 5, 2018 8:30 AM-12:30 PM
Room 405, 455 County Center (4th floor), Redwood City
Instructor: Zakiya Khalfani Fee: N/A (Budgeted)
Nuts and Bolts of Applying for a County Position (For SM
County Employees Only)
October 30, 2017 1:30 PM-4:30 PM
Room 101, 455 County Center (1st floor), Redwood City
November 15, 2017 8:30 AM-11:30 AM
Room 402, 455 County Center (4th floor), Redwood City
February 8, 2018 1:30 PM-4:30 PM
555 Marshall St., Redwood City
May 3, 2018 8:30 AM-11:30 AM
Room 405, 455 County Center (4th floor), Redwood City
Instructor(s): Recruitment Staff Fee: N/A (Budgeted)
Presenting Yourself Effectively in a Civil Service Interview
Process (For Any Employee)
September 14 & 21, 2017 8:30 AM-4:30 PM
October 18 & 25, 2017 8:30 AM-4:30 PM
555 Marshall St., Redwood City
January 18 & 25, 2018 8:30 AM-4:30 PM
March 7 & 14, 2018 8:30 AM-4:30 PM
Room 402, 455 County Center (4th floor), Redwood City
April 5 & 12, 2018 8:30 AM-4:30 PM
June 5 & 12, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor(s): Recruitment Staff Fee: N/A (Budgeted)
Stepping Up and Leading Up Academy (SULU) (For SM
County Employees Only)
(1st Offering)
Session 1: August 7, 2017 8:30 AM-12:00 PM
Session 2: August 14, 2017 8:30 AM-12:00 PM
Session 3: August 21, 2017 8:30 AM-12:00 PM
Session 4: August 28, 2017 8:30 AM-12:00 PM
Session 5: September 26, 2017 8:30 AM-12:00 PM
Room 101, 455 County Center (1st floor), Redwood City
(2nd Offering)
Session 1: January 10, 2018 8:30 AM-12:00 PM
Session 2: January 24, 2018 8:30 AM-12:00 PM
Session 3: January 31, 2018 8:30 AM-12:00 PM
Session 4: February 8, 2018 8:30 AM-12:00 PM
Session 5: February 28, 2018 8:30 AM-12:00 PM
Room 101, 455 County Center (1st floor), Redwood City
Meet the County’s 20-Hour Training Policy by signing up for training today!
The County initiated a 20-Hour Training Policy to further develop and promote a highly skilled workforce that values continuous
learning and skill development. Additionally, Supervisors/Managers are required to take a minimum of 8 hours of supervisory training
as part of these 20 hours.
In addition to the sessions listed in this guide, other types of training can be applied toward the 20-Hour Training Policy.
On-To learn more about the types of training that can be applied towards your 20 hours, go to: hr.smcgov.org/20-hour-training-policy
Career Planning & Development
Accessing LMS – Easier than ever!
Access LMS via single-sign-on (Okta)! Use the same user name and password you use to log into your computer.
Access today at www.smcgov.org/LMS
Library employees – Login via https://sanmateocounty.csod.com using your 9-digit employee ID number.
3
(3rd Offering)
Session 1: May 9, 2018 8:30 AM-12:00 PM
Session 2: May 16, 2018 8:30 AM-12:00 PM
Session 3: May 23, 2018 8:30 AM-12:00 PM
Session 4: May 30, 2018 8:30 AM-12:00 PM
Session 5: June 27, 2018 8:30 AM-12:00 PM
Room 101, 455 County Center (1st floor), Redwood City
Instructor(s): Anne Weiss & Jim Delia Fee: N/A (Budgeted)
Workplace Success (For Any Employee) - - - NEW
January 10, 2018 8:30 AM-4:30 PM
June 6, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Zakiya Khalfani Fee: N/A (Budgeted)
All Computer Training sessions will be held at the Computer Training
Room, 555 County Center (4th floor), Redwood City.
Excel Introduction 2013 (For Any Employee)
September 12 & 14, 2017 8:30 AM-12:30 PM
October 3 & 5, 2017 8:30 AM-12:30 PM
October 24 & 26, 2017 8:30 AM-12:30 PM
November 14 & 16, 2017 8:30 AM-12:30 PM
December 5 & 7, 2017 8:30 AM-12:30 PM
January 9 & 11, 2018 8:30 AM-12:30 PM
February 6 & 8, 2018 8:30 AM-12:30 PM
February 26 & 28, 2018 8:30 AM-12:30 PM
March 26 & 28, 2018 8:30 AM-12:30 PM
April 24 & 26, 2018 8:30 AM-12:30 PM
May 15 & 17, 2018 8:30 AM-12:30 PM
June 4 & 6, 2018 8:30 AM-12:30 PM
Instructor: Kim Valdivia Fee: $100
Excel Intermediate 2013 (For Any Employee)
September 19 & 21, 2017 8:30 AM-12:30 PM
October 10 & 12, 2017 8:30 AM-12:30 PM
October 31 & November 2, 2017 8:30 AM-12:30 PM
November 28 & 30, 2017 8:30 AM-12:30 PM
December 12 & 14, 2017 8:30 AM-12:30 PM
January 16 & 18, 2018 8:30 AM-12:30 PM
February 13 & 15, 2018 8:30 AM-12:30 PM
March 6 & 8, 2018 8:30 AM-12:30 PM
April 3 & 5, 2018 8:30 AM-12:30 PM
May 1 & 3, 2018 8:30 AM-12:30 PM
May 22 & 24, 2018 8:30 AM-12:30 PM
June 12 & 14, 2018 8:30 AM-12:30 PM
Instructor: Kim Valdivia Fee: $100
Excel Advanced 2013 (For Any Employee)
September 25 & 27, 2017 8:30 AM-12:30 PM
October 23 & 25, 2017 8:30 AM-12:30 PM
December 11 & 13, 2017 8:30 AM-12:30 PM
January 22 & 24, 2018 8:30 AM-12:30 PM
February 20 & 22, 2018 8:30 AM-12:30 PM
March 20 & 22, 2018 8:30 AM-12:30 PM
April 23 & 25, 2018 8:30 AM-12:30 PM
May 21 & 23, 2018 8:30 AM-12:30 PM
Instructor: Kim Valdivia Fee: $100
Excel Calculations 2013 (For Any Employee)
November 6 & 8, 2017 8:30 AM-12:30 PM
May 7 & 9, 2018 8:30 AM-12:30 PM
Instructor: Kim Valdivia Fee: $100
Getting Up to Speed with PowerPoint 2013 - Introductory
Course (For Any Employee)
September 20, 2017 8:30 AM-12:30 PM
February 1, 2018 8:30 AM-12:30 PM
Instructor: Susan Valladao Fee: $50
PowerPoint Intermediate/Advanced 2013 (For Any Employee)
November 29, 2017 8:30 AM-12:30 PM
June 13, 2018 8:30 AM-12:30 PM
Instructor: Susan Valladao Fee: $50
OneNote 2013 Quick Start (For Any Employee)
September 18, 2017 8:30 AM-11:30 AM
Instructor: Susan Valladao Fee: $50
Outlook Essentials 2013 (For Any Employee)
September 7, 2017 8:30 AM-12:30 PM
October 11, 2017 8:30 AM-12:30 PM
November 13, 2017 8:30 AM-12:30 PM
December 4, 2017 8:30 AM-12:30 PM
January 8, 2018 8:30 AM-12:30 PM
January 30, 2018 8:30 AM-12:30 PM
March 1, 2018 8:30 AM-12:30 PM
March 21, 2018 8:30 AM-12:30 PM
April 2, 2018 8:30 AM-12:30 PM
April 19, 2018 8:30 AM-12:30 PM
May 8, 2018 8:30 AM-12:30 PM
May 30, 2018 8:30 AM-12:30 PM
Instructor: Susan Valladao Fee: $50
Skype for Business (For SM County Employees Only)
November 20, 2017 10:00 AM-11:30 AM
April 4, 2018 10:00 AM-11:30 AM
Instructor: Susan Valladao Fee: $50
Word Introduction 2013 (For Any Employee)
September 11 & 13, 2017 8:30 AM-12:30 PM
October 30 & November 1, 2017 8:30 AM-12:30 PM
February 5 & 7, 2018 8:30 AM-12:30 PM
April 30 & May 2, 2018 8:30 AM-12:30 PM
Instructor: Susan Valladao Fee: $100
Word Intermediate 2013 (For Any Employee)
September 26 & 28, 2017 8:30 AM-12:30 PM
November 7 & 9, 2017 8:30 AM-12:30 PM
March 12 & 14, 2018 8:30 AM-12:30 PM
May 14 & 16, 2018 8:30 AM-12:30 PM
Instructor: Susan Valladao Fee: $100
Computer Training
4
Word Advanced 2013 (For Any Employee)
October 17 & 18, 2017 8:30 AM-12:30 PM
June 19 & 21, 2018 8:30 AM-12:30 PM
Instructor: Susan Valladao Fee: $100
▲ Active Listening (For Any Employee)
December 6, 2017 8:30 AM-12:30 PM
555 Marshall St., Redwood City
June 13, 2018 8:30 AM-12:30 PM
Room 101, 455 County Center (1st floor), Redwood City
Instructor: Jim Delia Fee: N/A (Budgeted)
Conflict Resolution: Dealing with Difficult People (For Any
Employee)
November 9, 2017 8:30 AM-4:30 PM
March 13, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Zakiya Khalfani Fee: N/A (Budgeted)
▲ Exceptional Customer Service: Putting People First in the
Public Sector (For Any Employee)
May 9, 2018 1:00 PM-5:00 PM
Room 405, 455 County Center (4th floor), Redwood City
Instructor: Kathye Citron Fee: N/A (Budgeted)
Fundamentals of Conversational Spanish (For Any Employee)
October 25 & 26, 2017 8:30 AM-4:30 PM
Room 405, 455 County Center (4th floor), Redwood City
March 21 & 22, 2018 8:30 AM-4:30 PM Classroom Two, 222 W. 39th Avenue, 2nd floor, SMMC, San Mateo
Instructor: Berlitz Language Center Fee: N/A (Budgeted)
Conversational Spanish in Practice – Level 2 (For Any Employee) - - - NEW
(Pre-requisite: Fundamentals of Conversational Spanish)
November 29 & 30, 2017 8:30 AM-4:30 PM
Room 405, 455 County Center (4th floor), Redwood City
April 17 & 18, 2018 8:30 AM-4:30 PM Classroom Two, 222 W. 39th Avenue, 2nd floor, SMMC, San Mateo
Instructor: Berlitz Language Center Fee: N/A (Budgeted)
▲ Powerful Telephone Skills (For Any Employee)
October 12, 2017 8:30 AM-12:00 PM
555 Marshall St., Redwood City
Instructor: Anne Weiss Fee: N/A (Budgeted)
▲ Serving Multi-Generation Customers (For Any Employee)
April 4, 2018 8:30 AM-12:30 PM
555 Marshall St., Redwood City
Instructor: Patricia Haddock Fee: N/A (Budgeted)
▲ The Customer Care Approach to Customer Service (For Any
Employee)
May 9, 2018 8:30 AM-12:30 PM
Room 402, 455 County Center (4th floor), Redwood City
Instructor: Patricia Haddock Fee: N/A (Budgeted)
ICS-100 and IS-700 (For SM County Employees Only) - - - NEW
September 13, 2017 8:30 AM-12:30 PM
November 30, 2017 8:30 AM-12:30 PM
February 14, 2018 8:30 AM-12:30 PM
April 11, 2018 8:30 AM-12:30 PM
555 Marshall St., Redwood City
Instructor: OES Staff Fee: N/A (Budgeted)
SMC Alert: Authorized Notification Sender Training (For SM
County Public Information Officers Only) - - - NEW
Date: TBD Time: TBD
Computer Training Room, 555 County Center (4th floor), RWC
Instructor: OES Staff Fee: N/A (Budgeted)
FEMA ICS-100, Introduction to the Incident Command
System (For Any Employee) - - - NEW
Accessible via the LMS Career Site at www.smcgov.org/LMS
FEMA IS-700, National Incident Management System
(NIMS), An Introduction (For Any Employee) - - - NEW
Accessible via the LMS Career Site at www.smcgov.org/LMS
Disaster Service Worker Training and Emergency
Preparedness (For Any Employee)
Accessible via the LMS Career Site at www.smcgov.org/LMS
Personal Safety and Disaster Preparedness (For Any
Employee)
Accessible via the LMS Career Site at www.smcgov.org/LMS
The Big Five: Immediate Emergency Response Actions
(For Any Employee)
Accessible via the LMS Career Site at www.smcgov.org/LMS
How to Thrive in a Changing Diverse Workplace: Essential Strategies Every Supervisor/Manager Should Know (For
Supervisors and Managers)
January 29, 2018 1:00 PM-4:00 PM
June 4, 2018 1:00 PM-4:00 PM
Room 101, 455 County Center (1st floor), Redwood City
Instructor: Michelle Park Fee: N/A (Budgeted)
Recognizing and Valuing Our Differences (For Any Employee)
January 8, 2018 8:30 AM-12:00 PM
Room 101, 455 County Center (1st floor), Redwood City
Instructor: Anne Weiss Fee: N/A (Budgeted)
Working with Multi-Generations at the Workplace (For Any
Employee)
June 13, 2018 8:30 AM-12:30 PM Room 405, 455 County Center (4th floor), Redwood City
Instructor: Patricia Haddock Fee: N/A (Budgeted)
Disaster Service Preparedness
Diversity / Cultural Competency
Customer Service
▲Part of the Customer Service Excellence certificate program. See hr.smcgov.org/certificate-programs for more info.
5
All ESS sessions will be held in Room 101, 455 County Center (1st floor), Redwood City. Check LMS in December 2017 for Spring 2018 dates.
Essential Supervisory Skills (ESS) - Coaching for Performance and Development (For SM County Supervisors and Managers Only)
August 10, 2017 8:30 AM-12:30 PM
Instructor(s): Mike Callagy & Jim Delia
September 27, 2017 8:30 AM-12:30 PM Instructor(s): Peggy Jensen & John Keene
Essential Supervisory Skills (ESS) - Providing Effective Feedback to Guide Performance (For SM County Supervisors and
Managers Only)
August 30, 2017 8:30 AM-12:30 PM
Instructor(s): Donna Vaillancourt & Anne Weiss
October 16, 2017 8:30 AM-12:30 PM Instructor(s): Anne Weiss & Jim Delia
Essential Supervisory Skills (ESS) - Setting Goals to Achieve Performance and Development (For SM County Supervisors and
Managers Only)
August 31, 2017 8:30 AM-12:30 PM
Instructor(s): Reyna Farrales & Anne Weiss
October 26, 2017 8:30 AM-12:30 PM Instructor(s): Anne Weiss & Jim Delia
Essential Supervisory Skills (ESS) - Preparing Meaningful Performance Evaluations (For SM County Supervisors and
Managers Only)
September 13, 2017 8:30 AM-12:30 PM October 12, 2017 8:30 AM-12:30 PM
Instructor(s): Employee & Labor Relations (ELR) Staff
Fee: N/A (Budgeted)
ATKS All-Employee Core Training (For SM County Employees Only)
Accessible via the LMS Career Site at www.smcgov.org/LMS
ATKS Manager/Supervisor Training (For SM County Supervisors
and Managers Only)
Accessible via the LMS Career Site at www.smcgov.org/LMS
Introduction to CPMS (For SM County Employees Only)
Accessible via the LMS Career Site at www.smcgov.org/LMS
LMS Basics (For SM County LMS System Admins Only)
August 24, 2017 1:30 PM-4:00 PM
November 16, 2017 1:30 PM-4:00 PM
March 15, 2018 1:30 PM-4:00 PM
June 14, 2018 1:30 PM-4:00 PM
Computer Training Room, 555 County Center (4th floor), RWC
Instructor: Gabe Aponte Fee: N/A (Budgeted)
LMS Advanced (For SM County LMS System Admins Only)
September 7, 2017 1:30 PM-4:00 PM
December 7, 2017 1:30 PM-4:00 PM
March 22, 2018 1:30 PM-4:00 PM
June 21, 2018 1:30 PM-4:00 PM
Computer Training Room, 555 County Center (4th floor), RWC
Instructor: Gabe Aponte Fee: N/A (Budgeted)
OHC - Hiring Manager/Approver Training (For SM County Hiring
Managers/Supervisors Only)
To register for this class, contact Michelle Kuka.
OHC - HR Liaison Training (For SM County Payroll/Personnel Staff Only)
To register for this class, contact Michelle Kuka.
Workday Employee Self-Service (For SM County Employees Only)
Accessible via the LMS Career Site at www.smcgov.org/LMS
Workday: Reports (For SM County Employees Only)
Accessible via the LMS Career Site at www.smcgov.org/LMS
Workday Supervisor/Manager Self-Service (For SM County
Employees Only)
Accessible via the LMS Career Site at www.smcgov.org/LMS
Workday: Traditional Performance Evaluation (For SM County
Employees Only)
Accessible via the LMS Career Site at www.smcgov.org/LMS
Communicating Expectations (For SM County Supervisors and
Managers Only)
September 19, 2017 10:00 AM-12:00 PM
Jupiter Room, 264 Harbor Blvd., Bldg. A (Housing), Belmont
February 27, 2018 2:00 PM-4:00 PM 555 Marshall St., Redwood City
Instructor: ELR Staff Fee: N/A (Budgeted)
Difficult Conversations (For SM County Supervisors and Managers Only)
October 4, 2017 2:00 PM-4:00 PM
Room 402, 455 County Center (4th floor), Redwood City
February 8, 2018 10:00 AM-12:00 PM
Room 100, 225 W. 37th Avenue (Health), San Mateo
Instructor: ELR Staff Fee: N/A (Budgeted)
Effective 1:1 Meetings (For SM County Supervisors and Managers Only)
October 26, 2017 2:00 PM-4:00 PM
Classrooms One & Two, 222 W. 39th Avenue (2nd floor),
(SMMC), San Mateo
May 15, 2018 10:00 AM-12:00 PM
Room 405, 455 County Center (4th floor), Redwood City
Instructor: ELR Staff Fee: N/A (Budgeted)
Essential Supervisor Skills (ESS)
Finance and Administration
HR Management
6
Employee Documentation (For SM County Supervisors and
Managers Only)
November 9, 2017 10:00 AM-12:00 PM
Room 405, 455 County Center (4th floor), Redwood City
April 17, 2018 2:00 PM-4:00 PM
Room 100, 225 W. 37th Avenue (Health), San Mateo
Instructor: ELR Staff Fee: N/A (Budgeted)
Hiring, Building & Retaining a Skilled Workforce (For SM County
Supervisors and Managers Only)
March 27, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Michelle Kuka Fee: N/A (Budgeted)
HR Basics (For SM County Supervisors and Managers Only)
December 12, 2017 1:00 PM-4:00 PM
Jupiter Room, 264 Harbor Blvd., Bldg. A (Housing), Belmont
March 19, 2018 9:00 AM-12:00 PM
Room 100, 225 W. 37th Avenue (Health), San Mateo
Instructor: ELR Staff Fee: N/A (Budgeted)
Labor Relations (For SM County Supervisors and Managers Only)
January 11, 2018 9:00 AM-3:00 PM
April 26, 2018 9:00 AM-3:00 PM
Room 405, 455 County Center (4th floor), Redwood City
Instructor: ELR Staff Fee: N/A (Budgeted)
Managing Absenteeism (For SM County Supervisors and
Managers Only)
January 31, 2018 9:00 AM-12:00 PM
Room 402, 455 County Center (4th floor), Redwood City
May 1, 2018 9:00 AM-12:00 PM
555 Marshall St., Redwood City
Instructor(s): ELR Staff & Janine Keller Fee: N/A (Budgeted)
Managing Disabilities in the Workplace (For SM County
Supervisors and Managers Only)
October 3, 2017 8:30 AM-11:30 AM
Room 402, 455 County Center (4th floor), Redwood City
June 6, 2018 8:30 AM-11:30 AM
Room 405, 455 County Center (4th floor), Redwood City
Instructor: Janine Keller Fee: N/A (Budgeted)
Risk Management for the Supervisor/Manager (For SM County
Supervisors and Managers Only)
December 6, 2017 8:30 AM-12:30 PM
March 27, 2018 8:30 AM-12:30 PM
Room 405, 455 County Center (4th floor), Redwood City
Instructor(s): Risk Management Staff Fee: N/A (Budgeted)
Supervisor's Guide to Progressive Discipline (For SM County Supervisors and Managers Only)
November 16, 2017 9:00 AM-3:00 PM 555 Marshall St., Redwood City
June 4, 2018 9:00 AM-3:00 PM Room 100, 225 W. 37th Avenue (Health), San Mateo
Instructor(s): ELR Staff Fee: N/A (Budgeted)
Workers' Compensation (For SM County Supervisors and Managers Only)
December 19, 2017 9:00 AM-12:00 PM Room 405, 455 County Center (4th floor), Redwood City
April 18, 2018 9:00 AM-12:00 PM Room 402, 455 County Center (4th floor), Redwood City
Instructor(s): Risk Management Staff Fee: N/A (Budgeted)
ABCs of Supervising Others (For Leads, Supervisors, and Managers)
October 10, 2017 8:30 AM-4:30 PM
Room 101, 455 County Center (1st floor), Redwood City
May 3, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Zakiya Khalfani Fee: N/A (Budgeted)
Build Productive Teams through Improved Communication
(For Leads, Supervisors, and Managers)
October 18, 2017 8:30 AM-12:30 PM
Room 100, 225 W. 37th Avenue (Health), San Mateo
April 18, 2018 8:30 AM-12:30 PM
Room 101, 455 County Center (1st floor), Redwood City
Instructor: Dianne Faieta Fee: N/A (Budgeted)
Building and Cultivating Trust for Leaders (For Supervisors
and Managers) - - - NEW
September 26, 2017 8:30 AM-12:30 PM
April 3, 2018 8:30 AM-12:30 PM
555 Marshall St., Redwood City
Instructor: Craig Harrison Fee: N/A (Budgeted)
Building Focused Teams (For Leads, Supervisors, and
Managers)
June 12, 2018 8:30 AM-12:30 PM
Room 405, 455 County Center (4th floor), Redwood City
Instructor: Jim Delia Fee: N/A (Budgeted)
Cal-ICMA Webinar: Effective Communication of Complex
Issues to the Public (For SM County Employees Only)
September 7, 2017 9:00 AM-10:30 AM
Instructor(s): Cal-ICMA Fee: N/A (Budgeted)
To access, visit icma.org/en/ca/programs/coaching at the date/time listed above and click on the webinar title.
Cal-ICMA Webinar: Strategies for Having Difficult
Conversations (For SM County Employees Only)
October 11, 2017 10:00 AM-11:30 AM
Instructor(s): Cal-ICMA Fee: N/A (Budgeted)
To access, visit icma.org/en/ca/programs/coaching at the date/time listed above and click on the webinar title.
Change and Innovation (For Supervisors and Managers) - NEW
October 24, 2017 8:30 AM-12:30 PM
February 22, 2018 8:30 AM-12:30 PM
555 Marshall St., Redwood City
Instructor: Dianne Faieta Fee: N/A (Budgeted)
Leadership Development
7
Change Leadership (For Any Employee)
March 7, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Jim Delia Fee: N/A (Budgeted)
Coaching Others to Manage Conflict (For Leads, Supervisors,
and Managers)
February 27, 2018 8:30 AM-12:30 PM
Jupiter Room, 264 Harbor Blvd., Bldg. A (Housing), Belmont
Instructor: Joanne Bond Fee: N/A (Budgeted)
Creating Successful Staff Retreats (For Supervisors and
Managers) - - - NEW
December 6, 2017 8:30 AM-12:30 PM
Room 402, 455 County Center (4th floor), Redwood City
June 7, 2018 8:30 AM-12:30 PM
Jupiter Room, 264 Harbor Blvd., Bldg. A (Housing), Belmont
Instructor: Zakiya Khalfani Fee: N/A (Budgeted)
Facilitation and Meeting Management (For Supervisors and
Managers)
March 20, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Elaine Schmitz Fee: N/A (Budgeted)
Leadership Advantage (For SM County Supervisors and
Managers Only)
Accessible via the LMS Career Site at www.smcgov.org/LMS
Leadership Basics (For Leads, Supervisors, and Managers)
March 28, 2018 8:30 AM-12:30 PM
Room 101, 455 County Center (1st floor), Redwood City
Instructor: Jim Delia Fee: N/A (Budgeted)
Leading Multi-Generation Teams (For Any Employee)
February 15, 2018 8:30 AM-12:30 PM
Room 405, 455 County Center (4th floor), Redwood City
Instructor: Patricia Haddock Fee: N/A (Budgeted)
Leading Today’s Workforce: Vision, Strategy, and
Engagement (For Supervisors and Managers) - - - NEW
September 19, 2017 8:30 AM-12:30 PM
Instructor: Craig Harrison
April 10, 2018 1:00 PM-5:00 PM
Instructor: Elaine Schmitz
555 Marshall St., Redwood City Fee: N/A (Budgeted)
Making the Transition from Manager to Leader (For
Supervisors and Managers)
March 15, 2018 8:30 AM-12:30 PM
Room 405, 455 County Center (4th floor), Redwood City
Instructor: Patricia Haddock Fee: N/A (Budgeted)
Political Astuteness/Savvy (For Leads, Supervisors, and Managers)
April 17, 2018 1:00 PM-5:00 PM
555 Marshall St., Redwood City
Instructor: Mary Welch Fee: N/A (Budgeted)
Skills for Collaborative Leadership (For Any Employee)
March 6, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Nicole Schapiro Fee: N/A (Budgeted)
Supervision 101: What All New Supervisors Need to Know
(For Newly Appointed Leads, Supervisors, and Managers)
September 27, 2017 8:30 AM-4:30 PM
January 25, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
April 11, 2018 8:30 AM-4:30 PM
Room 101, 455 County Center (1st floor), Redwood City
June 21, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Jim Delia Fee: N/A (Budgeted)
Advanced Facilitation (For SM County Employees Only)
May 10, 2018 8:30 AM-12:30 PM
555 Marshall St., Redwood City
Instructor: PCRC Fee: N/A (Budgeted)
Basic Facilitation (For SM County Employees Only)
September 20, 2017 8:30 AM-12:30 PM
March 21, 2018 8:30 AM-12:30 PM
Room 101, 455 County Center (1st floor), Redwood City
Instructor: PCRC Fee: N/A (Budgeted)
● Building Effective Workplace Relationships (For Any Employee)
September 20, 2017 8:30 AM-12:30 PM
February 8, 2018 8:30 AM-12:30 PM
Room 405, 455 County Center (4th floor), Redwood City
Instructor: Patricia Haddock Fee: N/A (Budgeted)
● Creative Problem Solving (For Any Employee)
March 14, 2018 8:30 AM-4:30 PM
Room 101, 455 County Center (1st floor), Redwood City
Instructor: Jim Delia Fee: N/A (Budgeted)
Credibility: How to Earn and Keep It (For Any Employee) - NEW
November 28, 2017 8:30 AM-12:30 PM
May 17, 2018 8:30 AM-12:30 PM
555 Marshall St., Redwood City
Instructor: Craig Harrison Fee: N/A (Budgeted)
Decision-Making Skills – Adapting to Uncertainty (For Any
Employee)
November 9, 2017 8:30 AM-12:30 PM
Jupiter Room, 264 Harbor Blvd., Bldg. A (Housing), Belmont
April 26, 2018 8:30 AM-12:30 PM
555 Marshall St., Redwood City
Instructor: Jim Delia Fee: N/A (Budgeted)
Professional Development
● Part of the Public Sector Professional certificate program. See hr.smcgov.org/certificate-programs for more info.
8
Decisiveness (For Any Employee) - - - NEW
September 20, 2017 8:30 AM-12:30 PM
February 7, 2018 8:30 AM-12:30 PM
555 Marshall St., Redwood City
Instructor: Dianne Faieta Fee: N/A (Budgeted)
● Develop as a Professional (For Any Employee)
November 28, 2017 8:30 AM-4:30 PM
Room 101, 455 County Center (1st floor), Redwood City
February 28, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Patricia Haddock Fee: N/A (Budgeted)
Developing Effective Project Proposals and Workplans (For
Project Managers)
May 15, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Mary Welch Fee: N/A (Budgeted)
Effective Communication for Employees (JJ Keller) (For
SM County Employees Only)
Accessible via the LMS Career Site at www.smcgov.org/LMS
Effective Communication for Supervisors (JJ Keller) (For
SM County Supervisors Only)
Accessible via the LMS Career Site at www.smcgov.org/LMS
Effective Public Speaking (For SM County Employees Only)
November 13 & 14, 2017 1:00 PM-5:00 PM
Board Chambers, 400 County Center, Redwood City
January 23 & 24, 2018 1:00 PM-5:00 PM
May 22 & 23, 2018 1:00 PM-5:00 PM
June 13 & 14, 2018 1:00 PM-5:00 PM
555 Marshall St., Redwood City
Instructor: Gloria Cohn Fee: N/A (Budgeted)
● Emotional Intelligence Skills Training (For Any Employee)
October 26, 2017 8:30 AM-12:30 PM
February 6, 2018 1:00 PM-5:00 PM
Room 100, 225 W. 37th Avenue (Health), San Mateo
Instructor: Kathye Citron
April 17, 2018 8:30 AM-12:30 PM
Jupiter Room, 264 Harbor Blvd., Bldg. A (Housing), Belmont
Instructor: Elaine Schmitz Fee: N/A (Budgeted)
● Essentials of Project Management (For Any Employee Who
Manages Projects)
November 8, 2017 8:30 AM-12:30 PM
May 9, 2018 8:30 AM-12:30 PM
555 Marshall St., Redwood City
Instructor: Dianne Faieta Fee: N/A (Budgeted)
Leading Positive Change (For Any Employee)
March 8, 2018 8:30 AM-12:30 PM
Room 101, 455 County Center (1st floor), Redwood City
Instructor: Elaine Schmitz Fee: N/A (Budgeted)
Managing Your Change (For Any Employee) - - - NEW
November 30, 2017 8:30 AM-12:30 PM
Room 101, 455 County Center (1st floor), Redwood City
May 24, 2018 8:30 AM-12:30 PM
555 Marshall St., Redwood City
Instructor(s): Jim Delia Fee: N/A (Budgeted)
▲ Mastering the Communication Process (For Any Employee)
December 7, 2017 8:30 AM-12:30 PM
May 16, 2018 8:30 AM-12:30 PM
555 Marshall St., Redwood City
Instructor: Zakiya Khalfani Fee: N/A (Budgeted)
● Maximizing Your Personal Effectiveness (For Any Employee)
November 15, 2017 8:30 AM-12:30 PM
Room 100, 225 W. 37th Avenue (Health), San Mateo
May 10, 2018 8:30 AM-12:30 PM
Room 405, 455 County Center (4th floor), Redwood City
Instructor: Dianne Faieta Fee: N/A (Budgeted)
Meetings Made Fun and Easy (For Any Employee) - - - NEW
October 5, 2017 8:30 AM-12:30 PM
Instructor: Craig Harrison
April 25, 2018 8:30 AM-12:30 PM
Instructor: Kathye Citron
555 Marshall St., Redwood City Fee: N/A (Budgeted)
Relationship Management (For Any Employee)
April 10, 2018 8:30 AM-12:30 PM
Jupiter Room, 264 Harbor Blvd., Bldg. A (Housing), Belmont
Instructor: Joanne Bond Fee: N/A (Budgeted)
Resolving Conflict with Difficult Personalities (For Any
Employee)
November 15, 2017 8:30 AM-12:30 PM
Instructor: Elaine Schmitz
May 8, 2018 8:30 AM-12:30 PM
Instructor: Kathye Citron
555 Marshall St., Redwood City Fee: N/A (Budgeted)
Strategies for Changing Times (For Any Employee)
May 31, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Nicole Schapiro Fee: N/A (Budgeted)
Taking the Step Up to Supervisor (For Any Employee)
November 2, 2017 8:30 AM-4:30 PM
May 2, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Jim Delia Fee: N/A (Budgeted)
Team Building for Employees (JJ Keller) (For SM County
Employees Only)
Accessible via the LMS Career Site at www.smcgov.org/LMS
● Part of the Public Sector Professional certificate program. See hr.smcgov.org/certificate-programs for more info. ▲Part of the Customer Service Excellence certificate program. See hr.smcgov.org/certificate-programs for more info.
9
Team Building for Supervisors (JJ Keller) (For SM County
Supervisors Only)
Accessible via the LMS Career Site at www.smcgov.org/LMS
● Time Management (For Any Employee)
November 8, 2017 9:00 AM-12:00 PM
May 2, 2018 1:00 PM-4:00 PM
Room 101, 455 County Center (1st floor), Redwood City
Instructor: Jim Porter Fee: N/A (Budgeted)
Conducting Facility Safety Inspections (For Any Employee)
October 3, 2017 8:30 AM-12:30 PM
March 8, 2018 8:30 AM-12:30 PM
Room 405, 455 County Center (4th floor), Redwood City
Instructor: Alicia Kellie Fee: N/A (Budgeted)
Ergonomics for Department Ergonomics Coordinators (For
SM County Department Ergonomic Coordinators Only)
November 7, 2017 8:30 AM-12:30 PM
May 2, 2018 8:30 AM-12:30 PM
Room 405, 455 County Center (4th floor), Redwood City
Instructor: Alicia Kellie Fee: N/A (Budgeted)
Ergonomics for Supervisors and Managers (For Supervisors
and Managers)
March 21, 2018 9:00 AM-11:00 AM
Room 402, 455 County Center (4th floor), Redwood City
Instructor: Alicia Kellie Fee: N/A (Budgeted)
Fire Prevention and Fire Extinguisher Use (For Any
Employee)
To register for this class, contact Alicia Kellie.
Health and Safety - Online Package (For SM County
Employees Only)
Accessible via the LMS Career Site at www.smcgov.org/LMS
Supervisor Safety Responsibilities (For Supervisors and
Managers)
April 26, 2018 8:30 AM-12:30 PM
Room 402, 455 County Center (4th floor), Redwood City
Instructor: Alicia Kellie Fee: N/A (Budgeted)
■ Better Reading and Writing (For Any Employee)
June 20, 2018 8:30 AM-4:30 PM
Room 101, 455 County Center (1st floor), Redwood City
Instructor: Neal Doten Fee: N/A (Budgeted)
■ Business Writing Basics (For Any Employee)
February 21, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Elaine Schmitz Fee: N/A (Budgeted)
■ Delivering Customer Service in Writing (For Any Employee)
December 5, 2017 8:30 AM-12:30 PM
March 7, 2018 8:30 AM-12:30 PM
Room 405, 455 County Center (4th floor), Redwood City
Instructor: Patricia Haddock Fee: N/A (Budgeted)
■ Editing and Proofreading (For Any Employee)
October 12, 2017 8:30 AM-12:30 PM
Room 405, 455 County Center (4th floor), Redwood City
June 7, 2018 8:30 AM-12:30 PM
555 Marshall St., Redwood City
Instructor: Patricia Haddock Fee: N/A (Budgeted)
■ Get to the Point! (For Any Employee) - - - NEW
October 31, 2017 8:30 AM-4:30 PM
Room 101, 455 County Center (1st floor), Redwood City
April 19, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Barbara Nelson Fee: N/A (Budgeted)
■ Write Right! Baseline Business Writing Skills (For Any
Employee) - - - NEW
October 4, 2017 8:30 AM-4:30 PM
March 15, 2018 8:30 AM-4:30 PM
555 Marshall St., Redwood City
Instructor: Barbara Nelson Fee: N/A (Budgeted)
Safety
Written Communication
Maps and directions to all
training locations are available
at hr.smcgov.org/maps
● Part of the Public Sector Professional certificate program. See hr.smcgov.org/certificate-programs for more info. ▲Part of the Business Writing Essentials certificate program. See hr.smcgov.org/certificate-programs for more info.
10
Career Planning and Development:
Networking for Success
Workplace Success
Customer Service:
Conversational Spanish in Practice-Level 2
Disaster Service Preparedness:
ICS-100 and IS-700 (Instructor-led)
FEMA ICS-100 (Online)
FEMA IS-700 (Online)
SMC Alert: Authorized Notification Sender Training
Leadership Development:
Building and Cultivating Trust for Leaders
Change and Innovation
Creating Successful Staff Retreats
Leading Today’s Workforce: Vision, Strategy, and
Engagement
Professional Development:
Credibility: How to Earn and Keep It
Decisiveness
Managing Your Change
Meetings Made Fun and Easy
Written Communication:
Get to the Point!
Write Right! Baseline Business Writing Skills
New Offerings!
Academies for all levels of staff
Cal-ICMA
Certificate Programs
■ Business Writing Essentials
▲ Customer Service Excellence
● Public Sector Professional
Core Competencies
Leadership Advantage (Online resources for Supervisors and Managers)
Liebert Cassidy Whitmore (LCW) Consortium
Manager/Supervisor Leadership Training Matrix
Regional Training and Development Consortium Programs
Supervisor Online Support (S.O.S.)
Tuition Reimbursement Program
...and much, much more!
Visit the HR-Training website at hr.smcgov.org/training to learn more about:
In addition to our instructor-led sessions, you
can register for online courses through LMS!
We have over 200 health and safety sessions in
a variety of topics designed to meet your
training needs.
Visit hr.smcgov.org/online-training for more
information.
Topics include:
Bloodborne Pathogens
Eye on Defensive Driving
Hazcom: What You Need to Know
First Aid
Driving Safety
Fire Extinguisher Use
Office Safety
...and much, much more!
Online Health & Safety Courses
11
Assessor-Clerk-Recorder-Elections Julieta Fernandez .......................................... (650) 363-4779
Child Support Services
Andrew Allee ................................................. (650) 363-4973 Sherrie Ramos .............................................. (650) 363-4818
Controller
Jeremy Reyes ............................................... (650) 363-4777 Rose Rushworth ............................................ (650) 363-4778
Coroner
Emily Tauscher .............................................. (650) 312-5223
County Counsel
Shirley Lectura .............................................. (650) 363-4684 Heather Hardy ........................................... (650) 363-4679
County Manager’s Office/Board of Supervisors
Alicia Garcia ...................................... (650) 363-4634
Agriculture/Weights & Measures
Maria Luna ............................................ (650) 363-4700
Public Safety Communications Robert Bustichi ...................................... (650) 363-4342 Elise Moeck ........................................... (650) 363-4615
District Attorney
Debbie Padilla ............................................... (650) 363-4685 Andy Sedik ............................................... (650) 363-4871
Health System
Aging & Adult Services Sue Fisk ................................................ (650) 573-2533 Elizabeth Schlief .................................... (650) 573-2690
Behavioral Health & Recovery Services Moetoto Mati .......................................... (650) 573-2495 Emmy Naranjo-Cabatic ......................... (650) 573-2610 Mai Le .............................................. (650) 372-6155 Nicola Freeman ................................. (650) 573-2773
Correctional Health Joanna Nuevo ....................................... (650) 363-4152 William Taylor ........................................ (650) 363-7838
Emergency Medical Services Theresa Smith ................................... (650) 573-3782 Garrett Fahey .................................... (650) 573-2009
Environmental Health Joseph Padilla ................................... (650) 372-6234
Jean DeTar ........................................ (650) 372-6263
Anapatricia Mercado .............................. (650) 372-6228
Family Health Laurie Washer ....................................... (650) 573-2248
Health Administration Wanda Showaker .................................. (650) 573-2263
LEAP Institute Mary Brinig ............................................ (650) 573-2945
Public Health, Policy & Planning Wanda Showaker .................................. (650) 573-2263
San Mateo Medical Center Akram Cader ................................................. (650) 573-2271
Cynthia Delmo .............................................. (650) 573-2437 Stacy Glocke ............................................. (650) 573-2671 Jessica Frihart ........................................... (650) 573-5044
Housing
Larisa Margulis ......................................... (650) 802-3379
Norman Pascoe ............................................ (650) 802-5008
Human Resources
Noel J. Coloma ............................................. (650) 363-4948 Christian Feng ........................................... (650) 599-1151 Debbie Kong ................................................. (650) 363-1915 Rosemarie San Juan .................................... (650) 363-4733
Human Services Agency
Kathy Merlo ................................................... (650) 802-7965 Pamela Storm ........................................... (650) 802-7941 Desi Tafoya .............................................. (650) 802-7974 Robert Burnett ........................................... (650) 802-7648
Information Services
Emmanuel Ufot ......................................... (650) 599-7499
Vanita Narayan .............................................. (650) 207-1940 Shawn Yu ..................................................... (650) 599-7468
Library
Karina Labrenz ............................................. (650) 312-8822
Office of Sustainability
John Cho .................................................. (650) 363-1229 Mike Bolander .......................................... (650) 363-4791
Parks
Francesca Nielsen ..................................... (650) 599-1466
Erika Duenas ............................................ (650) 599-1391
Laurel Finnegan ........................................ (650) 599-1367
Planning & Building
Madeleine Payumo .................................... (650) 599-7311 Lisa Aozasa .............................................. (650) 363-4852
Probation
Bridget Love .................................................. (650) 312-5261 Chris Miller .................................................... (650) 655-6213
Public Works
Krysta Caronongan ....................................... (650) 599-1442 Manon Patterson .......................................... (650) 599-1428 Marney Taylor ............................................... (650) 599-1451
SamCERA
Gladys Smith ................................................ (650) 363-4821 Colin Bishop .............................................. (650) 599-1231
Sheriff’s Office
Gina Sheridan ............................................... (650) 573-2520 Jennifer Prado .............................................. (650) 363-4530
Tax Collector/Treasurer
Tiffany Htwe ............................................. (650) 599-1239
Angey Rivera ................................................ (650) 363-4398 Laura Williams .............................................. (650) 363-4977
County LMS Administrators
Contact your LMS administrator for LMS questions/assistance. The most up-to-date version of this list can be found at – hr.smcgov.org/county-lms-administrators
Meet your Department LMS System
Administrators at:
hr.smcgov.org/county-lms-administrators
Access the easy-to-use LMS User Guide covering a
variety of “How to” topics
LMS Administrators: Sign up for specialized training
(LMS Basics and LMS Advanced, see p. 5)
...and much, much more!
Training & Development Division
County of San Mateo
Human Resources Department
455 County Center, 5th Floor | Redwood City, CA 94063 (650) 363-4343 | hr.smcgov.org/training
Anne Weiss
Training & Development Manager
(650) 363-4845
Gabe Aponte
Management Analyst
(650) 363-4696
Noel J. Coloma
Human Resources Technician
(650) 363-4948
Debbie Kong
Human Resources Technician
(650) 363-1915
Rosemarie San Juan
Tuition Reimbursement Coordinator
& Community Liaison
(650) 363-4733
Christian Feng
Human Resources Technician
(650) 599-1151
Visit our website at hr.smcgov.org/training
for LMS Support and Resources:
Cancellation Policy: All participants must withdraw at least three business days prior to the session’s start date to avoid a charge equivalent to the full session fee to their department/organization. No-shows and incompletes will be charged at the same rate.
Are you eligible to participate in the County’s training sessions?
Any employee of San Mateo County, with supervisor approval, may register to attend.