A STUDY ON THE RELATIONSHIP BETWEEN EMPLOYEE BENEFIT ANDEMPLOYEE WORK PRODUCTIVITY AT MAJLlS DAERAH RAUB (MDR)

AQILAH BINTI HASHIM

BACHELOR IN OFFICE SYSTEMS MANAGEMENT (HONS)UNIVERSITI TEKNOLOGI MARA CAWANGAN PAHANG

JULY 2018

ABSTRACT

Employee benefit or welfare can be characterized as a corporate attitude or duty

reflected in the imparted watch over a worker at all measures, supporting their work and the

earth in which it is performed. A large portion of the companying as a rule see the employee

benefit as important for their employee however they do not know about the most imperative

one. The goal of studying about employee benefits is to know what are the most preferred

benefits and which benefit give more impact on employee work productivity. The study has

identified the type of employee's benefits that employees need the most and to determine the

relationship between employee's benefits and employees' productivity in a Majlis Daerah

Raub (MDR), Pahang. For this study, the sampling frame that is used was based on the list of

employees' in MDR, Pahang. The population of the study consists of employees from MDR

and the total numbers of the population are approximately 159 employees. Besides that, this

study used the simple random sampling as the sampling technique and there were 113 sample

sizes that randomly based on 159 totals of employees. The researchers also had been used in

the questionnaire to collect the data. Hence, the questionnaires were including six sections

and it was using the five-point Likert Scale to identify the respondents' rate. Based on the

findings, the type of employees' benefit that employee needs the most was child care service

and the overall results of the relationship between employee benefits and employee work

productivity can be donated that there was a strong relationship between dependent variable

and independent variables. For recommendation, the researcher wants the employer to be

aware of the employees benefit provided to the staff and the employer should provide the

benefit that employee needs. In addition, the employees need to be aware of the importance

of the benefits that were provided for them. Lastly, the researcher wants to increase the

sample size of the respondents to answer the questionnaires, study on other variables of

employee benefit and to improve the awareness among the staffon the employee benefit.

TABLE OF CONTENTS

Page

LIST OF TABLES

LIST OF FIGURES II

CHAPTERl

INTRODUCTION............................................................................ 1

Background of the Study - 1-3

Statement of the Problem 4-5

Research Objectives 5

Research Questions 6

Research Hypothesis 6

Significance of the Study 7

Limitations of the Study 8

Definition of Terms 8-9

CHAPTER 2

LITERATURE VIEW

Introduction.. . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . 10

Employee Benefit 10-12

Child Care Service 12-13

Provide Counselling Sessions '" 13-15

Opportunity for Training " " 15-16

Employee Work Productivity 17-18

CHAPTER 3

METHODOLOGY

Introduction '" 20

Research Design 20

Sampling Frame 21

Population 21

Sampling Technique 21

Sample Size 22

Unit of Analysis 22

Instrument '" 22-23

Validity of Instrument 23

Data Collection Procedures 23

Reliability of Instrument 24

Plan of Data Analysis 25

CHAPTER 4

FINDINGS AND DISCUSSION

Introduction 26

Survey Data Return 26

Profile ofRespondents 27

Section A: Demographic Analysis 28- 36

Section B: Descriptive Statistic Analysis 37-42

Section C: The Summary of the Relationship Between

Employee Benefit and Employee Work Productivity 43

Section D: Regression Analysis , .44-45

Section E: Correlation Analysis .46-48

CHAPTERS

CONCLUSION AND RECOMMENDAnON

Introduction 49

Summary and Discussion of Findings 49-51

Research Objective and Research Question 52-54

Recommendations for Employer 55

Recommendation for Employees 56

Recommendations for Future Research 57

REFERENCES 58-61

APPENDICES

·A Agreement Form 62

B Cover Letter & Questionnaires '" ..

C List Name & Random Table .

D SSPS Result ; ..

LIST OF TABLES

Table Page

Table 3.1: The result ofCronbach's Alpha 24

Table 3.2: Level ofReliability 24

Table 3.3: Plan for Data Analysis 25

Table 4.1: Details of Response Rate 26

Table 4.2: Demographic analysis for working years 28

Table 4.3: Demographic analysis for gender 28

Table 4.4: Demography analysis for age 29

Table 4.5: Demography analysis for marital status 29

Table 4.6: Demography analysis for identify the respondent have children or not 30

Table 4.7: Demography analysis for the age of the child 30

Table 4.8: Demography analysis for children under the age of5 31

Table 4.9: Demography for nature of employment. 31

Table 4.10: Demography analysis for position 32

Table 4.11: The benefit provided by employers 33

Table 4.12: The benefit that the organization does not provide but staffs are in

need of such benefits 35

Table 4.13: Descriptive statistic table on employee benefit 37

Table 4.14: Descriptive statistic table on child care service 38

Table 4.15: Descriptive statistic table on a counseling session 39

Table 4.16: Descriptive statistic table on the opportunity for training 40

Table 4.17: Descriptive statistic table on work productivity 42

Table 4.18: The summary of the relationship between employee benefit and

employee work productivity 43

Table 4.19: Model Summary 44

Table 4.20: Work productivity as the Dependent Variable '" 45

Table 4.21: Table Pearson Correlation Coefficient Value explained on how the

relationship between two variables '" 46

Table 4.22: Inter-Correlations at the Major Variable 47