ast web development
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AST Web Development & Instructional Technology Unit
Ann Lippel: Assistant Director
Tom Minnefor: Manager, Web Site Development
Gail Tuzman: Manager, Instructional Technology
Yaw-Shing Wang: Project Leader, Software Application Development
OverviewCurrent Areas of Responsibility
– Web Site Development• Web Content Management• Rich Media Assets Management• Web Usability• User Support, Resource Documentation
– E-learning• Academic Learning Course Management System + peripheral
applications• Faculty Development• User Communication & Support• Resource Material/Documentation
– Web Application Development• System Integration• my.UMDNJ portal• Custom Solutions• User Communication & Support• Resource Material /Documentation
Organizational Chart
Overall Philosophy
• A web services approach to development is foundational• A standardized E-learning technical orientation should
happen once in one’s UMDNJ career• A consistent user experience flows from use of
standardized content development & delivery tools• Benefits of standardization
– Reduce expenditures on multiple licenses, platforms, etc.• Simplify support costs & effort
– Improve security– Improve data storage management
Legend
New in FY08
Replacement in FY08
Upgrade/Enhance in FY08
Under Discussion in FY08
Volume/ActivityIncrease in FY08
E-learning
Tools (DxR Admin
Course Genie) PPT and PDF conversiont tools
Tools (DxR Admin
Course Genie) PPT and PDF conversiont tools
Tools (DxR Admin
Course Genie) PPT and PDF conversiont tools
Tools (DxR Admin
Course Genie) PPT and PDF conversiont tools
Web Development
Web Application Development Unit Administration
Digital AssetsManagement
(camtasia,mediasite, apreso, streamimg)
User Training(Site Studio,
Digital Capture)
Tools (Site Studio, Google,
Contribute2)
Web Development (Internet/intranet; domain registry)
New Application
Integration(CAS, iTunes U,
JES, Angel)
my.UMDNJ
the Portal(AJAX, safe mode,
Alert, rss)
Tech SupportCustom
Solutions(xrss_admin, GEME,
Event Calendar)
DevelopmentEnvironment.
(Cold Fusion, Subversion, SOAP, Technical
Standards
Contract Mgmt(SunGard, Bb,
Presidium, Angel, etc.)
Planning(Fiscal, Strategic,
Operational )
Shared Governance
(Portal Council, Tech. Partners,AcITAC,
Internet/Intranet serversSCT Banner
Enterprise DirectoryOracle Databases
AST Web Development & Instructional Technology Unit
UMDNJ Instructional Technology Infrastructure
UMDNJ Portal Infrastucture
UMDNJ Web Site Infrastructure
Placeholder for User Training Slide
Current Web Development
Content Mgmt. Rich Media Asset Mgmt.
Web Usability User Support Producing Resource Materials & Doc’s
Who Tom Minnefor, MgrWalter FrihartRon CoteNew Hire
Tom Minnefor, MgrWalter FrihartRon CoteNew Hire
Tom Minnefor, MgrWalter FrihartJamil Rahman
Tom Minnefor, MgrWalter FrihartRon CoteNew Hire
Tom Minnefor, MgrWalter FrihartRon CoteNew Hire
What Application Admin Content Management System detail
Design/develop/ manage Internet/intranet web sites
Web Development Standards detail
Rich Media Content ManagementR&DiTunes asset capture Support: Faculty/students/ school technical teams
Standards Developmentdetail
Site NamingDomain RegistryNaming clearinghouse
Web Traffic AnalysisGoogle Analytics
Web Usability Studies
Tier 1 SupportSite Studio, Contribute2, Mediasite, Camtasia,
Tier 2 Support :iTunes U, my.UMDNJ channel users
Al Port TutorialsSite Studio Training docs*intranet workflow planners iTunes U. User Guide
How/ToolsSite Studio, Contribute 2, Dreamweaver, Flash, JavaScript, xRSS
Lame Mp3 Encoder, iTunes, Media Site, Quick Time, Camtasia, Appresso
Network Solutions *Heat*F-2-F Training
* AST Consultation
MS Word, MS PowerPoint, Captivate,
Constraints UMDNJ Branding PoliciesStds & ProtocolsCSS, .shtml, .xhtml, JavaScript, Analytics, SEO, Accessibility, Usability
Bandwidth & Storage iTunes Storage=500gig SFTP size limits
Stds & ProtocolsAAC, MP3 , M4V, .fla, .flv, iTunes
Domains owned by UMDNJNaming UMDNJ Internet Policy
Minimum Operating systemsStandard Browsers
Lacking single authoring/editing platform for creating multiple outputs from single source
LCMS Application Support
Faculty Development
User Communication and Support
Producing Resource Material/Doc’s
Who Lisa Shen, Jamil Rahman, Traci Moore, Meredith Cushman, Gail Tuzman, Ben Chapman, School Liaisons
Traci Moore, Meredith Cushman, Gail Tuzman, Ben Chapman, school support
Jamil Rahman, Lisa Shen, Traci Moore, Meredith Cushman, Gail Tuzman, Ben Chapman, Service Center, Presidium
Traci Moore, Meredith Cushman, Gail Tuzman, Ben Chapman, 1 freelancer
What Application Administrationdetail
Coordination of LCMS/Banner Enrollment Process detail
Faculty/user training•LCMS and Supporting Apps.•Instructional Protocols
Ongoing Dialogue with Stakeholders and End Usersdetail
Tier 2 Troubleshooting
Develop Web Resources & Training Manualsdetail
How/Tools LCMS Supporting Applicationsdetail
F2F & Self-paced Training•detail
•HEAT•Presidium•Portal•Web
Course Genie, Captivate, ImpaticaAdobe Acrobat, Dreamweaver, MS Word, PPT
Constraints Data Storage Capacitydetail
Stds & Protocolsdetail
•Custom laptop/PC configuration•Availability of training room• Faculty schedules
•Hours of support•Corporate Firewalls
Lack a single authoring /editing applic. to create multiple outputs from single input repository
Current Instructional Technology
Current Web Application Development
Systems Integration
My.UMDNJ, the Portal
Custom Solutions
User Support Produce Resource Materials & Documentation
Who Yaw-Shing WangSteve Schipper
Yaw-Shing WangPeter Aganyo
Yaw-Shing WangSteve SchipperPeter Aganyo
Peter AganyoSteve SchipperYaw-Shing Wang
Steve SchipperPeter AganyoYaw-Shing Wang
What Application AdministrationdetailPortal Integration Solutionsdetail
Create, deploy and maintain custom UMDNJ School Specific or Academic Ent. Applications:SSO’s
Tier 1Tech Support: •portal •system integration modules•custom applications
Create technical documents
Draft, and assist on creating End User Guide & documents
User Manuals
How/Tools Apple iTuneAdobe ColdFusionOracle DatabasesLDI, GCF, SSO, CAS, Java
SCT LuminisSCT BannerAdobe ColdFusionSun Solaris, JavaOracle DatabasesLDI, APIs, CAS
Sun Solaris, JavaOracle DatabasesAdobe ColdFusionJava, PHP
Heat,Custom bug tracking system
Microsoft Word, PowerPoint, Visio
Standards & Protocols
UNIX, XML, XSL, JSP, CFML, AJAX, SOAP, SQL, LDAP, JMS
UNIX, XML, XSL, JSP, CFML, AJAX, SOAP, CPIP, SQL, LDAP, JMS
UNIX, XML, XSL, JSP, CFML, AJAX, SOAP, SQL, LDAP, PHP, JMS
Support scripts Lacking single authoring/editing platform for creating multiple outputs from single source
my.UMDNJ Portal
• Support– Tier 1 Tech Support (email, phone, heat)– Alert Problems & Troubleshooting (coordinate with other groups)
• Manage– Implementation & Patch – Configuration & Administration (channels, groups, layouts, …)
• Extend– Modification, Development & Enhancement (UMD mod, xRSS)– Integration & Web Services (SSO, CAS, LCMS, iTunes, …)
Custom Solutions (GEME)
• Bridging the gap . . .– Between general commercial product and specific UMDNJ
requirements – Between baseline and enhanced UMDNJ-owned commercial
products
• Save Resources– Hardware and Software resources– Network Resources – Development (staff) resources
• Centralized Management– Enforce and enhance security– Simplify framework for support ,manage, statistics and audit
• Self-Serve Architecture– Greater service availabilities – Provide easy tools for DIY your own solution
Forums for Unit Communication E-Learning Intranet Internet Environment
Governance Groups
AcITAC On-line Steering Committee
Channel Managers. Portal Council
• UMDNJ Web Management Committee•Marketing Commun.Council
Portal Groups •E-learning Tools•LCMS
•UMDNJ Web Management
Peer Groups •Portal Technical Partners(including SISS, University Registrar, AST/BST/ CST reps.)
•CST/AST Ad Hoc Group for Streaming•Developer’s Users Group•AST Infrastructure Group
WEB information gateways
•webctweb•listserve
portal www.umdnj.edu/umcweb/logoweb/visual_id/gstandards.pdf
istweb
What We Have Not Locked Down
• Integration of Angel LCMS (open Proj. 1/18/08) – Timetable for sunset of WebCT CE
• Comprehensive Corporate Training Solution• Replacement for Site Studio Content Mgmt. Sys.• Video Desktop Conferencing/Streaming Solution
(partnership with CST)• Long-term E-Learning End User Help Solution• Web Proxy Solution for the Portal• Enterprise resource locator• Volume license for PDF creator/conversion tool• Impact Analysis of Banner INB SSO
How Do We Get to Tomorrow?. . . Angel LCMS
• FY’08: – 3rd Qtr
• Angel LCMS implementation kick off – Hire transition staff– Banner/Angel XEI integration– Configuration of internal storage asset repository
• Solution Long-term E-Learning End User Help solution– RFP sponsored by AcITAC?
• RFI for Video Desktop Conferencing/Streaming Solution ( new application must be in place for academic community before Marratech sunset in Jan ‘09)
– 4th QTR FY’08• LCMS Pilot Project Phase 1
• FY’09– 1st Qtr
• Angel Pilot– 2nd-4th Qtr
• Complete migration from WebCT CE to Angel• Sunset WebCT CE
How Do We Get to Tomorrow?. . . Corporate Training
• FY ’08: – 3rd Qtr:
• ID potential existing or new corporate training solutions– Freeze any new development in WebCT CE
• Kick off Corporate Training Steering Committee– Request programming resource, funded by Office of Ethics &
Compliance– 4th Qtr:
• Configure AST-managed web storage asset repository• FY’09:
– migrate corporate assets from WebCT to new environment• Sunset WebCT CE by June 2009
How Do We Get to Tomorrow?. . . Portal Upgrade
• FY’08– 4th Qtr
– release version 2 of xrss_admin application• FY ’09
– 1st Qtr• Kick off Lum 4 Upgrade Steering Committee from ranks of IST
Leadership – PSR for Luminis 4 upgrade – Use existing programming resources
• CAS Web Proxy Solution for the Portal• Prove mod CAS will work in our environment• Develop plan for placing CAS server on enterprise level• Investigate authentication interdependencies with CST/BST
How Do We Get To Tomorrow? . . . Intranet Content Management
• 1st QTR: FY’09: RFP for Replacement for Site Studio
• 4th Qtr: FY ’08: CAS Web Proxy Solution for the Portal– Investigate authentication interdependencies with
CST/BST– Develop plan for placing CAS server on enterprise level– Identify/Purchase server– Install & configure
What is the Pain?
• Live with Luminis 3.3.3 for another 24 months– Limited fine-grained access– Limited intranet search capability– Less effective integration between JES & Portal
• Live with Site Studio for another 18 months– Inefficient development environment
• Live without enterprise Resource Locator for another 24 months
How We Intersect
• E-learning computer image development• End User Desktop Service
• iTunes player
• Service Center• Desktop Videoconferencing• Network
– QOS Video Streaming– Throughput for E-learning
• Portal – Access to Messaging– Authentication Strategies
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Web Development Application Administration
• Content Management Systems– Site Studio– Contribute 2
• Design/develop/ manage Internet/intranet web sites
• Web Development Standards:
Web Development Standards & Guidelines
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Rich Media
Rich Media
• R&D
• iTunes asset capture
• User Support
– Faculty/students/ school tech. teams
Standards Development:
• Formats
• Compression
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Instructional Technology Application Administration
• Application Administration:
– Current:WebCT
– New: Angel
– LCMS supporting applications
• Coordination of LCMS/Banner Enrollment Process
– University Registrar
– School Unit Enrollment Managers
– SISS
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Instructional Technology Constraints
Data Storage Capacity: • Moriah (typically: 85% - 92% capacity)• Angel host (maximum content hosting = 40.5 gig, DB storage
= 9.9 gig)
Standards & Protocols: • FERPA, • Section 508 USRA, • IMS• UNIX• Windows • .html• .pdf• .txt
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Stakeholders/End User Communication Topics
• LCMS Business Processes• Usage Guidelines• Standards• Training Schedules• Courseware Maintenance
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Training Manual Development
• WebCT• Angel LCMS• DxR • Respondus• Impatica• Course Genie• Captivate
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LCMS Supporting Applications
• DxR Nursing and Clinician• Wimba Create• StudyMATE• Respondus• Impatica• Adobe Acrobat
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Faculty/Designer Training Modes
• F2F group training– Enabling Hardware
– 10 Laptops imaged for E-learning– Locations:
• Newark Faculty Development Room in C631 (opening January, 2008)
• AST Public Computer labs when available• School unit computer labs when available
• Self- Paced on-line training– Access point: E-Learning Portal group
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Xrss_admin v.2
New architecture for better server resource management– Ajax– Switch for turning calls to DB off or on depending
upon situation (e.g. Co-lo move) New CAS SSO methodology (will better hold up to
auditing scrutiny) Portal-managed RSS feed subscription - stored
internally and not constant call to commodity Internet); deployable to target web sites
Next phase Emergency Mgmt system deployment interface
Highest level of criticality defined with flag options
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Web Applicaction DevelopmentApplication Administration: • Portal enhancements
– Xrss_admin
– Event Calendar
– JES Integration
• Integration Solutions:
Develop, design and deploy integration solutions for Academic Enterprise Applications such as:
• iTunes U.
• LCMS
• Banner integration
• Edumanback
Portal Admin
• Software Management– Lumnis 3.3.3– Luminis LDAP– Group Studio– SSO
• Hardware Management– Shared with SunGard
• Operating Sys. Management– Shared with SunGard
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