associations like business - moery co examples
TRANSCRIPT
Running Your Association Like a Successful Business
2
• Mi l l ions of do l lars so ld in membership and sponsorship
• More than 250,000 sa les and market ing contacts annual ly
• Advisor to nat ion ’s top associat ions for bus iness growth and management
Moery Company Background
Why Associations Hire Us
Turning our experiences in selling sponsorships and memberships for associations into intelligence and insights for associations seeking growth.
Review membership models and sponsorship platforms for revenue optimization.
Compare associations with competitors to better understand the context of their membership growth efforts.
Initiate valuable conversations with members to provide candid insights about the awareness and relevance of the value proposition.
Provide actionable and achievable recommendations based on our experience “doing the work” – articulating association value proposition to prospects every day.
“Associations Like a Business” Consulting Services
The Moery Company c l i en ts began to ask us to ass is t w i th deeper unders tand ing o f the va lue p ropos i t i on o f membersh ip and sponsorsh ip sa les .
In response , we ac t i ve ly began bu i ld ing our consu l t i ng se rv i ces and ana ly t i c capab i l i t i es .
Our c l ien ts have rece ived da ta -d r i ven recommendat ions • Bo ls te r membersh ip g rowth• Benchmark aga ins t compe t i to rs• F ine - tune dues p r i c ing• Repackage o r bund le p roduc ts w i th
membersh ip leve ls• Redes ign sponso rsh ip campa igns
Client Question 1.How do We Compare to
Competitors?
Solution 1 – Competitor Review
• Analysis of each competitor• Comparison of major areas of
revenue and industry benchmarks• Comparison of dues schedules• Comparison of sponsorship plans
Deliverable – custom view of competition in client’s space
Example Competitor ABCDComparing Revenue to Mission
$4,532,162$613,669
$11,992
$1,765,000
$2,369
Dues
Meetings
Publications/Products
Sponsorship/Ads
Other
Mission is to ensure industry growth and focus as determined by members
ABCD TOTAL REV-ENUE
• Primary activities• Regulatory affairs to aid
members• Capitol Hill Day with legislators• Annual meeting w/ trade show• Robust sponsorship program
Competitor ABCD Membership
• Primary Members – Industry Manufacturers – Dues $750 to $9500– Can ho ld leadersh ip pos i t i ons– Compl imenta ry a t tendance a t CEO con fe rence and cop ies o f
magaz ine
• Associate members - Service Providers– Dues $1 ,500-$50 ,000– St ra teg i c Leadersh ip and Governance Oppor tun i t i es a t
reserved fo r h ighes t dues leve ls– Access to Execu t i ve Summi ts and Peer Group Par t i c ipa t ion a t
h ighes t dues leve ls– Adver t i s ing , sponsorsh ip , and exh ib i t i ng oppor tun i t i es inc lud ing
bus iness par tnersh ips (endorsement p rogram)
Staff Size vs. IndustryN
umbe
r of S
taff
Annual Association BudgetBased on ASAE data
<1M $1M to $2M $2M to $5M 0
2
4
6
8
10
12
14
16
18
20
AverageCLIENT
ABCD
EFG
Made case for more staff based on data for Client
Reported Lobbying Expenditures
$0
$1,000,000
$2,000,000
$3,000,000
$4,000,000
$5,000,000
$6,000,000
$7,000,000
$8,000,000
2012 2013 2104
ABCD
EFG HIJ KLMN
UVW XYZ
Data publically reported – opensecrets.com
CLIENT OPQ RST
Understanding Client’s political clout versus competition
Operating Ratio vs. Industry
LegendRevenue > AssetsRevenue = AssetsRevenue < Assets
*Averages based on association size from ASAE's Association Operating Report,14th Edition
Organization Size
Industry Average$10M-$20M >$20M
1.0 1.1
ABCD CLIENT EFG HIJ KLMN
2013 1.4 1.5 1.8 1.2 0.8
2012 1.4 1.5 0.7 2.0 0.9
2011 1.2 1.5 0.7 1.9 0.9
ASAE Operating Ratios were used to see weakness – noted in EFG and KLMN.
Most useful in analysis of fiscal strength of an association over time when considering mergers and acquisitions or d.
Example ComparisonRe
lativ
e Fo
cus
Resources Available
More Focus, More Resources
Less Focus, Fewer Resources
Focus is based on an analysis of funding available within an organization
Activity is based on efforts relative to other associations
Less Focus
More Focus
More Resources
Outliers tend to be the most interesting in this analysis. Like-sized and like-focused groups tend to group fairly closely.
Fewer Resources
Sample Meetings Comparison
Meetings
Less Focus
More ResourcesFewer Resources
EFG
HIJ
ABCD
KLM
Clients can see how they compare to competitors based on revenue for key areas such as meetings, advocacy, and programs
NOPQRS
TUVCLIENT
WXY ZABCDFRe
lativ
e Fo
cus o
n M
eetin
gs
Resources Available
More Focus
Client Question 2: Are my Dues Too High?
Solution 2 – Dues Analysis
• Comparison to competitors• Modeling of dues rates• Interviews with members and staff
Deliverable - Recommendations for adjusting dues rates based on external
and internal analysis
Comparison of Competitor Rate Cards
$0 $500,000,000 $1,000,000,000$0
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
$700,000
CLIENT
ABCD
Member Annual Sales
Annu
al D
ues
At $75M Sales, ABCD and EFG Dues are higher $100K vs. $50K for CLIENT
EFGHIJKLM
Hypothetical ModelingWhat Would CLIENT Dues Look Like Using
ABCD or EFG Structure?
0 100 200 300 400 500 600$0
$2,000,000
$4,000,000
$6,000,000
$8,000,000
$10,000,000
$12,000,000
$14,000,000
$16,000,000
$18,000,000
About $4.5M more in client dues if using ABCD or EFG schedules
Number of Members
Cum
ulati
ve D
ues
Modeling of impact of dues decrease for smaller members
$20,000 $25,000 $30,000 $35,000 $40,000 $45,000 $50,0000
20
40
60
80
100
120
140
$50$500$1,000
Each line represents dues amount for smaller members
Total Dues Income From Larger Members
Num
ber o
f Upp
er T
ier M
embe
rs
There is no significant difference in total dues receipts if small member dues are $50 or $1,000 provided additional large members added
118 large members necessary paying $20K each to maintain current dues income
46 large members necessary at $50K each
Advanced Modelingof Dues Categories
$0 $25,000,000 $50,000,000 $75,000,000$0.00
$0.50
$1.00
$1.50
$2.00
$2.50
Member Company Revenue
Dolla
rs S
pent
in D
ues P
er $
1000
Inco
me
$1M, $5M, and $10M in Revenue
A $1M Revenue firm would pay $2 of every $1000 earned, but a large firm would pay <$0.50
Used to show the discrepancies at the low end of the rate card and recommended smoothing the curve
Client Question 3: Who Are My Best Members?
Actually, this question isn’t asked, but we help clients understand anyway• Modeling of products and dues to see
contributions• Segmentation to show value of
products to member groups
Deliverable – Understanding of spending patterns of members and importance of specific tiers/groups of membership and
recommended product bundling
Trade Association Dues Curve
2 36 70 104138172206240274308342376410444478512546580$0
$2,000,000
$4,000,000
$6,000,000
$8,000,000
$10,000,000
$12,000,000
$14,000,000
$16,000,000 ½ of dues line
Used for each as-sociation to il-lustrate contri-butions by members
Number of Members
Cum
ulati
ve D
ues
Typical Trade Association Curve and Implications for Strategy
1 8 15 22 29 36 43 50 57 64 71 78 85 92 99 106113120127$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
Strategy based on low financial barrier Strategy based
on engagement and savings
Strategy based on exclusivity and access
Cum
ulati
ve D
ues
Number of Paying Members
Example of the Financial Return of Engagement
• The average member purchases from Super Product are 10 t imes the average for nonmembers
Average Super Product Purchases from Members vs. Nonmembers
Member Nonmember$0
$20,000$40,000$60,000$80,000
$100,000$120,000
Impact of Largest 25 Members Support on Client Association
Dues Convention Committees Total0%
10%20%30%40%50%60%70%80%90%
100%
Revenue from Top 25 All OthersLargest firms control committees and provide about ½ income to Client, but do not support the convention as much
Sample of Super Program as a benefit for a tiered or bundled membership
1 2 3 4 5 6 7 8 90%
10%
20%
30%
40%
50%
60%
70%
80%
90%
TIER 2
Membership Category
Perc
ent P
artic
ipati
on TIER 1TIER 3
Super Program would be most appealing to Tier 2
Question 4: How can we revamp our sponsorship program?
Solution 4: Sponsorship Revamp
• Comparisons to competitors• Analysis of sponsor purchasing trends
in client’s• Interviews of sponsorship program
Deliverable – Recommendations of best practices in sponsorship program
structures based on internal and external data
Comparing Sponsorships
$- $20,000 $40,000 $60,000 $80,000
$100,000 $120,000 $140,000 $160,000 $180,000 $200,000
Premium Sponsorships
Comparison of competition’s premium-level sponsorships to see how Client compared
ABDC EFG CLIENT HIJ KLM NOP
Larg
est P
rem
ium
Spo
nsor
ship
Sample Sponsorship Analysis – Internal Data
1 5 9 13 17 21 25 29 33 37 41 45 49 53 57 61 65 69 $-
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
$700,000
$800,000
Number of Sponsors and Small Exhibitors
Cum
ulati
ve C
ontr
ibuti
on
3/4 Total
Three companies make up ½ income. Thirteen make up ¾ of income make up ½ income. Combined, 60% of the companies represent only 1/8 of income
1/8 total revenue1/2
Deliverables to Your Association
• Custom Solutions– Data-driven– Unique to your association
• Realistic Recommendations– Practical, actionable outcomes– Fiscally focused– Best practice based– Moery Co sales experience applied to
recommendations
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Your Project Leader
JP Moery is the President and founder of The Moery Company. He has 25 years of experience in the association industry, having built a track record of success at the nation’s most influential associations.
JP previously served as Senior Vice President at the U.S. Chamber of Commerce where he oversaw the Association Committee of 100, the most prestigious group of association CEOs in the country. JP developed and launched a program that added more than 250,000 companies to the organization’s membership.
JP was also Executive Director for the American Trucking Association and Vice President of the Specialized Carriers and Rigging Association.
JP has experience in digital media, having served as Executive Vice President, Association Relations for the digital media company SmartBrief. Under his leadership, the number of partnering associations for SmartBrief doubled in less than 3 years.
He is a graduate of the University of Oklahoma and serves on the President’s Associates Advisory Council. JP is the commissioner of the elite youth Fastpitch program, Alexandria Tsunami, and manages its 18u and 12u teams. He was recognized as a “Champion of Character” by Fairfax County for the demonstration of sportsmanship he displays in youth sports. His wife, Diane and daughters Grace and Katie Jo live in Alexandria, VA.
Vice PresidentsVice President, Elizabeth H. Johnson, a member of The Moery Company team since its inception in 2010, is responsible for selling memberships and sponsorships for such organizations as the National Association of Manufacturers’ CMA, CQ/Roll Call, and SCG Legal – a global network of independent law firms.
With quality customer service a top priority, Elizabeth has led successful membership campaigns for our first client, Consumer Specialty Products Association (CSPA)—meeting and exceeding membership goals each year. In addition, Elizabeth sold record amounts of print and online advertising for CEO Update, growing and expanding new revenue opportunities for the publication. Prior to The Moery Company, Elizabeth worked within the association segment of Marriott’s prestigious global sales team.
Senior Vice President of Sales, Mike Thomas, a business development professional with vast association and media experience joined The Moery Company in 2013. Presently, Mike conducts sponsorship and membership campaigns for several organizations, including the American Coatings Association, Aluminum Association, Association and the Manufacturers Alliance for Productivity and Innovation.
Mike has nearly 20 years of experience in business development, sales, and management. Mike has worked with key associations including the Grocery Manufacturers Association, National Education Association, National Association of Manufacturers, and the National Retail Federation. Preceding his alignment with The Moery Company, Mike was the Director of Sales at Bulletin Media and Senior Sales Manager at SmartBrief.
Business Development TeamBusiness Development Manager, Bethany Murphy became a member of the Moery team in 2014. A seasoned sales associate, Bethany’s focus is on membership and sponsorship campaigns for several Moery clients, including the American Bakers Association, Council of Institutional Investors, Dangerous Goods Advisory Council, Greater Washington Board of Trade and the Manufacturers Alliance for Productivity and Innovation.
Bethany joined The Moery Company from Bulletin Intelligence in Washington, DC, where she was an Account Executive. With expertise in all phases of the sales cycle from prospecting to closing, Bethany also developed and expanded upon advertising revenue and created effective target marketing strategies for her clients.
Sales Associate Billy Harley, is the most recent addition to the Moery team. Billy is responsible for establishing contact and qualifying potential sponsors and new members for our clients; responding to inbound requests from prospects; the coordination of mass emails, and managing new accounts in our sales CRM. A graduate of Christopher Newport University, Billy comes to The Moery Company with a solid background in dedicated customer service.
Consulting TeamS e n i o r A n a l y s t , P a tt y L e e m a n , M B A , C A E , o f t h e n a ti o n a l l y r e s p e c t e d a s s o c i a ti o n c o n s u l t a n c y fi r m , A s s o c i a ti o n L a b o r a t o r y, i s a n e x p e r i e n c e d s e n i o r a s s o c i a ti o n e x e c u ti v e w i t h n e a r l y 2 0 y e a r s o f e x p e r i e n c e d e v e l o p i n g a n d l e a d i n g s t r a t e g i c a s s o c i a ti o n i n i ti a ti v e s . S h e l e a d s b u s i n e s s a n d r e s e a r c h e n g a g e m e n t s f o r p r o f e s s i o n a l a n d t r a d e a s s o c i a ti o n s a n d w i l l c o n d u c t fi n a n c i a l a n a l y s i s o n t h i s p r o j e c t o n b e h a l f o f T h e M o e r y C o m p a n y.
H e r w o r k e x p e r i e n c e i n c l u d e s t h e U . S . C h a m b e r o f C o m m e r c e a n d p r o f e s s i o n a l a s s o c i a ti o n s i n h e a l t h c a r e a n d e n g i n e e r i n g . P a tt y i s a C e r ti fi e d A s s o c i a ti o n E x e c u ti v e w h o h o l d s a M a s t e r s o f B u s i n e s s A d m i n i s t r a ti o n f r o m T h e G e o r g e Wa s h i n g t o n U n i v e r s i t y a n d M a s t e r s o f C i v i l E n g i n e e r i n g f r o m t h e U n i v e r s i t y o f H o u s t o n .
Management TeamAs Chief of Staff for The Moery Company, Amanda Freeze assists the CEO in managing the day-to-day business needs: meeting planning, scheduling, client relations, travel and other organizational responsibilities for the team.
Prior to joining The Moery Company, Amanda was employed by Affinity Center International, an association consulting firm where she developed a solid record of customer service, business development expertise, and organizational collaboration with association professionals.
Operations Manager, Diane Moery oversees the accounting operations, financial reporting and human resources for The Moery Company. Concurrently, Diane is a Board Member for the Hollin Meadows Partnership for Math and Science, an educational nonprofit foundation and the Mt Vernon-Lee Chamber of Commerce.
Diane has more than 15 years of experience in the areas of policy and government affairs. She served as Legislative Director to United States Senator Don Nickles and Senior Vice President at Fierce, Isakowitz & Blalock – a strategic government relations consulting firm.
Support Team
Editorial/Research Associate, Kim Gilliam joined The Moery Company in 2013. Kim produces the popular e-newsletter, conducts association research, and assists with the production of client presentations. In addition, she contributes to Moery marketing endeavors and manages our social media platform. Kim has more than 10 years of association publications experience, having served on the editorial staff of PT- Magazine of Physical Therapy.
Business Development Administrator, Kerry Doyle supports the Moery sales team with its business development campaigns and content management. In this capacity, Kerry manages The Moery Company’s extensive database to more effectively serve our client’s needs and support their goals. She prepares and manipulates data for import, maintains our growing database, and assists in the execution of our team’s sales process. A graduate of James Madison University, Kerry joined The Moery Company in 2013.