A Case Study Analysis

Fernando PoumianJulia RamosPatty Rangel

The University of Texas at El Paso

•Founded in 1914•Originally the Texas State School of Mines•Renamed later to Texas Western College •Finally renamed The University of Texas at El Paso (UTEP)

UTEP’s History

The University of Texas at El Paso

•Developed various doctoral programs•Classified as Research University•On the road to Tier 1

UTEP’s Development

The University of Texas at El Paso

•Achieves record high enrollments•Mexican-American dominates enrollment population•UTEP become’s one of El Paso’s Landmarks

UTEP’s Growth

The University of Texas at El Paso

•Classified as Doctoral/Research Intensive University•Mexican-American dominates enrollment population•UTEP become’s one of El Paso’s Landmarks

Visions, Mission & Goals

The University of Texas at El Paso

•Dedicated to advancement•Committed in providing accessibility & opportunity •Applying innovative interdisciplinary approaches

Mission

The University of Texas at El Paso

•Learning & Teaching•Research, Scholarship & Artistic Production•Public Service•Administration

Goals

The University of Texas at El Paso

…is dedicated to the advancement of the El Paso region through education, creative and artistic production, and the generation, interpretation, application and dissemination of knowledge…

Internal Accounting Department at UTEP

The Problem?• Lack of communication between departments•Procedures of accounting processes not properly met•Lack of training when acquiring new employees

All communication problems

SWOT AnalysisStrengths:

•University website: Information•Accredited staff members

Weakness:

•No awareness•Not properly trained new employees•Communication between departments

Opportunities:

•New training development•Refresher training courses•Special policies/procedures

Threats:

•Losing vendors•High turnaround•Hiring an accounting firm

The University of Texas at El Paso

•Initial Orientation lack’s details in day-to-day processes•Troubleshooting scenarios should be part of orientation•Lack of communication within organization•Yearly updates should be disseminated properly

Nature of UTEP’s Communication Challenge

The University of Texas at El Paso

•Lack of detail orientation•Communication barriers•Difficulties in receiving updated information

UTEP’s Current Communication Challenge

The University of Texas at El Paso

•Integral & mandatory training•Yearly addendums to SOP•Refresher courses after 6 months of initial hire•2 day initial orientation

Proposed Solution

• As UTEP becomes closer to obtain the Tier 1 status, it is important that the efficiency of every department within the institution reaches its full potential

The University of Texas at El Paso

Conclusion

The communication problems contained in this presentation should be analyzed

Proposed solutions should be addressed and implemented in the interest of the University

The University of Texas at El Paso

Conclusion

This will create a more friendly work environment which will boost not only morale, but productivity and efficiency

The University of Texas at El Paso

Conclusion

Thank You

Business Team 6