Wichita State University RFP Number B0001186 Parking Management Software

Proposal Due Date: January 23rd, 2015

Proposal Submitted by AssetWorks10375 Park Meadows Drive, Suite 250

Lone Tree, Colorado 80124 877-489-7745www.AssetWorks.com & www.BossSoftware.com

ContactCasey Hadlock, Sales Representative

casey.hadlock@bosssoftware.com720.284.3893 Ext. 243

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AssetWorks LLC has been serving the higher education marketplace with software applications since 1980, introducing the BOSSCARS parking management system in 1997 and the BOSSCOPS dispatch and incident management system in 2007. AssetWorks is part of Constellation Software, Inc., a Canadian company which trades on the TSX under the symbol CSU. With ten regional offices in North America, the AssetWorks office in Lone Tree, Colorado will be responsible for providing all software and services to support client requirements related to parking and public safety.

AssetWorks is a leading provider of software solutions to higher education for managing facilities, fleet & fixed assets, parking & public safety, housing & conference services, and more. This higher education focus means finding ways to help colleges and universities control costs and uncover new sources of cost savings. As institutions face increased demand for campus services while budgets are challenged, our software solutions and expertise have never been more important or more necessary to help manage campus operations more efficiently.

How we make it all happen

AssetWorks has a unique combination of highly skilled professionals and cutting edge technology that allows us to assess, execute, and support each client’s specific requirements in a professional, timely, and cost effective manner. In the BOSS Software Suite, we have over 100 customers – all higher education institutions, in the US and Canada. Our customers include both public and private institutions, community colleges, and university/college systems, from as small as 1,000 students to well over 40,000 students. A 99% retention rate is testament to the fact that customers stick with us, including the campus where BOSSCARS was first developed 17 years ago.

BOSSCARS is a comprehensive, enterprise class parking management solution that’s modular and highly configurable. We want to ensure the system can grow and adapt with a customer’s changing needs, and that updates and upgrades to the software are seamless to implement. Because no two

Headquarters for BOSSCARS

AssetWorks LLC110375 Park Meadows Drive Suite 250Lone Tree, CO 80124720.284.3893

Main Corporate Office AssetWorks LLC998 Old Eagle School RD, Suite 1215Wayne, PA 19087610.687.9202

Parent Corporate Offices

Constellation Software20 Adelaide Street, EastToronto, Ont., Canada M5C 2T6416.861.2279

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institutions are identical, BOSSCARS can be configured and fine-tuned to meet the unique needs of a campus’ parking operations, its business rules and regulations and how it wants to serve the campus community. We provide superior software and service so our customers can remain focused on their educational missions rather than developing and supporting software for auxiliary services.

Customer Participation in Our Product Direction

When customers ask for new capabilities, features and new modules are planned, AssetWorks engages our customers in the development of that new functionality. Every module has been born from the needs of our customers. Thus, the BOSSCARS system is truly forged from what the customers want in the product.

Customer Collaboration

AssetWorks hosts an annual user conference where customers meet and study the BOSSCARS product in technical sessions presented by AssetWorks personnel as well as by customers themselves and industry experts. This is an opportunity to share experiences with the entire customer base. Organizations enjoy 2 days with their peers from across North America. Please visit the web site at www.BossSoftware.com for more information.

Focus

BOSSCARS by AssetWorks has led the higher education parking industry with seamless integration to campus information systems at colleges and universities. AssetWorks has remained committed to higher education and continues to focus on software solutions that improve operational efficiency and enable parking and public safety departments to provide the best possible customer service to their campus communities.

AssetWorks has developed a niche market based on extensive experience with Oracle® and the database needs of the higher education industry. BOSSCARS is the leader in student information systems integration, and provides an all-inclusive solution for the breadth of campus parking operations.

BOSSCARS Parking Management Software

BOSSCARS provides a comprehensive and intuitive parking management software solution that allows a parking office to operate efficiently and effectively. The software is Oracle-based and was built from the ground-up to integrate parking permits and citations with the student information systems in real-time.

BOSSCARS is unparalleled when it comes to flexibility. The University has complete control over its business rules and procedures, and BOSSCARS is designed to accommodate nearly any requirement.

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A robust application architecture provides enormous flexibility, as every institution is unique and requires individualized configuration for their parking system.

BOSSCARS Web Interface provides customers with quick and easy access to permit, vehicle and citation information - allowing a customer to apply for a parking permit and appeal or pay for a citation online. Students and employees of the University can enjoy a simplified online process because parking services are placed behind network or portal logon. Visitors and vendors can easily enter their vehicle and contact information, which will be stored in BOSSCARS for subsequent visits. Long lines for permits at the start of each school year can be significantly reduced or eliminated, and customer satisfaction greatly improved.

BOSSCARS can be purchased as either a comprehensive suite that encompasses all the aspects of parking management or as a modular system that allows the University to minimize its up-front expenditure by purchasing only the necessary modules. As WSU’s needs grow, BOSSCARS will grow with you.

Why Do Business With AssetWorks?

We believe that any good relationship must be built on a foundation of trust. Our customers have come to trust us for three primary reasons:

ExperienceWe have provided an integrated parking software solution to institutions of higher education for over 17 years. In that time, we have steadily enhanced our products and services to keep up with the changing needs of our customers. Our technical staff has extensive experience in higher education information services, Oracle, and campus administration. 100% of BOSSCARS staff and development resources are dedicated to higher education customers in an Oracle environment.

ServiceHaving the best products and the most experience is just the beginning. We provide the absolute best customer service in the industry and will address your questions or concerns quickly and professionally.

We are proud to say that most of our customers have been referred to us by the positive recommendations of counterparts at other institutions.

ValueWe provide excellent software and services at outstanding prices. We are proud of our history and reputation as a partner you can trust. We deliver proven solutions.

Customer Support

Our Customer Care Program (BOSSCare) delivers unparalleled value in a comprehensive portfolio of support services that enable our customers to get the most from BOSSCARS and our other products.

Your School.Your Rules.

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BOSSCare offers reliable services that our customers have come to expect from us, including:

• Free, unlimited telephone hotline or e-mail technical support from our Colorado call center with a target 2-hour response time

• Emergency after-hours support available 24x7x365• Regular system updates, including new versions, enhancements,

patches and bug fixes• Online support sessions (remote troubleshooting)• Customer Care Portal, including:• Ability to submit and track issues through our Technical Assistance

Request (TAR) system• Access to Resource Center and Knowledge Base – which includes system documentation• Submission of enhancement requests• Access to the online user community (forum)• Complimentary web-based training classes• Online Video Training Library• Membership on the Customer Advisory Board (CAB) – CAB membership provides insight and

visibility into product roadmaps and an opportunity to shape the future direction of the BOSS Software product line.

• Membership in the annual conference – Includes one (1) complimentary users conference pass with the purchase of one or more additional passes (limit one free pass per customer)

 Flexible Software Licensing Options

AssetWorks offers competitive pricing, modular design and different licensing options to suit your needs. BOSSCARS products can be licensed traditionally or with a SaaS (Software as a Service), model. With modular design, AssetWorks offers three editions of BOSSCARS:

1. Baseline - The core system allows you to add modules as you need or want 2. Essentials - Includes the six most widely used and useful modules3. Enterprise - Includes all 14 current and any future modules

Hosting Options

BOSSCARS and can be self-hosted on your own servers, or hosted with AssetWorks BOSS Cloud services.

The following information contained in this RFP response was prepared specifically to meet the needs and requirements of WSU. We look forward to the opportunity of working with you on the implementation of a new integrated parking management system.

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