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    Asset Products

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    Mortgages

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    What is a Mortgage Loan?

    Classification of Mortgage Loans

    Basic eligibility criteria for our customer

    Basic eligibility criteria for the security being

    offeredBasic Eligibility Calculation (Salaried)

    Documentation

    Loan Approval & Disbursement Process

    Product FeaturesOur USP

    FAQs

    Learning Agenda

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    Secured Loan

    Offered for either buying a property or forfunding personal requirements by raising fundsagainst self owned and self occupied property.

    Property is the security for the loan.

    Mortgage Loan

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    For buying a property

    Home Loan to buy a residential property

    Land Loan to buy a residential land

    Non Residential Property (NRP) Loan to buy a

    commercial propertyRaising funds against property

    Loan against property (LAP) Residential,against residential property

    Loan against property (LAP) Commercial,against commercial property

    Classification of Mortgage Loan

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    Resident Indian

    Salaried

    Self Employed Professional

    Self Employed Non Professional

    Non Resident IndianSalaried

    The Customer (Applicant)

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    Applicant

    Min 25* at application

    Max 65/Retirement age, whichever is less atLoan maturity.

    Co-Applicant (If income not considered foreligibility)

    Age at application: min 18 and max 70

    Age at loan maturity: max 80

    Basic Eligibility: Age (ResidentIndian)

    *Can be 21 if the applicant is working for worksite company

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    Applicant

    Min 21* at application

    Max 60/Retirement age, whichever is less atLoan maturity.

    Co-Applicant (If income not considered foreligibility)

    Age at application: min 18 and max 70

    Age at loan maturity: max 80

    Basic Eligibility: Age (NRI)

    *Should be minimum 23 for applicants from Middle East Locations

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    Resident Indian

    Min SSC

    Min Graduation, if working with private ltd.Company, firm or trust.

    Non Resident IndianMin Graduation or Diploma, which is considered

    equivalent to graduation

    Min PG or Professional qualification, if NRI

    applicant seeking loan for tenure more than 10years.

    Basic Eligibility: Education

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    Salaried:

    Min 1 year

    Min 5 years, if the applicant is working withPrivate Limited Company, Firm or Trust

    Self Employed: Min 3 years

    Basic Eligibility: Experience

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    Basic Eligibility: Income

    Resident Indian Salaried

    For LAP: INR 20000 per month per applicant

    Products other than LAP

    Cat A & B Locations INR 18000 per month

    per applicantCat C locations INR 15000 per month per

    applicant

    Resident Indian Self Employed

    Lawyers NP of INR 2* LacsOthers - INR 1.5** Lacs

    * INR 3 Lacs for availing LAP

    **INR 2 Lacs for availing LAP in Metros

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    Basic Eligibility: Income

    Non Resident Indian Salaried

    Loan Tenure 1 5 Years 6 10 Years 11 15 Years

    Location

    Middle East 36000 DHMS 48000 DHMS 96000 DHMS

    Other 30000 USD 42000 USD 42000 USD

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    Employees of Pvt. Ltd. CompanySpecial Norms for Employees of Pvt. Ltd.

    Company*Minimum Qualification Graduate

    Minimum Experience in same industry 5years

    PF deduction to be reflected in salary slip /certificate

    Salary through cheque / bank credit only

    *Pvt. Ltd. Company for this purpose should meet

    the following conditions:Min - 20 employees

    Min Turnover - Rs. 1 Cr.

    Profit making company for last 2 years

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    Basic Eligibility: Misc

    Customer should be from geographical limits

    (area where we have collection facility).

    Customer should not be a negative profile.

    Customer should not be staying in negativearea.

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    Basic Eligibility: Property

    Maximum age of the property at the time of

    funding: 30 years

    Approved layout plans should be available priorto funding.

    Size requirements -

    Residential: Min 400 sq. ft.

    Commercial: Min 200 sq. ft.

    Land: Min 800 sq. ft. & Max 10000 sq. ft.

    Property should not be located in OGL/Negativearea.

    Property should be self occupied in case of LAP.

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    Basic Eligibility: Property

    All owners of the property should be applicants

    to the loan.

    Property should be free of any third partyinterest or charge.

    All original property documents will be kept bythe Bank.

    Customers own contribution receipts will berequired prior to funding.

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    Basic Eligibility: Calculation(Salaried)FOIR (Fixed Obligations to Income Ratio)

    LAP Max 40%

    Other Products Max 50%

    LTV (Loan to value ratio)Home Loans: Max 85%

    NRP: Max 60%

    LAP (Residential): Max 60%

    LAP (Commercial): Max 45%

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    Basic Eligibility: Calculation(Salaried)Eligibility

    = (Gross Salary pm X FOIR%) - Existing Loan EMI

    EMI per lac for the given rate & tenure

    Gross Salary per month from the payslip to betaken.

    Existing EMIs of the loan to be subtracted only ifthe remaining tenure of the loan is more than 12months.

    Need to inform the customer that this is onlytentative eligibility & final eligibility will be givenafter processing of the file.

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    Basic Eligibility: Calculation(Salaried)Example: Gross salary pm of Mr. Harish Gupta is

    Rs. 60,000. He has an auto loan with EMI of Rs.10000, where the remaining loan tenure is 24months. EMI per lac for loan tenure 20 & ROI of9% is 899.73.

    Home Loan Eligibility = (60000 X 50%) - 10000899.73

    Home Loan Eligibility = Rs. 22.22 Lacs

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    Documentation

    Pre Sanction Documents

    Application Form with photo

    Bank Statements

    KYC documents

    Age Proof

    Income Documents

    Processing fee cheque

    Pre Disbursement / Post Disbursement

    DocumentsProperty Documents Click the Universe Link:

    http://10.16.168.211/businessgroups/legal/htmls/dms_hlap.htm#hl_7

    http://10.16.168.211/businessgroups/legal/htmls/dms_hlap.htmhttp://10.16.168.211/businessgroups/legal/htmls/dms_hlap.htm
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    Application: submission of application with

    required documents.

    Sanction: decisioning on the application by thecredit team.

    Disbursement: transfer of loan amount.

    Servicing: providing service to postdisbursement requirements of the customer.

    Stages of Loan Process

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    SanctionFile is given to credit team for decision

    Post decision file is logged with the OPS team

    Usual TAT is 3 7 days

    DisbursementDocket is given to credit team for processing

    Docket is logged with OPS

    Post disbursement docket is sent for storage

    Loan Approval & DisbursementProcess

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    Product Features

    Home Loans NRP Loans LAP

    Loan Amount

    Minimum Rs. 8 Lacs Rs. 8 Lacs Rs. 10 Lacs

    Maximum Rs. 3 Crores Rs. 1 Crore Rs. 3 Crores

    Tenure

    Minimum 1 year 1 year 1 year

    Maximum 20 years 15 years 15 years

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    Our USP

    Door step service

    Speedy Loan Sanction

    Simplified Documentation

    Attractive interest rate options: Floating Rate,Fixed Rate or Part Fixed and Part Floating Rate

    Loan amount ranging up to Rs. 3 Crores

    Sanction prior to selection of property

    No fee on part prepayment

    Free personal accident insurance coverGuidance throughout the process

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    FAQs

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    The Floating ROI has two components:

    Base Rate (I_Base)

    Margin

    Thus, ROI = I_Base + Margin

    The I_Base would be same for all customer at a point of time.

    Margin can be different for different customer.

    What are components of FloatingROI?

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    Home Loans:

    0.5 % + Service Tax

    Loan Against Property:

    1% + Service Tax

    Non Residential Premises Loan:

    1% + Service Tax

    What is the Processing Feeapplicable?

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    Full Disbursement:

    Full Disbursement would mean taking the entire intendeddisbursement as per the sanction letter or as required hasbeen taken and EMI commences.

    Part Disbursement: Part Disbursement would mean still part of the loan amount

    sanctioned or as per the requirement is yet to be disbursed, soonly Pre EMI is payable

    Pre EMI constitutes only interest component

    What is Part & Full Disbursements?

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    Advance Processing Facility (APF):

    Advance Processing Facility (APF) stands for the processwherein the builder projects has been approved by us in thebeginning (advance) and the case is disbursed on the basis ofcredit appraisal of the customer.

    Advance Disbursement Facility (ADF):

    Advance Disbursement Facility (ADF) means to disburse thecase (builder properties) in full and in advance.

    Generally in the case of builder properties the disbursements

    take place according to the stage of construction.

    ADF can be done only in APF projects.

    What is APF & ADF?

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    Part Prepayment:

    Part prepayment is the process of paying additional sum ofmoney. Any amount paid excess of the EMI amount due for themonth gets adjusted towards the principal amount O/S. InICICI bank, no charges are levied for part prepayment at thispoint of time, subject to leaving 12 EMIs to be paid in the

    normal course.

    Full Prepayment:

    Full prepayment would mean paying the entire principaloutstanding leading to closure of the account. In ICICI bank,

    2% is charged on the outstanding principal amount.

    Is Pre-Payment allowed/chargeable?

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    A customer exchanging PDCs from one bank and /

    or account to another is known as SWAP. SWAP charges are Rs 500

    SWITCH means moving from one contracted ROIto another bringing reduction in EMI or tenure or

    both. A customer can SWITCH from fixed-fixed, fixed-floating,

    floating-fixed, floating-floating & money saver-home loan andvice versa.

    SWITCH charges are 1.75% on outstanding principal amountplus applicable taxes.

    What is Swap / Switch?

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    Questions & Answers Session

    Mr. Alok Singhal works with Super dcor India

    Pvt. Ltd. from past 6 years. He draws a monthlysalary of INR 22000. He has applied for a HomeLoan with us.

    Is he eligible for Home Loan?

    What special conditions he needs to fulfill, ifany?

    Clue: Please refer slide no. 9 & 11

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    Questions & Answers Session

    Mr. Shyam Saxena is a NRI and from past 3

    years he is working in Dubai with a companycalled Al Razik Enterprises Ltd. He wants to buya residential flat at Jaipur. What is the minimumincome norm he must fulfill to avail this loan for

    a period of 8 years?

    Clue: Please refer slide no.10

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    Questions & Answers Session

    Mr. Rajubhai Patel is a business man from Surat.

    He is into the business of Sarees for the past 7years. He wants to avail LAP on his commercialproperty worth 78 lacs. What is the incomecriteria he should fulfill to avail this loan & what

    can be the maximum loan amount that he canavail?

    Clue: Please refer slide no. 9 &21

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    Auto Loans

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    Agenda

    New Cars

    LoanAmount &

    LTV

    Customers

    & Eligibility

    IRR Bank &Customer

    Risk

    CoApplicant

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    New Car

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    Some Facts

    India is emerging as the 2nd fastest auto market in the

    worldNew Car is termed as a Car which is directly purchased fromAn Authorized Car Dealer with ownership serial 1

    A New Car will have

    Invoice Issued by an Authorized Dealer

    Insurance

    A car will be termed as a used car, if the invoice dateand insurance cover note date is more than 30 daysold.Minimum Loan Amount should be 1 Lac

    Tenor ranges from 12 to 60 months

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    Loan Amount and Loan to Value (LTV)

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    Ex show room Cost

    Cost of Car (Performa Invoice)

    Registration Cost and Road Tax

    Insurance

    Extended Warranty

    Teflon Coating, Accessories etc

    On Road

    Price of

    The

    Car

    We will only fund a value on X show room cost.Discounts are to be deducted from X Show room cost for LTV

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    Some Facts on LTV

    LTV means Loan to Value

    It is described in %

    X show room price of the car is Rs 100 and customerwants a loan of Rs 80 then, LTV would be 80%

    Every Car is defined in a category as per I Bank Policy

    Every category has maximum approved LTV as perpolicy

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    IRR Bank and Customer

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    Some Facts on IRR

    IRR means Internal Rate of Return

    It is described in %

    Generally it is called Rate

    There are 2 types of Rate

    Bank Rate

    Customer Rate

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    2 Types of Customer

    Customer Type 1 Customer Type 2

    Cost of Car is Rs 100, Finance is Rs 70, Discount is Rs 10

    Will take discount upfront

    Bank IRR and CustomerIRR remains same Customer IRR is lowerthan Bank IRR

    Will Subvent

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    Example

    Loan Amount

    Tenor in months

    Bank Rate

    Discount

    EMI

    Customer Rate

    Loan Amount 0

    Tenor 0

    Bank Rate 0.00%

    Subvention 0

    No of Advance EMIs 0

    Customer EMI #DIV/0!

    Customer Rate #DIV/0!

    No of Advance EMI

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    Customer 1

    Loan Amount 500000

    Tenor 60

    Bank Rate 10.50%

    Subvention 0

    No of Advance EMIs 0

    Customer EMI 10747

    Customer Rate 10.50%

    Bank Rate and Customer Rate are Same as there is nosubvention

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    Customer 1

    Customer Rate and EMI comes down due to Rs 20,000subvention or discount

    Loan Amount 500000

    Tenor 60

    Bank Rate 10.50%

    Subvention 20000

    No of Advance EMIs 0

    Customer EMI 10318

    Customer Rate 8.75%

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    Customers and Eligibility

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    Self Employed (Excluding Special Profile A)

    Salaried (Except working with Proprietorship and Partnership firms)

    Partnership Firms

    Private and Public Ltd Companies

    Cust

    omers

    Hindu Undivided Families (HUF)

    Trust & Societies (Excluding Credit Societies)

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    Special Profiles

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    Minimum

    Age

    A

    ge

    N

    orms

    For employees working with Elite, Super Prime,Preferred companies or employees of organizationhaving salary account with ICICI Bank theminimum age is 23 years

    For other employees working with othercompanies minimum age is 25 years.

    For Self Employed Individuals the minimum age is28 yeas

    Maximum

    Age

    For Salaried the maximum age at the end of theAuto Loan tenor should be 58 years

    For Salaried individuals the maximum age can be60 years in case a documented proof of HR isavailable mentioning the retirement age of 60years

    For Self Employed it is 65 years

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    Income

    INC

    OME

    For Salaried IndividualsCat 1 State : Rs 2 Lac gross annual incomeCat 2 State : Rs 2.5 Lac gross annual income

    For Self Employed

    Cat 1 State : Rs 1.75 Lacs Business IncomeCat 2 State : Rs 2.00 Lacs Business Income

    Rental &Interest

    Income

    75% of net rental and interest income as per ITR Rental Income should be reflecting in last 2 years

    ITR Rent Credit should reflect in bank statements

    FI to confirm rental status of property Rent deed to be documented

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    Residence

    S

    TABI

    LITY

    In Case of Rented Residence, PermanentOwnership Proof is mandatory

    1 year stability in case of rented residence In case of self employed customers at least one,

    residence or office should be owned.

    EmploymentStability

    For Salaried, Current employment should beminimum 1 year

    For Salaried, Total should be minimum of 2 years For Self employed, minimum should be 2 years

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    BankingNorms

    No

    rms

    Minimum 6 months bank statement for allcustomers

    AQB should be greater then 1 time the proposedEMI

    In case 2 bank accounts are served, clubbing ispermissible subject to maximum of 2 accounts

    Repayment should be from salary account In case of OD/CC limit account average utilization

    not to exceed 85% of the total limit.

    FixedObligation to

    Income Ratio

    For Salaried, maximum FOIR should be 50% Voluntary PF can be added in net salary Clubbing of Income and Obligation of Spouse is

    allowed provided spouse is co applicant with

    minimum income of 1.5 lacs

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    ContactAbility Norms

    No

    rms

    Residence and Office FI is mandatory and sameshould not be negative for adverse reasons

    For employees of Elite, Super prime, Preferredcompanies, office FI can be waived subject to loan

    amount less than 10 lacs and mail from officialmail id(forming customer name and companyname).

    FI WaiverFor all I Bank active loan track customer

    satisfying following normsRepayment from same bank accountAddress is same in track and bank accountand to match with KYC and CIBIL

    On the basis of credit manager/RelationshipManger and Branch Manager visit.

    Landline/CDMA/WLL/Post paid mobile ismandatory

    TVR is mandatory for both Residence and Office Two reference checks are mandatory

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    Co Applicants

    Co Applicants are taken in case eligible norms are not met

    or credit comfort.

    Co Applicant can be Father, Mother, Spouse, Brother,Sister, Father In Law, Mother In Law, Daughter In Law,Son In Law with a relationship proof to be documented

    If Co Applicant is taken to satisfy age or stability normsthen, repayment should be taken from applicantaccount, and co applicant should meet age or stabilitynorms.

    In case the co applicant is taken for other than age orstability norms then co applicant should meet all thenorms and repayment should be taken from coapplicant account.

    Lending to Merchant Navy or Armed

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    Lending to Merchant Navy or Armedforces individuals

    Spouse or parents to be taken as co applicant

    Permanent Address and contact numbers to becapturedName of the parent regiment is required if on deputation

    to other regiment

    Personal Number .I.e IC number to be documented

    Applicant should be commissioned officer.

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    Eligible Car CategoriesCAT 1 CAT 2 CAT 3 CAT 4

    Honda City Skoda Ambiente M 800 Audi

    Honda Civic Alto Ikon Bentky

    I 10 Fabia Lancer BMW

    I 20 Palio Tavera Captiva

    Swift Indigo CS Skorpio Accord

    Swift Dezire A-Star Sumo Honda CRV

    Skoda Laura Aveo U-VA Ford Fusion Mercedes Benz

    Altis Sonata Indica Mitsubishi Outlander

    Verna Indigo Pajero

    Wagon R Bolero Nissan X-Trail

    Aveo Indigo Marina Nissan Teana

    Octavia Endeavour Porshe Cayenee 5d and S5d

    Spark Safari Rolls Royce

    Zen Estilo Elantra Skoda Superb

    Santro Versqaq Camry Fiat Punto Omni Prado

    Linea Volkswagen Passat

    Ritz Volkswagen Jetta

    Getz Volkswagen Touareg

    Accent Volvo

    Ford Fiesta Maruti Grand Vitara

    Cedia Fiat 500

    Optra SRV Jaguar XF

    Honda Jazz Jaguar XK

    Logan Montero

    Innova Beetle

    Maruti SX4 Terracan XYLO Range Rover

    Jazz Range Rover Sport

    Cruze Land Rover Discovery 3

    Indigo Manza Toyota Furtuner

    Beat

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    Car Category/ Profile State Cat - I State Cat - II

    Cat 1 85% 80%Cat 2 80% 75%

    Cat 3 70% 65%

    Cat 4

    85%

    80%

    # Max LTV 90 % for Cat 1 & 2 cars

    # Max tenure 5 years

    Tenure (inYears)

    Upto 5Upto 5

    Upto 4

    Upto 3

    Upto 5

    Salaried with Elite/Superprime Company +

    Annual Income > Rs. 8Lacs

    STATE CLASSIFICATION

    State Cat I - Andhra Pradesh, Tamil Nadu, Kerala, Maharashtra

    State Cat II - Delhi, Rajasthan, Haryana, Karnataka, Gujarat,Madhya Pradesh

    Eligible Loan To Value Grid

    Chhattisgarh

    P C L

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    ProcessCar Loans

    File Login

    Field Investigation

    Basic Data EntryCredit Profile Check

    (CPCS and CIBIL)

    Repayment TrackValidation

    Risk ContainmentUnit Check

    Credit Appraisal Post Processing Disbursement

    Registration Certificate Collection

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    Personal Loans

    Features

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    Features

    Multi-purpose loan

    Fixed rate of Interest

    Flexible tenures up to 48 months

    No security, no collateral

    Loan payable in easy instalments

    Repayment through Auto-debit

    Can be used for holidays, education, marriage, etc.

    P l L t f

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    Personal Loans are meant for

    Any Individual who is

    A Salaried person having Salary account withICICI Bank

    Working with Elite / Super prime / Preferredcompany (List of companies to be provided)

    D t ti

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    Documentation

    Proof of Income

    Salary Slips, Form 16, ITR, Audited Financials

    Proof of Continuity Salary Slips, Form 16, ITR, Audited Financials

    Residence Proof Passport, Driving License, Election ID, LIC Policy, Utility Bill

    Identity Proof Passport, PAN Card, Driving License, Election Id, Photo

    Credit Card

    Signature Verification Passport, Photo PAN Card, Credit Card with Printed

    Signatures, Banker Verification Ownership Proof

    Electricity Bill, Title Deed, MCD Receipt

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    Credit Card

    What is a Credit Card?

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    What is a Credit Card?

    Plastic Money

    Has the issuing bank (ICICI Bank/HDFC etc) name /Logo

    Network name / logo (Visa/Master/Amex)

    Magnetic strip behind, which can be read by

    ATM/merchant establishment Can be swiped to make payments/withdraw cash

    Key Benefits of Credit Cards

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    Key Benefits of Credit Cards

    Handy Replacement of Cash

    Wide Acceptance & Safety : ICICI Bank creditcards are accepted at over 5,00,000 merchantestablishments powered by Visa/Master/Amex

    Credit free period & Revolving Facility

    Emergency : ICICI Bank Credit cards are acceptedwidely in most Hospitals & Pharmacies

    Credit Card Features

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    Reward Points on Spends*

    Surcharge waiver of 2.5% at select HPCL pumps

    Email and Mobile alerts

    Credit Free Period of up to 48 Days

    Accepted globally at Shops, Malls, Hospitals,Restaurants, Petrol Pumps, Airlines, Railways

    Credit Card Features

    Who can apply?

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    Who can apply?

    Salaried individuals with minimum Salary of

    Rs.20000 pm KYC Fulfillment

    Customer Latest photo with Application Form

    Address & Photo ID Proof

    Eligibility as per Policy Norms

    How to apply?

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    How to apply?

    Cards @ Branch

    Available at select ICICI Bank Branches

    Online Cards

    Apply at www.icicibank.com

    Call ICICI Bank Customer Care

    Call at the 24 hour call centre and apply

    Repayment & Charges

    http://www.icicibank.com/http://www.icicibank.com/
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    Late Payment Charges 30% of min. Amount due subject to min. of Rs. 400 and max. ofRs. 600

    Over limit Fee2.5% on over limit amount subject to min. of Rs. 500

    Rate of Interest Varies from 2.75% to 3.40% per month on

    different cards .

    Minimum Amount Due 5% of the Total Amount Due

    Repayment & Charges

    Instant Credit Card On the Spot!

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    Instant Credit Card On the Spot!

    Instant Credit Card is a credit card which is issued

    against a Fixed Deposit There are two variants of Instant Card

    Gold

    Platinum

    Minimum FD required for Gold Credit Card is Rs.20,000 & Platinum is Rs. 60,000

    Credit limit is 85% of the FD amount*

    * T& C Apply

    Customer understanding Credit Cards

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    Customer understanding Credit Cardscustomer needs & wants

    General BankingNew To Credit

    Credit (value) Seeker

    Convenience Seeker

    Need for a credit line Need to build a good credit

    history

    Interest free period

    No frills card & usage benefits

    Value for money attractiveAPR, best deals

    Hygiene benefits like fuel

    surcharge waiver

    Basic reward program

    Spend centric

    Access to attractive rewardprogram catalogue based or airmiles

    Seamless service & supportexperience

    Seeking lifestyle privileges &recognition

    characteristicsegment

    Privilege Banking

    Wealth

    Credit Card value proposition pillars

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    Credit Card value proposition pillars

    Joining benefits: Red Carpet Privileges

    Concierge Services: i-Assist

    Rewards: Hand-picked

    Offers, Insurance & fuel surcharge waiver: Specials

    Important note

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    Important note

    This content has been updated till October

    31,2010. Please refer latest circulars andguidelines for any changes

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    Thank You