asset managers 25%only in europe - fis...automation the middle office will make the most significant...
TRANSCRIPT
With growth conditions still challenging in Europe, only 47% of European asset managers are confident about achieving their growth ambitions in the coming year, with improving operating margins cited among the top strategies.*
The hunt for growth is on. Are you ready to rise?
*All data sourced from a survey of asset management decision-makers in Europe that was conducted by FIS and Longitude Research between March and May 2017.
By focusing on six operational principles, you can reap the rewards.
TalentCustomer Experience
Digital Innovation
Emerging Technology
Data Management
Automation
+ + + + +
What’s your growth readiness?Are you ready to rise?
Explore the full research findings in The FIS™ Readiness Report: The Hunt for GrowthAcross Europe or email us at [email protected].
feel their operations function cannot fully support their growth ambitions.
50%
say their existing technology is not fit for growth.
52%
surpassed their expectations for improving operating margins last year.
25%Only
Increase automation
The middle office will make the most significant progress towards full automation in the next three to five years. The biggest leaps will come in:
Asset pricing12% to 47%
Compliance18% to 46%
Risk management14% to 42%
Master data management
Asset managers generally feel confident about their data management capabilities, but respondents admit ineffectiveness in two particular areas.
Predictive analytics Unifying data sources across the organization
Adopt emerging technologies
European asset managers are furthest along with customer-related technologies such as mobile services and advanced customer relationship management.
11% of firms are live with artificial
intelligence,
and 9% are live with blockchain.
And 51% firms are developing or implementing one or both
of those technologies.
Embrace digital innovation
see job losses or legacy or inadequate IT as top barriers to digital innovation.
26%To overcome those obstacles, firms will:
Recruit digital technology expertise 38%
Purchase third-party technology 26%
Collaborate with innovative third parties 25%
Redefine the customer experience
Significantly fewer European asset managers see improving the customer experience as a top benefit of their technology spending.
Insurers Sell-side firms Asset managers
Small minorities express any concerns about the customer experience, with the highest numbers for ineffectiveness limited to
Transparency on costs and fees
Digital or mobile access to services
Rethink the talent mix
69%say big data analytics/data science expertise will be important for driving growth over the next 12 months.
59%believe that artificial intelligence/robotics expertise is important for growth.
think their in-house skills aren’t good today.
61%BUT
say their current expertise in this area isn’t effective.
70%BUT
Asset Managers in Europe:HOW TO IMPROVE GROWTH READINESS