asset management technology
TRANSCRIPT
Asset Management Technology
& Operations Survey ResultsFebruary 2007
Investment Adviser Association and SEI 1
Table Of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Survey Findings and Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Business Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Personnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Information Technology Budget . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Investment Operations Budget . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Investment Operations Outsourcing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Investment Operations Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Trading, Brokerage, and Custody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Performance Measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Legal and Regulatory Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Universe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
About the Sponsors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Table Of Figures
Figure 1: Measures of Success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Figure 2: Determinants of Success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Figure 3: Number of Employees per $100 million AUM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Figure 4: Average Headcount by Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Figure 5: Focus of IT Spending in 2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 6: Percentage Change in IT Spending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Figure 7: Expected Changes to IT Expenditures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Figure 8: Website Features Offered or Under Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Figure 9: Percentage Change in Investment Operations Expenditures . . . . . . . . . . . . . . . . . . . . . 10
Figure 10: Systems Developed and Maintained In-House or Outsourced . . . . . . . . . . . . . . . . . . . 11
Figure 11: Functions Performed In-House or Outsourced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 12: Portfolio Accounting System(s) Used and Satisfaction Level . . . . . . . . . . . . . . . . . . . . 12
Figure 13: Trade Order Management System(s) Used and Satisfaction Level . . . . . . . . . . . . . . . . 13
Figure 14: Initiatives Undertaken in Response to Legal and Regulatory Requirements . . . . . . . . . 14
Figure 15: Investment Products Offered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 16: Client Types Serviced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 17: Account Types Serviced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2 Asset Management Technology and Operations Survey Results
The Investment Adviser Association (IAA) and SEI are pleased
to present results of the first annual IAA/SEI Asset Management
Technology and Operations Survey. The IAA, a nonprofit industry
association with about 500 members, and SEI, a leading
global provider of outsourced asset management, investment
processing, and investment operations solutions, have jointly
created this ongoing survey program to highlight and track
the growing importance of technology to asset management
organizations. This initial edition of our survey covered a diverse
group of traditional mutual fund and separate account managers
with an average of $3.8 billion in assets under management (see
page 18 for more details).
Not so long ago, asset managers saw technology primarily
as an enabler of core operating functions—a way to increase
operational productivity and efficiency. Now technology has
also become a means to improve investment performance, build
relationships with clients, deliver a customized and differentiated
client experience, expand the range of products provided, tailor
product packaging and distribution to fit changing demand,
and manage compliance. In short, technology provides a critical
lever for improving overall business economics and increasing
quality across nearly all functional areas.
Moreover, we at the IAA and SEI believe the role and impact
of technology in our industry can only continue to grow. At a
time when investment products are becoming increasingly
commoditized and size and scale are no longer prime factors
in success, asset managers need to update the ways they think
about competitiveness. They must recognize that an asset
management business is much more than just a collection
of functions; it is a set of business processes orchestrated to
create capabilities in service of a strategic vision. In the future,
the ability to compete on capabilities will be a key driver of
competitive advantage.
This notion of competing on capabilities is both the context
for this survey program and a motivating force behind this
survey program. Clearly, asset managers cannot develop their
competitive capabilities without first building the necessary
infrastructure. For that reason, we believe the industry is
entering an era in which technology will be the focus of even
greater attention and investment than in the past.
Our survey, which was conducted at the end of 2006, is our
initial effort to capture these trends, and will provide a baseline
for similar efforts in the future. In order to elicit candid and
accurate responses, the survey was conducted online and
respondents were anonymous. The questionnaire was designed
to identify key trends, show how organizations are allocating
resources, and highlight best practices.
Our thanks to all of the investment management organizations
and individual respondents who participated. Their contribution
of time, effort, and data is greatly appreciated. Thanks are also
due to those who participated in designing and conducting the
survey, analyzing responses, and presenting results:
David Tittsworth, Executive Director, Investment Adviser
Association
Paul Schaeffer, Managing Director for Strategy and
Innovation, Investment Manager Services division, SEI
Steven Unzicker, Director, Langham Capital Ltd.
Ava Lala, Marketing Director, Investment Manager Services
division, SEI
Erika McDaniel, Marketing Associate, Investment Manager
Services division, SEI
We hope this survey will spark further discussion of technology
trends and issues, and we look forward to the next update
commencing in late 2007.
Introduction
Investment Adviser Association and SEI 3
Survey results paint a picture of an asset management industry
that is increasingly reliant on operational and technology
capabilities. Because respondents have come to see these
capabilities as critical to their success, they are continuing
to increase their investment in technology and are willing
to deal with the complexities accompanying technological
advancement.
Operational and technology capabilities are viewed as
important enablers, rather than indicators, of business
success. Survey respondents rank client service capability—a
function highly dependent on operational quality and technology
infrastructure—as the number one determinant of success,
followed by investment performance and employee retention.
Interestingly, operational and IT capabilities are seen as more
important success factors than sales, marketing, or distribution.
Not surprisingly, the top-ranked measures of success focused
on financial results, asset growth, and employee retention.
Most respondents say their IT budgets are currently focused
on maintaining and upgrading existing systems and operating
infrastructure. Only 13% report a focus on developing new
systems. This illustrates how deeply ingrained technology has
become in the operations of the average firm. Whereas IT used
to be seen as a cost of doing business, it is now simply the way
business is done.
IT spending continues to grow, with 60% of firms expecting to
increase their 2007 budgets over 2006 amounts. Key factors
driving higher spending include:
• Regulatory and compliance concerns.
• Increasingly complex accounting and reporting resulting
from growing product diversity and demands for
customization.
• Rising compensation for IT professionals as the competition
for talent heats up once again.
All of these present significant operational challenges to
managers.
Asset managers are dealing with growing operational
complexities. Survey responses indicate that:
• Many managers are struggling to manage proliferating
outsourcing relationships.
• Outsourcing of systems development and maintenance
is ubiquitous, but many managers still perform some
functions in-house, most notably portfolio accounting,
trading/order management, and client reporting. This
is particularly true outside of the mutual fund arena.
Managers are generally satisfied with the quality of their
outsourced products and services.
• Forty percent of managers report using more than one
portfolio accounting system.
• It is not uncommon for a manager to deal with eight or more
external data vendors, presenting a multitude of integration
and budgetary challenges.
• Trading environments are also subject to complications
and inefficiencies, including the use of multiple brokers
and custodians, use of multiple trade order management
systems (reported by 38% of respondents), and the
persistence of manual communication methods (e-mail,
fax, phone).
Legal, regulatory, and compliance concerns continue to
drive IT spending higher; 84% of firms said such issues have
had an impact on technology spending. The most commonly
cited initiatives undertaken in response to legal and regulatory
requirements include e-mail retention, disaster recovery, and
best execution monitoring.
Responses point to continued growth in IT spending, due to
continued demands by customers and intermediaries for new
and more customized products, as well as ongoing compliance
demands. In the absence of any external shocks such as Y2K
or the Era of Spitzer, however, IT spending may grow more
slowly than in the past. Asset managers nevertheless expect
technology and operations to represent a growing share of
overall budgets as they aim to differentiate themselves in an
increasingly crowded and competitive marketplace.
Conclusion
4 Asset Management Technology and Operations Survey Results
Survey Findings and Analysis
Business strategy
When survey participants were asked to name their three primary long-term business
objectives, asset growth was most commonly cited as the top priority. Improving client
service was a close second, and improving operational efficiency through the use of
technology was also named by a number of firms as an important goal.
When asked how they measured the success of their firms, financial considerations led
the way, with shareholder return most commonly cited as being very important. The only
measures commonly seen as unimportant are firm size and market share. (See Figure 1)
There is little debate over what determines success. Asset managers unanimously say that
client service capability is either important or, more commonly, very important. Investment
performance and employee satisfaction also rank highly. Less importance is attached to
technology and operations capability, although these are viewed as more critical than sales
and marketing in determining overall firm success. (See Figure 2, next page)
Shareholder Return
Profitability
Net Asset Growth
Employee Retention
Productivity Capability
Operational Capability
Technology Capability
Firm Size
Overall Market Share
0% 20% 40% 80% 100%60%
Very Important Important Not Important
Figure 1: Measures of Success
(percentage of firms)
Investment Adviser Association and SEI 5
Client Service Capability
Investment Performance
Employee Satisfaction/ Retention
Operations Capability
IT Capability
Sales Capability
Marketing &Distribution Capability
Investment ProductDiversity
20% 40% 80% 100%60%
Very Important
(percentage of firms)
Important Not Important
Figure 2: Determinants of Success
0%
Personnel
Total firm headcount is very closely correlated to AUM size (See Figure 3, next page. AUM
on the Y axis is shown on a logarithmic scale in order to better illustrate the correlation).
There are some scale efficiencies when it comes to personnel, with larger firms requiring
less than one FTE per $100 million under management, while smaller firms typically require
two to five.
Only 39% of firms have an employee whose primary responsibility is overseeing firm-wide
systems and technology. Among those that do, this employee most often reports to the CEO
/ President and sits on the management committee more than half of the time (58%). Most
firms with over $1 billion AUM have at least one full time employee dedicated to systems
and technology. Smaller firms generally utilize someone on a part time basis or (in the
case of the smallest firms) do without. The average number of systems and technology
employees is 3.3 (see Figure 4, next page). Much more unusual are employees dedicated
to web-related and e-commerce activities. Only one participating firm reported having such
a person employed.
6 Asset Management Technology and Operations Survey Results
Figure 3: Number of Full Time Employees (FTEs) per $100 million AUM
0 1
FTEs per $100 million AUM
(number of FTEs)
AU
M (
logarith
mic
scale
)
2 3 4 5
100,000
10,000
1,000
100
10
Investment Mgmt
Sales & Marketing
Client Service
Investment Ops andPortfolio Acct
System & Technology
Trading Positions
Administrative
Legal & Compliance
Executive Management
Finance & Accounting
Strategic Planning
Human Resources
(number of FTEs)
Figure 4: Average Headcount by Function
10.8
5.0
4.6
3.3
.6
1.6
2.1
2.3
2.7
2.6
.4
5.2
Investment Adviser Association and SEI 7
Information technology budget
Information technology (IT) expenses account for a significant portion of overall costs at the
typical asset management firm.
• IT spending as a percentage of total expenses
– Average: 13.6%
– Median: 4.8%
• IT spending per employee
– Average: $11,900
– Median: $7,300
Given the time, complexity, and expense of evaluating, purchasing, and installing new
systems, it is not surprising that many companies (45%) are focused on maintenance.
Another third are focused on upgrading existing systems. Only 13% of respondents are
focused on buying new systems. (See Figure 5)
A growing number of managers are enlarging their technology budgets (see Figure 6).
Average annual IT spending in 2005 (including personnel, hardware, software, systems
and outsourcing) totaled $652,000. This rose to an average of $657,000 in 2006.
Median spending rose from $135,000 to $148,000. Just over half of the managers
surveyed increased IT spending during 2006, while 60% expect to do so in 2007. The
increased investment cannot be attributed to any one area, but regulatory and compliance
management is leading the way (see Figure 7).
100.0%
80.0%
60.0%
40.0%
20.0%
0.0%
(number of firms)
Figure 5: Focus of IT Spending in 2006
Other
6.5%
Buy new systems and
expand existing operating
infrastructure
12.9%
Upgrading existing system and operating infrastructure
35.5%
Maintain existing
systems and operating
infrastructure
45.2%
8 Asset Management Technology and Operations Survey Results
Figure 6: Percentage Change in IT Spending
Greater than 2005
53.3%
Lower than 2005
16.7%
Change in IT Spending in 2006
(percentage of firms)
Same as 2005
30.0%
Greater than 2006
60.0%
Lower than 2006
3.3%
Expected Change in IT Spending in 2007
(percentage of firms)
Same as 2006
36.7%
Figure 7: Expected Changes to IT Expenditures
0% 20% 40% 80% 100%60%
Increase No Change Decrease
(percentage of firms)
Regulatory / compliance
management
Portfolio accounting
and client reporting
IT salaries and bonuses
Client service contact
management / database
Network / LAN /
WAN hardware
Website software, develop-
ment, maintenance
Marketing / sales contact management / database
Disaster recovery
Consulting / outsourcing
Investment research /
database
Network / systems security
Remote access / VPN
Workgroup and
knowledge mgmt.
Call center technology
Investment Adviser Association and SEI 9
Website
The vast majority (84%) of firms have websites. The few exceptions tend to be smaller firms.
Many websites could be characterized as brochure-ware, offering little more than general
firm information and marketing material. Not surprisingly, websites are seen as an important
platform to showcase a firm’s personnel in the form of biographies. Few managers offer
client reporting via their websites, and even fewer (12%) offer transactional capability. (See
Figure 8) Targeted content for specific client or intermediary segments is very rare, with only
three firms reporting that they offer this type of content on their sites.
Websites are often works in progress. Among firms that do not currently offer extensive
online features, a number are focused on making product performance data, client account
information, and original research available.
0% 20% 40% 80% 100%60%
Currently Available Under Development
Figure 8: Website Features Offered or Under Development
(percentage of firms)
Biographies of key professionals
Product performance
Client account info.
ADV and other filings
Prospectuses
Job openings
Original research
Calculators (retirement, college, etc.)
Real-time account / fund info.
Portfolio allocation tools
Web conferencing
10 Asset Management Technology and Operations Survey Results
Investment operations budget
When asked to name the top operational issues facing their firms, managers listed a wide
range of priorities. Common threads included:
• Compliance
• Customized reporting
• Managing and integrating outsourced relationships
• Improving resource allocation and efficiency
• Improving reconciliation process
• Recruiting and training
• Cross-functional coordination
Spending on investment operations is accelerating. Not a single manager plans to decrease
spending in this area next year. (See Figure 9) The average spending increase on
operations is higher than IT generally.
Investment operations outsourcing
Outsourcing in investment operations continues to grow. The development of fund
accounting and custody systems, for example, is outsourced by all companies in the survey.
Systems developed in-house continue to be used in potentially idiosyncratic areas with
more customized features such as client reporting and partnership accounting. (See Figure
10, next page) When it comes to actually performing investment operations, managers are
generally comfortable outsourcing functions such as transfer agency and fund accounting.
Outsourcing is viewed as more difficult or less desirable for other functions such as portfolio
accounting and trade order management. (See Figure 11, next page)
Figure 9: Percentage Change in Investment Operations Expenditures
Greater than 2005
50.0%
Lower than 2005
3.6%
Change in Spending
on Operations in 2006
(percentage of firms)
Same as 2005
46.4%
Greater than 2006
60.0%
Lower than 2006
0.0%
Expected Change in Spending
on Operations in 2007
(percentage of firms)
Same as 2006
40.0%
Investment Adviser Association and SEI 11
Figure 10: Systems Developed and Maintained
In-House or Outsourced
0% 20% 40% 80% 100%60%
Outsourced In-house
(percentage of firms)
Fund accounting
Custody
Shareholder services
Portfolio accounting
Partnership accounting
Client statement & reporting
Trading / Order Mgmt.
Figure 11: Functions Performed In-House or Outsourced
0% 20% 40% 80% 100%60%
Outsourced In-house
(percentage of firms)
Custody
Transfer agency
Fund accounting
Fund administration
Shareholder services
Trust accounting & admin.
Tax preparation & compliance
Partnership accounting
Email retention
Client statement & reporting
Trading / order management
Portfolio accounting / reconciliation
12 Asset Management Technology and Operations Survey Results
Investment operations systems
Most firms use a single portfolio accounting system for all accounts, though several reported
using multiple systems. The use of multiple systems is positively correlated to firm size and
in all cases reflected distribution platform requirements associated with offering separately
managed accounts.
Half of all firms have portfolio accounting systems that feed data to their front-office
application’s risk and/or portfolio attribution tools. Sixty-eight percent utilize a portfolio
management system of some type to create and review proposed changes to a portfolio.
Sixty percent of firms report using a single portfolio management system across all
products. Most others use two systems, although one firm reported using four. Shadowing is
very common, with 83% of firms reporting that they complete all back-office processing for
all accounts for which investment decisions or recommendations are made.
The use of third-party data vendors (for pricing, corporate actions, security master, index
returns, etc.) varies considerably from one firm to the next. The average firm relies on four
data vendors (median = 3), though the use of eight or ten is not uncommon. When it comes
to clients receiving third-party data, half are supplied directly from the firm while the other
half receives it from the portfolio accounting partner. Less than half of all firms (46%) said
that the third-party data process is managed by their investment accounting system vendor.
Advent Axys is the most commonly used system, followed by SunGard and Checkfree APL.
Among the commercially available systems in use, Schwab Centerpiece provided the most
satisfaction, followed by CheckFree APL and Advent Axys. (See Figure 12)
Figure 12: Portfolio Accounting System(s) Used
and Satisfaction Level
(percentage of firms) System Used Meets Needs / Satisfied
Advent Axys 52% 71%
SunGard 29% 67%
CheckFree APL 23% 83%
Other 13% 100%
Schwab Centerpiece 10% 100%
Thomson Portia 10% 67%
In-house developed 10% 67%
Note: Other systems given as answer option but not reported being used include Eagle Starr, FMC
Pacer, and Princeton Financial PAM
Investment Adviser Association and SEI 13
Trading, brokerage, and custody
Managers use a variety of trade order management systems, and no single vendor claims a
dominant market share. Some firms (38%) use multiple systems (usually two but occasionally
as many as four). Satisfaction levels are generally higher than is the case with portfolio
management systems: most systems received 100% satisfaction ratings. (See Figure 13)
Used by three quarters of firms, trading applications remain the most common way to notify
brokers of allocations. Firms often use multiple modes of communication, with more than a
third relying on faxes, phones, and emails to some extent. Notifying custodians is different.
While 65% rely on trading systems, faxes are still used by 61% of firms and emails by 45%.
Phones are not used often. Faxes are most commonly used when notifying brokers of settle-
ment instructions for held away accounts. Trading systems are rarely employed for this purpose.
Other findings related to trading and custody:
• 55% of firms report that some trades are not executed electronically. Among these firms,
an average of 38% of trades are executed manually (median = 30%).
• Directed brokerage is becoming more rare: only 23% of firms reported that they choose
to direct their trades to brokers.
• The number of trades executed on a monthly basis varies wildly, but the median is 325
trades, with an average of 33% of these being block trades (median = 10%).
• Among firms on wrap platforms the average number of platforms used is 4.6
(median = 3.5).
• The median number of brokerage houses dealt with regularly is 10. The median number
of custodians dealt with regularly is 6.
Figure 13: Trade Order Management System(s) Used and
Satisfaction Level
(percentage of firms) System Used Meets Needs / Satisfied
Advent Moxy 42% 75%
Bloomberg 29% 100%
CheckFree APL 21% 75%
Customized system 21% 100%
Other 21% 100%
Charles River 13% 100%
Eze Castle 4% 100%
Linedata Longview 4% 100%
Note: Other system given as answer option but not reported being used included Macgregor XIP
14 Asset Management Technology and Operations Survey Results
Performance measurement
Less than half of all participating firms (45%) state that they are AIMR/GIPS compliant.
Most (87%) utilize a single performance system for all accounts and account types and
77% of the time it is a component of the firm’s existing accounting system.
The vast majority (93%) of firms surveyed calculate performance for individual accounts.
A third of them also calculate sector performance. Performance is calculated daily by two
thirds of firms, with the remainder calculating monthly. A small minority (16%) also review
performance calculations daily, although the majority (84%) prefers to review monthly.
Very few firms (6%) utilize a data warehouse for data management. Four out of five
companies have a periodic reconciliation process to verify the accuracy of performance data
against internal systems.
Legal and regulatory issues
Legal, regulatory, and compliance concerns drive organizational change and increased
spending (See Figure 14). When asked whether recent legal, regulatory and compliance
requirements had impacted technology spending:
• 83.9% said YES
• 16.1% said NO
Reported increases in spending range from 5% to 40%.
• Average increase: 17.6%
• Median increase: 20.0%
Figure 14: Initiatives Undertaken in Response to Legal and
Regulatory Requirements
0% 20% 40% 80% 100%60%
(percentage of firms)
Email retention
Disaster recovery
Best execution monitoring
Personal trading monitoring
Compliance training
Customer data security
Proxy voting
Anti-money laundering
100.0%
93.5%
74.2%
71.0%
67.7%
54.8%
54.8%
41.9%
Investment Adviser Association and SEI 15
Methodology
Investment advisory firms filled out an online survey consisting of 98 questions about
technology and operations. The survey data was validated and outliers removed as
necessary. The quantitative analysis and written report were each reviewed extensively prior
to publication. The resulting report is believed to be a fair reflection of the survey responses
provided by IAA members, but neither SEI nor the IAA can claim responsibility for the
accuracy or reliability of the data provided.
Universe
Following are some key characteristics of the survey universe (see also Figures 15-17,
next page):
• 31 managers with AUM ranging from under $100 million to almost $40 billion
– Average AUM: $3.8 billion
– Median AUM: $937 million
• Total firm headcount ranging from low single digits to almost 200
– Average headcount: 29
– Median headcount: 15
• Assets per employee ranging from $22 million to $250 million
– Average AUM per employee: $76 million
– Median AUM per employee: $67 million
• Revenue per employee ranging from $115,000 to $840,000
– Average revenue per employee: $334,000
– Median revenue per employee: $249,000
• Fee realization ranging from approximately 20 bps to more than 110 bps
– Average fee realization: 54.7 bps
– Median fee realization: 51.0 bps
Background
16 Asset Management Technology and Operations Survey Results
Figure 15: Investment Products Offered
0% 20% 40% 80% 100%60%
(percentage of firms)
Domestic Equity
Domestic Fixed Income
Balanced
International Equity
Alternative and Hedge
International Fixed
Other
94%
74%
58%
39%
26%
19%
10%
Figure 16: Client Types Serviced
0% 20% 40% 80% 100%60%
(percentage of firms)
Individual HNW
Institutions
DC / 401k
Individual Retail
90%
68%
35%
23%
Figure 17: Account Types Serviced
0% 20% 40% 80% 100%60%
(percentage of firms)
Individual HNW SMAs
Institutional Sep. Accts.
Mutual Funds
ETFs
Partnerships
Retail Sep. Acct.
Common & Collective Funds
72%
62%
47%
23%
23%
19%
10%
Investment Adviser Association and SEI 17
Investment Adviser Association
The Investment Adviser Association is a national not-for-profit organization that exclusively
represents the interests of federally registered investment adviser firms. The Association
was founded in 1937 and played a major role in the enactment of the Investment Advisers
Act of 1940. The IAA consists of about 500 investment adviser firms that collectively
manage in excess of $8 trillion for a variety of institutional and individual clients.
SEI
SEI (NASDAQ: SEIC) is a leading global provider of outsourced asset management,
investment processing and investment operations solutions. The company’s innovative
solutions help corporations, financial institutions, financial advisors, and affluent families
create and manage wealth. As of the period ending December 31, 2006, through its
subsidiaries and partnerships in which the company has a significant interest, SEI
administers $366.6 billion in mutual fund and pooled assets and manages $181.5 billion in
assets. SEI serves clients, conducts or is registered to conduct business and/or operations,
from more than 20 offices in over a dozen countries.
SEI’s Investment Manager Services division provides total operations outsourcing solutions
to investment managers focused on mutual funds, hedge and private equity funds,
separately managed accounts and institutional client services. The division applies
operating services, technologies, and business and regulatory knowledge to each client’s
business objectives. Its resources enable clients to meet the demands of the marketplace
and sharpen business strategies by focusing on their core competencies.
For more information on this report, please contact:
David Tittsworth Paul Schaeffer
Investment Adviser Association SEI
1050 17th Street, N.W., Suite 725 343 Sansome St., Suite 425
Washington, D.C. 20036-5503 San Francisco, CA 94104
(202) 293-4222 415-293-6507
[email protected] [email protected]
This information is provided for educational purposes only and is not intended to provide
legal advice. Neither SEI nor the Investment Adviser Association claim responsibility for the
accuracy or reliability of the data provided. Information provided by SEI Global Services, Inc.
© 2007 SEI Investments Developments, Inc.
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