assessment of the sustainability level of community waste recycling program in malaysia
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Assessment of the sustainability level of community wasterecycling program in Malaysia
Kian-Ghee Tiew Noor Ezlin Ahmad Basri
Kohei Watanabe Mohammed F. M. Abushammala
Mohd. Takiyuddin Bin Ibrahim
Received: 10 June 2013 / Accepted: 1 June 2014
Springer Japan 2014
Abstract A sustainable municipal waste recycling pro-
gram is important to successfully increase the recycling
rate in Malaysia. This paper evaluates and assesses the
sustainability level of the recycling activities by Surau Al-
Husna in Shah Alam, Malaysia. Five criteria were selected
in the evaluation process. These criteria were divided into
the continuous publicity of recycling programs, operation
cost, participation rate/recyclables collection rate, dissem-
ination of information regarding recycling and the enthu-
siasm level regarding environmental concerns. The results
showed that Surau had a proper management system.
However, several suggestions and recommendations were
provided to improve the current recycling program. In
conclusion, the Surau Al-Husna maintains sustainable
recycling practices and is a good role model for sustainable
recycling programs at the nationwide scale in Malaysia.
Keywords Sustainability Waste recycling Surau Recycling program
Introduction
Waste management is a global environmental challenge.
Recycling is an environmentally sustainable waste man-
agement method. The United States Environmental Pro-
tection Agency (USEPA) defines recycling as the process
of collecting and processing waste to produce new products
that could benefit the community and the environment [1].
Thus, a municipal waste recycling program could be an
environmental sustainable solution to reduce the current
burden on landfills. In Malaysia, conventional waste
management still disposes of 95 % of waste into landfills
[2]. Currently, the national-level waste recycling rate in
Malaysia is only 5 %, even after launching a recycling
program in 1993 [3]. Developing a sustainable waste
recycling program is important to achieve a national
recycling rate of 22 % by 2020.
Many Asian countries have adopted the 3Rs (Reduce,
Reuse, Recycle) culture in recycling management practices
[46]. In response, waste recycling is required to be prac-
ticed in the daily life of every citizen. There are numerous
factors influencing waste recycling programs. These
include the continuous publicity, maintenance and opera-
tional income (510 % from the sales of recyclables),
community, continuous training, and enthusiasm and
K.-G. Tiew (&) N. E. Ahmad Basri M. F. M. AbushammalaDepartment of Civil and Structural Engineering,
Faculty of Engineering and Built Environment,
Universiti Kebangsaan Malaysia, Bangi, Malaysia
e-mail: [email protected]; [email protected]
N. E. Ahmad Basri
e-mail: [email protected]
M. F. M. Abushammala
e-mail: [email protected]
K. Watanabe
Institute for Environment and Development (LESTARI),
Universiti Kebangsaan Malaysia, Bangi, Malaysia
e-mail: [email protected]
K. Watanabe
Teikyo University, Tokyo, Japan
M. F. M. Abushammala
Department of Civil Engineering, Middle East College,
Knowledge Oasis Muscat, P.B. No. 79, Al Rusayl 124,
Sultanate of Oman
Mohd. T. Bin Ibrahim
Pusat Pemikiran dan Kefahaman Islam (CITU), Universiti
Teknologi MARA, Shah Alam, Selangor, Malaysia
e-mail: [email protected]
123
J Mater Cycles Waste Manag
DOI 10.1007/s10163-014-0273-7
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knowledge of program leaders towards environmental
protection [7]. However, to attain a sustainable waste
recycling program, two main roles are important: practice
of the mentioned system within neighborhoods (commu-
nity-based recycling management system, CBR) and
benchmark learning or modified integrated sustainable
waste management to apply to current recycling practices.
Studies covering integrated sustainable waste manage-
ment can provide a benchmark and be further adopted to
develop a sustainable waste recycling program. This is
because a recycling management system is unlikely to be
integrated with sustainable waste management. Hence,
factors that influence the sustainability of waste recycling
programs could include stakeholders, elements of man-
agement, and technical management requirements [4].
Stakeholders include the local authorities (LAs), private
sector (formal and informal), Non-Government Organiza-
tions (NGO), and consumers. Each stakeholder plays an
important role in sustaining a waste recycling program in
the community. The second factor that could influence the
sustainability of waste recycling program is the manage-
ment of elements such as the generation of waste, the 3Rs
culture, the operation of the recycling process (collection,
transportation, treatment and disposal) and the storage of
waste. The third factor is the technical management of the
process covering environmental, health, financial, socio-
cultural, institutional, managerial, and policy aspects.
Overall, these three factors influence the waste recycling
program. Therefore, when the cooperation and interaction
between each stakeholder breaks down, the other two
factors, the management of specific elements and technical
process, would highlight the influence of this strained
relationship on the rate of recycling.
This paper evaluates the effectiveness and sustainability
of a community waste recycling program conducted at the
Surau Al-Husna and studies the potential of scaling this
program to a nation-wide level.
Solid waste management in Malaysia
Background information
In Malaysia, municipal solid waste (MSW) from house-
holds, businesses and institutions are managed by LAs,
whereas the wastes generated by construction, demolition,
and industry are managed by private waste-management
service contractors. Table 1 shows the total waste gener-
ated between 2000 and 2012. The amount of waste gen-
erated increased gradually from 15,586 tons in 2000 to
28,565 tons in 2012. For Malaysia, this change in waste
generation represents an approximately 1,000 tons increase
per year. Malaysia depends on landfills to manage daily
waste disposal [8]; approximately 95 % of the waste is
disposed into landfills [2]. Therefore, the cost of waste
management practices would be a burden to the economy
of the nation, and landfills cannot solely serve this massive
waste generation [9].
Problems and challenges
According to Guilberto and Shigefumi [11], Malaysia
showed positive results when implementing sustainable
and integrated MSW management system. These positive
results were because of several national/local management
advances such as economic instruments, technologies,
partnerships, informative measures, informal sectors, and
stakeholder participation [9, 11]. Additionally, Malaysias
municipal waste management challenges include an
increase in the waste generation rate, high operational costs
to treat and dispose of solid waste, irresponsible solid waste
disposal methods, and the absence of an integrated solid
waste plan or management structure. Moreover, landfills
manage 95 % of the daily waste disposed in Malaysia [2].
The government estimated that greenhouse gas emissions
will increase by 50 % by 2020 if Malaysia still depends on
landfills for waste disposal [9]. However, approximately
68 % methane emission reduction from landfills was esti-
mated by increasing amount of waste recycling from the
year 2000 to reach 24 % in 2024 [12].
Solid waste management towards federalization
government
On September 1, 2011, the Solid Waste Management and
Public Cleansing 2007 (Act 672) Act took effect. Several
states in Peninsular Malaysia relinquished their authority
over waste management, delegating executive powers to
the federal government. These states include Perlis, Kedah,
Kuala Lumpur, Putrajaya, Pahang, Negeri Sembilan,
Malacca, Perak and Johor. However, this list of states
excludes Penang State and Selangor State. Therefore, two
new governmental agencies were established to manage the
waste in Peninsular Malaysia [9]:
1. National solid waste management department (JPSPN)
Formulate policies, plans and strategies.
Formulate plans for solid waste management
facilities (location, type and size).
Set the standards, specifications and codes of
practice.
Perform regulatory functions.
2. Solid waste management and public cleansing corpo-
ration (PPSPPA)
Implement policies, plans and strategies.
J Mater Cycles Waste Manag
123
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Table 1 Daily waste generations at Peninsular Malaysia [10]
States Solid waste generated (tons/day)
2000 2002 2004 2006 2008 2009 2010 2012
Johor 1,915 2,093 2,255 2,429 2,577 2,655 2,734 3,004
Kedah 1,323 1,446 1,559 1,679 1,781 1,835 1,890 2,078
Kelantan 1,034 1,130 1,213 1,302 1,381 1,423 1,465 1,622
Melaka 514 562 604 650 690 710 732 807
Negeri Sembilan 757 827 889 956 1,015 1,045 1,077 1,188
Pahang 957 1,046 1,125 1,209.8 1,283 1,322 1,361 1,502
Perak 1,527 1,669 1,795 1,930.3 2,047 2,109 2,172 2,396
Perlis 195 213 229 247.1 262 270 278 307
Pulau Pinang 1,087 1,188 1,278 1,374 1,458 1,502 1,547 1,706
Selangor 2,826 3,089 3,322 3,572 3,790 3,904 4,021 4,435
Terengganu 882 964 1,037 1,115 1,183 1,219 1,255 1,385
Wilayah Persekutuana 2,566 2,824 3,099 3,403 3,611 3,719 3,831 3,968
Sabah NA 2,490 2,641 2,886 3,062 3,154 3,248 2,136
Sarawak NA 1,905 2,021 2,208 2,342 2,413 2,485 2,027
Total 15,586 21,452 23,072 24,968 26,489 27,284 28,102 28,565
a Kuala Lumpur and Labuan
Table 2 Examples of successful community-based recycling programs in Malaysia [13]
Features Batu Caves Temple
(Hinduism)
Surau Al-Husna (Islam) Beautiful Gates (Christianity) Tzu Chi Association (Buddhism)
Operating
Period
(Established
date)
14 years (2000) 9 years (2005) 10 years (2004) 19 years (1995)
Recycling
facilities/
services
Recycling bins Recycling points and
recycling bins
Recycling points, recycling bins,
recycling center and door-to-
door collections
Recycling points and recycling
centers
Handling of
recyclables
Handled by the
municipality
Sold to private recyclers Sold to private recyclers Sold to private recyclers
Motivation to
recycle
Environmental
protection
Environmental
protection; Charity
Environmental protection;
Charity
Environmental protection;
Charity; Cultivation of spiritual
lifestyle
Human
resources
Temple supervisor,
temple cleaners and
volunteers.
Surau committee and
volunteers.
Disabled staff members of
Beautiful Gates and volunteers
Volunteerswith some support from
the association
Organizational
structure
Temple management Surau management
(small mosque)
Christian center for the disabled Movement of volunteerswith
support from Tzu Chi Association
liaison office
Leadership No information Initiated by Mr Mazlan
Idus, a Surau
committee member
Initiated by Pastor Sia Siew Chin,
founder of Beautiful Gates
Initiated by Grand Master Cheng Yen
in Taiwan. Mostly based on a
volunteer system
Support and
funding
Local municipality
Private sector
NGOs
Local municipality
Local politicians
Local municipality; Foreign
foundation;
Churches;
Embassy of Japan
Local municipality
Resident association
J Mater Cycles Waste Manag
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Monitor the compliance with standards, specifica-
tions and codes of practice.
Implement and enforce the appropriate acts and
regulations.
Implement efforts to encourage public involvement
and public awareness.
Ensure and improve the quality of solid waste
management and public cleansing.
Municipal waste recycling in Malaysia
The national recycling campaign was launched in 1993 and
relaunched in December 2003 [13]. Additionally, the
government declared November 11th as National Recy-
cling Day [9]. In 2006, approximately 13 years after the
first recycling campaign was launched, a 5 % recycling rate
was achieved [3]. However, the goal for the 2020 national
recycling rate set by the Malaysian Government in the
1990s is 22 % [13].
In Malaysia, there are two main routes for recyclables
collection: the first is the buy-back of recyclables and/or
establishing collection centers by local authorities, con-
cessionaires, NGOs and private organizations, and the
second is by private collectors of recyclable materials. In
both methods, the collected recyclable materials are then
sold to recycling factories or intermediate buyers. Cur-
rently, initiatives for community-based recycling activities
are well-managed and active [13]. Table 2 provides several
successful sustainable waste recycling programs initiated
by different communities in Malaysia.
Recycling practices for Hindu-based organization pri-
marily occur during festivals recycling, in which recycling
bins are provided during festival events. However, other
Islamic (Surau Al-Husna), Christian (Beautiful Gates), and
Buddhist (Tzu-Chi) associations provided recycling points/
centers and door-to-door collections (on call-basis) to
collect recyclable items. The primary purpose of these
respective recycling programs is to raise funds for charity
(Surau Al-Husna), to provide jobs for disabled staff
(Beautiful Gates) and to establish activities for senior cit-
izens (Tzu-Chi Association). As a case study, this inves-
tigation focuses on the Surau Al-Husna integrated
community recycling programs.
Studies on community waste recycling program
at Surau Al-Husna
General information
Surau Al-Husna is an Islamic place of worship located in
Shah Alam, Selangor, Malaysia (3.056011N, 101.53618E).
Surau Al-Husna was established in 2003 and is supported
by the local community. The facility was initially a steel
container. In 2011, a new building housing the Surau Al-
Husna was constructed. Approximately, 2,000 people
reside in the neighborhood. The majority of the local
community is Muslim with ages ranging from 30 to
70 years old.
In Surau Al-Husna, a recycling program was established
in July 2005. Their objectives are to nurture the local
communitys love of nature, generate income for mosque
maintenance and to operate and enhance charity works.
Initially, this recycling program faced challenges associ-
ated with the lack of human resources to handle the process
of recyclable segregation and a lack of awareness in the
local community of the recycling program. Some people
assume that recyclable bins function as garbage bins
dropping off used diapers and other garbage at the center or
disposing of them in recyclable bins. These initial chal-
lenges were mitigated after promoting education awareness
of the recycling process by the Surau Al-Husna. The initial
challenges are summarized and discussed below, and may
potentially serve as a case study for other organizations
initiating a recycling collection/center:
1. The residents did not separate recyclable materials by
type.
2. Recyclable items were packed or mixed with garbage.
3. Unpleasant odor occurred if recyclable items were
stored for a long period.
4. Community involvement was not exhaustive.
5. The market selling price for recyclable items is
unstable.
6. A general lack of participation from members and
community because of a gap in knowledge about the
importance of environmental conservation to society
and religious worship.
Table 3 details the effects of the collection of recyclable
items by Surau Al-Husna. The program collected 4,986 kg
in 2005; in 2009, it successfully collected 20,400 kg, which
is approximately four times the amount collected in 2005
(409 %). The average monthly income from 2005 to 2009
generated by collecting recyclables was (Malaysian Ring-
git) RM 464. The community waste recycling program at
Surau Al-Husna successfully managed 69 tons of waste
generated by the community and lowered the overall waste
disposal costs paid by local authorities. Additionally, the
recycling program generated income for the facility.
The dominant collected recyclable items in Surau Al-
Husna were paper (approximately 60 %), followed by
plastic and iron (17 and 16 %, respectively) (Fig. 1). These
three items are common recycled items collected in
Malaysia, and their market price is stable compared to
other recyclable items.
J Mater Cycles Waste Manag
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The management of Surau Al-Husna publicizes this
program through various activities: posting flyers or ban-
ners, sending mass SMSs to the community, talking after
prayer sessions and posting on blogs and Facebook.
Community members can easily drop-off recyclable items
at any time. Furthermore, Surau Al-Husna also promotes
several motivational programs, such as continuous educa-
tion and awareness programs, to the members and com-
munity such as the recycling used cooking oil, zoo
volunteering, love the river partnership and beach coastal
cleanup programs.
Recycling program evaluation
The sustainability of the waste recycling program imple-
mented at Surau Al-Husna was based on a recycling
practices key performance index (RP-KPI). The RP-KPI is
a set of indicators that was taken from various literature
sources followed by selection criteria. The function of the
RP-KPI is to assess the performance, reliability, and veri-
fiability of and to suggest improvements to management
decisions [14, 15]. Through this assessment, the recycling
practices/system is assessed on the performance, selected
indicators and current implemented recycling practices
[16]. The following sections will discuss the recycling
performance indicators, criteria of selection and scoring
evaluation.
Recycling performance indicators
Performance indicators are measures of project effects,
outcomes, outputs, and inputs that are monitored during the
implementation of the project to assess progress toward
project objectives [17]. The Organization for Economic
Cooperation and Development (OECD) defines an indica-
tor as a parameter, or a value derived from parameters,
which provides information about a phenomenon. The
indicator has significance that extends beyond the prop-
erties directly associated with the parameter value [18].
According to the World Bank (1996), performance indi-
cators can be used for (i) strategic planning (ii) perfor-
mance accounting, (iii) forecasting and early warning
during program implementation, (iv) measuring program
results, (v) program marketing and public relations, (vi)
benchmarking, and (vii) quality management. Selecting
appropriate and useful performance indicators requires
careful consideration through iterative refining, collabora-
tion, and consensus building [19].
Criteria selection
Following the above review, the authors offer the following
elaboration of sustainability waste recycling programs.
Five evaluative criteria were selected:
1. Continuous publicity.
2. Cost of operationmaintenance and operational
income (510 % from income resulting from the sales
of recyclables).
3. Participation rate/recyclables collection rate.
4. Dissemination of recycling knowledge to the society.
5. Enthusiasm level of the leader over environmental
concerns.
These five criteria were used to evaluate the waste
recycling program in Surau Al-Husna.
Table 3 Recyclables and income generated in Surau Al-Husna (Bin-Ibrahim, M.T., Personal communication, March 22, 2013)
Year Amount
(kg)
Average (kg
per month)
Income
(RMa)
Average
monthly income
(RM)
Year 1: Jul
Dec 2005
4,986 800 1,516 250
Year 2:
JanDec
2006
11,545 900 4,714 375
Year 3:
JanDec
2007
15,167 1,250 6,290 520
Year 4:
JanDec
2008
17,001 1,400 6,979 580
Year 5:
JanDec
2009
20,400 1,700 5,607 467
Total 69,099 1,280 25,104 464
a Malaysian Ringgit
Fig. 1 Recyclable items composition in Surau Al-Husna (Bin-Ibrahim, M.T., Personal communication, March 22, 2013)
J Mater Cycles Waste Manag
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Scoring of Performance
Base on the selected criteria, the performance score was
evaluated through interviews, personal observations, site
visits and data provided from Surau Al-Husnas manage-
ment. The scores ranged from 1 to 5, where 1Lowest,
2Low, 3Standard, 4Good, and 5Excellent.
Results and discussion
The assessment of the sustainability level of the waste
recycling program in Surau Al-Husna was based on the five
criteria that were mentioned and discussed previously
(Table 4). The results showed that the management of
Surau had a proper system. The success of the program
resulted from the high participation of the community and
the Surau members, and from the voluntary efforts of the
community.
To improve the level of sustainability of the recycling
program at Surau Al-Husna, additional recommendations
should be followed such as adopting additional computer
programs for managing the recycling database and the
development of a participant contact list, reorganizing the
department and constructing a new recycling storage sys-
tem to combat odors.
Potential scaling up to nationwide
The community waste recycling program at Surau Al-Hu-
sna could potentially be scaled to a nationwide process.
This is because the program is sustainable, the effect to the
neighbors/community is positive and the cost of operation
is low (which also can be considered a zero cost).
Table 5 describes the major recyclable items in terms of
their respective percentage of the waste composition. The
Table 4 Scoring the sustainability recycling program at the SurauAl-Husna
Criteria Scorea Remarks
1. Continuous publicity 5 Surau Al-Husna had good
continuous publicity
programs in the community
2. Cost of operation 5 Successfully generated an
average monthly income of
RM 460. Starting cost of the
programs was around RM
3,000. Currently there is a
net profit to the Surau
3. Participation rate/
recyclables collection
rate
4 Recording participation is
poor. The recyclables
collection rate is gradually
increasing. Positive effects
are shown by Surau Al-
Husna recycling programs.
4. Dissemination of
recycling knowledge to
society
4 A good dissemination of
information on recycling rate
to the community was
achieved through educational
and promotional activities
for the awareness of green
practices. Notably displayed
in younger participants,
which a good outcome from
Surau Al-Husna management
5. Enthusiasm level of
leaders over
environmental concerns
4 Surau Al-Husna started this
program from steel container
to proper building. A good
enthusiasm from the leader
about environmental
concernsand youth
involvement nurtures the
green program (indoor and
outdoor programs)
a Score range (1lowest, 2low, 3standard, 4good, 5
excellent)
Table 5 Recyclable items from the municipal solid waste inMalaysia [20]
Item Share of waste
composition (%)
Current situation
Food
waste
49.3 Although large scale of composting
has yet to be implemented, the
government actively promoted
Takakura and Bokasi composting
Paper 17.1 Paper products for recycling are
mostly collected at the source
because of the well-known value
of paper recyclables
Plastics 9.7 Plastic products actively collected
for recycling include PET bottles,
HDPE, PE, PP, etc. Recently,
plastic bags began to be collected,
but the public is still unclear the on
this point
Glass 3.7 Glass products recycled includes
glass bottles, jars and colored or
clear glass
Public actively separates at source
because of the effect of launching
the 3-recycle bins campaign in
1993
The limited number of glass bottle
manufacturers in Malaysia
generates low demand
A bottle reuse market exists
Ferrous
metal
1.6 Wide range of ferrous metal
recyclables in the local market
Highly separated at source because
of market values
Aluminum 0.4 Highly separated at source because
of market values
J Mater Cycles Waste Manag
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results of Table 5 displayed that potentially recyclable
items are still uncollected, consisting of food waste, paper,
plastics, glass, ferrous metal and aluminum.
The Malaysia society does not practice recycling
activities in their daily lives even with environmental
knowledge [21]. Thus, the Malaysian recycling rate is
considered low, approximately 9.7 % in 2013 [22]. This
rate is compared to countries such as Singapore (11 %),
Thailand (14 %), Japan (40 %), China (13 %) and Ger-
many (53 %) [23]. However, the government established
two waste agencies, the National Solid Waste Management
Department (JPSPN) and the Solid Waste Management and
Public Cleansing Corporation (PPSPPA), to federalize the
management of waste disposal. Thus, a successful waste
recycling program at Surau Al-Husna could serve as a role
model. One important point is that the Malaysian popula-
tion consists, in terms of religious affiliation, of nearly
70 % of the population practicing the Islamic faith [24].
Therefore, Islamic places of worship are omnipresent in the
nation. Worship places are a regular place the community
visits and are easily accessed for recycling practices. The
unit population of Selangor State is 2,425 with a mosque
located in the state (Table 6). For example, assume that
2,000 units in Surau applied the waste recycling program
based on the Surau Al-Husna model. Assuming a total of
1.3 tons per month which is similar to the amount of items
collected by Surau (according record of Surau Al-Husna in
Table 3), 2,600 tons per month would be recovered, pre-
venting its disposal to a landfill. Additionally, the cost of
operation is lower at around RM 3000. The essential key of
the waste recycling program at Surau Al-Husna is their
purpose for the program: charity fund-raising and place of
worship building fund-raising. Surau Al-Husna is a
potential role as a model in waste recycling program
operation for nation-wide implementation because of the
similarly in the Malaysia culture and socioeconomic
patterns.
Conclusion
An assessment of sustainability of waste recycling programs
in Malaysia is required. Based on these assessments,
governmental agencies can track the recycling rate and
create an online database for recycling management systems.
The results of an assessment of the sustainability level of a
waste recycling program in the Surau Al-Husna displayed an
excellent sustainability level. This program was an initiative
by the local community and resulted from the enthusiasm of
an environmental steward. The assessment also shows that
Surau Al-Husna is promoting education and assisting the
younger generation in establishing a future green commu-
nity. Surau Al-Husna required technical improvement in
their recycling programs; a computer database for recording
the recycling rate must be established and a better storage
policy of recyclable items must be implemented.
In conclusion, the community waste recycling program
at the Surau Al-Husna could be a role model in Malaysia
for a good continuous recycling collection/sustainable
recycling management system with income generation.
Surau Al-Husna could serve as a role model for scaling up
recycling practices in Malaysia because of the low opera-
tion cost obtained and to the generated income for chari-
ties, potentially sustaining recycling programs.
Acknowledgments The authors are grateful for the support to thisproject which was performed at the Universiti Kebangsaan Malaysia
(under research grants: DLP-2013-019, BKBP-FKAB-K006400,
DPP-2013-064, UKM-PTS-007-2009, UKM-GUP-PLW-08-13-052,
PTS-2012-096, FRGS/1/2013/TK03/UKM/02/5 and OUP-2012-051)
and scholarship of MyPhD under Ministry of Education, Malaysia.
The authors would like to thank Ms. Qistina Azman and Ms. Jasmine
Tan Pui Ee for their assistance in this article.
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Table 6 Number of Mosques and Suraus in Selangor state, 2012 [25]
No Type of Mosque Petaling Sepang Hulu
Selangor
Klang Kuala
Selangor
Sabak
Bernam
Gombak Hulu
Langat
Kuala
Langat
Total
1 Mosque 78 23 23 42 56 47 43 46 34 392
2 Surau 365 73 158 192 154 224 220 342 126 1854
3 Surau Solat
Jumaat
49 14 9 21 4 1 19 53 9 179
J Mater Cycles Waste Manag
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Assessment of the sustainability level of community waste recycling program in MalaysiaAbstractIntroductionSolid waste management in MalaysiaBackground informationProblems and challengesSolid waste management towards federalization governmentMunicipal waste recycling in Malaysia
Studies on community waste recycling program at Surau Al-HusnaGeneral informationRecycling program evaluationRecycling performance indicatorsCriteria selectionScoring of Performance
Results and discussionPotential scaling up to nationwide
ConclusionAcknowledgmentsReferences