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ASSESSMENT KIT

SAMPLE

HLT42015

CERTIFICATE IV IN MASSAGE THERAPY

Topic Outline for Assessment Materials – HLT42015 Topic outline Page 1

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TOPIC OUTLINE FOR ASSESSMENT MATERIALS

HLT42015 Certificate IV in Massage Therapy

Please refer to packaging rules below when choosing your electives:

Total number of units = 13

10 core units, 3 elective units, consisting of:

∂ at least 1 unit from the Business Management listed in the qualification

∂ up to 2 units from the electives listed in the qualification, any endorsed Training Package or accredited course – these units must be relevant to the work outcome.

Topic Unit Core/Elective

Massage practice HLTMSG001 Develop massage practice Core

Safety and hygiene HLTWHS004 Manage work health and safety

HLTINF004 Manage the prevention and control of infection

Core

Core

First aid HLTAID003 Provide first aid Core

Physical health status HLTAAP002 Confirm physical health status Core

Legislation and ethics CHCLEG003 Manage legal and ethical compliance Core

Diversity CHCDIV001 Work with diverse people Core

Massage treatment HLTMSG002 Assess client massage needs

HLTMSG004 Provide massage treatments

CHCCOM006 Establish and manage client relationships

BSBMED303 Maintain patient records

Core

Core

Core

Imported elective

Reflexology HLTREF002 Provide reflexology for relaxation Elective

Therapeutic reflexology HLTREF004 Provide therapeutic reflexology treatments Elective

Business planning BSBSMB404 Undertake small business planning Elective

Chronic disease CHCCCS001 Address the needs of people with chronic disease Elective

Topic Outline for Assessment Materials – HLT42015 Topic outline Page 2

© 2016 Eduworks Resources, a division of RTO Advice Group

Topic Unit Core/Elective

Manage business operations BSBSMB405 Monitor and manage small business operations Elective

Market the small business BSBSMB403 Market the small business Elective

STUDENT

ASSESSMENT

BOOKLET

HLT42015


S AF E T Y AN D H Y G I E N E

HLTW HS 004 M anage wo rk hea l t h an d s a fe t y

HLT I NF 004 Manage t h e c on t ro l o f i n f ec t i on

Insert RTO logo and contact details

SAB - SAFETY AND HYGIENE (ID 84108) HLT42015 CERTIFICATE IV IN MASSAGE THERAPY

© 2015 Eduworks Resources, a division of RTO Advice Group Pty Ltd Page 3

ASSESSMENT OVERVIEW

The following outlines the requirements of your final assessment for:

HLTWHS004 Manage work health and safety

HLTINF004 Manage the control of infection

You are required to complete all tasks to demonstrate competency in these units.

Task requirements

This cluster requires that you complete 5 assessment tasks. A brief overview of each assessment task can be

found below.

Assessment Task Overview

Assessment Task 1: Questions and

answers

You must correctly answer all 21 questions.

Assessment Task 2: Project You will need to complete both parts of this task.

Part A: Conduct a risk assessment of a selected work

activity.

Part B: Complete a safe work procedure based on your

findings in Part A.

Assessment Task 3: Case study Complete a set of questions related to a case study about

incorrect hand hygiene.

Assessment Task 4: Project There are three parts to this task.

Part A: This continues the scenario in Assessment Task 3.

This involves a discussion with ‘colleagues’. Part B: You will need to create a workplace policy and

procedure.

Part C: You must present an information session about

hand hygiene.

Assessment Task 5: Emergency

procedures

You are to role play the coordination of a simulated

emergency situation.

Supporting resources

You may like to refer to the following websites and other documents for further information:

5 Moments for Hand Hygiene, 2013, Hand Hygiene Australia

http://www.hha.org.au/home/5-moments-for-hand-hygiene.aspx

Australian Commission on Safety and Quality in Health Care http://www.safetyandquality.gov.au/

Australian Guidelines for the Prevention and Control of Infection in Healthcare, 2010, National Health &

Research Council

https://www.nhmrc.gov.au/_files_nhmrc/publications/attachments/cd33_infection_control_healthcare_14

0616.pdf

Australian/New Zealand Standard 3816:1998 - Management of clinical and related wastes, Standards

Australia, Standards New Zealand

Australian/New Zealand Standard 4817:2003 - Cleaning, disinfecting and sterilizing reusable medical and surgical instruments and equipment, and maintenance of associated environments in health care facilities, Standards Australia, Standards New Zealand

Australian/New Zealand Standard 4815:2006 - Office-based health care facilities - Reprocessing of reusable medical and surgical instruments and equipment, and maintenance of the associated environment, Standards Australia, Standards New Zealand



Getting Started with Workplace Health & Safety, 2001, WorkSafe Victoria

https://www.worksafe.vic.gov.au/__data/assets/pdf_file/0015/21822/GS_Policies.pdf

Guidance on regulations for the Transport of Infectious Substances, 2007–2008, United Nations

http://www.who.int/csr/resources/publications/biosafety/WHO_CDS_EPR_2007_2cc.pdf

Guide to the Model Work Health and Safety Act 2012 , Safe Work Australia

http://www.safeworkaustralia.gov.au/sites/SWA/about/Publications/Documents/717/Guide-to-the-WHS-

Act.pdf

How to Manage Work Health and Safety Risks Code of Practice 2011, SafeWork Australia

http://www.safeworkaustralia.gov.au/sites/SWA/about/Publications/Documents/633/How_to_Manage_W

ork_Health_and_Safety_Risks.pdf

Massage Therapy Code of Practice 2007, Association of Massage Therapist

http://www.amt.org.au/downloads/practice-resources/AMT-code-of-practice-final.pdf

How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.

Some tasks can be completed in this booklet (such as Assessment Task 1). For other tasks you might need to

print out documents. Some tasks may not require you to submit anything at all – your assessor may just be

watching you complete activities or work with others.

You will find further instructions about what to submit in each assessment task.

Assessment Task Cover Sheet

At the beginning of each task in this booklet for which you need to submit work, you will find an Assessment

Task Cover Sheet.

Please fill it in for each task, making sure that you sign the student declaration. You must submit this sheet for

each assessment task you complete.

Your assessor will give you feedback about how well you went in each task.

Make sure you keep make a photocopy of any written activities before you submit them – your assessor will

put the documents you submit into your student file. These will not be returned to you.

Assessment appeals

You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to

your Student Handbook for more information about our appeals process.

Assessment types

Some assessment tasks in this booklet are suitable for students who are being trained and assessed in their

workplace, while others are for students who are being trained and assessed in the classroom.

Before you start any task, check the icon to see who needs to do the task.

This icon means you will do this task in the classroom or as homework.

This icon means you will do this task in the Student Clinic.



Assessment plan

The following outlines the requirements of your final assessment for this cluster. You are required to complete

all tasks to demonstrate competency in these units.

Your assessor will provide you with the due dates for each assessment task. Write them in the table below.

Assessment Requirements Due date

1. Questions and answers

2. Project

3. Case study

4. Project

5. Emergency procedures

AGREEMENT BY THE STUDENT

Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure

you sign this before you start any of your assessments.

Have you read and understood what is required of you in terms of assessment? Yes No

Do you understand the requirements of this assessment? Yes No

Do you agree to the way in which you are being assessed? Yes No

Do you have any special needs or considerations to be made for this assessment?

If yes, what are they?

________________________________________________________________________________________________

Yes No

Do you understand your rights to appeal the decisions made in an assessment? Yes No

Student name: ____________________________________________________________________________________

Student signature: ____________________________________________________ Date: _____________________

Assessor name: ___________________________________________________________________________________

Assessor signature: ___________________________________________________ Date: _____________________



ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 1

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:

Date of birth: Student ID:

Unit/cluster: Safety and Hygiene

Student to complete Assessor to complete

Assessment Task

Resubmission?

Y/N

Student

initials

Sufficient/

insufficient Date

Questions and answers

STUDENT DECLARATION

I ________________________________________________________ declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: ___________________________________________________________________________________

Student name: ______________________________________________________________________________________

Date: _______________________________________________________________________________________________



ASSESSMENT TASK 1: QUESTIONS AND ANSWERS

WHAT YOU NEED TO DO:

This is an open book test – you can use the Internet, textbooks and other documents

to help you with your answers if required.

You must answer all 21 questions correctly.

Write your answers in the space provided.

If you need more space, you can use extra paper. All extra pieces of paper must

include your name and the question number/s you are answering.

You may like to use a computer to type your answers. Your assessor will tell you if

you can email them the file or if you need to print a hard copy and submit it.

WHAT YOU WILL NEED:

Access to textbooks and other learning materials.

Access to a computer and the Internet.

WHEN:

In the classroom or as homework.

WHAT YOU NEED TO SUBMIT:

Your answers to each question.

RESUBMISSION

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will

need to do one of the following:

Answer the questions that were incorrect in writing.

Answer the questions that were incorrect verbally.



QUESTION 1

Provide a definition of each of the following terms and an example where indicated.

Make sure your example is specific to the massage workplace environment.

Term Example

Hazard

Risk

Risk control

Risk management

process



QUESTION 2

The Code of Practice on How to Manage Work Health and Safety Risks is an approved code under which

section and legislative Act?

Code: _____________________________________________________________________________________________

Act: ______________________________________________________________________________________________

QUESTION 3

Obtain a copy of the Work Health and Safety Regulations. What are the requirements of personal protective

equipment (PPE) under sections 44–47? Briefly summarise the requirements.

__________________________________________________________________________________________________

__________________________________________________________________________________________________

__________________________________________________________________________________________________

__________________________________________________________________________________________________

__________________________________________________________________________________________________

QUESTION 4

Complete the table below. Write down at least two types of potential harm/consequences that could come

from the hazard types listed.

The first one has been done for you as an example.

Hazard type Potential harm/consequence

Loud noise Exposure to loud noise can cause hearing damage such as hearing distortion or muffled, tinnitus, temporary or permanent hearing loss, as well as headaches and migraines.

Electrical wiring 1.

2.

Stress 1.



ASSESSMENT TASK 2: PROJECT – RISK ASSESSMENT


You must complete Parts A and B of this assessment:

You are to choose a task/activity that you do regularly in your workplace or your

student clinic.

In Part A you must complete a work health and safety check using the risk

assessment template provided.

In Part B you must create a safe work policy and procedure based on your risk

assessment from Part A.

WHAT YOU WILL NEED:

The risk assessment template (see Appendix A)

The risk assessment matrix, consequence table and hierarchy of controls (see Appendix A)

Policy and procedure template (see Appendix B).

WHEN:

This task can be completed in classroom or in the student’s own time


The completed risk assessment.

RESUBMISSION:

If your assessor marks any of your work in this task as incorrect, they will talk to you about resubmission. You

may need to:

redo the part of the risk assessment that was not correct

make changes to your policy and procedures in certain areas.



ASSESSMENT TASK 4: PROJECT

and/or


There are three parts to this task:

Part A: You will need to perform a group consultation based on the case study in

Assessment Task 3.

Part B: You will need to use the information gathered through the group discussion

in Part A of this assessment to create a policy and procedure on better hand

hygiene.

Part C: You are to present your policy and procedure on better hand hygiene to your

‘staff’ (ie a small group of classmates or colleagues).

WHAT YOU WILL NEED:

Part A:

Two role play participants (one to play the role of the health representative officer and one to play the

senior therapist).

Access to a small group (at least four people) to which students can present their new policy and

procedure. This may be either staff from their workplace/student clinic or their classmates.

Part B:

Completed responses from Assessment Task 3 (case study)

The notes taken during Part A of this task

Policy and procedure template (see Appendix C).

WHEN:

This task should be undertaken in the classroom (or in a workplace environment where appropriate).


Notes taken during Part A

Policy and procedure developed in Part B.

RESUBMISSION:

Your assessor will be looking to ensure that you demonstrate the required techniques/skills correctly during

this role play and the presentation parts of this task.

If you do not show the right skills and knowledge, your assessor will give you some feedback – you will then

get a chance to redo the part that was not correct.

If any parts of your parts of the policy and procedure template are not correct, your assessor will give you

feedback and you can redo those parts that were not right.



ASSESSMENT TASK 5: EMERGENCY PROCEDURES

and/or


There are two parts to this task.

Part A: You will need to lead an emergency situation.

Part B: You will need to answer a set of questions about the emergency.

WHAT YOU WILL NEED:

Paper and pen or computer access

Access to workplace or student clinic or simulated work environment

A set of emergency procedures (see below for further information).

WHEN:

This task should be undertaken in the classroom (using a simulated workplace environment and the

premises’ emergency evacuation procedure) or in the workplace/student clinic environment.


Answers to the questions at the end of this task.



APPENDIX A

Use this template to complete Part A of Assessment Task 2.

Risk Assessment Control

Workplace/location of activity Site supervisor/manager

Completed by Date

Description of work task/activity

Hazard identification and initial risk rating Control measures and actions

Hazard Potential harm

Likelihood

of harm

occurring

Risk level

rating

Current control

measures & their

effectiveness

Further action/controls

required Who’s responsible Date



RISK ASSESSMENT RATING MATRIX

Use this table to determine the current risk for each identified hazard.

LIKELIHOOD

Rare

The event will only

occur in exceptional

circumstances

Unlikely

The event is not likely

to occur in a year

Possible

The event may occur

within a year

Likely

The event is likely to

occur within a year

Almost certain

The event is almost

certain to occur within

a year

CO

NS

EQ

UE

NC

E

Severe/catastrophic

(Accidental death/serious

injury) MEDIUM HIGH EXTREME EXTREME EXTREME

Major

(serious injury) MEDIUM MEDIUM HIGH EXTREME EXTREME

Moderate

(Lost time due to

workplace injury) LOW MEDIUM HIGH HIGH HIGH

Minor

(Minor workplace injury –

no lost time) LOW LOW MEDIUM MEDIUM MEDIUM

Minimal

(no injury) LOW LOW LOW LOW LOW

RISK LEVELS

Resolution at each level involves reducing the risk level to a lower level of risk

Extreme – requires immediate assessment with management consideration. A detailed plan, regular monitoring and reporting is required with a target resolution

within 1 month timeframe

High – requires immediate assessment with senior staff consideration, planning and reporting. Target resolution should ideally be within 3 months

Medium – reviewing of existing controls and planning required. Resolution timeframe should be within 1 year

Low – the risk may be tolerable and controlled if managed with high quality process and procedures



CONSEQUENCE TABLE

Use the following matrix to rate the consequence of each identified hazard. Where a hazard could have multiple consequences (for example, injury and financial

cost), the highest consequence should be selected.

Description

Consequence Injury Illness Environment Financial cost

Catastrophic Fatality or permanent disability Fatality or permanent disability Disastrous and/or widespread

environmental impact

Huge (greater than $500,000)

Major Lost time injury (greater than 2

weeks)

Lost time injury (greater than 2

weeks)

Serious environmental impact Major ($50,000– $500,000)

Moderate Lost time injury (less than 2

weeks)

Lost time injury (less than 2

weeks)

Substantial environmental

impact

High ($20,000– $50,000)

Minor Requires basic medical

treatment

Requires medical treatment,

such as skin rashes

Small and/or localised impact Medium ($5,000– $20,000)

Minimal Minor Minor, such as

headache/nausea

Little or no environmental impact Low (less than $5,000)

HIERARCHY OF CONTROLS

Most

effective

Least

effective

Elimination Discontinue use of product, equipment, cease work process

Substitution Replace with a similar item that does the same job but with a lower hazard level

Isolation Put a barrier between the person and the hazard

Engineering controls Change the process, equipment or tools so the risk is reduced

Administration controls Guidelines, procedures, rosters, training etc. to minimise the risk

Personal protective equipment Equipment worn to provide a temporary barrier



–

APPENDIX B

Use this template to complete Part B of Assessment Task 2.

SAFE WORK PROCEDURE

Title of work task/

activity

Initial issue

date

Performed by Next review

date

Version

Date Developed by

Who is responsible

for managing this

document?

Pre-requisite training/

certification

Hazards and risk control

Hazards Risks Controls



–

APPENDIX C

Use this template to complete Part B of Assessment Task 4.

Hand Hygiene Policy & Procedure

Approved by:

Effective date:

Next review date:

Developed by:

Version no.

Related documentation (regulations, legislation, standards)

Purpose & Objective

MARKING GUIDE

HLT42015



HLTW HS 004 M anage wo rk hea l t h an d s a fe t y

HLT I NF 004 Manage t h e c on t ro l o f i n f ec t i on


MG - SAFETY AND HYGIENE (ID 83821) HLT42015 CERTIFICATE IV IN MASSAGE THERAPY


ASSESSMENT INFORMATION

About this marking guide

This document is to be used as a guide to marking the assessment tasks required for this cluster.

This document outlines the instructions provided to the student for each task and accompanying sample/

benchmark answers and any relevant instructions for the assessor.

Assessment tasks

This unit/cluster is assessed in the following ways:

Assessment Task Overview

Assessment Task 1: Questions and

answers

Students must correctly answer all 21 questions to show that

they understand the knowledge required of the units in this

cluster.

Assessment Task 2: Project Students will need to complete both parts of this task.

Part A: Students are required to conduct a risk

assessment of a selected work activity.

Part B: Students must complete a safe work procedure

based on the findings from Part A.

Assessment Task 3: Case study Students are to complete a case study about incorrect hand

hygiene. Students must answer questions on the impact of

the risk and consideration of implementation strategies to

control potential infection outbreaks.

Assessment Task 4: Project There are three parts to this task.

Part A: This continues the scenario introduced in

Assessment Task 3. Students need to demonstrate the

ability to discuss with others the risks, issues and ideas

around better infection controls at the clinic

Part B: Students will need to create a workplace policy

and procedure that covers the findings from Part A.

Part C: Students must present an information session.

Assessment Task 5: Emergency

procedures

Students are to role play the coordination of a simulated

emergency situation.

Assessment plan

The Student Assessment Booklet includes an assessment plan that students are required to read and sign.

Get this signed plan before students begin the assessment tasks for this cluster. Students can use this plan to

declare whether they need any support or adjustments.



Principles of assessment and rules of evidence

Assessment must be conducted in accordance with the rules of evidence and principles of assessment.

PRINCIPLES OF ASSESSMENT

Validity:

Each task has been mapped to unit of competency requirements. Refer to the ‘Unit mapping’ section at the end of this guide for more information.

Assessment tasks are varied and are required to be completed over a period of time and, where required,

on a number of occasions. Practical observations provide opportunities for students to demonstrate both

knowledge and skills.

Reliability:

This marking guide provides benchmark answers for each assessment task to ensure accuracy and

consistency in the assessment decision-making process.

Flexibility:

A range of assessment methods are provided that are relevant to the unit’s context.

Fairness:

Students are required to sign an agreement in their Student Assessment Booklet and state if they have any

special needs or considerations that may affect their ability to complete the assessments. Any reasonable

adjustments that are required to be made to these assessments must be noted in the Assessment Record

Tool for this cluster, in the checklist for the relevant task.

Students are provided with information about the appeals process in their Student Assessment Booklet

and in their Student Handbook.

RULES OF EVIDENCE

Validity:

This Marking Guide provides a set of benchmark responses for each assessment task. Assessors are to

record assessment outcomes for each task in the accompanying Assessment Record Tool. Assessor

observations require the assessor to watch the student complete specific workplace activities in which

they can demonstrate the skills and knowledge required.

Sufficiency:

The ‘Unit mapping’ section at the end of this guide demonstrates how assessment tasks align with unit of

competency requirements. Some units may require the student to demonstrate assessment over a period

of time and more than once. These requirements will be made clear in the relevant assessment task.

Currency:

Evidence for each assessment task will be gathered over the duration of the course. Workplace-based

tasks will allow the student to draw from current workplace conditions and experiences, and students will

be able to use technology, tools and equipment specific to their workplace.

Authenticity:

Students are required to sign the Assessment Task Cover Sheet, indicating that the work they have

submitted for assessment is their own.

Practical classroom tasks and workplace observations by the assessor during placement visits ensure

that the assessor sees the student demonstrating the skills and knowledge required of the units in this

cluster.

Third party reports require third party persons to sign that they have observed the student undertake the

tasks detailed in the checklist.




WHAT STUDENTS NEED TO DO:

This is an open book test.

Students need to answer all 21 questions correctly.

Students must answer the questions by writing in the space provided.

If students need more space, they can use extra paper. All additional sheets of paper

must include their name and the question number/s they are answering.

Students may prefer to use their computer to type their answers. Advise students if

they can email their answers as a Word file, or if they must print and submit hard

copies.

WHAT STUDENTS WILL NEED:

Access to textbooks and other learning materials.

Access to a computer and the Internet.

WHEN:

In the classroom or as homework.

WHAT STUDENTS NEED TO SUBMIT:

Their answers to every question.

Note to the assessor:

Students must answer all questions correctly. If you identify that students have answered any questions in

this task incorrectly, they will need to be given an appropriate time in which to resubmit. Students should

only redo questions that are incorrect; however they will need to resubmit the entire assessment.

Students can be given the opportunity to answer questions verbally if appropriate.

Discuss timeframes for resubmission with the student when you tell them the outcome for this task.



QUESTION 1

Provide a definition of each of the following terms and an example where indicated. Make sure your example

is specific to the massage workplace environment.

Sample response provided below. Student must provide a definition and one example specific to massage.

Hazard Definition: Can refer to a situation or thing which can have the potential to harm a person.

Examples: Hazards specific to massage work may include poor hygiene, poor infection control processes, abusive/intimidating clients, spills, equipment that has been poorly maintained or is broken/faulty, clients not knowing how to get on and off the table properly, trips/falls hazards (ie rugs, tears in carpet or other flooring etc).

Risk Definition: Refers to the possibility or likelihood that harm (death, injury or illness) might occur when exposed to a hazard.

Example: Medium risk that someone may encounter a physically abusive client, high risk of injury if tables are old or faulty, high risk of a client injuring themselves if a spill has not been cleaned up, low risk of fire from candles etc if placed correctly, etc

Risk control Definition: Refers to the action or control measure implemented to eliminate or at least minimise the health and safety risks as much as possible. There are a number of controls in the hierarchy – elimination, substitution/isolation, engineering, administrative, PPE.

Example: Provide training to staff so they understand and know what to do if they feel threatened or intimidated by a client, ensure fire extinguishers and blankets are available, in the room, check regularly that smoke detectors are working, ensure issues with flooring are dealt with immediately, show clients how to get on and off the table safely.

Risk

management

process

Definition: The process followed when analysing and assessing the severity of a risk and effectiveness of controls. There are five steps in the process – Identifying the hazard, assessing and rating the risk (the likelihood and potential harm), controlling the risk, implementing control measures and reviewing and monitoring the effectiveness of the control measure.

QUESTION 2

The Code of Practice on How to Manage Work Health and Safety Risks is an approved code under which

section and legislative Act?

Section: 274

Act: The Work Health and Safety Act (the WHS Act).

QUESTION 3

Obtain a copy of the Work Health and Safety Regulations. What are the requirements of personal protective

equipment (PPE) under sections 44–47? Briefly summarise the requirements.

Student provides a summary of the required section. A sample response is provided below:

The requirements of PPE in the workplace under sections 44–47 is to ensure that equipment is:

selected to minimise risk to health and safety

suitable for the nature of the work and any hazard associated with the work

a suitable size and fit and reasonably comfortable for the person wearing it

maintained, repaired or replaced so it continues to minimise the risk

used or worn by the worker, so far as is reasonably practicable.

A worker must, so far as reasonably able, wear the PPE in accordance with any information, training or reasonable instruction.





Students must complete Parts A and B of this assessment:

Students are to choose a task/activity that they regularly do in their workplace/

student clinic.

In Part A students must complete a work health and safety check using the risk

assessment template provided. The risk assessment will be used to help students to

identify potential hazards, levels of risk and effective preventative controls.

In Part B student must create a safe work strategy and procedure based on their risk

assessment from Part A. The procedure must outline how the controls identified in

Part A should be put in place and monitored.


The risk assessment template (see Appendix A)

The risk assessment matrix, consequence table and hierarchy of controls (see Appendix A)

Policy and procedure template (see Appendix B).

WHEN:

This task can be completed in classroom or in the student’s own time


The completed risk assessment.


Students must answer all parts of this task correctly. If you identify that students have incorrect or

insufficient responses, they will need to be given an appropriate time in which to resubmit the task.

Students should only redo questions/parts that are incorrect; however they will need to resubmit the entire

assessment.

Discuss timeframes for resubmission with the student when you tell them the outcome for this task.



Risk Assessment Control

Workplace/location of activity Student clinic Site supervisor/manager Nicole Johnson

Completed by Student name Date 21 October 2015

Description of work task/activity

Providing a back massage to a client involves bending over repetitively and working in uncomfortable positions for a period of time due to the limited amount of physical space provided, as well as the type, placement and positioning of the massage table.

Hazard identification and initial risk rating Control measures and actions

Hazard Potential harm

Likelihood

of harm

occurring

Risk level

rating

Current control

measures & their

effectiveness

Further action/controls

required Who’s responsible Date

Repetitive arm

use

Lower/upper

back/shoulder strain/neck pain/

headaches or injury

Likely High Using correct

massage technique/available

resources/visible reminders/guides

Refresher training/

assessment to ensure all staff are using best practice

techniques

More visible reminders/guides on correct techniques

HR/workplace

trainer/WHS officer/staff

Within 1

month

Type of massage

table

Lower/upper

back/shoulder strain/neck pain/headaches (client and staff)

Likely High The table can be

modified or manoeuvred (i.e. Height) accordingly

Substituting table for better

model which can be positioned more comfortably to suit therapist needs

HR/management/

workplace trainer

Within 1

month

Positioning of

table

Strain/soft tissue

injury/bruising

Possible Medium The table can be

physically shifted accordingly to treatment required

Consideration of using a

different room with more space to allow for best place positioning of table.

HR/management

Within 3

months



RISK ASSESSMENT RATING MATRIX

Use this table to determine the current risk for each identified hazard.

LIKELIHOOD

Rare

The event will only

occur in exceptional

circumstances

Unlikely

The event is not

likely to occur in a

year

Possible

The event may occur

within a year

Likely

The event is likely to

occur within a year

Almost certain

The event is almost

certain to occur

within a year

CO

NS

EQ

UE

NC

E

Severe/catastrophic

(Accidental death/serious

injury) MEDIUM HIGH EXTREME EXTREME EXTREME

Major

(serious injury) MEDIUM MEDIUM HIGH EXTREME EXTREME

Moderate

(Lost time due to

workplace injury) LOW MEDIUM HIGH HIGH HIGH

Minor

(Minor workplace injury –

no lost time) LOW LOW MEDIUM MEDIUM MEDIUM

Minimal

(no injury) LOW LOW LOW LOW LOW

RISK LEVELS

Resolution at each level involves reducing the risk level to a lower level of risk

Extreme – requires immediate assessment with management consideration. A detailed plan, regular monitoring and reporting is required with a target resolution

within 1 month timeframe

High – requires immediate assessment with senior staff consideration, planning and reporting. Target resolution should ideally be within 3 months

Medium – reviewing of existing controls and planning required. Resolution timeframe should be within 1 year

Low – the risk may be tolerable and controlled if managed with high quality process and procedures




and/or


There are three parts to this task:

Part A: For this part students will need to perform a group consultation based on the

case study in Assessment Task 3. The consultation will involve discussion about the

WHS priority, seeking feedback on strategies for infection prevention and control, and

procedures, staff roles and responsibilities. The objective of this task is to gather

relevant information from the team to establish a new WHS policy and procedure on

hand hygiene and any other WHS priorities.

Part B: Using the information gathered through the group discussion in Part A of this

assessment, students are to develop a policy and procedure on better hand hygiene

in the workplace.

Part C: Students are to present their policy and procedure on better hand hygiene to

‘staff’.


Part A:

Two role play participants (one to play the role of the health representative officer and one to play the

senior therapist).

Access to a small group (at least four people) to which students can present their new policy and

procedure. This may be either staff from their workplace/student clinic or their classmates.

Part B:

Completed responses from Assessment Task 3 (case study)

The notes taken during Part A

Policy and procedure template (see Appendix C)

WHEN:

This task should be undertaken in the classroom (or in a workplace environment where appropriate).


Notes taken during Part A

Policy and procedure developed in Part B.



PART B: DEVELOP HAND HYGIENE POLICY AND PROCEDURE

Using the information gathered through the group discussion in Part A of this assessment task, you are to

create a policy and procedure on better hand hygiene in the workplace. You must use the template provided

in Appendix C to complete this task.

Student completes all parts of the template provided at Appendix B. A completed template has been provided as a sample response.

Hand Hygiene Policy & Procedure

Approved by: Manager, WHS, HSR

Effective date: 07.07.15

Next review date: 07.07.16

Developed by: WHS Representative

Version no. 1

Related documentation (regulations, legislation, standards)

The student must be able to list any related documentation – legislation, standards or codes of practice -

The Australian Guidelines for Prevention and Control of Infection in Healthcare

Hand Hygiene Australia

5 moments for Hand Hygiene

AS/NZS 4187:2014 Reprocessing of Reusable Medical Devices in Health Service Organizations

WHO Guidelines on Hand Hygiene in Health Care

Purpose & Objective

The student must be able to provide a purpose and objective of the hand hygiene policy.

The objective of this policy is to improve hand hygiene practice among all staff employed at the clinic and to support the clinic’s participation in the national hygiene initiative. This policy provides a best practice strategy for hand hygiene as a high priority area, infection control and management of biological hazards to eliminate or minimise risk levels in the workplace.

Scope

The student must be able to provide an overview of the scope of this policy and what it covers.

This policy applies to all staff employed at the clinic responsible for clinical, operational, and administrative and management duties. This includes therapists, management, part time and contracted staff. This policy should be followed in conjunction with Hand Hygiene Australia’s 5 moments for Hand Hygiene.

Definitions of key terms

The student must be able to provide definitions of key terms outlined or mentioned in the policy.

Staff – refers to all employees (full time, part time and contracted)

Risk - the possibility or likelihood that harm might occur when exposed to a hazard

Harm – the consequence that is injury, illness or death including emotional and financial impacts

Hazard – a situation or thing which can have the potential to harm a person

Hand Hygiene Australia (HHA) – Responsible for establishing hand hygiene standards and measures to assess the effectiveness of these measures. HA are responsible for implementing and support the NHHI in each Australian state/territory

5 moments for Hand Hygiene – Infection control guidelines and practices for hand hygiene

National Hand Hygiene Initiative (NHHI) – a national approach implemented by HHA to improving HH



ASSESSMENT TASK 5: Emergency procedures

and/or


Students are required to participate in an emergency evacuation procedure

Part A: For this part students will need to perform a group consultation based on the

case study in Assessment Task 3. The consultation will involve discussion about the

WHS priority, seeking feedback on strategies for infection prevention and control, and

procedures, staff roles and responsibilities. The objective of this task is to gather

relevant information from the team to establish a new WHS policy and procedure on

hand hygiene and any other WHS priorities.

Part B: Using the information gathered through the group discussion in Part A of this

assessment, students are to develop a policy and procedure on better hand hygiene

in the workplace.

Part C: Students are to present their policy and procedure on better hand hygiene to

‘staff’.


Paper and pen or computer access

Access to workplace or student clinic or simulated work environment

A set of emergency procedures (see below for further information).

WHEN:

This task should be undertaken in the classroom (using a simulated workplace environment and the

premises’ emergency evacuation procedure) or in the workplace/student clinic environment.


Answers to the questions at the end of this task.


You will need to observe students undertaking the emergency evacuation.

Ensure that students demonstrate required techniques/skills correctly. If they do not, provide them with

appropriate feedback and give them a chance to do the task again.

Note any further attempts in the Assessment Record Tool for this task.



UNIT MAPPING

Unit HLTWHS004 Manage work health and safety

Application This unit describes the skills and knowledge required to establish, maintain and evaluate work health and safety (WHS) policies, procedures and programs in the

relevant work area, according to WHS legislative requirements.

This unit applies to workers who have responsibility for WHS as part of their role, including workers with obligations under WHS legislation, persons conducting a

business or undertaking (PCBUs), or their officers (as defined by relevant legislation).

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements Performance Criteria

Assessment Tasks & Assessment Method

AT1 AT2 AT3 AT4 AT5

Questions &

answers Project Case study Project

Emergency

procedures

1. Establish work health

and safety practices

1.1 Access and interpret legislation, regulations, code of conduct and

workplace policies and procedures for WHS

2, 3, 6, 10, 11,

13 B A

1.2 Develop procedures for ongoing hazard identification, and

assessment and control of associated risks A, B 7, 8 B

1.3 Ensure risk controls and hazard-specific procedures are consistent

with the hierarchy of control and are monitored to support

compliance with legislative and regulatory requirements

4 A, B 1, 7, 11, 12

1.4 Identify requirements for expert WHS advice, and request this advice

as required 6 A

2. Facilitate consultation,

cooperation and

communication

2.1 Develop and provide consultative WHS activities to provide advice in

relation to work health and safety issues All A, C

2.2 Monitor processes for ensuring that workers have an opportunity to

contribute feedback on health and safety issues 5 15 A

2.3 Document outcomes of consultation and communicate to workers 11 B, C

2.4 Develop and implement processes to ensure that responsibilities and

duties are documented and accountability processes are in place 5 B 11 A, B





AT1 AT2 AT3 AT4 AT5

Questions &


Emergency

procedures

2.5 Implement and monitor training programs to ensure identified WHS

training requirements are addressed, including induction process 5 8 B, C

3. Monitor compliance

with risk control

processes

3.1 Develop WHS record-keeping policies and procedures and provide

information to workers 15 8, 10 A, C

3.2 Monitor hazard, incident and injury reporting processes to meet

legislative requirements and to inform future prevention strategies 7, 16 B 13 B i

3.3 Evaluate WHS record-keeping policies and procedures for

compliance with legislative requirements 7, 15 B A

4. Evaluate and maintain

WHS

4.1 Determine WHS priorities in consultation with work group 6 6 A, C All

4.2 Develop a WHS action plan taking account of priorities and training

needs B 8 B

4.3 Identify potential barriers to improvement 18 A

4.4 Establish processes to monitor achievement against the plan and

update plans as required 7 15 A, B

Foundation skills


AT1 AT2 AT3 AT4 AT5

Questions &


Emergency

procedures

Written communication – in order to complete a workplace risk assessment and develop a WHS action

plan in line with regulatory guidelines and organisational policies

Oral communication – in order to accurately present information to a small group of at least two

participants A, C

The remaining foundation skills essential to performance are explicit in the performance criteria of this unit



Knowledge evidence


AT1 AT2 AT3 AT4 AT5

Questions &


Emergency

procedures

The candidate must demonstrate knowledge of:

state/territory legislation and how it impacts on workplace regulations, codes of practice and

industry standards, including:

state/territory WHS authorities 2, 10, 11, 13, 20

rights and responsibilities of persons conducting a business or undertaking (PCBUs), officers

and workers, including duty of care 6 11

legislative requirements for record-keeping and reporting 15

due diligence and general duty requirements 5, 6, 11 A, B, C e-k

regulatory requirements relevant to the particular industry/type of work site 2, 3, 10, 11, 20 B 13, 14

legislative requirements for consultation 6 11 A, B, C

hazardous manual tasks 4 A, B A

infection control 4, 8–10, 11–13,

19 1, 7, 8–9 A, B, C

hazards common to the work environment and strategies for minimisation 1, 4 A, B A, C k

requirements for WHS policies, including:

hazard, incident and injury reporting 5, 16 B 1, 7, 8–9

hazard identification, risk assessment and control 4 A, B A, C

human resources policies and procedures 6, 12, 14 11 A, B, C

consultation and participation 11 A, C

incident investigation and record-keeping 15, 16 1, 7, 8, 9 B

quality system documentation 5, 14, 15, 16 A, B 10 B

designated person/s for raising issues 6 5, 6, 11 A, B

workplace support services 6 B 6 B, C



Knowledge evidence


AT1 AT2 AT3 AT4 AT5

Questions &


Emergency

procedures

use of personal protective equipment (PPE) 3, 8, 9, 13 A, B 4, 7 A, B, C c

emergency procedures 16 B all

principles of hazard and risk management, including:

risk analysis A, B All A

hazard identification procedures A, B 1.4

hierarchy of control and its application A, B 1.4, 7

principles of risk assessment A, B 1-4

examples of health and safety benchmarks 2, 3, 8, 9, 10,

Q11, 13, 20 B 14 B

principles of safe design processes

Performance evidence


AT1 AT2 AT3 AT4 AT5

Questions &


Emergency

procedures

The candidate must show evidence of the ability to complete tasks outlined in elements and

performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be demonstrated evidence that the candidate has completed the following tasks and

workplace procedures:

Conducted a workplace risk assessment and recorded the results including:

Identification of hazards and potential hazards A 1

Risk assessment A A

Evaluation of policy/procedure in line with state/territory legislation and industry guidelines A

Development of risk controls and measures A A, B





AT1 AT2 AT3 AT4 AT5

Questions &


Emergency

procedures

Conducted the following consultative activities with at least two workers:

Information session about workplace policies and procedures, including demonstration of

personal protective equipment where required for the job role A, C

Consultative discussion regarding outcomes of a workplace risk assessment, including risk

controls and measures developed as part of the risk assessment process A

Monitored workplace compliance with WHS procedures A A, B i

Developed a WHS action plan, including strategies for monitoring and review B A

Coordinated workplace procedures for a simulated emergency situation

Assessment conditions


AT1 AT2 AT3 AT4 AT5

Questions &


Emergency

procedures

Skills must be demonstrated in the workplace.

In addition, simulations and scenarios must be used where the full range of contexts and situations

cannot be provided in the workplace or may occur only rarely. These are situations relating to

emergency or unplanned procedures where assessment in these circumstances would be unsafe or is

impractical.

Simulated assessment environments must simulate the real-life working environment where these skills

and knowledge would be performed, with all the relevant equipment and resources of that working

environment.

In addition, assessment must ensure use of:

current workplace policies and procedures for WHS

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors. RTO to ensure



Unit HLTINF004 Manage the control of infection

Application This unit describes the skills and knowledge required to develop, implement and monitor infection prevention and control systems and procedures in work contexts

where health and personal care services are provided.

This unit applies to people working in roles with managerial responsibilities for infection prevention and control in small to medium sized organisations. There may

or may not be a team of workers involved.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of

practice.



AT1 AT2 AT3 AT4 AT5

Questions &


Emergency

procedures

1. Establish framework

for infection prevention

and control

1.1 Access and interpret legislation, regulations and codes of practice for

infection prevention and control

2, 3, 8, 9, 10, 11,

13, 17, 20

1.2 Collate and evaluate information on workplace requirements for

infection prevention and control 12, 13, 21 B

1.3 Evaluate current policies, systems and procedures for compliance

and quality 7, 14, 16, 20 1, 7–15 A, B

1.4 Consult with relevant colleagues on infection prevention and control

issues and requirements A

1.5 Develop and document infection prevention and control systems and

procedures, including record keeping and reporting systems

8, 12, 14, 15,

16, 21 1, 7, 8, 10 A, B

1.6 Define and allocate infection prevention and control responsibilities 5, 11 A, B

2. Establish procedures

for hazard

identification and risk

control

2.1 Establish hazard identification and risk assessment tools A, B 1, 2, 7

2.2 Develop workplace processes for risk control 21 B 8–12 B

2.3 Ensure risk controls and hazard specific procedures are consistent

with the hierarchy of control 21 A, B 1, 2, 7

2.4 Put in place incident reporting and investigation procedures 16 B 13 B

2.5 Document hazard identification and risk assessment systems and

procedures 12, 14, 16 A, B 8, 10





AT1 AT2 AT3 AT4 AT5

Questions &


Emergency

procedures

3. Implement and

monitor infection

prevention and control

practices

3.1 Communicate infection prevention and control systems, procedures

and responsibilities to relevant colleagues A, C

3.2 Support implementation by facilitating resources and training 9, 10 A, B, C

3.3 Monitor day to day effectiveness of infection prevention and control

procedures and address issues of concern 11, 12, 15 A, B, C

4. Evaluate infection

prevention and control

performance

4.1 Assess infection prevention and control systems against compliance

requirements 14

4.2 Review incidents as key sources of information 1 A

4.3 Seek feedback on systems and procedures from relevant colleagues 6 A

4.4 Identify and action improvements to systems and procedures 18 15 A, B, C

Foundation skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Knowledge evidence


AT1 AT2 AT3 AT4 AT5

Questions &


Emergency

procedures

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks

outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in

the context of the work role. This includes knowledge of:

key features of infection prevention and control regulation and guidelines and compliance

requirements:

2, 3, 6, 10, Q11,

12, 13, 14, 16,

19, 20

Australian Standards 2, 3, 10, 11, 17, B B



Knowledge evidence


AT1 AT2 AT3 AT4 AT5

Questions &


Emergency

procedures

19

government guidelines 2, 10, 11, 17, 19 14

manufacturer documentation 17 10

principles and processes of planning B A, B

systems and procedures needed to meet compliance and quality requirements for infection

prevention and control:

work processes and precautions 7, 8, 9, 12, 14,

16 B 7–13 B

hazard identification and risk control 1 A, B 1–4, 7 A, B

monitoring and evaluation 6, 7 11, 12, 15 A, B

reporting processes and hierarchies 16 B 11, 13 A, B

training requirements B 9 A, C

links between infection prevention and control systems and other management systems:

work health and safety 14 B, C

work organisation 14 B

human resource management 14 B, C

for the specific work environment:

ways the infections are spread 8, 9 1–3, 7

types of hazards and risks 1, 4, 8, 9 A, B 1–3, 7 A, B

control methods 8, 9, 12, 13, 19 A, B 1, 7 A, B, C

sustainability considerations for development of infection prevention and control systems and

procedures 8 A, B





AT1 AT2 AT3 AT4 AT5

Questions &


Emergency

procedures

The candidate must show evidence of the ability to complete tasks outlined in elements and performance

criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be

evidence that the candidate has:

developed compliant infection prevention and control systems and procedures for at least 1 work

environment: A, B

accessed and analysed compliance and workplace information 12, 14, 16 A

developed and documented systems and procedures for:

hazard identification and risk control 12, 14, 16 A,, B 1–3, 7 B

personal hygiene 19 1–3, 7 B

use of personal protective equipment 3, 8, 13 A, B 4 B

handling and transport of potentially infectious material 11

limitation of contamination 8, 9 7 A, B

cleaning and maintenance 21 B 7, 8

communicated responsibilities to relevant people A, C

monitored infection prevention and control systems and procedures for at least 1 work environment and

responded to problems A, B, C



Assessment conditions


AT1 AT2 AT3 AT4 AT5

Questions &


Emergency

procedures

Skills must have been demonstrated in the workplace with the addition of simulations and scenarios where

the full range of contexts and situations have not been provided in the workplace or may occur only rarely.

The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

facilities and equipment used in the candidate’s place or intended place of work A. B A, B

current infection prevention and control regulations and standards 8, 9, 11, 12, 19 14 B

modelling of industry operating conditions, including presence of real or simulated risks and hazards to

which the candidate responds A, B A, B, C

ASSESSMENT RECORD TOOL

HLT42015



HLTW HS 004 M anage wo rk hea l t h and s a fe t y

HLT I NF 004 Manage t he c on t ro l o f i n f ec t i on


ART - SAFETY AND HYGIENE (ID 84190) HLT42015 Certificate IV in Massage Therapy


INTRODUCTION

Assessment requirements

This record tool is to be used to record the assessment decisions for the Safety and Hygiene cluster, which

consists of the units:


HLTINF004 Manage the control of infection.

These assessments are targeted to a student who is studying the Certificate IV in Massage Therapy.

Recording assessment outcomes

Use this Assessment Record Tool to record the outcomes of each assessment task related to this cluster. Add

any further comments about the student’s performance to the Assessment Cover Sheet for the relevant task.

Marking Guide

Refer to the Marking Guide for further instructions and details about each assessment task.

ASSESSMENT CHECKLISTS

Use the checklists below to record the outcomes of each task.

Record each outcome on the Record of Assessment Outcomes at the end of this document.

Please note that students are provided with three attempts in which to satisfactorily complete each task.

Columns for each attempt and a space in which to record the date of each attempt (where applicable)

have been provided in the checklists.


In this task, did the student answer

each question correctly:

Attempt 1

Yes/No

Attempt 2

Yes/No

Attempt 3

Yes/No Comments

Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Question 7

Question 8

Question 9

Question 10

Question 11

Question 12

Question 13




In this task, did the student:

Attempt 1

Yes/No

Attempt 2

Yes/No

Attempt 3

Yes/No Comments

Part A

Select a work activity/task?

Did the task include:

Manual handling?

Infection control?

Fill out the risk assessment form as

supplied in Appendix A?

Identify five hazards applicable to this

work activity/task:

Was hazard 1 applicable?





For hazard 1:

Consider the consequences

Consider the likelihood

Calculate risk rating

Identify current control measures

and effectiveness

Indicate further action/controls

required

Indicate the person/role

responsible

Indicate date

For hazard 2:





and effectiveness


required


responsible

Indicate date

For hazard 3:





and effectiveness


required




ASSESSMENT TASK 3: CASE STUDY

In this task, did the student correctly

answer:

Attempt 1

Yes/No

Attempt 2

Yes/No

Attempt 3

Yes/No Comments

Question 13

Question 14

Question 15

Please add any further comments about this assessment on the Assessment Cover Sheet.

Please note any reasonable adjustments for this task below.

Attempt 1 outcome Satisfactory Not Satisfactory Date:



Student name:

Trainer/assessor name:

Trainer/assessor signature:


In this task, did the student:

Attempt 1

Yes/No

Attempt 2

Yes/No

Attempt 3

Yes/No Comments

Part A

Accurately describe the WHS issue?

Discuss potential risks and

consequences?

Ask for feedback and advice on current

systems/procedures and WHS issues?

Identify gaps in the current workplace

process and procedure?

Identify other work health and safety

priorities?



RECORD OF ASSESSMENT OUTCOMES: SAFETY AND HYGIENE

This section records the outcome of each task/assessment requirement so that the final assessment outcome

can be determined for the following units in this cluster.


HLTINF004 Manage the control of infection.

The table below shows all the assessment requirements for this cluster and indicates which units each

assessment requirement relates to. Once a student has satisfactorily completed all requirements related to a

unit, they can be given a Final Assessment Result of ‘Competent’ for that unit. A number of spaces have been provided to record multiple attempts. Final Assessment Results should only be recorded once all tasks for a

unit have been attempted.

Assessment requirements/tasks

HL

TW

HS

00

4

HL

TIN

F0

04

Task Outcome

Satisfactory (S)

Not satisfactory (NS) Date

Assessor

initials

1. Questions and answers

2. Project – risk assessment

3. Case study

4. Project

5. Emergency procedures

Final Assessment Results Result (C/NYC) Date

HTLWHS004 Manage work health and safety

HLTINF004 Manage the control of infection

Student name:

Assessor name:

Assessor signature: Date: / /