assessment and documentation - ccie.comccie.com/library_bw/8218400.pdf · try out what you see...
TRANSCRIPT
n seeing children by Deb Curtis
n documenting children’splay stories to enhancelearning by Stuart Reifel andShelley Nicholson
n developing a childassessment plan:an integral part ofprogram quality by Fredalene Barletta Bowers
n the 360° evaluation in aneducational setting by Mary Beth Claus Tobin
n training suggestionsby Kay Albrecht
A future Out of the Box Training Kit will be based on the article:Seeing children by Deb Curtis
An increased emphasis on child and program assessment is a result of the trend toward increasing accountability.
Both No Child Left Behind legislation and accreditation criteria have raised the bar on assessment. How can
early childhood educators make sure they are on the right track with child and program assessment?
Curtis starts the discussion by reminding us that being seen is an inherent right for each child in our classrooms
and then gives us concrete ways to make sure we are seeing each child. Then Reifel and Nicholson share one
strategy for collecting assessment information that grounds us in children’s play and their emergent interests while
connecting assessment to observations of play. Developing a child assessment plan comes next as
Bowers shares the content of such a plan and the techniques to use to implement it. Finally, Tobin rounds out
this issue of Beginnings Workshop by reminding us that the goal of collecting assessment information about
the success of our teaching and administration can be meaningful and the foundation of growth and reflection.
For reprint permission, contact Exchange, PO Box 3249, Redmond, WA 98073(800) 221-2864 • [email protected].
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ASSESSMENT AND DOCUMENTATION 37NOVEMBER/DECEMBER 2008 EXCHANGEBeginnings Workshop
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38 ASSESSMENT AND DOCUMENTATIONEXCHANGE NOVEMBER/DECEMBER 2008
If we are not fully ourselves, truly in the present
moment, we miss everything. When a child presents
himself to you with his smile, if you are not really
there — thinking about the future or the past, or pre-
occupied with other problems — then the child is not
really there for you. The technique of being alive is to
go back to yourself in order for the child to appear like
a marvelous reality. Then you can see him smile and
you can embrace him in your arms.
— Thich Nhat Hahn
The daily reality of working with a group of young
children presents many demands for adults in early
childhood programs. There are the ongoing chores of
caretaking and cleaning up, planning and providing an
engaging curriculum, communicating with families and
coworkers, and the ever-growing pressures for out-
comes, assessment, and documentation to prove that
children are learning when they are with us. These
pressures compete for our attention, making it difficult
to keep the child at the center of our work. Most of us
went to work with young children because we love
their view of the world and wanted to share it with
them. Yet, with all of these preoccupations and
problems, how can we possibly stay truly present in
the moment and really see children as Thich Nat Hahn
suggests above?
In my work with toddlers, I continually remind myself
that although I may feel the challenges and pressures
of regulations and outcomes, I am the one in the room
with the children making decisions about what to pay
attention to and how to respond. I essentially do have
the power in every moment, with every interaction to
be present and truly see children.
Learning to see children takes time and practice, both
when I am with them and when I take time to reflect
on my work. The extra effort is worthwhile as it is
much better to share in children’s insatiable curiosity,
deep feelings, and pure delight than it is to be the
toddler police, focusing only on fixing behaviors,
teaching to outcomes, or checking boxes on official
forms. How useful or authentic are assessments
without the child being fully present in them? To learn
to see children and keep them at the center of my
work, I have adopted the following practices as a
regular part of my daily life.
Notice and suspend adult agendas
It was lunch time and I was very preoccupied rounding
up the ten one-year-olds I work with to get hands
washed, bibs on, and everyone in chairs ready to eat.
Through the chaos and noise I had been practicing
suspending my adult agenda, even for a just a second,
to look closely and delight in the many moments
unfolding before my eyes. I carry my camera in my
pocket to record and revisit the moments when I have
Deb Curtis is a toddler
teacher at the Burlington
Little School. She is co-
author with Margie Carter
of the book Learning
Together with Young
Children (Redleaf Press,
2007) from which this
article was adapted. She
and Margie have been
leading professional
development institutes to
help teachers study with
the Thinking Lens. She
dedicates this article to
Tom Hunter who always
noticed and delighted in
the details.
seeing children by Deb Curtis
Reprinted with permission from Exchange magazine.Visit us at www.ChildCareExchange.com or call (800) 221-2864.Multiple use copy agreement available for educators by request.
BeginningsW
orkshopmore time. When I saw Hannah looking at herself in
the mirror, I snapped this photo.
In the midst of this busy lunch routine I was reminded
of the deeper significance of my work. As I study the
details of the photo, I can see that Hannah sees her-
self and this moment in her life as extraordinary. Her
own image reflected back to her in the mirror brings
her absolute pleasure. When was the last time you
looked at yourself in the mirror this way? Can you
remember why you stopped? If we still looked at our-
selves and each other in this way it could transform
how we live together.
We can only see through our own eyes and hear
through our own ears and relate to what is unfolding
through our own experiences. It is mostly impossible
to be objective as we walk around in our own skin,
especially with all of the demands pulling on us. The
most useful way to see outside ourselves and our
adult agenda is to be aware of our own perspective as
we relate to children and the daily challenges of our
work. Once we are aware of it, we can choose to put
our adult agenda aside to really see children. Doing
this brings so much richness to our lives, inspires us
to slow down, and enables us to truly acknowledge
the children in our lives.
Study photos to see more
With digital technology comes an abundance of
opportunity to take photos. For a while I was taking so
many photos I didn’t know what to do with them. I
decided to use the photos to tell the stories of the
children and their work. While contemplating which
photos to use for the stories, I discovered that if I
studied them carefully I could learn so much more
about the children’s ideas and points of view.
I’ve since been re-focusing the photos to highlight
aspects I want to see more clearly. I crop the photos,
cutting out the background and then enlarge the
elements I want to emphasize. The example here of
the two children outdoors exploring the hole helped
me see the details of textures, shapes, and shadows
the children appear to notice as they use their hands
to explore. I understood more powerfully the appeal of
the dark opening surrounding the utility cover,
appearing as a mysterious, deep hole with the
promise of a surprise if you reach inside.
I also crop photos to highlight what the children are
doing with their hands or looking at with their eyes. I
discovered when I study their intent in this way it is
impossible not to take what they do seriously. When
you examine these elements, you can clearly see the
intelligence, skill, and serious intent that children
bring to their work.
Try out what you see children doing
A few years ago when I was teaching preschool I
discovered that I could learn to see the children’s
perspectives in very powerful ways if I observed them
closely and then tried out what they were doing. I had
been frustrated with a group of boys who had taken to
zooming the small cars off of block ramps that they
The most useful
way to see
outside
ourselves and
our adult
agenda is to be
aware of our
own perspective
as we relate to
children and
the daily
challenges of
our work.
ASSESSMENT AND DOCUMENTATION 39NOVEMBER/DECEMBER 2008 EXCHANGE
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built. They would fling the cars across the tilted ramps,
watching them fly through the air, hitting the ceiling,
the windows, and sometimes people. I spent a lot of
time trying to stop their behavior, but to no avail. After
the boys left one day, my co-teacher and I decided to
try out the cars and ramps ourselves. Much to our
surprise we had a blast! We experienced the
excitement and challenge as we built the ramps and
zoomed the cars. With this new perspective, we
approached the children’s work in a very different way.
We offered the boys challenges to build their ramps
more carefully and control the speed more accurately.
They took up our suggestions and the activity became
a focused, complex learning experience for all. Since
then, trying out what they are doing has become a
regular practice for me to see children more clearly.
See children’s strengths
As she got absorbed in her play, Wynsome dropped
her binkie and forgot about it until she saw the one
that T’Kai had in his mouth. She went up to him and
yanked the binkie out of his mouth and put it in her
own mouth. T’Kai began to complain loudly. My first
instinct was to launch into the conflict resolution
techniques that I have learned over the years. Instead,
I decided to practice seeing more details to help me
find the deeper meaning underneath this incident for
the children.
After spending many days with these two children, I
have come to understand that Wynsome and T’Kai
share a strong connection around their binkies. They
know firsthand how important binkies are and I think
they associate their own feelings with each other. I’ve
seen them offer a binkie to each other when they are
playing side by side. I also think that sometimes taking
the binkie from the other is about trying to get closer
by climbing inside each other’s experience. It seems
that Wynsome wants T’Kai’s binkie rather than a
binkie or her own binkie. Rather than seeing this inci-
dent as evidence that the children needed help with
social skills, I see it as an indicator of their desire to
be in a relationship.
With this in mind I wanted to find a way for the
children to work together. I invited T’Kai to go with me
to find Wynsome’s binkie so he could have his binkie
back. T’Kai accepted this idea readily and we searched
the play area together. When we found Wynsome’s
binkie, I suggested that we go to the sink to wash it
off. Wynsome, listening to this exchange, eagerly
joined us at the sink, bringing T’Kai’s binkie with her
so it could be washed, too. Wynsome willingly gave the
binkie back to T’Kai and with the binkies in their right-
ful owners’ mouths the children spontaneously gave
each other an exuberant hug. The children’s eager
participation with my suggestion showed me that I was
on the right track. I marvel at their sweet connection
with each other and see that sharing experiences is
really what the children are looking for. I’ve discovered
that my daily practice of seeing and taking action on
behalf of children’s strengths helps them live in their
own competence.
Meet up with children’s minds —not their behavior
I immediately knew from my previous observations of
the children that they would love the plastic, sparkly
bracelets I found at the Dollar Store. As I observed
them with these materials, they were absorbed in
using them just as I predicted. They focused intently
on putting the plastic rings back into the cups and
carefully putting the lids on. I’m always so intrigued by
how seriously toddlers take this kind of work.
When I saw Kiran deliberately throwing the bracelets,
my initial reaction was to jump in and stop this
behavior. One of my ongoing goals is to help the
children see how to care for our materials. Fortunately,
before I jumped in, I stopped to look at the situation
from his perspective. What I realized is that Kiran had
discovered that if he threw the rings just the right way,
they would spin around and around like a top and then
slow down and stop. I was thrilled to learn this new
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40 ASSESSMENT AND DOCUMENTATIONEXCHANGE NOVEMBER/DECEMBER 2008
I’ve discovered
that my daily
practice of
seeing and
taking action
on behalf of
children’s
strengths helps
them live in
their own
competence.
A Thinking Lens for Reflective Teaching
Knowing yourself
How am I reacting to this situation and why?
What in my background and values is influencing my response to
this situation and why?
What adult perspectives, i.e. standards, health and safety, time, goals
are on my mind?
Examining the physical/social/emotional environment
How is the organization and use of the physical space and materials impacting this
situation?
In what ways are the routines, adult behaviors and language undermining or
strengthening the children’s ability to demonstrate their competence?
How could we strengthen relationships here?
Seeking the child’s point of view
How do I understand the children’s point of view in this situation?
What might the child be trying to accomplish?
What developmental themes, ideas or theories might the child be exploring?
Finding the details that engage your heart and mind
What details can I make visible to heighten the value of this experience?
Where do I see examples of children’s strengths and competencies?
What is touching my heart and engaging my mind here?
Expanding perspectives through collaboration and research
What other perspectives could enhance my understanding of the meaning
of this situation, i.e., perspectives of families, co-workers, colleagues?
How might issues of culture, family background or popular media be influencing this
situation?
What theoretical perspectives and child development principles could inform my
understandings and actions?
Considering opportunities and possibilities for next steps
What values, philosophy and goals do I want to influence my response?
How can I build on previous experiences of individuals and the group?
Which learning goals could be focused on here?
What action should I take from my teaching repertoire and why?
© 2007 Deb Curtis and Margie Carter, Learning Together with Young Children
In collaboration with Ann Pelo
Meeting up with
children’s
minds has
become a
regular
approach I use
to see children.
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ASSESSMENT AND DOCUMENTATION 41NOVEMBER/DECEMBER 2008 EXCHANGE
way of exploring the bracelets, and called
the other children’s attention to Kiran’s
idea. I was just amazed that he figured this
out; he’s only 14 months old! His discovery
is now a part of the learning games we play
with the bracelets, and the children are
getting quite good at controlling this small
aspect of the science of physics.
I’m so glad I stopped to see what was on
Kiran’s mind rather than just stopping his
behavior. Meeting up with children’s minds
has become a regular approach I use to see
children. I’ve come to believe that I don’t
have behavior problems in my group,
because I focus on what is on the children’s
minds rather than their behaviors.
Use a thinking lens
To deepen the practice of seeing children,
Margie Carter, Ann Pelo, and I developed
what we call a Thinking Lens for Reflective
Teaching. The lens with questions for
reflection serves as a tool for utilizing the
practices described here. Use the lens to
notice your adult agendas, share in
children’s perspectives, and see their
strengths. Slow down, observe, delight,
and practice every day, for being with
children in this way is not just a way of
working, but a way of life.
Slow down,
observe,
delight, and
practice every
day, for being
with children in
this way is not
just a way of
working, but a
way of life.
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Photos — a window to a child’s mind: Collect photos of children at work and play in
your classrooms and try the strategies suggested in this article. Start by seeing which
of the strategies is a good fit with the situation, then move on to seeing how many
different strategies could be used to add information to ‘seeing’ children.
A road map is provided!: When teachers come to you with a problem, try using a
thinking lens for reflective teaching as a process for understanding what to do next.
Which one?: One idea for determining how to really ‘see’ children is to divide teachers
into five groups — one for each strategy suggested in the article (excluding the thinking
lens). Ask teachers to sort through their classroom photos using the strategy assigned
to their group. Debrief the experience to find out what teachers learned.
Using Beginnings Workshop
to Train Teachers
by Kay Albrecht
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ASSESSMENT AND DOCUMENTATION 43NOVEMBER/DECEMBER 2008 EXCHANGE
A preschool teacher eavesdrops as three children play
in the block corner of their classroom. Using wooden
unit blocks, the children build a large platform on the
ground that they refer to as a ‘ship.’ Ivan constructs
the ship while Miguel gives advice in terms of where
to place certain blocks to make the proper shape.
Sarah watches and then eagerly jumps on board after
the ship has been formed. Ivan pronounces that he
will drive the ship. Sarah says that she hopes there
are no sharks in the water, which leads to all three
children searching and pointing out nearby sharks.
Miguel suddenly kicks at one corner of the structure
knocking blocks askew as he proclaims that a shark
has bitten the ship and that it is sinking. There is
much excitement as the three children work together
to fix the ship in the shark-infested water.
(Observation of 4-5 year olds in a child care
classroom)
Play episodes, such as the above example, are
common occurrences in many preschool classrooms.
Observation of this type of play can provide teachers
with valuable insights into children’s development,
skills, and interests. For example, the teacher might
notice that these children can play cooperatively for
an extended period of time; that Sarah moved into the
play group with ease and that the boys seem to
accept her as a playmate; that Ivan listened to and
followed Miguel’s directions; that Ivan lined up blocks
in a symmetrical pattern. The teacher might also
make note that Ivan and Miguel seem interested in
ships and ship construction and that all three children
seem to have an interest in sharks. All of these
observations aid the teacher in understanding the
children in more complex ways and can contribute to
decision-making about teaching and learning.
The teacher might also notice how this play episode
resembles a story. There is a setting (the block corner
has become the ocean), there are characters (a
‘driver’ for the ship and supporting sea-faring
characters), and there is a plot (the building of the
ship, the voyage in which sharks are seen, and the
drama in which the shark bites the ship and it begins
to sink). How might the teacher use this ‘play story’
to extend and enhance the children’s learning,
particularly literacy learning, in meaningful ways?
Our purpose in this article is to explore children’s play
stories and how teachers can document these stories
to enhance and extend other learning activities. We
shall see how daily play in the child care classroom
can serve as an important basis for literacy learning,
if the teacher knows how to build on the play.
Play stories
Many researchers and teachers have recognized how
children tell stories while they are pretending together.
By play stories we are referring to the children’s play
scripts that can be heard and seen when children are
engaged in free play, or during more structured class-
room activities such as ‘authoring’ time or circle time.
During their play, they create imaginary events (like
building a ship or a shark attack), sometimes under
the leadership of one child or sometimes with lots of
collaboration. These imaginary events expand into
complex enactments that have all the elements of
literature: actions that become plot; characters with
motives who enact the plot; oftentimes dialog, or the
words of characters; settings where the plot takes
place; and plot development, including events that
lead up to climaxes and resolutions of unresolved
events (Paley, 2004).
Perhaps most important from a teacher’s point of
view, the imaginary scripts that children create during
their play have authors. In their play, children are the
documenting children’s play storiesto enhance learning
by Stuart Reifel and Shelley Nicholson
Stuart Reifel is a professor
in the early childhood
education program at
The University of Texas
at Austin. His research
interests include children's
play as part of classroom
curriculum and teaching.
Many of his studies build
on his experience teaching
young children, as well
as the classroom
experiences of his
students.
Shelley Nicholson, Ph.D.,
is an Assistant Vice
President for Stepping
Stone Schools in Austin,
Texas. She recently
completed her doctoral
dissertation at the
University of Texas,
focusing on the
professional development
of teachers in for-profit
child care centers.
Reprinted with permission from Exchange magazine.Visit us at www.ChildCareExchange.com or call (800) 221-2864.Multiple use copy agreement available for educators by request.
authors of their play. They decide who does what,
where, when, why, and how. They create the settings
for their plots, and give the words to their characters.
Simple dress-up play requires that children decide who
they are pretending to be (characters, like mom and
dad), where they are to pretend to be (setting, like a
kitchen or a grocery story), what they are going to do
(plot, like what they are going to have for lunch), why
(motives, like hunger or desire for a hamburger), and
how (who will do what). From a teacher’s point of view,
we want children to begin to think of themselves as
authors or writers, even before they are able to put
their own thoughts on to paper (Moon & Reifel, 2008;
Paley, 2004).
Observing and documentingchildren’s play stories
In the early childhood field, observation and documen-
tation of children’s activities and skills have always
been important. Teachers observe children both
formally and informally with the purpose of learning
more about individual children as well as group
dynamics. Observation and documentation of
children’s play stories is another avenue for learning
about children’s developing social and language skills,
and the information gained can be applied in many
ways that give rise to emergent forms of curriculum
planning.
Teachers often make observational notes as they
observe children at play. These notes can help keep
parents informed about their children, and over time
the notes can provide a profile of child development
(Frost, Wortham & Reifel, 2008). Teachers can add to
these observations with the purpose of exploring and
discovering children’s play stories, using the same
observational techniques.
Teachers can search for stories as children play. When
observing, make yourself as non-obtrusive as possible
and listen to what the children are saying. Pay atten-
tion to their actions and to what materials they are
using. Notice their tone of voice, body language, facial
expressions, and other non-verbal cues as to what is
happening. Think about the children’s play in terms of
a story: What is the setting? Who are the characters?
Is there a plot? What action is taking place? Is there
dialog?
Teachers may take notes as they observe or jot down
specifics at a later time. Paley (2004) offers much
guidance on how she observes children over time, by
making notes on their play, making notes to herself to
guide further observation, and at times using a tape
recorder to gather longer stories. Teachers can also
ask children questions about their play, after they are
done, to gain insight into the children’s perspective
about what they were doing, and then write down what
children say. Teachers may want to take photographs
that can be viewed and discussed later, during group
time.
Teachers can create story books for children by
transferring notes to storybook-sized paper and
inserting photos that they have taken. They can
transcribe children’s words and action from play notes
and ask questions of the players later on to fill in the
story. Again, Paley (2004; Reifel, 2007) teaches us
how to observe, note, record, and follow up on play to
help young children become authors.
Building on children’s interests in curriculum planning
is dependent upon teachers’ observation of children.
We must observe not only their abilities in discrete
development tasks but also their interests as
discovered through documenting their play stories. In
this manner, classroom play opportunities are not only
seen as ‘support’ for other learning, but as means for
teachers to see where children are developmentally
and provides opportunities for teachers to see growth.
These observations are also wonderful to share with
parents.
Using children’s play stories toenhance learning
“Let’s build a ship,” Ivan says to Miguel. Miguel has
lots of ideas about how blocks can go together to look
like a ship. Sarah likes the ship, and jumps on when
the ship is built.
“I will drive the ship,” says Ivan.
“I hope there are no sharks in the water,” says Sarah.
All three of the sailors look out of the ship into the
water. They look for sharks and point to sharks that
are nearby.
The ship shakes and part of it falls apart. Miguel
shouts, “A shark has bitten the ship! It is sinking!” All
the ship’s crew work together to rebuild the ship, while
watching with excitement for more sharks in the water.
— by Ivan, Miguel, and Sarah
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In their play,
children are the
authors of their
play.
When a teacher hears and sees the stories in
children’s pretend play, she can help them begin to
see themselves as authors in a number of ways. The
teacher who makes children’s play into storybooks that
she can read at group time supports authoring in
young children. By reading children ‘their own’ stories,
she can help them begin to think of themselves as
authors, the way Ivan, Miguel, and Sarah are authors
of this story. You can be sure that all children in the
class will want to be authors, when everyone hears
other’s stories. Everyone in the class will want to have
their play turned into a story and read at group time.
Teachers can also draw from children’s stories to
engage children in conversation during circle time or
with smaller groups of children. After reading children
their own stories, the teacher might point out key
words in their play story. For example, using the
opening example, we can see how a teacher might
write the words ‘shark’ and ‘ship’ on sentence strips or
note cards to be discussed in circle time and then
added to the writing center or on a word wall. The
teacher might also talk about new words, such as
what we call the driver of a ship (captain) and what
the other sailors are called (crew).
After the teacher reads a play story, the teacher and
children can also explore the sequence within the
story in terms of what happened first and what
happened next. These can be verbal discussions or
the teacher might write words or sentences on strips
of paper that can be placed in order on a bulletin
board or in a pocket chart. These explorations can
branch into what could happen next in the current
story line or bring up new ideas that children choose to
enact during free play to create a new play story. She
might ask what else the captain and crew might do on
the ship, like fishing or repairing the ship’s sails.
Teachers and children can work together to write and
visually display children’s play stories in ways that
support emergent literacy while varying their approach
to meet the developmental needs of individual
children. Teachers can model the act of writing by
using play stories and including children’s verbal or
written contributions. For beginning writers, the
teacher might write the words and encourage the
children to illustrate their own stories with pictures, or
simply provide word prompts. These visual displays
can take the form of books made by the teacher and
children or can take the form of story boards made
from poster board, butcher paper, or tri-fold boards.
These visual displays encourage further discussion
and exploration of story lines and story elements
within children’s play, in addition to providing visual
literacy connections for children.
Support for children as they write stories can take
many forms. Beyond hearing, observing, and
documenting their stories, there are many ways to
expand the world of stories in the classroom. Teachers
have expanded play by using field trips (perhaps to a
boat dock), having parents contribute literacy materials
(in English or other home languages) for pretend (trade
books on ships, sailing, and fish), and varying dramatic
play centers in their classrooms. By having dramatic
play props in the classroom that evoke stories that the
class is reading, teachers support children’s play
about those stories. Children can then author their
own stories about what they play.
Young children may demonstrate a wide range of
involvement with play stories. Some may play along,
not saying much. Others may be leaders who tell the
entire play story. Some may not yet be ready to talk
about what they are doing, while others are ready to
ask you to listen to them and write down their words
as they play. You can note this range of differences, to
see how children are developing their understanding of
what it means to become an author. You can also hear
from the children how they teach each other what they
need to know to play and contribute to classroom
stories (Dyson, 1997).
——————
Teachers are under great pressure to prepare young
children for school, while at the same time providing
the kind of care that we promote in developmentally
appropriate practice. What many are beginning to see
is that we can reduce that pressure by building on the
kinds of play that we have always encouraged in our
classrooms (Jones & Cooper, 2006). As presented
above, we can draw on children’s normal pretend play
to build literacy skills, by helping the children to see
themselves as the authors of their imaginary play.
Many early childhood teachers struggle with how to
support and encourage children’s writing in develop-
mentally responsive ways. Children’s play stories
provide a connection between children’s play and
literacy. When teachers take their cues from children’s
Teachers
observe
children both
formally and
informally with
the purpose of
learning more
about individual
children as
well as group
dynamics.
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ASSESSMENT AND DOCUMENTATION 45NOVEMBER/DECEMBER 2008 EXCHANGE
play stories for other learning activities, such as
‘authoring’ time, they are building on the children’s
interests that have already been revealed in their play.
By engaging children in story discussions about their
play, teachers can encourage children to write and
draw about their classroom experiences.
The content of children’s play stories also offers
information to teachers about the interests of
individual children as well as topics of interest to the
larger group. This can extend into a variety of learning
activities and experiences that address children’s
learning across all developmental domains. For
example, our opening play story about ships and
sharks could lead to a project on sharks or ships or be
the inspiration for a field trip to the local aquarium.
Children take great pleasure from their play, and
teachers know its value. We hope that you will add to
that value, by learning to listen and see how play is a
form of story telling. The stories that children tell in
their play can, with the teacher’s help, turn children
into authors. Play stories can be an entry point for
young children into formal literacy. Teachers can help
children to begin to understand themselves as
participants in story writing, so they can begin to feel
the power of authorship. The teacher is the bridge
between the fun of play and the rewards of writing
stories (Paley, 2004).
Resources
Dyson, A. H. (1997). Writing superheros: Contemporary
childhood, popular culture, and classroom literacy.
New York: Teachers College Press.
Frost, J. F., Wortham, S., & Reifel, S. (2008). Play and
child development (3rd. ed.). Upper Saddle River, NJ:
Prentice Hall/Merrill.
Jones, E., & Cooper, R. M. (2006). Playing to get smart.
New York: Teachers College Press.
Moon, K., & Reifel, S. (2008). Play and literacy learning
in a diverse language prekindergarten classroom.
Contemporary Issues in Early Childhood, 8(4), 49-65.
Paley, V. G. (2005). A child’s work: The importance of
fantasy play. Chicago: University of Chicago Press.
Reifel, S. (2007). Hermeneutic text analysis of play:
Exploring meaningful early childhood classroom
events. In J. A. Hatch (Ed.), Early Childhood Qualitative
Research (pp. 25-42). New York: Routledge.
Children take
great pleasure
from their play,
and teachers
know its value.
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46 ASSESSMENT AND DOCUMENTATIONEXCHANGE NOVEMBER/DECEMBER 2008
Children’s own stories: This article points to the value of writing down stories,
illustrating them with photos or children’s drawings, and reading them again and again
to children. Don’t wait — this is too good of an idea to let languish until later.
Expand the world of stories in your program’s preschool classrooms: Help teachers
add field trips, have families contribute materials for pretend play, and vary dramatic play
centers with great prop boxes. The result is certain to be a classroom library full of the
children’s own stories.
Extending the learning: Collect stories as you observe in your preschool classrooms and
then use them to brainstorm extensions, high interest topics, and dramatic play props
that will continue the learning. If children’s stories are already recorded in your program,
make sure such analysis is a regular part of teacher reflection and classroom curriculum
planning.
Using Beginnings Workshop
to Train Teachers
by Kay Albrecht
BeginningsW
orkshop
ASSESSMENT AND DOCUMENTATION 51NOVEMBER/DECEMBER 2008 EXCHANGE
Three-year-old Zach is beginning his first day at his
new child care center. After having been in a family
day care home since he was two months old, he is
moving to a center-based program. In the initial
interview with Miss Beth, the preschool teacher,
Zach’s mother
expressed some
concerns about his
development. She
commented, “He does
not talk in complete
sentences or say as
many words as his
older brother (age five)
did at that age.” She
was also concerned
about other behaviors:
“screaming when he
gets frustrated or has to change activities, a very
short attention span when playing with toys, and he
seldom plays with other children.” Miss Beth plans to
observe him for a few days and then meet with his
mother to develop a plan and identify appropriate
strategies for working with Zach.
NAEYC’s Accreditation Criteria for Assessment clearly
identifies the need for observation and assessment in
early childhood programs, “Programs conduct assess-
ments as an integral part of the program. Programs
use assessments to support children’s learning, using
a variety of methods such as observations, checklist,
rating scales . . . ” (NAEYC, 2005, p. 35). NAEYC also
addresses the need to create an assessment plan
and use appropriate assessment methods. Although
practitioners agree that observation is important,
they often do not have a plan for observation and
assessment, a knowledge of the various methods
of assessment or an understanding of when and
why the various methods should be used.
What is observation?
Observation is a systematic way to learn about and
plan for children. It is the first part of a four-part
assessment cycle:
The who, what, andhow of observation
Observation must be planned
or it will not be effective. The
plan for observation should
include the ‘who,’ the ‘what,’
and the ‘how.’ First, who will
be observed — the individual
child, children with special
needs, small groups of
children interacting together,
or the whole group engaged in an activity. In most
instances, the focus is on the individual child.
The next question is what exactly is being observed?
We might be looking for:
■ anything of interest
■ specific behaviors (for examples of physical
development, cognitive development, or language
development)
■ social interactions
■ atypical behavior
■ inappropriate behaviors
Finally, how will we observe, or more specifically, what
assessment method will be used? With so many
assessment tools, how does the practitioner know
which one(s) to use? One of the keys to successful
observation and assessment is to know the various
methods of observation and to choose the most
appropriate method for your needs.
developing a child assessment plan:an integral part of program quality
by Fredalene Barletta Bowers
Fredalene B.
Bowers, Ph.D.,
a former
preschool
teacher and
center director is currently a
Professor and Coordinator
of the Child & Family Stud-
ies Program at Indiana Uni-
versity of Pennsylvania, in
Indiana, Pennsylvania. She
was also a grant writer and
program coordinator for at-
risk children and families
and grant reviewer for state
and local grants. She pre-
sents state and national
workshops on grant writing
and a variety of child devel-
opment topics. (Dodge, Colker & Heroman, 2001; McAfee & Leong, 1997)
Reprinted with permission from Exchange magazine.Visit us at www.ChildCareExchange.com or call (800) 221-2864.Multiple use copy agreement available for educators by request.
In the next section, various types of assessment tools
are identified as well as ways the preschool teacher
might use these to assess Zach’s development and
plan appropriate strategies for working with him.
Types of assessment tools
Assessment methods can be grouped into four
categories: (1) narrative methods, (2) sampling
methods, (3) rating methods, and (4) technology. The
first category, narrative methods, is further divided into
sub-categories: (a) diary, journals, logs; (b) anecdotal
records; (c) running records; and (d) specimen records.
■ Narrative Records
Narrative records are written accounts of the activity
(either of an individual child or a group of children).
Such recording can be an objective and detailed
method for observing behavior.
The Diary, Journal, or Log is a record of anything of
interest on a daily basis and is a good communication
tool between supervisor, staff, student teacher, or
parent. It is also a tool to help the teacher reflect on
incidents in the classroom. The disadvantages of the
narrative record include that it is time consuming and
can be subjective if opinions and biases are recorded.
Miss Beth and Zach’s mother might use the journal
format to record Zach’s emotional outbursts. The
journal could be exchanged between Mom and
Miss Beth each day. Miss Beth would date and record
behavior in the child care center, then send the
journal home with Mom to record a short paragraph
describing Zach’s behavior at home.
An Anecdotal Record is a brief, factual, and objective
account of an event, recording the child(ren)’s actions,
reactions, and verbalizations. It is the most common
assessment tool utilized and is appropriate for
observation of specific behaviors and language. The
anecdotal record documents an event promptly,
preserving all the details of the event.
Miss Beth could use the anecdotal format to provide
insight into Zach’s interactions with others during free
play. By writing a short, narrative description of what
Zach says and does when other children approach
him to initiate play or when Zach approaches other
children, the teacher will have information she can
use when planning for Zach.
The Running Record is a detailed account of every-
thing the child says and does, written as the behavior
is occurring, usually in intervals of three to five
minutes (e.g., behavior occurring at 8:00, 8:05, 8:10,
etc.). It is a good tool for observing behaviors of
individual children or small groups of children in a
natural setting; however, it is time consuming and
requires some training and objectivity.
In order to obtain an objective and detailed record of
Zach’s behavior, Miss Beth may ask the assistant
teacher to cover the class while she observes Zach at
five-minute intervals. The running record will provide
an accurate documentation of Zach’s behavior. Miss
Beth will record the time of the observation and all of
the behaviors observed. (Comments may be made in a
separate column.) The running record will provide
more details regarding Zach’s interactions than will
the anecdotal record.
The Specimen Record, like the running record,
documents what the child says and does, within a
specific time frame of usually one hour. It is a good
tool for recording the child’s behavior for later
comparison. This method is also time consuming,
requires training, and often results in a large amount
of data to be analyzed.
Since the Specimen Record requires more training, it
is used most frequently by early intervention special-
ists, therapists, psychologists, and/or researchers.
■ Sampling Methods
The second category of assessment tools is sampling
methods. Sampling methods examine specific types of
behavior.
Time Sampling looks at targeted behaviors at specific
times. This is a good tool for assessing social inter-
actions and play interactions because it focuses on a
particular event and allows observation of several
children at the same time. The main disadvantages
are that the event may be seen out of context and
there may be training required to use a coding system.
To determine how long Zach spends at specific tasks,
time sampling could be used during free play. Using
three columns, Miss Beth would record the time
engaged in the activity, the activity, and comments
during the free play period. With time sampling,
Miss Beth can determine if Mom’s concern regarding
a short attention span was justified.
Begi
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52 ASSESSMENT AND DOCUMENTATIONEXCHANGE NOVEMBER/DECEMBER 2008
Observation
must be
planned or it
will not be
effective.
Event Sampling uses a tally form to record specific
behaviors during an event, such as a child who
wanders during free-play time. It is good for observing
atypical or inappropriate behaviors and also teacher-
child interactions or child-child interactions. The event
sampling format includes four pieces of information:
1) Time (when the behavior started and ended);
2) Antecedent (what happened prior to the screaming);
3) Behavior (description of Zach’s actions); and
4) Consequence (what happened afterwards). The
main disadvantages of event sampling are the amount
of time required, training required to code and record
behaviors, and lack of information regarding the cause
of the behavior.
Miss Beth could use an event sampling chart to
determine the frequency and the cause of Zach’s
screaming tantrums. Using the ABC format described
above, she will record the tantrum when it occurs,
giving information about what happened prior to and
afterwards, while looking for clues as to what triggered
the behavior.
The Checklist, another commonly used assessment
tool, records the presence or absence of a behavior,
using a tally or checkmark. It is often a preferred tool
based on the ease of use and also because more than
one child can be observed at a time. It is a good
assessment tool for observing physical development
and specific cognitive skills. The disadvantage is the
lack of information about the context in which the
behavior occurred — the how or why of the behavior.
Quarterly, Miss Beth will assess Zach’s physical,
cognitive, and socio-emotional skills utilizing a
checklist with sequential behaviors identified. The date
Zach demonstrates the behavior will be recorded.
This will be especially useful to assess his language
development.
Rating methods
Rating Scales identify the degree to which a behavior
is exhibited on a continuum, using numbers to rate the
occurrence or strength of a characteristic (e.g., on a
scale of 1-5). It is quick and easy to use and also a
good tool for a classroom environment or playground
survey. The main disadvantages are the lack of details
and the subjectivity of the tool.
Since rating scales are subjective and give little infor-
mation about the quality of interactions, they may not
be the most valuable assessment tool to utilize in
planning for Zach. It would, however, be beneficial in
assessing the types of equipment and play materials
available in Zach’s preschool classroom.
Technology
Technology has brought new tools into the assessment
field. Photographs, videotaping, and audio recording
are frequently used to assess children’s growth and
development.
Photographs are an excellent method of capturing a
child’s creation, such as block building, or a child’s
involvement in an activity. It is a permanent record of
the child’s work which can be displayed in the class-
room or kept in a portfolio.
Miss Beth and the assistant teacher use a digital
camera and the classroom computer to record and
display photos of the children’s activities. They will be
taking photos of Zach’s activities throughout the year.
Video recording, set up in an unobtrusive spot in the
classroom, is a very good way to observe interactions
of specific children or classroom activities. Video
recording is, however, time consuming when it comes
to reviewing and analyzing tapes. The equipment can
also be expensive.
Video recordings of Zach’s behavior could be shared
with his mother and used with both parents and staff
to observe, reflect, discuss, and plan for Zach’s
continued development.
Audio recording is an inexpensive alternative for docu-
menting and analyzing language skills; however, it is
also time consuming to review and transcribe the infor-
mation from the tapes.
Miss Beth may use a tape recorder to capture exact
samples of Zach’s speech to better assess his
language skills.
Beware of errors inrecording observations
Regardless of which assessment tool is used, practi-
tioners need to document exactly what they see and
hear, being cognizant of the most common errors in
recording observations. Even the most skilled teacher
One of the keys
to successful
observation and
assessment is
to know the
various
methods of
observation and
to choose the
most
appropriate
method for
your needs.
BeginningsW
orkshop
ASSESSMENT AND DOCUMENTATION 53NOVEMBER/DECEMBER 2008 EXCHANGE
may occasionally fall into the trap of one of these
errors:
■ Error of Omission. This error results when helpful
and necessary information is left out because of dis-
tractions, poor note taking, or the passage of time.
(The longer practitioners wait to record the obser-
vation, the more likely they are to forget details.)
■ Error of Commission. In this case, the practitioner
may record behaviors that did not occur. This is not
a deliberate error, but occurs because of distrac-
tions, inattention, faulty memory, or from missing
part of the situation.
■ Error of Transmission. Here, the practitioner
records behavior in an improper sequence. This is a
serious error because the order of occurrence gives
meaning to the event. Recording the time the
behaviors occur (beginning, middle, and ending)
reduces the chances for an error of transmission.
■ Hawthorne Effect. This error results because
children (people in general) act differently when they
know they are being observed. This error can impact
the analysis of the data and planning for the child.
Documenting the observations
Developmentally appropriate assessment includes a
combination and collection of observation materials. In
this collection there should be checklists, narratives,
video recordings, photographs of activities, examples
of the child’s work, and other evidence of development
and learning. The collection is called a portfolio. The
portfolio, organized in a purposeful way, will document
learning, progress, and accomplishments.
Zach, his mother, and Miss Beth can follow Zach’s
development through samples of his artwork, photos
of his play activities and block structures, and
observations kept in his portfolio.
The collection of observations and assessments in the
portfolio will assist practitioners in completing the last
three steps of the assessment cycle — analyzing,
planning, and reporting the child’s progress and
development.
References
Dodge, C., Colker, L., Heroman, C., (2001). A teacher’s
guide to using the Creative Curriculum Developmental
Continuum Assessment System. Washington, DC:
Teaching Strategies.
McAfee, O., & Leong, D. (1997). Assessing and guiding
young children’s development and learning. Boston,
MA: Allyn and Bacon.
National Association for the Education of Young
Children. (2005). NAEYC early childhood program
standards and accreditation criteria. Washington, DC:
NAEYC.
... practitioners
need to
document
exactly what
they see and
hear, being
cognizant of the
most common
errors in
recording
observations.
Begi
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54 ASSESSMENT AND DOCUMENTATIONEXCHANGE NOVEMBER/DECEMBER 2008
Getting started: Do you have a child assessment plan? Bowers thinks you should. Take
some time to consider this question and to develop a plan for your program.
Assessment tools! Who knew there were so many??: This article uses great charts to
describe techniques, their strengths and limitations, and when to use each one. Use it to
make sure that each of the teachers in your program know about, understand, and can use
each one. Then, practice, practice, practice until you are sure your teachers have each of
these strategies at the ready to use if appropriate.
It takes training!: Don’t be frustrated by the caveat that certain assessment techniques
require training for teachers to use them reliably. Do the training! It will make a difference in
teaching and in seeing children.
Using Beginnings Workshop
to Train Teachers
by Kay Albrecht
To download additional Assessment Charts, please visit our web site:
www.ChildCareExchange.com/free
ASSESSMENT AND DOCUMENTATION 55NOVEMBER/DECEMBER 2008 EXCHANGE
Assessment Chart
TTyyppee ooff
AAsssseessssmmeenntt DDeessccrriippttiioonn SSttrreennggtthhss WWeeaakknneesssseess MMoosstt AApppprroopprriiaattee UUssee
NNaarrrraattiivvee MMeetthhooddss
Diary/Journal/Log Record anything of interest on Can focus on one child or Time consuming; information Enables teacher to reflect on
day-to-day basis group; flexible way to record; recorded may not be useful his/her reactions to what
can focus on several aspects for planning curriculum; happens
of program; teacher can write observations are subjective
about his/her feelings; does Communication tool between
not need to be completed supervisor and staff or student
on site teacher
Anecdotal Record Brief, factual, objective Can view significant behavior Bias can be a problem; may Observation of language
narrative written after an event in the context in which it is focus on specific behavior(s)
of what the child was doing happening; documenting the that are not typical of the child Observation of specific
and saying and how child event promptly preserves behaviors
reacted details; quick and easy; can be
done in classroom; focuses on Answer questions
typical and/or atypical
behaviors
Running Record Detailed account of everything Can observe behavior in a Time consuming; requires Observing behaviors of
child says and does; written as natural setting; fairly objective; training; teacher cannot be individual children or small
occurring for regular, preset can be used with one or more part of classroom; may groups of children
intervals (usually 3-5 minutes) children; can document small overestimate frequency of
changes in behavior certain behaviors based on
limited time frame
Specimen Record Record in as much detail as Can obtain detailed, objective Time consuming; large amount Recording detailed account of
possible what child does and account of behavior without of data recorded which later child’s behavior and
says, alone and with others; inferences, interpretations, or needs to be analyzed; training circumstances which can be
time frame is approximately evaluations; collects raw data is necessary to record all later used for comparison
one hour that can be analyzed; is not details
selective — records everything Can record beginning language,
that occurs gross motor activities
Ahola, D., & Kovacik, A. (2007). Observing and understanding child
development: A child study manual. Clifton Park, NY: Thompson
Delmar Learning.
Brickman, N., & Barton, H. (2003). COR Observation items.
Ypsilanti, MI: High/Scope Press.
Bentzen, W. (1985). Seeing young children: A guide to observing
and recording behavior. Albany, NY: Delmar Publishers, Inc.
Billman, J., & Sherman, J. (2003). Observation and participation in
early childhood settings: A practicum guide (2nd ed.) New York:
Allyn and Bacon.
Daniels, D., Beaumont, L., & Doolin, C. (2002). Understanding
children: An interview and observation guide for educators.
New York: McGraw-Hill.
Gestwicki, C. (2007). Curriculum in early education. Clifton Park,
NY: Thompson Delmar Learning.
Gonzalez-Mena, J. (2005). Resources for observation and reflection
to accompany foundation of early childhood education. New York:
McGraw Hill.
MacDonald, S. (1997). The portfolio and its use: A road map for
assessment. Little Rock, AR: South Early Childhood Association.
Puckett, M., & Black, J. (1994). Authentic assessment of the young
child. New York: Macmillan College Publishing Company.
Wortham, S. (2005). Assessment in early childhood. Columbus, OH:
Pearson Prentice Hall.
For further reading
Sam
plin
g M
etho
ds
1. T
ime
Sam
plin
g Sa
mpl
es, a
t a sp
ecifi
c tim
e,
targ
eted
beh
avio
rs o
f sm
all g
roup
s to
show
pat
tern
s (e.
g., s
ampl
e ov
er se
vera
l day
s, at
15
min
ute
inte
rval
s, in
fant
cry
ing)
Obs
erva
tions
are
trig
gere
d by
ev
ent –
can
mon
itor m
ore
than
one
chi
ld
Can
focu
s on
a pa
rticu
lar
even
t of i
nter
est
Can
doc
umen
t beh
avio
rs th
at
occu
r inf
requ
ently
Even
ts a
re se
en o
ut o
f con
text
O
bser
vatio
n of
soci
al
inte
ract
ions
and
pla
y In
tera
ctio
ns b
etw
een
teac
hers
an
d ch
ild
2.
Eve
nt S
ampl
ing
Look
s at s
peci
fic b
ehav
ior d
urin
g a
spec
ific
even
t (e.
g., c
hild
who
w
ande
rs d
urin
g fr
ee c
hoic
e tim
e);
beha
vior
s are
reco
rded
in fo
rm o
f ta
llies
O
ften
uses
AB
C fo
rmat
(A
ntec
eden
t Beh
avio
r, B
ehav
ior,
Con
sequ
ence
)
Can
dis
cove
r cau
ses a
nd
effe
cts o
f beh
avio
r; re
sults
ca
n be
use
d to
iden
tify
appr
opria
te g
uida
nce
stra
tegi
es; t
allie
s are
qui
ck
and
effic
ient
/littl
e w
ritin
g
Tim
e co
nsum
ing;
requ
ires
skill
in c
odin
g an
d re
cord
ing
beha
vior
s; fo
cuse
s onl
y on
e ch
ild; m
aybe
diff
icul
t to
dete
rmin
e ca
uses
of b
ehav
ior
Obs
erva
tion
of in
appr
opria
te
or a
typi
cal b
ehav
ior
Obs
erva
tion
of a
scho
ol d
ay
activ
ity
Stud
ent/t
each
er in
tera
ctio
ns
Expl
ores
cau
se &
eff
ect
3. C
heck
lists
Pr
esen
ce o
r abs
ence
of a
beh
avio
r us
ing
tally
or c
heck
mar
k Ea
sy to
use
; can
obs
erve
m
ore
than
one
chi
ld a
t sam
e tim
e
Prov
ides
littl
e co
ntex
t abo
ut
the
cont
ext i
n w
hich
beh
avio
r oc
curr
ed; d
oesn
’t an
swer
the
“how
” or
“w
hy”
Obs
ervi
ng p
hysi
cal
deve
lopm
ent/g
ross
mot
or
Obs
ervi
ng p
layg
roun
d be
havi
or
Rat
ing
Met
hods
1.
Rat
ing
Scal
es
Deg
ree
to w
hich
a b
ehav
ior i
s ex
hibi
ted
on a
con
tinuu
m; u
ses
num
bers
to ra
te th
e oc
curr
ence
or
stre
ngth
of a
cha
ract
eris
tic
Qui
ck a
nd e
asy
to u
se; c
an
obse
rve
mor
e th
an o
ne c
hild
; ca
n ev
alua
te th
e en
viro
nmen
t
Subj
ectiv
e to
ol; m
ay b
e bi
ased
bec
ause
pra
ctiti
oner
is
mak
ing
judg
men
t
Cla
ssro
om e
nviro
nmen
t su
rvey
; pla
ygro
und
equi
pmen
t sur
vey
Deg
ree
to w
hich
chi
ld
exhi
bits
a p
artic
ular
beh
avio
r
Tec
hnol
ogy
1. P
hoto
grap
hy
Phot
ogra
phs o
f chi
ld a
ctiv
ity,
child
’s w
ork
Perm
anen
t rec
ord
that
can
be
save
d to
pre
serv
e de
tails
Eq
uipm
ent a
nd d
evel
opm
ent
can
be e
xpen
sive
Pr
eser
ves e
xam
ples
of w
ork
that
can
’t be
save
d (e
.g.,
bloc
k bu
ildin
g)
Cap
ture
s chi
ld’s
eng
agem
ent
in a
ctiv
ity
1. V
ideo
tapi
ng
Vid
eo re
cord
er se
t in
an
unob
trusi
ve sp
ot in
cla
ssro
om
Extre
mel
y ac
cura
te w
ay to
ob
serv
e in
tera
ctio
ns; s
ituat
ion
can
be re
view
ed m
any
times
; ca
n be
use
d as
an
inst
ruct
iona
l too
l for
staf
f
Tim
e co
nsum
ing
to
revi
ew/a
naly
ze ta
pes;
eq
uipm
ent i
s exp
ensi
ve
Rec
ord
beha
vior
s of s
peci
fic
child
ren
or c
lass
room
ac
tiviti
es
2. A
udio
Rec
ordi
ng
Tape
reco
rder
s in
clas
sroo
m
Easy
to u
se; f
airly
in
expe
nsiv
e; a
ctua
l rec
ordi
ng
can
be re
view
ed m
any
times
; ch
ildre
n ca
n re
cord
and
pl
ayba
ck re
cord
ing
Tim
e co
nsum
ing
to re
view
an
d tra
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ibe
reco
rdin
g D
ocum
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nd a
naly
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lang
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skill
s R
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ache
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and
st
uden
t/stu
dent
inte
ract
ions
Po
rtfo
lios
Col
lect
ion
of c
hild
’s w
ork
that
de
mon
stra
tes c
hild
’s e
ffor
ts,
prog
ress
or a
chie
vem
ent
Chi
ld h
as in
put i
nto
wha
t is
cont
aine
d in
por
tfolio
; co
mpr
ehen
sive
pic
ture
of
child
’s a
bilit
ies i
n m
any
area
s; c
hild
is in
volv
ed in
se
lect
ing
mat
eria
ls;
dem
onst
rate
s pro
gres
s tow
ard
targ
et a
chie
vem
ent
Req
uire
pla
nnin
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zatio
n; m
ay fo
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nly
on m
ore
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cs
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docu
men
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usic
al a
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tc).
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chi
ld’s
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pare
nt
Allo
ws c
hild
to re
flect
on
his/
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wn
wor
k/pr
ogre
ss
Begi
nnin
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orks
hop
56 ASSESSMENT/DOCUMENTATION/OBSERVATIONEXCHANGE NOVEMBER/DECEMBER 2008
Teacher evaluations in education have clearly
evolved over the last 30 years. Evaluations range
from the non-existent; where you assumed every-
thing was fine until you either got fired or your
contract was not renewed, all the way to the annual
written evaluation which may or may not have had a
checklist, a rating scale, or simply a few paragraphs
of narrative which was a year in review.
The 360° evaluation isn’t the final answer in the
ongoing quest to help our teachers and administra-
tors improve, but without question it taps into feed-
back and new perspectives in a refreshing way that
is lacking in more traditional top-down reviews. This
tool may be used on its own or as part of a full
evaluation program. The Armed Forces in the 1940s
were the first to utilize the 360° evaluation tool. It
was not until the 1990s that they became a popular
tool in human resources departments in the
corporate world.
What is the 360° evaluation?
Just what it implies, the 360° evaluation is a
process that gathers feedback from each area of
your work life. You will be evaluated by your superi-
ors, your colleagues, and your direct reports. If
you’re a teacher, the list of contributors would
include parents, coworkers, director, consultants,
and others with whom you interact professionally. If
you’re a director, the contributors would include
your staff, parents, administrative staff, consultants,
board members, and other members of your school
community. Simply put, feedback from all levels of
the organization is collected, organized, and
presented to the employee, essentially giving the
employee a full 360° view of their performance.
Purpose
Quite simply, the 360° evaluation is used either as
a performance appraisal tool or as a developmental
tool. You decide. You also make that clear from the
start. What are you going to do with the feedback?
Are you basing a raise or a promotion on this or
are you working with your teachers to help them
improve?
Benefits
The beauty of the 360° is that it is effective in any
size school and is as easy to administer in a small
school community as it is in a larger one. All too fre-
quently in any school community close relationships
form and can make it difficult to give honest feed-
back on performance. When issues are perceived to
be sensitive, they are simply avoided and the prob-
lem is never resolved satisfactorily. Conversely, in a
larger school community, providing feedback to all
of your employees can be a daunting task because
of the sheer volume of work involved, personal
reservations you may have about the process, or
lack of direct knowledge about an employee’s per-
formance. The 360° format responds to both of
these concerns. This type of evaluation process also
encourages a diverse view of strengths, barriers,
and areas of improvement.
Be aware that during a 360° evaluation you will col-
lect feedback that is repetitive. Repetitive feedback
is useful and adds credibility and decreases the
likelihood of bias. You will find that going through
the process of conducting a 360° evaluation will
raise your awareness in a way that will later help
pave the way for change. The 360° will provide
insight into your performance that only those who
the 360° evaluation in an educational setting by Mary Beth Claus Tobin
Mary Beth
Claus Tobin is
the Founder
and Executive
Director of The
Tobin Family of Schools.
Mary Beth also serves
as the Head of School
for The Tobin School —
www.thetobinschool.org.
Over 28 years the family of
schools grew and currently
consists of two accredited
early childhood programs:
Tobin Children’s School
and Westwood Children’s
School; three accredited
School-Age Programs: Tobin
Afterschool in Needham,
Natick, and Westwood; and
the Tobin School, a small
independent school for
children in PreK through
grade five. All of the
schools are located
outside of Boston.
Mary Beth holds a B.A.
from Emmanuel College,
Boston and an M.S. from
Wheelock College, Boston.
A member of NAEYC, Mary
Beth is also active in her
local CPC council. Mary
Beth is Past President of
Massachusetts Independent
Child Care Organization.
Mary Beth divides her time
between Natick and
Mashpee, Massachusetts,
with her husband, Mark.
Mary Beth enjoys frequent
visits from her four grown
children and infant
granddaughter.
Reprinted with permission from Exchange magazine.Visit us at www.ChildCareExchange.com or call (800) 221-2864.Multiple use copy agreement available for educators by request.
BeginningsW
orkshop
ASSESSMENT AND DOCUMENTATION 57NOVEMBER/DECEMBER 2008 EXCHANGE
work intimately with you can provide. Information is
collected and then organized and framed in a way
that the feedback can be heard. If 360° feedback is
delivered from an outside source, you increase
objectivity and reduce the likelihood of defensive
reactions.
The process
This process will change you, your staff, and school
and it will help you all grow. Begin with yourself and
then go on to others. After you have mentally pre-
pared yourself to jump in and get started you will
need to find a trusted person to facilitate your 360°.
That could be an easy task or it might be a barrier.
You need to approach someone you trust — ideally a
board member, executive director, consultant, or
work coach. This facilitator must have skill in:
■ listening
■ organization
■ verbal and written communication
■ staying focused and on course
And this individual must be trustworthy, and
understanding, and have an unwavering commit-
ment to confidentiality. This person must be without
a personal agenda.
The process from here is straightforward. You have
the facilitator. You are ready to welcome feedback
from a variety of untapped sources to improve your-
self and your staff professionally. Now you have the
following questions to ask your contributors. The
contributors are those people from the various seg-
ments of your work life who will provide feedback.
You may have more than one from each segment of
your work life. Although you can include everyone,
there is no need to.
The facilitator now will meet with each contributor,
either in person or by phone. You can use e-mail, but
that will not give you the rich responses that you will
get from tone, inflection, and body language. During
the interviews, the facilitator’s role is to record and
seek clarification. It is not the role of this person to
prompt, interpret, or try to change the direction of
the interview. The questions are simple. Verbatim
feedback delivered without editing increases
credibility. Consider the following questions for
teacher interviews:
■ What are ______ strengths?
■ What gets in her/his way?
■ What are areas of improvement?
■ What advice do you have for ____?
For a supervisor’s interviews you might add the
following questions:
■ On a scale of 1 – 10 how would you rate
________as an administrator? (1 being ineffective
and 10 being very effective)
■ Whatever the response to the previous question,
what is the one thing the supervisor could do to
move up on this scale?
This last questions gets to the essence of the
immediate change needed.
When there are similar responses, they should be
noted verbatim. Again, repetition increases credibility
and reinforces areas for enforcing existing strengths
and improving areas where development is needed.
The person receiving the 360° evaluation will have
answered the same questions when they meet with
the facilitator and are interviewed. Once all of the
interviews are completed, the facilitator compiles all
of the information. The self-review is kept separate,
but is included. When there is more than one of the
same responses, that will be noted.
The next part is when the facilitator meets with the
person being evaluated. The person is given the
written compilation to review. The facilitator is quiet
as the person has a chance to read through and
absorb all of this feedback. After the person is done
and looks up at the facilitator, this is the signal to
begin the process of reviewing the information
together. I urge you not to rush through this part.
Responses at this time look like this:
■ Were there any surprises in your review?
■ Is there anything that you need clarification on?
I suggest before
you offer your
staff this new
evaluation tool
you take the
plunge yourself.
■ Let’s look at your strengths.
■ It looks like . . .
■ Clearly many people here appreciate your . . .
■ Take a minute and enjoy this. This is powerful
feedback.
■ Now let’s look at areas that need improvement,
what gets in your way.
■ What do you think about . . . ?
■ Looking at your self-review, it looks like you know
about some of these areas already.
■ Let’s look at the advice given. What do you think
about this?
■ Does this look accurate to you?
■ What advice do you give yourself?
■ How do you feel about this?
■ Do you think you can make some of these
changes?
■ What are you going to work on after reflecting on
this review?
At this point the facilitator will clarify the next two or
three steps for improvement and the meeting will
close.
A technical point here is that it is important for the
facilitator and staff member to sign and date both
copies of the evaluation. One copy is documentation
for the staff files, and the other is for the staff per-
son’s personal records. As a side note, this can be
used by staff when they go on interviews (if they
perceive it will be positive). It can also help you when
it is time to write a recommendation letter.
Keys to success
To begin the process you have to read through the
process and understand it. I strongly caution you to
avoid jumping right in. Hesitations, questions, and
resistance will naturally come up and if you are not
prepared for it you could lose the trust of your staff
before you start. It is essential that you recognize
that the unveiling of this approach as with any perfor-
mance measurement tool may be met with fear, trep-
idation, reluctance, uncertainty and — from some —
distrust. This is especially true if the appraisal
system is tied to compensation. At first glance it can
be quite threatening. Someone who works for me will
be allowed to evaluate me? Many people report that
after their first 360° they approach subsequent
evaluations with positive anticipation.
I suggest before you offer your staff this new evalua-
tion tool you take the plunge yourself. Having a 360°
evaluation done on you first will go a long way to
building trust with the teachers who will do this next.
By doing your evaluation first, you will be sensitive to
the feelings that will come up from your teachers.
Feelings of self-doubt, uncertainty, eagerness to
improve, hope for recognition, will be mixed in with
excited anticipation. From my experience, you go
back and forth almost a “they love me — they love
me not” you played as a child with the petals on a
daisy. You wonder if they will have the same percep-
tions of your strengths as you do, and then you won-
der if they will remember that time you fell short of
your expectations at the board meeting. You create in
your mind how wonderful this evaluation will be and
all of the fabulous things people will say about you,
while you worry if they will remember that week when
you were in an especially bad mood. And when you
are first, you recognize that this means that someone
else is going to be involved in a most intimate way in
this new and very comprehensive evaluation of your
work life. You will not have control over the data or
the delivery. So tell me again why we are doing this?
You’re doing this because you want candid feedback.
You don’t want to be in the dark. You know it will help
bring about change with a positive and supportive
tone. You set expectations that parents and staff will
be open, honest, and constructive. And you are look-
ing for honest and all encompassing feedback about
every aspect of your job. You want to improve and
you want it to be safe for your teachers to go through
this process and improve themselves.
It is very important to frame the process in a way
that can be viewed as a positive learning experience.
By subjecting yourself first, you can speak from
experience about how it helped you personally grow.
It is essential
that you
recognize that
the unveiling of
this approach
as with any
performance
measurement
tool may be
met with fear,
trepidation,
reluctance,
uncertainty
and — from
some —
distrust.
Begi
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58 ASSESSMENT AND DOCUMENTATIONEXCHANGE NOVEMBER/DECEMBER 2008
BeginningsW
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ASSESSMENT AND DOCUMENTATION 59NOVEMBER/DECEMBER 2008 EXCHANGE
Pitfalls
There are many potential pitfalls along the way:
■ If there is a sense of distrust between the
administration and the teachers, the evaluation
process may be viewed as threatening.
■ If you have not given feedback before, this will
heighten the anxiety your teachers are feeling.
■ If you have not clearly explained the entire
process, and taken the time to elicit questions
and concerns before you start, it will not be
effective.
■ If you believe there is a contingent among your
teaching staff who view this process as a way to
‘get rid’ of someone, you need to be aware of it
and be careful in selecting those who will
contribute to the 360°.
■ An insecure director may try to use this to single
out a teacher.
■ Ill-intended teachers may try to use this to attack
an unpopular teacher.
Those people who have difficulty giving feedback
may see this as an opportunity to unload years of
unsaid feedback and resentment. It is better that
this comes out in a safe forum. It is my belief that if
left unaddressed this will lead to passive aggressive
behavior and can sabotage your school. It is far bet-
ter to put it on the table so that you can deal with it.
Follow-up
The first time you complete this process it will be
more time consuming than it will be subsequently.
You need to keep the 360° evaluation alive by
physically keeping it in a place that is readily
accessible so that you and your teachers will refer
to it often. If you file it away, you will be filing away
all of the opportunities for continuous improvement
that this process offers.
Additional resources
International Coach Federation:
www.coachfederation.org
International Coaching Council (Executive and
Business Coach Education):
www.international-coaching-council.com
Mentor Coach (Training accomplished helping
professionals to become extraordinary coaches):
www.mentorcoach.com
Goldsmith, M., & Reiter, M. (2007). What got you
here won’t get you there: How successful people
become even more successful. New York: Hyperion..
The first time
you complete
this process it
will be more
time consuming
than it will be
subsequently.
What’s in it for me?: As you follow Tobin’s directions to explore the process fully before
trying it, help all stakeholders discover how they might benefit from such a process. Break
into small groups and brainstorm all the ways such feedback could be useful.
Pitfalls?: Don’t hesitate to list and discuss the pitfalls. Such a discussion may be important
in uncovering fears and risks as viewed by your staff before you commit to a 360°
evaluation.
Finding a facilitator: Who do you and your teachers know and trust well enough to serve as
a facilitator for a 360° evaluation process? Make a list of potential facilitators and then
compare their credentials and professional skills to the list of required ones mentioned in
the article.
Be the guinea pig: It may take a little bravery, but it will be a wonderful example. So, try it
and see what you learn from a 360° evaluation. At the very least, it will identify areas for
professional development for you in the future.
Using Beginnings Workshop
to Train Teachers
by Kay Albrecht