ascenders technologies services & offerings

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Page 1: Ascenders Technologies Services & Offerings
Page 2: Ascenders Technologies Services & Offerings

Guiding Principles

V is io n

We have envisioned and committed to interactively build business technology in order that we make a positive difference in the global IT arena, establishing a unique foothold for our organization and thus creating a rich legacy of knowledge and human resources.

M is s io n

We aim to be the best IT Service conglomerate in terms of efficient business vision and strategy, thereby providing low risk , long-term, high-impact and yet cost effective solutions.

Page 3: Ascenders Technologies Services & Offerings

Core Values

• Excellent Customer Service• Nurturing Resources• Pioneering Technology• Creativity • Integrity• Social Responsibility

Page 4: Ascenders Technologies Services & Offerings

AscendersTech Industrial Practice

R E T A IL

G O V E R N M E N T

T E L E C O M & M E D IA

A C A D E M IC IN S T IT U T IO N S

B A N K IN G & F IN A N C E

M A N U F A C T U R IN G

T h e A s c e n d e r s T e c h R a in b o w

Page 5: Ascenders Technologies Services & Offerings

AscendersTech Industrial Focus

Page 6: Ascenders Technologies Services & Offerings

AscendersTech E – to – E Model

Business Process

Management

IT Strategy Consulting

Quality Consulting

ERP

Payroll & SCM CRM PLM e-Business

HR & Finance Solutions BI EAI

Application MgmtInfrastructure

Services

Business Process

OutsourcingCustom built

Packaged

C o n s u l t i

n g

A p p l ic a t io n C o n s u lt in g & D e v e lo p m e n t

S y s t e m

In t e g r a t io n

Page 7: Ascenders Technologies Services & Offerings

Business Consulting Services

Corporate Strategy Formulation

IT Assessment & Policies Formulation

Strategy Development & Design

Corporate Restructuring

IT Audit & Security

Quality Consulting

Change Management

Program & Project Management

RFP Development & Evaluation

Performance Optimization

Page 8: Ascenders Technologies Services & Offerings

Technology Infrastructure Services

Midrange & Distributed Server

Server Consolidation

Storage Consolidation

Data Center Management

Disaster Recovery Planning

Backup & Recovery

Hosting Services

Security Design & Optimization

Messaging Infrastructure

Web Infrastructure Support

Help Desk Services

Desktop Support

Apps Management Services

Service Desk Customization

Custom Infrastructure Development

Network Infrastructure Design, Implementation & Support

Page 9: Ascenders Technologies Services & Offerings

Outsourcing, Administration & Operations

C u s t o m C o n f ig u r a t io n & D e v e lo p m e n t , E n t e r p r is e In t e g r a t io n , E n t e r p r is e D a t a M g m t & P o r t a ls

E2E Implementation, Version Upgrade, BI Solutions

Global Template & Rollout, Consolidation

Business & IT Strategy Process Optimization, Enterprise Service Architecture

As

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Te

ch

ER

P

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lue

Ch

ain

P o s t Im p le m e n t a t io n S e r v ic e s

In t e g r a t io n & D e v e lo p m e n t

Im p le m e n t a t io n & U p g r a d e s

G lo b a l iz a t io nS o lu t io n s

S t r a t e g icC o n s u lt in g

AscendersTech ERP Offerings

Page 10: Ascenders Technologies Services & Offerings

AscendersTech ERP Practice

Application Support •Help Desk• Functional Support• Technical Support• Application Maintenance• Basis Support

Custom Development

• Programming Services• Configuration Services• Testing

• Configuration Services• Programming Services• Data Conversions• User Manual• Training Manual• Authorization• Testing

Global Template &Global Rollout

• Template Design• Data Conversions• Regression Testing• User Manual• Training manual• Authorization• Testing

Version Upgrade

• Configuration Services• Programming Services• Data Conversions• User Manual• Training Manual• Authorization• Testing

Enterprise Integration

• Net weaver• Portal• Middleware• BI• Xapps

Line of ServiceDedicated Practice Leaders

Competency Development

Tools & Methodologies

Training

Project Management

Change Management

E n d t o E n d Im p le m e n t a t io n

Page 11: Ascenders Technologies Services & Offerings

AscendersTech Enterprise Solution Practice

Service Offerings

Process Consulting Product Evaluation Implementation Industry Application Health Check / Audit Application Testing Integration Version Migration Global Rollouts Production Support Database Administration

Solution Offerings

HRMS Financials Procurement Order Management Manufacturing Logistics SCM Projects CRM BI & DW EAI Enterprise Asset Management Collaboration Suite of ERP Modules

Page 12: Ascenders Technologies Services & Offerings

AscendersTech Learning Practice

eLearningThe Global reach and anytime/anywhere nature and unprecedented flexibility of content – these advantages of e-learning makes it the medium of choice for training and learning deployment. AscendersTech can work with you to develop custom e-learning packages for all your training needs. We have skills & experience in the design of

Interactive Web Based Training (WBT) Learning Management Systems (LMS)

Page 13: Ascenders Technologies Services & Offerings

AscendersTech HRO - Staffing Practice

Some organizations have by default fallen into the trap of addressing the need for changing competencies in IT professionals by letting go of individuals with “skills the company feels it no longer needs,” and replacing them with people who are competent in the areas the company does need. This, however, can be a very costly strategy. Studies show that replacing an employee can cost more than three times the employee's annual salary. At first, this may seem a bit exaggerated to some readers, but it begins to make sense when you take into account, all of the direct and indirect costs associated with terminating and hiring new employees. AscendersTech has an established network in more than 4 countries having access to more then 5000 highly skilled resources worldwide. We offer our clients the following staffing services on contract:

Resources for short and long duration Resource Backfill

Project Team Lease

Page 14: Ascenders Technologies Services & Offerings

AscendersTech BPO

To keep pace with today's economic environment, organizations need to focus on their core business. The easiest way of doing this is to partner with a service provider who understands your business and to whom, you can outsource your non-core, yet critical business processes. AscendersTech provides a broad range of services from customer relationship management, back office transaction processing to industry-specific solutions. The key element of services delivery is an integrated approach towards providing increasing value over the entire course of our client relationships. This involves a phased approach towards process standardization, process optimization and process re-engineering.

IN D U S T R Y F O C U S :

Academic Excellence Insurance, Healthcare and Pharmaceuticals HR, Banking and Financial Services Manufacturing, Automotive, Energy and Power Telecom/ Media Travel, Tourism and Retail

S E R V IC E S O F F E R E D :

Financial and Accounting Human Resources Inbound and outbound Customer Contact services (Web and Chat) Technical Helpdesks Engineering Services Animation Research and Analysis Artwork & Graphics

Optimizing all your Business Performance Operations

Page 15: Ascenders Technologies Services & Offerings

AscendersTech Consulting Methodology

Page 16: Ascenders Technologies Services & Offerings

AscendersTech Business Model

Page 17: Ascenders Technologies Services & Offerings

Advantage AscendersTech

GLOBAL EXPERTISE

MUTUAL GROWTH

TRUST AND CONFIDENCE

GLOBAL BEST PRACTICES

GLOBAL QUALITY STANDARDS

TOP END WORK AT LOW COST

Page 18: Ascenders Technologies Services & Offerings

AscendersTech: The Right Partner

Continued Support

Usable & Reliable Implementation

Innovation

User Awareness Training

ascending your priorities

Page 19: Ascenders Technologies Services & Offerings

Key Project Objectives for AscendersTech

• On-time delivery• One team. Integrated AscendersTech and Customer team• User engagement during design and at all points thereafter• User satisfaction. Phased roll-out and targeted training• Incremental approach to change• Just-In-Time training for users• Enable Customer team for post-activity support• Quality delivery and process oriented approach

Page 20: Ascenders Technologies Services & Offerings

AscendersTech Implementation Mantra

• Say-no-to-heavy customization• Future-focus• Keep-it-simple• Maintenance friendly• Upgrade friendly• Empower the user champions

Page 21: Ascenders Technologies Services & Offerings

AscendersTech Execution Approach

• Form a Project Team with relevant skills. The lead for respective products will be an expert on the product

• Project Internal Reviews and Resolution of issues within SLAs• Periodic reporting of project progress to Project Sponsor• Escalation mechanism to address unresolved issues• Add additional resources if needed to meet the delivery target• Manage change using the defined process• Accountability for Quality• Training: “Train the Trainer” approach• Provide Warranty Support

Page 22: Ascenders Technologies Services & Offerings

Project Management by AscendersTech

• Disciplined Project Management provides:

– Focal point for effective communications, coordination & control

– A complete project plan that can be used to manage and progress project work

– Emphasis on meeting project objectives

• Providing the framework for methods, processes, monitoring, and change control.

• Providing leadership skills to make projects successful

Page 23: Ascenders Technologies Services & Offerings

AscendersTech is Proudly Associated with

Page 24: Ascenders Technologies Services & Offerings

AscendersTech in the Media

Page 25: Ascenders Technologies Services & Offerings

AscendersTech in the Media

Page 26: Ascenders Technologies Services & Offerings

AscendersTech in the Media

Page 27: Ascenders Technologies Services & Offerings

AscendersTech in the Media

Page 28: Ascenders Technologies Services & Offerings

AscendersTech in the Media

Page 29: Ascenders Technologies Services & Offerings

Reach out to us

Ascenders Technologies Private LimitedIn d ia : 11, C Wing, Third Floor, Parsn Manere, 442, Anna Salai, Chennai – 600 006

P h o n e : +91 44 4309 0330 / 4309 0270 / 4309 0030

[email protected]

www.ascenderstech.com

www.ascenderstech.wordpress.com

S in g a p o r e : 320, Serangoon Road, #04-18, Serangoon Plaza, Singapore (218108)

Page 30: Ascenders Technologies Services & Offerings

Thank You