asae crs lunch 11.24.10 "facing your fears: intnl expansion"
DESCRIPTION
Some pointers on how to think about serving markets outside your home marketTRANSCRIPT
Facing Your FearsInternational Expansion
November 24, 2010 12noon-100pm
Peter TurnerSenior Advisor – Global Dev Strategy
MCI Group
Connecting Great Ideas and Great People
www.asaecenter.org
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Is this Happening to You? A growing presence of non-US
Member and customer product consumption
Attendance at US meetings
Author contributions Greater reliance on
international members and customers for revenue growth
Greater demands you be more “present and engaged” in their region
Effects of globalization on industry and/or profession you represent
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What Associations Say Are Barriers to Intl Growth
Lack of experience and knowledge of region Local business licensing and operation Weak volunteer leadership support Getting government endorsements and
promotion support Better local marketing and business development Local community receptivity to US-based
associations Rising inflation of costs to do business
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It’s All About What’s Locally Relevant
Customers don’t want another product or membership
….they buy an “experience” to help them find a “solution” to their problem
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Infrastructure Options Infrastructure Options Reduce Your RiskReduce Your Risk
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Option #1 – National Society and/or Local Benefactor
Market Knowledge – ability to see changes in the perception of industry or academia resulting in better participation, interest in YOU or to identify and remedy dissent?
Management – possibility of leadership changes that could weaken or hinder YOUR activities?
Infrastructure – strength of its local network to provide needed expertise at the point of need?
Competency – business expertise to perform required responsibilities?
Commitment –interest of the existing political and administration leaders to provide ongoing infrastructure and financial support?
Politics – changing attitudes among core local leadership that could retard or undermine support or relations?
Culture – degree to which bureaucratic culture stifles performance Scalability – ability to transfer our success to other major industry
regions in a targeted market?
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Option #2 – Hiring Local FTE’s Directly Competency – expertise and experience in business skills? Reputation – ability to establish credibility among YOUR
stakeholders and partners? Flexibility – means to adjust plans to local market intelligence? Market Knowledge – ability to collect, analyze and report on
market intelligence? Management – ability to coordinate various groups, to achieve
measurable objectives, develop and manage budgets, work with players, and prepare documents and presentations?
Determination – ability to endure challenges to YOUR local interests?
Politics – ability to affect or maintain the climate among local players on YOUR behalf?
Scalability – ability to transfer success to different customer regions within market or to other regional markets?
Entry/Exit Costs – the barrier to enter or exit employee relationship based on performance or market changes?
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Option #3 – Local Business Service Providers Management - flexible, scalable, capacity-building “local” business
services? Branding – whose brand is featured as part of conducting business? Competency - proven experience to help associations grow their
business? Market Knowledge - people and practices to achieve results? Focus - achieving a sustainable business & operating model? Commitment - flexibility to work with third party providers to ensure
locally relevant customer experiences? Viability - a financially strong, diverse business and effective
leadership? Business License - access to WOFE for to conduct business locally? Back Office - access to financial management and fully functioning
office and IT infrastructure? Entry/Exit Costs – low risk, turnkey on/off capability? Integration - ability to coordinate with your HQ - practices, reporting
metrics, and communication Market Relations – ability to grow contacts with government, and
academic institutions, and private sector?
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Global Business & Economic MegaTrends
Power Shift from West to East
Acceleration of Global Innovation and Knowledge Diffusion
Commercialization of Innovation
Technology Adoption Acceleration in Emerging Markets
Stark Healthcare Realities… for Some
24/7 Global Business Mgmt Greater Government
Intrusion
Global Labor Skill Shortage & Need for Mobility
Massive Fluctuation in Youth and Aged Groups
Sustainability Transcends CSR
West’s VC Industry Shrinks While Emerging Markets Grow
Global Crisis Stalls R&D Investment & IP Grants in US, EU & Japan
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For More Information & Case Studies
Peter TurnerSenior Advisor, Global Development StrategyPhone: +1 571 275 1516Blog: www.growglobally.org E-mail: [email protected]