asa september 2014 - asahoustontexas.com houston - shop talk september 2014 page 3 officers &...

A Publication of the Automotive Service Association – Houston, Texas

How To Find Us

Automotive Service AssociationHouston ChapterPO Box 925007

Houston, TX 77292-5007

Need info about ASA?Call one of the board members on page 3

or contact Nancy Adkins, ASA Administrator

[email protected]: 713-862-7654

Volume 29 No. 9September 2014

ON THE INSIDEPage 2

Thank You Chastang Ford

August Mtg Raffle Items

Page 3

President’s Corner

Officers and Board

Welcome New Member

Page 4

Automotive Training Calendar

Page 7

A Free Environmental Educational Seminar

Page 9

Get Out the Vote!

1

ASA Associate Members

Fratelli's Ristorante1330 Wirt Road • Houston, TX 77055

Dinner 6:30PM • Meeting 7:00PM$10 member $15 non member

ASA Houston September MeetingTuesday September 9, 2014

Sponsored by

Program

Rick Layton Diagnostics on Wheels

“Common Problems From The Field” and

“Productive Diagnostic Techniques That Work”

Dependable Payment Processing Mallika Reuben

ASA Houston - Shop Talk September 2014

THANK YOU ASSOCIATES FOR YOUR DONATIONS!August Meeting Raffle Items

Car Quest:3 Goodie bags with Silicon Sealers

Chastang Ford:7 Power Stroke camo caps • Coffee mug

Travel cup • Insulated cooler bagFord duffle bag • Power Stroke wall clock

M & D Distributing:2 caps with Polo shirts

Main Auto Parts:Gear wrench set

Performance Radiator:Box of gloves

XL Parts:Wall clock

Winner of ASA Houston Horse Choking Wad:Memorial Conoco

Chastang Ford arranged to have Blue Diamond Parts trainer Rick Burleson come to our

meeting and talk about service issues with the Power Stroke diesels. Rick was entertaining and informative and obviously and expert on the topic.

First off what stuck in my mind was that of the 3.6 million 7.3, 6.0 and 6.4 diesel trucks on the highway today 2.1 million of them are still the old brute 7.3 that hasn't been built in more than 10 years.

We often hear about the importance of using the proper coolant in engines but Rick had facts and pictures to back up the point. The different construction of the generations of Ford diesels each require a different coolant base. The new 6.7 with its compressed graphite and iron block is

very susceptible to coolant issues.

We all know about the high failure rate of EGR and Oil Coolers in the 6.0 and 6.4 and Rick was able to demonstrate how coolant is a direct contributor to failure of these high cost parts. When the proper coolant is used, combined with Ford's recent revision of coolant change intervals to 45,000 on ALL diesels, failure of coolers can almost be eliminated.

The other point Rick stressed was the need to calculate idle time into oil changes. For each hour of idle you should add 25 miles to the odometer

reading to determine oil change intervals. On many fleet vehicle that run all day and spend much of that time at idle it makes a huge difference in the life expectancy of the engine and internal parts. Rick recommend that all vehicles in our area use the severe duty interval of 5000 miles. If the truck idles 2 hours a day, 5 days a week that will add the equivalent of 1000 miles per month to the wear on the oil.

We need to stress this to our diesel customers and help them avoid costly repairs.

Thanks to Chastang Ford, Blue Diamond Parts and Rick Burleson for a good meeting.

THANK YOU CHASTANG FORD!

Special Meeting

Sponsored by ASA State

October 11th, 2014

Crowne Plaza Hotel on I-10

Two afternoon training classes

Dinner and Keynote speaker

SAVE THE DATE


Officers & Board2013 - 2014

PresidentKarolena SerratosProfessional Auto [email protected]

Past President - Social CoordinatorJohn Ferrata IIINLine [email protected]

Vice President – Director of TrainingMario RodriquezMario’s [email protected]

TreasurerJay MeirExcel Automotive [email protected]

Secretary John MillerFreedom Automotive Service, [email protected]

EditorJohn MillerFreedom Automotive Service, [email protected]

Director of MembershipChris NewhouseRay's Auto [email protected]

Director of SpeakersChuck StasnyHouston [email protected]

Regional ASA State Direct 2 Kathryn van der PolAdolf Hoepf [email protected]

BoardCindy Herzing, Accurate Auto CenterKevin Spencer, A&B Auto Electric, IncRay White, S&S Auto ServiceMark Deschner & John Goins – Education Liaisons San Jacinto Community College

PRESIDENT'S CORNERGreetings Shop Owners and Associates!

Continuing education never stops in our industry. I would like to thank Chastang Ford for coming out last month and speaking to the group regarding diesels. Sure, we all know the trend is coming, but are you sufficiently prepared? Are your technicians ready, but more importantly is your company going to be able to accommodate the new opportunity? Come October, Chastang Ford will be presenting a diesel course for your techs. Their event last year was completely packed and the information was relevant to those who want to enter this market by performing the basic diesel maintenance. Details enclosed in Shop Talk, and be sure to RSVP at our September meeting!

There has been some confusion lately in regards to AAA wanting to open auto repair centers in our area. This is false. As a member of the AAA Approved Auto Repair Advisory Committee, and after personally speaking with Cliff Upchurch in the Dallas office, I have confirmed that AAA has “no plans of opening club owned repair centers in Texas”. It is important to understand that AAA nationally is composed of several different unassociated clubs. It is true that there are clubs who have opened a few auto repair shops. This is because they were unable to identify shops in their areas who could comply with AAA standards of certification, quality and ethics. From a business stand point, it would be ineffective for AAA to open auto repair centers considering the number of areas they now 'service' their members through their AAA Approved Auto Repair Program. The amount of capital needed would alone prohibit this venture. In addition, it takes someone dedicated with a passion for the industry to truly become successful. We are a rare group of hard working, underpaid, and committed folks. If anyone has any other questions in addition to this matter, please contact me personally.

Looking forward to seeing everyone at our September 9th meeting! Karolena Serratos

ASA Houston Chapter President

mega Transactions Corporation is a well-trusted, family owned Oand operated credit card processing company. Omega has been processing payments for the automotive industry since

1989 and is located in the Galleria area of Houston, TX. Their auto repair division is headed by industry veteran, Bruce Whitaker and Certified Payment Professional and car lover, Kevin Burke.

Omega is proud to have won the BBB Awards for Excellence 6 years in a row and was the Pinnacle Award Winner in 2013. This can be attributed to the fact that Omega does not put any of their customers into a long term agreement and provides equipment at no cost.

Bruce and Kevin look forward to getting to know the members of the ASA and to show them that they are “not just another credit card processor.”

Omega TransactionsBruce Whitaker & Kevin Burke

3033 Chimney Rock Rd. Suite 580 • Houston, TX 77056Phone: 713-291-6721 • Fax: 832-613-0200

Website: www.goOTC.com • Email: [email protected]

Omega Transactions Corporation

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March 2014ASA Houston - Shop Talk September 2014

AUTOMOTIVE TRAINING CALENDARDetails for each event provided below.

September 2014 TrainingSeptember 10th – CARQUEST – Developing a diagnostic game plan- part 2 6pm-10pm

September 11th – CARQUEST – Developing a diagnostic game plan- part 2 6pm-10pm

September 18th – Standard Professional Technicians Seminars – Diagnosing the Top Variable Valve Timing Problems

September 24th – HPD Environmental Investigations Unit presents A Free Environmental Educational Seminar

September 25th – Diagnosing the Top Toyota/Lexus Engine Problems

October 2014 TrainingOctober TBA – Chastang Ford will hold a training class this month but a date has yet to be decided.

October 27th – Diagnosing the Top GM Drivability Problems – Spanish

November 2014 TrainingNovember 10th – CARQUEST – Advanced Technology Vehicles 6pm-10pm

November 12th – Diagnosing Vehicle Electronics Problems

Please read below for details on each event.

CARQUEST Technical InstituteDinner and drinks provided. Pre and Post test given. Certificate given at the end.

Trial for first class is FREE

Monthly fee for 2-6 technicians is $99

La Quinta Greenway Plaza4015 Southwest Freeway Houston TX, 77027(713)-623-4750

September 10 and September 11, 6:00 PM-10:00 PM

Developing a diagnostic game plan- part 2

The execution of any vehicle function requires, Inputs, Processing, Communication and Outputs often spread across multiple ECUs. Any step in this distributed process can break down. Do you have a “Game Plan” for dealing with today's complex vehicle diagnosis?

November 10, 6:00 PM-10:00 PM

Advanced Technology Vehicles

As Federal and State regulations continue to drive fuel economy standards ever higher, auto makers are introducing vehicle technologies which significantly changing the service landscape. This course will provide must have information on the emerging Electric Vehicle market and show technicians and shop owners what is available now and coming soon in the EV market. Vehicles such as the Chevy Volt and Nissan Leaf are only two in this rapidly expanding EV industry. Attendees will learn how the aftermarket can align itself to profit from the new trends in Advanced Technology Vehicles.

Houston Police Department Environmental Investigations Unit

Presents A Free Environmental Educational Seminar

September 24, 2014

The FREE seminar will be held at the City of Houston, Third Ward Multi-Service Center, 3611 Ennis 77004, Wednesday, September 24, 2014 – 8:00am – 2:00pm

All attendees will receive a certificate and those needing CEU hrs. will receive 5.

Please fill out the attached form on page ___ for each individual attending and e-mail to [email protected] or you can fax to 832-394-0780

Topics of Discussion:S·Illegal Dumping (Commercial & Non Commercial)S·Batteries (Storage & Disposal)S·Used Oil & Oil Filters ( Storage & Disposal)S·Disposal of Hazardous & Non-Hazardous WasteS·Air Pollution & Water PollutionS·RecyclingS·Waste TransportationS·Waste DisposalS·Waste Manifesting

Speakers will include:S·Houston Police Department Environmental

Investigations UnitS·City of Houston Department of Health and Human

ServicesS·Harris County Assistant District AttorneyS Harris County Pollution Control Services

Continued on page 5


AUTOMOTIVE TRAINING CALENDAR Continued from page 4

S·Texas Commission on Environmental Quality (TCEQ) Small Business Assistance Program

S·U.S. Environmental Protection Agency, Criminal Investigation Division

R.O. WriterLSI of Texas

8703 Fallbrook Dr. Houston, Tx 77064

August 9th, 2014

Register online http://www.rowriter.com/Training

1 Day Training Conference

Our 1 Day Conference is designed for the more experienced R.O. Writer user, including shop owners and their management team. Our professional trainers provide their insight through lectures and demonstrations based on common shop scenarios (this is NOT a hands-on session).

$199 per person regular price or $149 for Early Bird signup*

*Early Bird registration eligible if registered 30+ days before selected workshop date!

ADVANCED1 Day Training Conference

For Shop Owners, Management Team & more experienced R.O. Writer Users

Agenda Discussion Points!·Using R.O. Writer Profit Building Tools!·Departmental Linear Matrix Pricing Strategies!·Departmental Pricing!·Parts Returns and Core Returns!·Inventory Browse Screen Layouts!·Measuring Lost Sales!·Warranty Tracking Strategies!·Advanced Marketing & Customer Retention!·Mastering Smart eCat!·Exporting Reports to MS Excel!·Reports: That which is measured improves!·Alternative Part Number strategy!·Advanced Scheduling Techniques!·Tracking Productivity & Efficiency!·Integrating R.O Writer into your workflow!·Tips & Tricks ... and Q&A

*Space is limited. A minimum participation per class is required. Classes may be cancelled or postponed if total number of attendees does not meet the required minimum. It is advised to not make your travel and lodging

arrangements until the class and your reservation is confirmed.

Standard Professional Technician's SeminarsFrom Main Auto Parts (UniSelect)

September 18th, 2014

Diagnosing the Top Variable Valve Timing Problems

This one night seminar will prepare you to deal with mechanical and control failures, along with providing techniques to make your diagnostics more efficient on Variable Valve Timing Systems. VVT systems are used on most new engines to increase efficiency and reduce emissions. These systems are well thought out, but they have problems, which may present numerous pitfalls for the technician during diagnosis and repair.

XL PARTSLocation: XL Parts Distribution Center, 15701 Northwest Freeway, Houston

One Night Clinic: $89.95Two Night Clinic: $149.95

TRAINING PACKAGES

Package A -- 4 Nights - $300 SAVE 16%Package B -- 8 Nights - $520 SAVE 27%Package C -- 12 Nights - $660 SAVE 38%Package D -- 16 Nights - $720 SAVE 50%

Details and registration materials at http://www.xlparts.com/Services/Clinics.aspx and http://www.xlparts.com/files/clinics/2014%20Houston%20Schedule%20Combined.pdf

September 25, 2014

Diagnosing the Top Toyota/Lexus Engine Performance Problems

Toyota engines and control systems have undergone numerous changes and their diagnostic procedures have changed right along with them. Proper interpretation of scan data PIDs and the use of bidirectional controls and other enhanced scan tool functions can speed your diagnosis on these engines. The goal of this class is to prepare you to diagnose common problems on these engine control systems in the shortest amount of time. During the class, case studies will be used to demonstrate

Continued on page 6

http://www.rowriter.com/Training


AUTOMOTIVE TRAINING CALENDAR Continued from page 5

efficient diagnostic methods. Pattern failures and common pitfalls will be covered that will help you to diagnose these vehicles quickly and accurately.

October 27, 2014

Diagnosing the Top GM Driveability Problems - Spanish

Este programa de capacitación de una noche esta lleno de pistas y procedimientos de diagnóstico incluyendo entrega de combustible, módulos de control de la bomba de gasolina, inyección de combustible incluyendo SIDI (inyección directa), controles de la mariposa, encendido, y controles de emisiones. Procedimientos de diagnóstico serán explicados a través de estudios del mundo real. Serán incluidas ambas en la clase y en el libro varias técnicas y pistas desarrolladas en el campo de batalla.

November 12, 2014

Diagnosing Vehicle Electronics Problems

Today's vehicles contain a complex mix of sensors, actuators, and control modules to perform most functions. Raising a window can involve a switch module, door module, and body control module in addition to the motor

that does the work. A test light can only go so far in diagnosing these circuits and jumper wires can spell disaster if used incorrectly. The goal of this class is to prepare you to diagnose and repair problems in body, chassis, HVAC, and powertrain control systems, as well as the data bus which connects them. Case studies will be used to demonstrate techniques you can use to reduce the time spent on diagnosis.

BG Products, is committed toBG Products, is committed to

maintaining vehicles through maintaining vehicles through

high quality automotivehigh quality automotive

maintenance services.maintenance services.

BG Products, is committed to

maintaining vehicles through

high quality automotive

maintenance services.

We will differentiate ourselves by providing the highestWe will differentiate ourselves by providing the highest

quality products, ensuring outstanding service and resultsquality products, ensuring outstanding service and results

-oriented training, and in continually bringing new, -oriented training, and in continually bringing new,

customer-driven technologies and service solutions tocustomer-driven technologies and service solutions to

the market to help our customers succeed.the market to help our customers succeed.

We will differentiate ourselves by providing the highest

quality products, ensuring outstanding service and results

-oriented training, and in continually bringing new,

customer-driven technologies and service solutions to

the market to help our customers succeed.

BG’s high quality products andBG’s high quality products and

services are backed by the services are backed by the

industry leading Lifetime BGindustry leading Lifetime BG

Protection Plan.Protection Plan.

BG’s high quality products and

services are backed by the

industry leading Lifetime BG

Protection Plan.

Dan ButlerDan Butler

BG Products, Equipment, and ConsultingBG Products, Equipment, and Consulting

LSI of TexasLSI of Texas

8703 Fallbrook Drive8703 Fallbrook Drive

Houston, TX 77064Houston, TX 77064

Dan Butler

BG Products, Equipment, and Consulting

LSI of Texas

8703 Fallbrook Drive

Houston, TX 77064

Cell: 832-247-5127 Fax: 405-506-1295Cell: 832-247-5127 Fax: 405-506-1295

Toll Free: 1-800-580-0024Toll Free: 1-800-580-0024

Cell: 832-247-5127 Fax: 405-506-1295

Toll Free: 1-800-580-0024

Donated and created by KUKUI

Check out the new ASA Houston Webiste

www.asahoustontexas.com

New shop locator function that can help motorists find your shop!

http://www.asahoustontexas.com

http://www.asahoustontexas.com


MAJOR OFFENDERS DIVISIONENVIRONMENTAL INVESTIGATIONS UNIT

PRESENTS

A FREE ENVIRONMENTAL EDUCATIONAL SEMINAR

September 24, 2014

Space is limited; please RSVP as soon as possible, this FREE education can save you money!

The FREE seminar will be held at The City of Houston, Third Ward Multi-Service Center – 3611 Ennis, Houston

Wednesday, September 24, 2014 8:00am – 2:00pm

All attendees will receive a certificate and those needing CEU hrs. will receive 5 credits.

TEXAS WATER CODE, 7.145

The Texas Water Code states that a person commits an offense if the person intentionally or knowingly discharges or

allows the discharge of a waste or pollutant, into or adjacent to water in the state that causes or threatens to cause water pollution, unless the water or pollutant is discharged in strict compliance with all required permits or other authorization. Texas courts have ruled waters of the state to include drainage ditches, sewer systems, and natural rainwater run-off pathways.

This seminar is designed to make you aware of all of the Texas Environmental laws and local regulations so you as business owners/operators/employees can make appropriate decisions to keep your business legal and out of The Texas Criminal Courts.

he Houston Police Department's Environmental TInvestigations Unit is conducting and has conducted hundreds of investigations over the past 20 years of

companies intentionally and unintentionally, polluting TEXAS waterways.

These criminal investigations have resulted in criminal charges, both Misdemeanor & Felonies filed on companies & individuals resulting in fines and incarceration in TEXAS jails.

Jail time for environmental crimes range from 6 months to 10 years and fines can range up to $500,000.00.

The Houston Police Department offers this training to help you better understand State & Federal environmental laws to help protect yourself & the State of Texas natural resources.

This environmental seminar is FREE to the public & businesses, whether located in the City of Houston or not. As the laws discussed are State and Federal laws which apply equally across the State of Texas.

See the Automotive Training Calendar, page 6, for more information

Name of Company:____________________________________________________________________________

Address: ______________________________________ City: ________________ State: ____ Zip: ___________

Name of Attendee: ________________________________________ Phone No.: _________________________

Email: _______________________________________________________________________________________

FILL OUT FORM for each person attending and FAX to 832-394-0780

or EMAIL THE INFORMATION TO [email protected]


Page 9

1127 West 34th Street

ASA Houston's 2014-2015 Directory

NOW AVAILABLE

Be sure to pick up your copy at the monthly

meetings.

Thank you ASA for the opportunity to work on the Shop Talk newsletter. It is a pleasure

to be associated with your organization. The income gained

from this work enables me to spend time in my ministry work

around the globe.

Please let me know if I can be of service to your business with

graphic design services.

Dan [email protected]

THANKS TO ASA

As small business owners we have to wear a lot of hats and master many skills. One of them has to be the ability to see the “big picture” of the world around us. Unfortunately that includes politics and how changes in political philosophy will affect our bottom line.

The November 4th General Election is just around the corner. Almost every major State wide office is up for election including all of the State House members and 1/3 of the State Senators.

We encourage all of our members to get to know the candidates, offer support and donate at least some small amount to campaigns in their neighborhood. House members are the easiest to access and will listen to their constituents. While we may feel powerless to influence legislation the irony is that we, as voters, hold the real power.

Over the last few legislative sessions ASA has proved that we can influence decisions at the State level. It would be easier if all of our members would get out and vote for men and women who support small business.

Just as we invest in training and equipment, participate in the community and donate to local groups for the long term good of our business we should make sound choices in our political leaders.

Remember to vote November 4th!


Page 8

YOUR BUSINESS IS BIGGER THAN YOUR FOUR WALLS

A+ Transmissions Corp, Office (*)Dennis [email protected]

AAA TexasSteve van [email protected]

Admiral Linen UniformBarry [email protected]

A-Line Auto PartsBobby Fulmer, Sterling [email protected]@arnoldoil.com

Automotive Training Institute (*)Jim [email protected]

BAP-GEONTim Nuber713-227-1544 [email protected]

BG ProductsLubrication SpecialistDan [email protected]

CarQuest Auto PartsDavid Lara [email protected]

Chastang FordJimmy [email protected]

Christian Brothers (*)David [email protected]

Dependable Payment ProcessingMallika [email protected]

Great American Business ProductsJulie [email protected]

HCC - Automotive TechnologyMichael [email protected]

J.A.M. DistributingMyrl [email protected]

Jasper Engines & Transmissions (*)Ed Nesbitt [email protected]

KukuiTodd [email protected]

M&D (Magneto & Diesel)Engine Parts-Fuel Injection-TurbochargersJim [email protected]

Main Auto PartsTyler [email protected]

Matrix LubricantsRussell [email protected]

Meadowbrook Insurance (*)Dan [email protected]

Mitchell 1(*)Monnie [email protected]

MotorAge Training/Advanstar Communications (*)James Hwang(310) [email protected]

MTF EquipmentJim [email protected]

NAPA Auto PartsPeter [email protected]

National TransmissionRudy [email protected]

Omega Transactions CorporationKevin Burke, Bruce [email protected]

O'Reilly Auto PartsJeremy Reimer, Ken [email protected]@sbcglobal.net

Performance Radiator (*)Amie Alvarado, Joe [email protected]

SafeguardMike Ratchford281-537-8074 [email protected]

San Jacinto CollegeMark Deschner [email protected]

Shop Management ServicesScooter [email protected]

TransAct Merchant Solutions, Inc.Joe [email protected]

Wahlberg-McCreary, Inc.Al Lindell, Randy Harlan, Rick [email protected]

XL PartsMike [email protected]

Zurich Insurance (*)Woody [email protected]

(*) National Members


Houston ASA Associate MembersContact your local ASA Houston Associate members for products and services.

Ask about ASA Member only discounts available from these Associate Members.

mailto:[email protected]




































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