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Page 1: As Fujitsu moves boldly into the next era, we Malaysia Menu... · 2017-09-25 · As Fujitsu moves boldly into the next era, we reaffirm our commitment to customers with a bold, new
Page 2: As Fujitsu moves boldly into the next era, we Malaysia Menu... · 2017-09-25 · As Fujitsu moves boldly into the next era, we reaffirm our commitment to customers with a bold, new

As Fujitsu moves boldly into the next era, we reaffirm our commitment to customers with a bold, new look and brand promise of “shaping tomorrow with you”. A promise that articulates the importance Fujitsu places on working with its customers to contribute to their success, building long-term partnerships, and harnessing the power of information and communications technology to enable people to expand their possibilities.

Our attributes are ambitious, responsive and genuine; and as we push the boundaries to ensure a prosperous future for all, we are ‘shaping tomorrow with you’.

Page 3: As Fujitsu moves boldly into the next era, we Malaysia Menu... · 2017-09-25 · As Fujitsu moves boldly into the next era, we reaffirm our commitment to customers with a bold, new

About Fujitsu Global Fujitsu is a leading provider of end-to-end ICT-based business solutions for the global marketplace. With more than 170,000 employees supporting customers in over 100 countries, Fujitsu combines a worldwide corps of systems and services experts with highly reliable computing and communications products and advanced microelectronics to deliver added value to customers. Fujitsu Limited is headquartered in Tokyo.

Did You Know?• Fujitsu is the world's third* largest IT services provider and No.1 in Japan and Asia

• Fujitsu is among the world's top five providers of servers

• Fujitsu customers include nearly half the Fortune Global 500

• Fujitsu innovations have garnered over 34,000 patents

• Fujitsu is included in the Dow Jones Sustainability Indexes

About Fujitsu in Southeast AsiaFujitsu has been present in Southeast Asia since 1973 and has over 2,500 employees throughout Singapore, Malaysia, Thailand, Indonesia, Vietnam and the Philippines, with more than 3,000 customers in the region, and over 1,500 that are Japanese companies.

Did You Know?• Fujitsu has five data centres in Asia, with three in Singapore and two in Thailand

• Fujitsu’s key offerings in Southeast Asia include: - Infrastructure Integration Services - Application Services - Network Services - Managed Services - Platform Products - Financial Services

• Fujitsu regularly conducts surveys globally and locally to better understand the needs of our customers and the industry

• With access to an Institute of High Performance Computing (IHPC) Lab in Singapore, the fastest supercomputer in Southeast Asia and PalmVein authentication technology, Fujitsu is poised to respond to our customers’ needs with the best-in-class applications and solutions

Source: *Gartner, "Market Share: IT Services, 2011" 9 April 2012

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Fujitsu’s integrated suite of infrastructure services addresses the entire IT value chain from processes to infrastructures. Cutting across data centre, networking and end-user services, Fujitsu delivers high reliability that enable businesses to respond quickly to changing business needs, while keeping costs manageable. Fujitsu goes beyond the role of being just a vendor but also ensuring that our customers optimise their infrastructure investment. We achieve this by assessing and evaluating our customers’ operations and recommending the best possible optimisation, helping them simplify and extend the use of both their existing and future technology assets.

Did You Know?• Fujitsu’s Infrastructure Integration Services covers the entire IT life cycle: - Planning: Consulting, design and solutions validation - Implementation: Procuring equipment, deployment, installation and user training - Operations: Problem solving, support, monitoring, maintenance and general management - Migration: Controlling changes, moves, upgrades or secure disposal

• From solution innovation and flexibility to implementation and ongoing management, Fujitsu provides a single point of contact to facilitate cloud consulting services, centralised service management, billing and management reporting, simplifying the management of IT infrastructure

• Fujitsu’s proven processes, management infrastructure and methodologies maximises business agility and deliver tangible results

Services & Solutions

InfrastructureOperationExcellence

InfrastructureOptimisation

InformationResiliency

Security &Compliance

InfrastructureIntegrationServices

ITIL / ITSMConsultancy &Implementation

Business ServicesManagement (BSM)Consultancy

IT Asset Management

Project & PortfolioManagement

Services PerformanceManagement Service

InfrastructureOptimisationConsultancy

Consolidation& Virtualisation

System Migration

Infra Relocation

Storage Consultancy& Implementation

InformationLife CycleManagement

Point-in-timeRecovery

High AvailabilityClustering

Security & ComplianceConsultancy

Risk & VulnerabilityAssessment

Proactive LogManagement(SIEM)

Data LeakagePrevention

InformationProtection

Identity Life CycleManagement

Page 5: As Fujitsu moves boldly into the next era, we Malaysia Menu... · 2017-09-25 · As Fujitsu moves boldly into the next era, we reaffirm our commitment to customers with a bold, new

As one of the market leaders in business applications, Fujitsu delivers mission-critical business applications worldwide, with clients in the world's 50 largest corporations. Fujitsu designs business applications that evolve with the business; improving and optimising present applications and at the same time adapting them for future needs. By understanding specific industry needs, Fujitsu has become a key developer of solutions in several industries like automotive, manufacturing, financial services institutions, government and telecommunications, and with a special focus on Japanese Originated Companies.

Did You Know?• Fujitsu provides a ‘One Stop Service for SAP Total Solutions’ comprising consulting services, implementation and support, data centres and the new offering for optimising the SAP hardware environment – SAP Infrastructure as a Service (IaaS). The partnership with SAP allows a robust implementation methodology that covers all aspects of business transformation from Change Management, Business Process Design, and SAP implementation in line with SAP’s ASAP methodology

• In Asia Pacific, Fujitsu has a long heritage and presence as a top SAP Services Provider and Channel Partner with over 15 years of references in supporting customers’ lifecycle with SAP and has a SAP and ITIL Certified Global SAP Support Centre in Manila

• As one of salesforce.com's global partners, Fujitsu has in-depth experience in integrating Salesforce CRM and the Force.com platform with existing applications across all global locations, as well as develop new solutions that let customers take advantage of the efficiencies of the salesforce.com cloud and roll these solutions out on a global scale

• Fujitsu offers customers the option of proven business contents (i.e., Glovia’s Order Management suites) and bespoke applications on Salesforce.com platform, as well as bundling of its existing global business contents for local implementation

• PRO-NES, an ERP Package developed by Fujitsu, provides proven industry templates for manufacturers within industries such as coil, chemical, and food processing. Additionally, Fujitsu’s PRO-NES All-In-One offering comes with business content template, software license, and hardware for small medium enterprises (SMEs) seeking rapid systems implementation for new operations

• Fujitsu provides business-to-customer, business-to-business, and business-focused web-based applications in addition to retail e-mall and e-shopping solutions to retail customers, and e-banking solutions to financial services institutions

• Fujitsu also provides XWAND solution to companies that need to comply to the XBRL standard. This solution encompasses building taxonomy and XBRL systems implementation. Fujitsu also provides total solutions covering data warehouse and Business Analytic solutions combined with XBRL solution

Application Services

ERP – SAP, Oracle, Glovia

Salesforce.com

Customer RelationshipManagement

Business Intelligence

Information Management

Process Management

ApplicationModernisation

Development& Integration

Sales Cloud

Order Cloud

Service Cloud

Custom Cloud

Production Support

Maintenance &Enhancement

ApplicationsServices

EnterpriseApplications

ApplicationTransformation

Applicationas a Service

ApplicationManagement

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NetworkServices

With over four decades of experience in providing networking and communications technology, solutions and services to the Telco industry, Fujitsu is transforming the value and definition of the Network by expanding and integrating the best of breed telecommunications, optimisation, security, collaboration, mobility, tracking, IT operations management and computing platforms from world-class vendors. Fujitsu’s dynamic and flexible approach provides the Company with an advantage to tailor commercial and financial options that meet customers’ business objectives beyond the traditional focus areas such as applications delivery, data centre consolidation, unified communications, resiliency and security. Service excellence is a key performance indicator that has led to the success of Fujitsu’s Network Services within the region. Fujitsu’s processes in operations and support to client organisations are aligned to the ITIL service management framework and benchmarked against industry best practices.

Did You Know?• From local troubleshooting to remote fixing, performance monitoring and consulting, Fujitsu Network Services serves companies of every size around the world

• Network Services options include performance measurement and monitoring, remote diagnosis of equipment and service, secure site assistance and cable repairs

• With expertise and experience in virtualised computing, mobility and collaboration, as well as the ability to build business workflow and industry applications, Fujitsu delivers productivity with a competitive edge

• Fujitsu co-developed the IOS XR operating system with Cisco for next-generation carrier class routers

• Fujitsu was among the first companies to achieve TL-9000 Quality Manufacturer status in year 2000

Services & Solutions

Healthcare application

Bespoke Workflow/RFID Suite

Manufacturing shopfloor

Building InformationManagement Systems

Development& Integration

Voice & Video

Mobility

UnifiedMessaging

Optical Solutions

Network Security

IntegratedAppliances

UnifiedCommunications

ApplicationPrioritisation

Telco Suite Security Suite /Network Audit

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Fujitsu partners with customers to develop business and operating models that enhance the value of IT to businesses. As our customers’ needs continue to evolve and change, Fujitsu collaborates with client organisations to help increase operational efficiency within challenging business environments. Fujitsu offers IT outsourcing services that leverage global innovations and best-of-breed infrastructure solutions to help reduce risk, complexity and costs to customers. In addition, Fujitsu provides end-to-end management of contracted service providers and vendors (both globally and locally) and enhances the coordination of these with value-added services such as evaluation, control and accountability.

Did You Know?• Fujitsu’s Managed Services established its stronghold in Singapore in 2003 and within a year, expanded throughout the Asia Pacific region to achieve a 35% financial growth year on year

• Fujitsu has 85 data centres globally – 53 data centres in Japan and 32 outside Japan with nine data centres across the region in Australia, Hong Kong, Japan, Singapore and Thailand

• There are two data centres in Singapore – with one being one of the top five data centres of Fujitsu

Services & Solutions

ManagedServices

Remote ServerMonitoring

Remote InfrastructureManagement

1st, 2nd and 3rdLevel Support

Incident andProblemManagement

Change andIncidentManagement

Capacity andPerformanceManagement

NOC & RIM

Servers HostingServices

Finger Assistanceand Tape BackupManagement

DC Consulting(Build, Design Efficiency Studyand Consulting)

2N Full Redundancyas well as usingEco-FriendlySubstances for theOn-Site FireSuppressionSystem

DatacenterManaged Services

Onsite DesktopSupport

Desktop Break-Fix

Hardware FaultDiagnosis

VendorManagement

IMACD– InstallMove Add Changeand Deploy

ContinuousServiceManagement

DesktopManagement

Call ManagementSystem

Single Point ofContact

EscalationManagement

1st Level Incidentand Service RequestResolution

2nd Level DesktopRemote ControlAssist Capabilities

VendorManagement

Service Desk

• Fujitsu’s Kuala Lumpur Global Delivery Centre (GDC-KL) has its operations within the hub of Malaysia’s capital city, Kuala Lumpur. The centre houses up to 150 seats per shift cycle, equipped with leading edge network technology and 24/7 support availability.

• GDC-KL is geared with multi-lingual proficiencies, technical capabilities and a 24/7-365/366 days facility that supports customers worldwide.

• GDC-KL drives to provide top quality IT Service Desk and Call Management services both as stand-alone services, and as the front end of a range of IT Infrastructure management and support services. Customers of our Service Desk are global brand names from various industries such as Oil & Gas, Retail, Financial Services, Pharmaceutical, Manufacturing, amongst others.

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Fujitsu’s platform products are helping businesses across industries sustain a competitive edge by reducing power demands and cooling costs through virtualisation and other smart technologies that help optimise infrastructure. Fujitsu’s green solutions are helping customers across the globe make a positive impact on the planet while staying competitive.

Did You Know?• Fujitsu has a joint R&D collaboration with A*STAR in Singapore to develop advanced applications technologies for the next generation of scientific computing

• Fujitsu PRIMERGY servers sport the latest Intel® Xeon® processor, which accelerates performance and saves energy

• Fujitsu’s flexible custom supply model and our build-to-order process ensures that only fully built and pre-tested solutions are shipped to customers

• Fujitsu PRIMERGY servers’ efficiency lays the foundation for Dynamic Infrastructures and the best-in-class process solutions from Fujitsu like FlexFrame, ETERNUS CS, x10sure and RCVE

• Fujitsu ETERNUS storage systems offer outstanding performances by combining fast connections, huge caches and a range of disk performances with market-leading online storage capacity

• Fujitsu ETERNUS storage’s drive spin-down is among the most energy-efficient storage systems in its class

Front EndDevices

Front EndSystems

Middleware Backend ServerInfrastructure

Backend StorageInfrastructure

Zero Client

Personal Computers

Point of Sales

PalmSecure

Workstations

Tower Servers

Rack Servers

Scanners

Blade ServersEnterpriseManagement

ResourceManagement

StorageManagement

High-End EnterpriseClass Servers

Cloud Computing

UNIX Servers

Disk Storage Systems

Tape Systems

Virtual TapeAppliances

SAN Switches

• Centric Manager• Operation Manager• Service Quality Control

• Desktop Patrol• Desktop Keeper

• Resource Orchestrator Cloud Edition (ROCE)• Resource Orchestrator Virtual Edition (ROVE)

• SF Express• SF Storage Cruiser• SF AdvancedCopy Manager

PlatformProducts

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Fujitsu Financial Services offers a complete portfolio of financial solutions enabling the planning, transitioning, acquiring, managing, and retiring of your dynamic IT infrastructure. We can transition fixed costs into variable costs, thereby allowing you to conserve your capital. Our strong global presence allows us to provide financial solutions in all key international markets through our presence in over 50 countries. We cooperate with select leading global IT financing partners to offer custom solutions based on customer, local, and regional requirements.

Did You Know?• Leasing enables you to acquire tomorrow’s technology today

• Leasing improves business agility and flexibility

• Leasing allows the use of cutting edge technology

• Leasing finances all IT associated costs – hardware, software, services

• Leasing removes the burden of equipment disposal

Products, Solutions & OptionsFujitsu Financial Services offers a comprehensive range of innovative and competitive financing solutions tailor-made to suit individual business requirements for acquiring leading Dynamic IT solutions.

Remktg9-36

Months

FinServ12-60

Months12-60

Months &Refresh

FinServ&

Remktg

Trade-Ins&

Buybacks

Remarketed&

RefurbishedEquipment

StructuredFinancing-------------Deferred

Payments

FinanceLease

-------------Operating

Lease-------------

TechRefresh

-------------International

MasterLease

DynamicCapacity

-------------Price Per

Seat-------------Migration/

Consolidation

ManagedServices

-------------Budget

Optimisation-------------

LeasePortfolio

Management

Remktg FinServ FinServ12-60

Months

Powered by Financial ServicesPowered by Remarketing

FujitsuFinancialServices

Page 10: As Fujitsu moves boldly into the next era, we Malaysia Menu... · 2017-09-25 · As Fujitsu moves boldly into the next era, we reaffirm our commitment to customers with a bold, new

Enab

lem

ent

& C

onne

ctiv

ity S

ervi

ces

Managem

entServices

Fujitsu’s cloud computing services is built on a service oriented platform and will encompass Infrastructure as a Service, Application as a Service, Activity as a Service and Content as a Service. Fujitsu is also developing a standardised cloud assessment and consulting services. A total US$1.1 billion will be invested towards delivering a globally standardised cloud service, the training of 5,000 specialists, and the development of data centres outside of Japan such as Australia, Germany, Singapore, the United Kingdom, and the United States of America.

Did You Know?• Fujitsu launched its Global Cloud Platform, SAP IaaS and Cloud Professional Services for ASEAN in June 2011 to meet customer demands for end-to-end cloud services

• In June 2012, Fujitsu announced the availability of IT Management as a Service (ITMaaS) with the addition of Nimsoft monitoring and service desk solutions to its Global Cloud Platform

• Fujitsu’s SAP IaaS (Infrastructure as a Service) is a complete service offering that encompasses infrastructure, data centre and SAP infrastructure services and is designed for SAP customers who want to focus on their core business and let external experts manage their SAP infrastructures. SAP customers can look forward to cost savings of 30% or more, while ensuring that service levels are met for their mission critical requirements across all aspects of their SAP landscape

• A new worldwide cloud computing partnership with Microsoft Corp. enables the deployment of Windows Azure platform appliance in Fujitsu data centres

• Fujitsu is able to help large and medium-sized businesses migrate their largest and most complex ICT environments to integrate with any mode of the cloud consumption model, with minimal disruption and maximum security

• Fujitsu’s cloud computing is based on a “pay as you use” framework and has been tested in areas such as agriculture and healthcare

CloudComputing

Fujitsu Cloud

Cloud Solutions

Cloud Infrastructure

Cloud Services

Intelligent Society Cloud Solutions

Cloud Enabling Technology

PrivateCloud

Platform

LocalCloud

Platform

GlobalCloud

Platform

Global CloudPlatform/A5

(Azure)

PublicCloud

Partnership

Business Process as a Service

Software as a Service

Platform as a Service

Infrastructure as a Service

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For more information, please contact us at:

Fujitsu’s Global Network

NORTH PACIFICOCEAN

SOUTH PACIFICOCEAN

SOUTH ATLANTICOCEAN

INDIANOCEAN

NORTH PACIFICOCEAN

ARCTIC OCEANARCTIC OCEANGREENLAND

SEA

South America

Caribbean

Greenland

Iceland

UnitedKingdom

Spain

Africa

MadagascarIndonesia

AustraliaNew Zealand

Philippines

Japan

India

China

RussiaFinland

SwedenNorway

SaudiArabia

EuropeFrance

North AmericaUnited States

Canada

MalaysiaSingapore

VietnamThailand

Country / Regional Sites• Australia • Austria • Belgium • Brazil • Canada • Caribbean • China • Denmark • Estonia • Finland • France • Germany• Hong Kong • India • Indonesia • Ireland • Italy • Japan(HQ) • Korea • Luxembourg • Malaysia • Netherlands • New Zealand• Philippines • Poland • Portugal • Singapore • South Africa • Spain • Sweden • Switzerland • Taiwan • Thailand • UK • USA• Vietnam • EMEA

Fujitsu (Malaysia) Sdn. Bhd.Cyberjaya OfficeLevel 1 & 2, 3505, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia.Tel: +603 8318 3700 Fax: +603 8318 8700 URL: my.fujitsu.com

Connect with Fujitsu Malaysia at: http://www.facebook.com/FujitsuMalaysia https://twitter.com/FujitsuMalaysia

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my.fujitsu.com