arun khatri generic resume march 2015

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Arun Khatri 4 Limekiln Court, Andover, NJ 07821 Home: 571-267-7094, Work: 703-833-6486, Cell: 908-914-5935 E-Mail: [email protected] SUMMARY: . Over 30 years IT professional with long track record for delivering operational excellence through process improvement, people development, excellent customer service and building partnerships across teams. Professional ties with providers including Data, Software and Hardware. Build partnerships with cross-functional team, business users, vendors, legal, IT, etc. Professional Individual with strong leadership and management skills. EXPERTISE: Project Manager, Program Manager, Procurement, Vendor Relationship, Vendor Management, Vendor Governance, Contract Management, Market Data Management, Data Management, Data Governance, Data Center Management, Audit Control, Compliance, Business Analyst, Changed Control, Financial Control, Cost Control, Trading Floor Liaison, Application Support, Business Contingence and Disaster Recovery with deep knowledge in UNIX, LINIX, Red Hat, Solaris, SQL, Network design, WAN LAN (Design, Installation and Maintenance), TCP/IP, Cisco Routers, Windows, Office, Access, Project Management, Trading floor applications, FIX protocol, Mainframe, Blade, etc. Product Knowledge: Bloomberg, Bloomberg Data License, Reuters Eikon, RMDS, Reuters DataScope, Reuters LPC, INTEX, Markit Partners, FactSet, MSCI, Moody’s, Moody’s Ratings, S&P, S&P Capital IQ, S&P Obligor, S&P Crosswalk, S&P Ratings Xpress, S&P CUSIP, TradeWeb, YieldBook, , SuperDerivatives, Bear Stearns, Lehman Point, IDC, Statpro, , Fitch, Charles River, Murex, Pricings System, Credit Sync, BlackRock, BlackRock Aladdin, Charles River, CAMRA, Eagle PACE, Advent Geneva, Murex, Pricings System, State Street, Business Edge, Microsoft, Adobe, Hummingbird, .Net, Accuate, Developer kit, Oracle, Polaris, Sungard, Tibco Spotfire, Verizon, IBM, Accenture, Yardi, Siebel, Satuit, IntraLinks, EMC, etc. INDUSTRIES: Insurance, Banking, Brokerage, Mortgage and Investment supporting IT, Capital Market, Fixed Income, Equities, Foreign Exchange, Structure Finance, Derivatives, Real-Estate, Commodities, Money Market, Portfolio Management, Middle Office, Back Office, Research, Pricing valuation and Risk Management ACCOMPLISHMENT: Project lead member to evaluate the design to build new trading floor. Maintain solid relationship with IT, Business, vendors, etc. Control vendors spend resulting in reduction of cost for over $1M each year through contract negotiation, inventory control, product replacement and redundant product decommission. Improve system design, system control and system efficiency. Accommodate firms with need of space and systems in Disaster Recovery event.

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Page 1: Arun Khatri Generic Resume March 2015

Arun Khatri4 Limekiln Court, Andover, NJ 07821Home: 571-267-7094, Work: 703-833-6486, Cell: 908-914-5935E-Mail: [email protected]

SUMMARY:. Over 30 years IT professional with long track record for delivering operational excellence through process improvement, people development, excellent customer service and building partnerships across teams. Professional ties with providers including Data, Software and Hardware. Build partnerships with cross-functional team, business users, vendors, legal, IT, etc. Professional Individual with strong leadership and management skills.

EXPERTISE: Project Manager, Program Manager, Procurement, Vendor Relationship, Vendor Management, Vendor Governance, Contract Management, Market Data Management, Data Management, Data Governance, Data Center Management, Audit Control, Compliance, Business Analyst, Changed Control, Financial Control, Cost Control, Trading Floor Liaison, Application Support, Business Contingence and Disaster Recovery with deep knowledge in UNIX, LINIX, Red Hat, Solaris, SQL, Network design, WAN LAN (Design, Installation and Maintenance), TCP/IP, Cisco Routers, Windows, Office, Access, Project Management, Trading floor applications, FIX protocol, Mainframe, Blade, etc.

Product Knowledge: Bloomberg, Bloomberg Data License, Reuters Eikon, RMDS, Reuters DataScope, Reuters LPC, INTEX, Markit Partners, FactSet, MSCI, Moody’s, Moody’s Ratings, S&P, S&P Capital IQ, S&P Obligor, S&P Crosswalk, S&P Ratings Xpress, S&P CUSIP, TradeWeb, YieldBook, , SuperDerivatives, Bear Stearns, Lehman Point, IDC, Statpro, , Fitch, Charles River, Murex, Pricings System, Credit Sync, BlackRock, BlackRock Aladdin, Charles River, CAMRA, Eagle PACE, Advent Geneva, Murex, Pricings System, State Street, Business Edge, Microsoft, Adobe, Hummingbird, .Net, Accuate, Developer kit, Oracle, Polaris, Sungard, Tibco Spotfire, Verizon, IBM, Accenture, Yardi, Siebel, Satuit, IntraLinks, EMC, etc.

INDUSTRIES: Insurance, Banking, Brokerage, Mortgage and Investment supporting IT, Capital Market, Fixed Income, Equities, Foreign Exchange, Structure Finance, Derivatives, Real-Estate, Commodities, Money Market, Portfolio Management, Middle Office, Back Office, Research, Pricing valuation and Risk Management

ACCOMPLISHMENT: Project lead member to evaluate the design to build new trading floor. Maintain solid relationship with IT, Business, vendors, etc. Control vendors spend resulting in reduction of cost for over $1M each year through contract negotiation, inventory control, product replacement and redundant product decommission. Improve system design, system control and system efficiency. Accommodate firms with need of space and systems in Disaster Recovery event.

EDUCATION: Master’s Degree, Liberal Arts (Economics and Finance), Delhi University, New Delhi, India.

PROFESSIONAL EXPERIENCEFannie Mae, Herndon, VA January 2014 – CurrentProcurement Data Specialist Negotiate on a global enterprise level for data and software including 3rd party exchange, hardware, products and services based on business requirements and determine contract terms, conditions to leverage providers for cost efficiency with business and senior management to recommend, implement deal strategy involving the vendor, Risk Management, Business and the legal team where necessary and provide guidance to the business.

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Provide vendor bids, requests, and selections include evaluating vendor productivity, efficiency, business conflicts and overall financial stability, establish core vendor management processes. Manage the Vendor Management process including contract management, users access, on boarding new vendor, production issues, testing, audit, compliance and review legal terms, etc.. Manage all data contracts, create SOW, Work Order and review the Task Order Management. Manage the Fannie Mae demand management by providing the full support in reallocating the service license, ordering the new license and monitoring of removal and swaps of the existing user license for all data service applications. Project Manage the evaluation of data management tool along with setting up a process for demand management control process with finance, data management, procurement, market data team, etc. Project Manage the understanding of data vendor service policy and process with the business groups. Project Managed the coordination of the RFP process with Business and IT to create the Business Event Framework Process Outsourcing (BPO) to scope, pricing models utilized, performance measurements including setting service standards, KPI’s and SLA. Project Manage the privacy single security with the business group for the research of Commercial Use of GSE MBS & PC Disclosure Data. Ensure the development and integration of vendor management tools, templates, methods and processes. Participate in vendor benchmarking, provide market insight based on research and known industry data. Advised of a project management opportunity of implementation of a data management solution tool to business and management which could help in defining the current service received by each vendor. Meet regularly with Finance team to analysis the annual spend and advise the creation of the budget, accruals with projection of annual increase. Work closely with finance team to provide the license usage report by user to allocate cost internally to those users. Professional Data expert within the Sourcing & Vendor Management Department, to drive supply-side initiatives, projects related to Business Process category as well as manage other key initiatives that arise in the wider business process arenas. Develop credibility and operate as a subject matter expert and internal consultant and become the first point of contact for the business stakeholders in respect of vendors and related sourcing. Manage all market, reference, data vendors for all directives, initiatives, production issues, new products, training opportunities, and user demos along liaison between vendors in all part of the business support. Manage the data demand management support for provisioning license, reallocation and contract swap. Manage and review all the Data contract to insure of the terms and language compiles with the firm policy. Work closely with External Data Acquisition Management team to insure of redundant and the service compiles with the subscription. Work closely with all the Fannie Mae groups to ensure them of strong understanding of FannieMae Operations and Vendor Compliance & Governance and participate in Fannie Mae SDLC process. Advice Fannie Mae user group of vendor compliance policy by not redistribution the data, ID sharing, etc. Establish effective and cooperative alliances externally with key vendors and manage directly the vendor relationships from a commercial perspective. Influencing, collaboration and relationship-building skills both internally with key stakeholders and externally with vendors.

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Consult and guide Vendor Delegates and Relationship Managers through the vendor lifecycle process. Maintain partnerships across Asset Management to ensure active and early participation in vendor matters. Ensure appropriate due diligence is completed following company standards before engaging with a provider. Support vendor monitoring processes are completed in line with the vendor engagement risk level.

New York Life Investments, Parsippany, NJ May 2009 – December 20132nd Vice President, IT Investments. Provide vendor governance training and execute testing and results documentation. Single-point-of contact for market, reference, data, assets, software license and hardware vendors for all directives, initiatives, billing issues, new products, services, training opportunities, and user demos along liaison between vendors in all part of the business support. Review, approve and manage the IT Service Level Agreements between business and the vendors, and recommend corrective actions for non-compliance for both internal IT and external vendors. Implemented a recurring quality review process with strategic vendors to ensure all contract terms and conditions, risks and issues are resolved. Support the development, enhancement, and management of the Asset Management Vendor Governance program and document Standard Operating Procedures as required. Manage the IT Risk Management (Overall Risk Evaluation) process to ensure the vendor risk evaluation compile with the firm policy. Also have the vendor information scanned by using the sniffer to capture all the data flow and then accepting or rejecting the risk upon the outcome along with assessing the vendor financial and who they conduct business with. Provide the guidelines of company compliance policy with awareness of aware of the data redistribution and user ID sharing violation for the vendor and internal users by education and providing the guidelines also evaluate the user risk of accessing the systems by creating the waivers. Work closely with Finance, Legal, Accounts Payable, Asset Management, Procurement/Purchasing, Risk, Compliance and the Product Platform owners to ensure the financial and risks are managed in the best interest of the company also work with internal audit group to ensure all the data and systems are protected. Re-certification users and applications access and enforced Certification of SOX controls. Review and verify SAS70 from vendor and provide recommendation it to Risk Management team. Manage user access, ensuring compliance with regulatory requirements regarding information access, security and privacy also maintain the security administration manual and security program and coordinate regulatory exams. Work with Risk Management team and the Vendor to review and document the overall IT Risk to review and compile with Overall Risk Evaluation if the vendor is ASP model review their security policy. Member of the board community to approve all the changes and user access to the system, internal and external systems. Manage the change control weekly management meeting to insure all the changes are input properly and are agreed by management, business and determine all the changes compiles with the firm policy before proving approval of the change to production Implement the change control process of product testing, desktop software, quality assurance, desktop data and quality assurance. Manage the testing or new change management tool Klapper to improve the change management process.

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Review the user access report and request the approval from the user manager to make sure if they should have the access along with assigning and maintaining VPN with secure card access for the users. Manage and confirm of the removal the access of the user when they are no longer with the firm. Planned and implemented product enhancements, software upgrades, data updates and work closely with Business to procure proper resources for current and future projects. Implement the change control process of product testing, desktop software, quality assurance, desktop data and quality assurance by building lab for testing new source, upgrade and update releases before rollouts. Work closely with Change Management and Risk Management to flag potential problems and alert Problem Management to isolate and identify outage and service interruptions and assuring the support along with manage servers, Cisco routers, modems, DSU’s and desktops along with application and OS, routers, desktop imaging and application deployment. Interface with all of the departments to gather the disaster recovery requirement and supported Disaster Recovery site with desktop and front office applications also develop and implement test plans to demonstrate the Business Continuity Plan meets its objectives and Audit’s requirements. Negotiate on global or enterprise level for data, software including 3rd party exchanges, hardware, products and services based on business requirements and determine contract terms, conditions to leverage providers for cost efficiency with business and senior management, implement deal strategy involving the vendor and the legal team where necessary and provide advice to the business on contract licensing issues. Provide all vendor bids, requests, and selections include evaluating vendor productivity, efficiency, business conflicts and overall financial stability, establish core vendor management processes in order to monitor and manage vendor compliance and performance, including change control and communication and ensure the development and integration of vendor management tools, templates, methods and processes also participate in vendor benchmarking and provide market insight based on research and known industry data. Manage SoftDollar relationship with brokers and the vendors along with manage and approve the SoftDollar invoices. Providing the budget for Soft and Hard Dollar to department heads. Maintain full data Inventory of the SoftDollar and hard dollar in FITS. Control data spend resulted in reduction through contract negotiation, inventory, product replacement and redundant product decommission and met regularly with senior management to distribute data usage reports on a monthly basis with financial trends, business risks and potential opportunities. Manage all the 3rd party data delivery to the firm and made sure of the data can be utilized as enterprise wide and advised the business of the service received by all the data services and reduce the redundant product. Manage and control the BlackRock relationship along with the Green Package data for the 3rd party service received via Aladdin application. Work closely with staff to minimizing cash payments, understanding the firm total data cost exposure and balance general ledgers each month to provide accrual along with create profit and loss statement. Provide system design, full process documentation, presentations, scorecard, data management overview and reports to management, system engineers, IT, financial team, internal audit, compliance and outside regulatory agencies. Planned and implemented product enhancements, software upgrades, data updates and work closely with Business to procure proper resources for current and future projects. Manage and control data delivery issues and data accuracy for internal systems. Cultivated deep knowledge of data products, data reference and software managed include real-time market data over proprietary platforms, indices, ratings

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agencies financial and economic databases data aggregators, News, analytical models and risk and performance tools, FTPs and all external research. Management Vendor Governance, collaboration with business Vendor Delegates and Relationship Managers on vendor risk assessment, due diligence and ongoing oversight and controls. Maintain partnerships across Asset Management to ensure active and early participation in vendor matters. Consult and guide Vendor Delegates and Relationship Managers through the vendor lifecycle process. Ensure appropriate due diligence is completed following Company standards before engaging with a provider.  Provide support in assessing vendor due diligence results and action plan development. Support vendor monitoring processes are completed in line with the vendor engagement risk level.

Metropolitan Life Insurance, Morristown, NJ November 2005 – December 2008IT Development Manager Management Vendor Governance, collaboration with business Vendor Delegates and Relationship Managers on vendor risk assessment, due diligence and ongoing oversight and controls. Project Team member to implement Eagle data warehouse project to validate and notify of errors in pricing from data vendors and to store the historical data as repository. Cultivated deep knowledge of data products, data reference and software managed include real-time data over proprietary platforms, indices, ratings agencies, financial and economic databases data aggregators, News, analytical models and risk and performance tools, FTPs and all external research. Manage all the 3rd party data delivery to the firm and made sure of the data can be utilized as enterprise wide and advised the business of the service received by all the data services and reduce the redundant product. Managed Data Center for all Date, backbone and provided Enterprise Solutions also conduct product research, competitive analysis, and cost benefit analysis on new and existing services. Provide the guidelines of company compliance policy to vendor and internal users by education and providing the guidelines also evaluate the user risk of accessing the systems by creating the waivers. Work closely with Finance, Legal, Accounts Payable, Asset Management, Procurement/Purchasing, Risk, Compliance and the Product Platform owners to ensure the financial and risks are managed in the best interest of the company also work with internal audit group to ensure all the data and systems are protected. Re-certification users and applications access and enforced certification of SOX controls. Review and verify SAS70 from vendor and provide recommendation it to Risk Management team. Manage user access, ensuring compliance with regulatory requirements regarding information access, security and privacy also maintain the security administration manual, security program and coordinate regulatory exams. Work with Risk Management team and the Vendor to review and document the overall IT Risk Management to review and compile with Overall Risk Evaluation and review ASP model security policy. Member of the board community to approve all the changes, user access to the internal and external systems and network drives. Manage the change control weekly management meeting to insure all the changes are input properly and are approved by management, business, determine all the changes compiles with the firm policy prior of rolling out the change to production.

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Manage and review the user access report and request the approval from the user manager to insure internal access along with monitor and assign the VPN access for the users. Manage and confirm of the removal of the user access when a termination report is sent from HR. Planned and implemented product enhancements, software upgrades, data updates and work closely with Business to procure proper resources for current and future projects. Implement the change control process of product testing, desktop software, quality assurance, desktop data and quality assurance by building lab for testing new source, upgrade and update releases before rollouts. Work closely with Change Management, Risk Management, support team, etc. to flag potential problems and alert Problem Management to isolate and identify outage and service interruptions. Interface with all of the departments to gather the disaster recovery requirement and support Disaster Recovery site with desktop and front office applications along develop and implement test plans to demonstrate the Business Continuity Plan meets its objectives and Audit’s requirements. Ensure appropriate due diligence is completed following Company standards before engaging with a provider action plan development. Support and ensure vendor monitoring processes completed in line with the vendor engagement risk level. Oversee and facilitate the vendor issues to resolution via identification of action plans to address performance gaps and control risks, in partnership with the business owners of third party relationships. Support the development, enhancement, and management of the Asset Management Vendor Governance program.  Document Standard Operating Procedures as required. Met regularly with senior management to distribute data spend usage reports on a monthly basis with financial trends, business risks and potential cost reduction opportunities resulted in cost reduction through contract negotiation, inventory control, product replacement, redundant product decommission. Worked closely with administration with the goal of minimizing cash payments, understanding the firm’s total data cost exposure, balance general ledgers, provide accruals along with create profit and loss statements. Provided system design, full process documentation, metrics, presentations, scorecard, data management overview and reports to management, system engineers, IT, financial team, internal audit, compliance and outside regulatory agencies. Single-point-of contact for all market, reference, data, software and hardware vendors for all directives, initiatives, billing issues, new products, services, support, training opportunities, and user demos. Member of Project Program Management Office (PMO) team to report all project activity budgets, provide project management support for Development and Maintenance projects, responsible for providing leadership in the areas of business interruption, process management, department communications, and program project management also supported managers for all budget and governance activities along with assists with performing regular detailed analysis of budget reports along with providing and adjusting earned value management (EVN) by comparing current project performance against the plans. Manage system development life cycle (SDLC) for involvement in information system development project, from initial feasibility study through maintenance of the completed application approval process to final implementation. Project managed the implementation of enterprise wide pandemic Avian Flu project plan and process by identifying and testing critical applications and identifying critical users. Project managed, implemented and tested the VPN login to office network from anywhere in the world and managed the remote access to office desktop also installed SoftPhone where a user can login from anywhere in the world and utilize

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the office phone by PBX access on Avaya phone Provide management design, planning and implementation of data-feed upgrades, removal and application rollouts also analyze and integrate new technologies with business functions to promote better strategic planning and deployment systems including auto-execution orders for derivatives, Structure Finance, FX, ETC. Gather business requirements, Build Project plan, Coordinated with vendors, Documented the implementation or changes, and implemented the changes for the clients. Manage application package push thru Marimba for all software, data and market data service. Project Managed the implementation of the FITS inventory control system, MMG Partner usage reporting system, RMDS to receive real time API data feed connected to Murex along with installation of RDF, p2p servers, DACS, etc. Managed order routing systems STP and with FIX protocol where the orders are input into Charles River (domestic and International) and distributed to accounting (Camra) and internal systems and managed all new and existing data feeds and upgrades also implementation of services in India, London and international countries by following international regulation and creating international entities. Member of SIFMA to receive alerts and alternatives in event of a disaster or pandemic Flu. Review, approve and manage the IT Service Level Agreements between business and vendors, consolidate metrics report on SLA performance and recommend corrective actions for non-compliance for both internal IT and external vendors to the business and management. Implemented a recurring quality review process with strategic vendors to ensure all contract terms and conditions are met, risks and issues are resolved. Manage, review and maintain all master service agreements (MSA), contracts and statements of work (SOW) and Non Discloser Agreement (NDA) to ensure that the terms and conditions represent standards and interests are adequately protected. Implement deal strategy involving the vendor and the legal team where necessary and provide advice to the business on contract licensing issues. Provide all vendor bids, requests, and selections include evaluating vendor productivity, efficiency, business conflicts and overall financial stability, establish core vendor management processes in order to monitor and manage vendor compliance and performance, including change control, communication, ensure the development, integration of vendor management tools, templates, methods and processes. Participate in vendor benchmarking and provide market insight base on research and known industry data. Adept at creating Request for Proposals (RFPs) and using the Ariba eSourcing module for electronic RFPs and monitor all the vendor contracts, obligations, invoicing terms and activities. Create presentations by thoughtful use of content information, graphics and design to update various management audiences and contribute at team meetings and, at times, present to different audiences, as appropriate and facilitate meeting. Order and maintain the inventory for assets Hardware, Desktops, Scanners, Printers, Servers, Hard Drivers, Memory, Software including Microsoft, Adobe, Hummingbird, .Net, Accuate, Developer kit, ETC.

Mizuho Corporate Bank, New York, NY (IT Consultant) May 2004 - July 2004Wey Technology, New York, NY (IT Consultant) August 2004 – April 2005Northern Trust Bank, New York, NY (IT Consultant) May 2005 – August 2005 Coordinated the Installation of trading Triton (ITG) system allowing traders to trade directly with destinations and fixed functionality of back office to balance and track end of day along with confirm the traders were recorded from ITG blotters and confirmations was met for End of day into back office system.

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Coordinate the upgrade of Banks worldwide system Eagle with testing of Charles Rives feeds, Importer, Exporter and reports along with Star Pace reconciliation in UAT and production environment for international group which tracks the balance and cash position for the Bank. Coordinate the installation of Trading Application Systems (Futroute, Bloomberg, Bridge workstations, TradeWeb, Charles River, Cash Sheets, ETC.) using Foxpro, Sybase, UNIX, FIX protocol and Exceed along with migrated users PC workstations to Windows XP with office XP with real-time excel links. Liaison between business units, vendors and IT group to insure the desks are provided with the necessary systems support 24/7 coverage and provided remote access for traders to their PC from home also install and support video switches to eliminate multiple screens and keyboards on trading floor clients at various cities. Upgraded PC’s from NT4 to windows2000 along with service packs, market data applications, anti-virus software releases for clients, disaster recovery PC’s by using SMS or Altiris and upgraded Infinity (Back Office system which capture trades, schedule the flows, calculate P&L) system to Windows 2000 platform. Gather business requirements, Build Project plan, Coordinated with vendors, Documented the implementation or changes, and implemented the changes for the clients also work closely with internal and vendor Audit group to resolve all audit issues. Interact with representatives during fact finding and proposal pricing justification and advise senior level managers in directing enterprise modernization project life cycle support by developing project plans.

HypoVerians Americas Bank, New York, NY December 2000 - April 2004IT Associate Director Function as the single-point-of contact for all market and reference data vendors for all directives, initiatives, billing issues, new products and services, training opportunities, user demos and investigate and resolve data and service quality issues and negotiated contracts for all data and market data feeds including 3rd party exchanges and desktop software based on business requirements also work with business and senior management to recommend, determine and implement deal strategy involving the vendor and provide advice to business on contract licensing issues and work with business to solidify requirements. Coordinate the upgrade of Murex MXG2000 system from UNIX to Windows 2000 platform with Java jre on the test desktop before implementing Murex MXG2000 also install Deal Tracker system using Reuters Dealing / EBS to print the trades to SQL server, Sybase, allowing the deal ticket to store on PC and routes the trades on back office Kondor system. Coordinate the upgrade of Front Office system (Kondor and Atlas Arena back Office systems to capture trades, schedule the flows calculate P&L) using exceed, Sybase, UNIX and foxpro and testing the feeds. Install and supported Bloomberg Trading system, configure to data warehouse to balance or view the end of day trades thru Atlas Arena (Intas) back office system and minimize the downtime and slowness of systems by upgrading the lines and routers by configure the routers for load balancing to increase the connection speed to make system stability and worked with network to create Active Directory and network group for Point 2 Point configuration. Eliminate gaps in data or charts by installing two Data Base Unit servers which allowed to store all the graphics in the Sybase database and built in house single source price system for filtering real time data to a single platform with the coordination of vendors, business unit and development team. Created Access database inventory system for management to track and maintain data inventory (Bloomberg, Reuters, exchanges, other data services, etc.) with the outcome of significant savings by replacing redundant services also met regularly with senior management to report on financial trends, business risks and potential opportunities, create and distribute data usage reports on a monthly basis

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along with controlled the data spend through contract negotiation, inventory control, product replacement and product decommission. Coordinate the installed and upgrade of front end platform Reuters Xtra3000 (Kobra and Power plus Pro), Reuters Dealing 3000 and managed real time Money Market Rates excel spreadsheet in 5 currencies allowing customer to view and distribute the Internal Rates thru intranet browser and front office applications also managed news server platform to provide news from multiple vendors and coordinate the upgrade of RMDS with P2P, Reuters Triarch Backbone, Reuters Digital Feeds, DACS and Sink Distributors with releases. Manage technicians, Data, Help Desk, Network and market data vendors to insure no interruption in the services for Fixed Income, F/X, Treasury & Equity, Mortgage Back, Commercial lending clients and disaster recovery site also work closely with internal and vendor Audit group to resolve all audit issues. Implement the change control process of product testing, desktop software, quality assurance, desktop data and quality assurance by building lab for testing new source, upgrade and update releases before rollouts. Interact with business to gather the requirement to support Disaster Recovery site with desktop and front office applications, supported other companies at disaster site on 9/11 disaster, develop and implement plans to demonstrate the Business Continuity meets objectives and Audit’s requirements.

Refco Securities, New York, NY May 1999 - December 2000IT Data Manager Maintain, support and documented the coverage on trading floor and evaluated and tested new workstations and provided recommendation to management for front office applications along with control Firewall ports on internal and external network and opening ports on the user V-LAN along with configured the Routers and PC's for vendors IP addresses along with Net Masks to ensure connectivity. Support, test and set up back-up site with application package for Y2K compliant version to insure no impact on the business on the Y2K date. Set up back-up site for call center with call routing to insure coverage from other locations and SMS applications package for Y2K compliant version for approximately 350 clients. Coordinate the implementation, release updates and documented of the Data Code Incorporated for Bond trading desk with broker feeds. Work with Exchange group to maintain e-mail on Exchange server, network group to create user active directories, evaluated, installed, configured and documented of software from vendors for testing the front office and backend applications, get approval from change management before rolling over to the production. Manage change control by building a process and the lab to test of product, desktop software, quality assurance, desktop data and quality assurance for testing new source, upgrade and update releases prior to rollout in production. Managed change control weekly meeting to discuss and approve the production rollout. Work closely with internal groups and vendors to resolve all audit issues. Control the data and market data spend using Excel spreadsheet and through contract negotiation, inventory control, product replacement, and product decommission resulted in big savings and met regularly with senior management to report on financial trends, business risks and potential opportunities. Manage procurement services, from approval process to final implementation, validate, process invoices and create and distribute data usage reports on a monthly basis. Interface with business group to gather the disaster recovery requirement, supported Disaster Recovery site with desktop and front office applications and develop and implement test plans to demonstrate the Business Continuity Plan meets objectives and Audit’s requirements.

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DMR Consultant Group, New York, NY November 1998 - April 1999IT Consultant for Bear Stearns Maintain spreadsheet for Tibco and Triarch, inventory Vendor equipment, sink distributors, source distributors, implemented Y2K patches. Managed vendor issues, upgrades releases or service relative questions. Provided training to the support group and technicians to maintain on site coverage, install and configure the right parameters for front office application and negotiate data vendor contracts.

Chemical Bank, New York, NY December 1987 - July 1998IT Assistant Vice President (Technical Officer) Coordinate and manage the upgrade of Reuters Tibco, Triarch Sink Distributors. DACS and Source Servers also evaluated Triarch and Micronogis along with DACS 4.0, licenses for ATW and Kobra for unauthorized use and assigning IP addresses and allocating cabinet space. Project leader to rebuilt and move Trading Floor to the new floor along with gather and implemented users requirement for the trading floor and managed vendors and feeds for front office application including contribution for real time vendors and news server platform to provide news from multiple vendors. Manage technicians, Help desk, Network group, Voice for all maintenance and upgrades. Coordinate the installation of opening offices in LA and Chicago with network, systems and phones and remote home users with PC, Voice, Market Data and Network. Supported traders with real time data, feeds and phones at Chase disaster recovery site in 1995. Function as the single-point-of contact for all market data vendors, all directives, initiatives, billing issues, new products and services, contracts, training opportunities, and user demos, liaison between clients and vendor including 3rd party exchanges, desktop software based on business requirements, investigate and resolve data and service quality issues. Procure and maintain the inventory for all assets including Hardware, Desktops, Printers, Sun memories, hard drivers, Aurora Card, Canary transceiver, etc. Work closely with internal and vendor Audit group to resolve all audit issues and recommend and implement deal strategy involving the vendor and the legal team where necessary and provide advice to the business on contract licensing issues along with controlled the market data spend, through contract negotiation, inventory control, product replacement, and products decommission resulted in big savings and provide management presentation of data spend. Management Vendor Governance, collaboration with business Vendor Delegates and Relationship Managers on vendor risk assessment, due diligence and ongoing oversight and controls. Maintain partnerships across Asset Management to ensure active and early participation in vendor matters. Ensure appropriate due diligence is completed following Company standards before engaging with a provider.  Provide support in assessing vendor due diligence results and action plan development. Oversee and facilitate the tracking of vendor issues to resolution via identification of action plans to address performance gaps and control risks, partnership with the business owners of third party relationships. Support the development, enhancement, and management of the Asset Management Vendor Governance program.  Document Standard Operating Procedures as required. Implement the change control process by building lab for testing new source, upgrade and update releases before rollouts. Manage the change control weekly management meeting to insure all the changes are input properly and are approved by management, business, into the system, determine all the changes compiles with the firm policy before proving approval of the change to production.

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Interface with business group leaders to gather the requirement to support Disaster Recovery site with desktop and front office applications. Develop plans to demonstrate the Business Continuity meets its objectives and Audit’s requirements.

S. G. Cowen, New York, NY (Sr. System Analyst) July 1998 - November 1998Thomson McKinnon Securities, Inc., NY (Data Analyst) June 1986 - December 1987Shearson Lehman Brothers, NY (Financial Control Analyst) April 1982 - June 1986Chemical Bank, NY (Financial Control Analyst) October 1980 - April 1982Bank of Baroda, Dubai, UAE (Senior Accountant) August 1975 - November 1979