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3/28/2012
1
Associate in Risk Management
ARM 54 - Chapter 2
Presented by:
Lynne Lovell RHU CLU ChFC CIC CRM
ARM CPCU AFSB ASLI AINS MLIS CRIS
Understanding the RM Process
• Educational Objectives
1. Identify the steps in the RM process
2. Describe the four types of loss exposures
3. Describe the methods of identifying loss
exposures
4. Explain how to analyze loss exposures along
dimension of loss frequency, loss severity,
total dollar losses, time and data
credibility
5. Describe various risk control techniques
Understanding the RM Process
6. Describe the risk financing techniques of
transfer and retention
7. Explain how to select appropriate risk
management techniques
8. Describe the technical and managerial
decisions that must be made to implement
the selected risk management techniques.
9. Identify reasons why a risk management
program may need to be revised.
10. Describe concept of Enterprise Risk Mgmt
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#1 Identify the Steps in the RM Process
RISK MANAGEMENT PROCESS
Systematic approach to assess and
treat accidental loss exposures
#1 Identify the Steps in the RM Process
LOSS EXPOSURE
Any condition that presents a possibility of loss, whether or not an actual loss occurs
Potential financial
consequences of that
loss
Three Elements:
Financial value
exposed to lossCause of loss (peril)
#1 Identify the Steps in the RM Process
• Six Steps
Identifying loss exposures
Analyzing loss exposures
Examining feasibility of RM techniques
Selecting appropriate RM techniques
Implementing selected RM techniques
Monitoring results & revising RM program
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#2 Four Types of Loss Exposures
• Step 1: Identifying Loss
Exposures
– Risk Manager needs to identify
loss exposures interfering with
organization achieving its goals
• Categorize all possible loss
exposures
#2 Four Types of Loss Exposures
• Four Types of loss exposures
1. Property loss exposures
• Possibility of financial loss resulting from damage, destruction, taking or loss of use
• Financial interest
–Ownership, use or revenue production association with property
#2 Four Types of Loss Exposures
• Tangible – physical form
–Real property
–Tangible personal property – other than
real property
• Intangible personal property
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#2 Four Types of Loss Exposures
2. Liability loss exposures
• Conditions that presents
possibilities of allegations of
legal responsibility for
property damage or bodily
injury
• Can be sued for having
breached a legal duty
• Breach of contract
#2 Four Types of Loss Exposures
3. Personnel loss exposures
• Key personnel
–Death
–Disability
–Retirement
–Unemployment
• Obligation to pay employee
benefits
#2 Four Types of Loss Exposures
4. Net income loss exposures
• Due to a reduction in income
• Results from
–Reduction in revenue
– Increase in expenses
–Both
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#3 Identifying Loss Exposures
• Risk assessment questionnaires
– General questions
• Strength
• Weakness
#3 Identifying Loss Exposures
• Loss histories
– Looks at past losses
• What happened in past may
happen in future
• Identify & analyze
–Quality?
0
5
10
15
2011
2010
2009
#3 Identifying Loss Exposures
• Financial statements &
underlying accounting records
– Balance sheet
• Snapshot in time
–Assets
–Liabilities
–Equity
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#3 Identifying Loss Exposures
– Income statement/Profit & loss
statement
• Shows revenue and expenses
• Shows profit or loss for a
period of time
#3 Identifying Loss Exposures
– Statement of cash flows
• Cash inflows
–Sources of income
»Operations
»Financing
» Investments
#3 Identifying Loss Exposures
• Cash outflows
–Payments during the same
period
»Operating expenses
» Investing expenses
»Financing expenses
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#3 Identifying Loss Exposures
– Other records and documents
• Any document can help
identify loss exposures
–Minutes/memorandums
–Contracts
–Plans/drawings
–External sources
»Associations
#3 Identifying Loss Exposures
–Flowcharts
• Diagram depicting activities of
an organization or process
• Winery flowchart p 2.10 Exhibit 2-1
• Strength
• Weakness
–Organizational charts• Management structure
• Key employees
#3 Identifying Loss Exposures
– Personal inspections
• First-hand assessment of operations
• Identify loss exposures
• Opportunities to use loss control
• Talk with employees
– Experts within and beyond the
organization
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#4 Analyze Loss Exposures
• Step 2: Analyzing Loss Exposures
– Five dimensions used to analyze losses
1. Loss Frequency – number of losses within a
specified period
• Relative frequency
2. Loss Severity - amount of the loss
• MPL – estimate of the largest possible loss that might
occur
• PML – value of largest loss likely to occur
• Loss frequency & loss severity interaction
PROUTY APPROACH
Lo
ss S
ev
er
ity Almost Nil Slight Moderate Definite
Severe Transfer Reduce or
Prevent
Reduce or
Prevent
Avoid
Significant Retain Transfer Reduce or
Prevent
Avoid
Slight Retain Transfer Prevent Prevent
PROUTY APPROACH EXERCISE
. Assign the following losses to the most appropriate place on the chart:
1.Bodily injury and property damage from a collision involving a tractor trailer
2.Slip and fall of grocery store customers
3.Shoplifting in a men’s clothing store
4.Meteor striking a building
5.Display window cracking or shattering
Loss Frequency
Almost Nil Slight Moderate Definite
Loss
Severity Severe
Significant
Slight
Loss Frequency
Almost Nil Slight Moderate Definite
Loss Severity Severe Meteor Tractor Trailer
Significant Slip & Fall
Slight Display
Window
Shoplifting
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#4 Analyze Loss Exposures
3. Total Dollar Losses – dollar amount of all losses
for all occurrence during a specified period
4. Timing - needed to analyze losses
• Property losses paid quicker
• Liability
• Disability claims
• Environmental/health claims
5. Data Credibility – level of confidence that the
data represents accurate indicators of future
losses
• Exhibits 2-3 2-4 (p 2.17)
Five dimensions continued:
#5 Risk Control Techniques
• Step 3: Examining Feasibility of Risk
Management Techniques – Exhibit 2-5 p2.19
RISK CONTROL
Conscious act or decision not to act that
reduces the frequency and severity of losses
or makes losses more predictable
RM TECHNIQUES
RM Techniques
Risk Control
Avoidance
Loss Prevention
Loss Reduction
Separation
Duplication
Diversification
Risk Financing
Transfer
Insurance
Noninsurance Risk transfer
Hold-Harmless Indemnity
Agreements
HedgingRetention
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#5 Risk Control Techniques
• Loss Control Techniques:
* Separation, Duplication
And Diversification increase
the number of loss exposures
but decrease loss severity
Avoidance
Loss Prevention
Loss Reduction
Separation
Duplication
Diversification
#6 Risk Financing – Transfer/Retention
RISK FINANCING
Conscious act or decision not to act that
generates the funds to pay for losses or offset
the variability in cash flow that may occur.
Can be classified into two groups:
transfer and retention.
RM TECHNIQUES
RM Techniques
Risk Control
Avoidance
Loss Prevention
Loss Reduction
Separation
Duplication
Diversification
Risk Financing
Transfer
Insurance
Noninsurance Risk transfer
Hold-Harmless Indemnity
Agreements
HedgingRetention
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#6 Risk Financing – Transfer/Retention
Transfer
Includes insurance and noninsurance
techniques to shift financial consequences of
loss to another party.
Retention
Involves absorbing loss by generating funds
within the organization to pay for the loss.
#6 Risk Financing – Transfer/Retention
• Transfer
– Insurance – certain specified loss exposures
transferred from insured to insurer
– Noninsurance risk transfer – all or part of
financial consequences transferred
#6 Risk Financing – Transfer/Retention
Retention – pay for losses with funds generated within
Types of retention
Plannedretention
Unplannedretention
Complete retention
Partialretention
Fundedretention
Unfundedretention
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#6 Risk Financing – Transfer/Retention
• Methods to pay/fund for retention
– Pre-loss funding
– Current-loss funding
– Post-loss funding
BREAK TIME
10 minutes –
silent break
this time!
You can submit
questions and we
will answer them
after the break.
#7 Selecting Appropriate RM Techniques
• Select appropriate risk management
techniques that support organization’s
goals
– Quantitative financial considerations
– Qualitative nonfinancial considerations
– Involves two processes
• Forecasting effectiveness on ability to fulfill goals &
costs of techniques
• Define & apply selection criteria to measure
financial & nonfinancial contributions to goals
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#7 Selecting Appropriate RM Techniques
• First process
– Forecasting effects of RM techniques – need to
understand loss exposures to be managed &
benefits & costs of each RM technique
• Three forecasts
– Frequency & severity of future losses
– Effects on frequency, severity, & predictability of future
losses
– Costs of these techniques
#7 Selecting Appropriate RM Techniques
• Second process
– Review forecasts against other RM techniques
by applying selection criteria in terms of
financial & nonfinancial considerations
• Selected based on least expensive, effectiveness &
practicality
#7 Selecting Appropriate RM Techniques
• Financial considerations
– Greatest positive (least negative) effect on
organization’s value or rate of return
– Cash outflows & cash inflows
• Nonfinancial considerations
– RM techniques not generating least rate of
return but support organizations nonfinancial
goals
» Stability of earnings over time
» Legal & social responsibility
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#8 Technical/Managerial Decisions
• Risk Management program
– Must be planned & implemented using every
technique chosen
– Decision that will support given techniques
• Technical decisions
• Managerial decisions
#9 Why RM Program May Be Revised
• Last step in RM decision making process is
monitoring results & revising RM program
– Reasons for revising
• New loss exposures
• Existing loss exposures more significant
• Different RM techniques now more appropriate
#10 Describe Concept of ERM
• ERM – unique, holistic approach to risk
management
– Enhancement to traditional RM
• Traditional RM looks at activities or business lines
in isolation (silos)
• ERM looks across business lines and activities
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COSO –Committee of Sponsoring Organizations
of the Treadway Commission
Framework of 8 interrelated
components to build ERM program
#10 Describe Concept of ERM
#10 Describe Concept of ERM
• Theoretical concepts why ERM works
– Interdependency –
• No assumption that risks are unrelated
• Inflation effect
– Correlation – proposition that all risks facing an
organization are either associated to some
degree with each other or they are not
associated
#10 Describe Concept of ERM
– Portfolio theory – combination of risks having
less volatility (risk) than the sum of the
individual components’ volatility (risk)
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#10 Describe Concept of ERM
• Reasons to make ERM work
– Help achieve compliance with Sarbanes-Oxley
(SOX)
– New York Stock Exchange & Securities and
Exchange commission
– Rating agencies (S&P or AM Best) use ERM as
criteria to grade an organization
– High correlation between compliance with
government & rating agency requirements &
improved management accountability &
financial transparency
#10 Describe Concept of ERM
• Competitive Advantage
– Exploit opportunities not identified by
competitors
– More efficient risk management program
STRATEGIC AND ENTERPRISE RISK PRACTICE
• RIMS increased its focus on the evolving role of risk management with the creation of a Strategic and Enterprise Risk Practice in 2010.
• RIMS has created a Strategic Risk Management Development Council.
• RIMS defines SRM as a business discipline that drives deliberation and action regarding uncertainties and untapped opportunities that affect an organization’s strategy and strategy execution.
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#10 Describe Concept of ERM
• Not fully embraced outside financial
services industry
– Impediments to applying ERM
• Inability to quantify economic benefits
• Corporate culture & turf wars
• Technological deficiency
"The chains of habit are too weak to be
felt until they are too strong to be
broken." - - Samuel Johnson
This quote is also attributed to Warren Buffett – “The chains of habit are
too ‘light’ to be felt until they are too ‘heavy’ to be broken.”
Thank you!
Now it’s time for “Open Mic” Q&A